Mash Technologies

Role & responsibilities We are seeking a highly experienced, disciplined, and resourceful Executive Assistant (EA) to provide dedicated, confidential, and high-level support to both our Chief Executive Officer (CEO) and Director . The ideal candidate will be a proactive problem-solver, a master of organization, and possess verifiable, extensive experience supporting C-Suite executives (CEO or Managing Director) within an established firm of 50 or more employees . This role is critical to maintaining the productivity and operational efficiency of our top leadership as we scale our new venture in the competitive Indian fintech market. Key Responsibilities Executive & Administrative Support Manage complex and dynamic calendars, including scheduling internal and external meetings across multiple time zones. Act as the primary gatekeeper, screening and prioritizing incoming communications (calls, emails, mail) to ensure the CEO/Director focuses on strategic priorities. Organize and coordinate extensive domestic and international travel logistics, including visas, flights, accommodation, and detailed itineraries. Prepare and edit correspondence, communications, presentations, and other documents for executive use. Handle confidential information with the utmost discretion and integrity. Specialization & Management Time Management & Workflow: Implement and maintain best-practice time management systems for the executives, ensuring optimal scheduling and preparation for all commitments. Email Management (Inbox Triage): Masterfully manage executive inboxes, including drafting responses, archiving, flagging priority items, and ensuring all follow-up actions are tracked and completed promptly. Project Management Support: Provide project coordination and tracking for key strategic initiatives, monitoring deadlines, compiling progress reports, and liaising with department heads. Requirement: Must demonstrate proficiency in utilizing modern project management software (e.g., Asana, Jira, Trello). Financial & Technical Proficiency Expert-Level Microsoft 365 Skills: Demonstrate full proficiency in the Microsoft 365 suite, with an emphasis on Excel Spreadsheets for complex data tracking, reporting, and dashboard creation. Prepare expense reports, manage invoices, and track budget utilization for the executive offices. Stakeholder Engagement Serve as the professional liaison between the CEO/Director and key internal and external stakeholders, including board members, investors, partners, and high-profile clients. Coordinate and prepare materials for Board meetings, investor relations, and quarterly business reviews. Required Qualifications & Certifications Experience: Minimum of 6 years of Executive Assistant experience, with at least 4 years exclusively supporting a CEO or Managing Director within a mid-to-large-sized organization (minimum 50 employees). Verification: Candidate must provide verifiable reference experience with larger organizations at the executive C-Suite level. Education: MBA degree preferred, Bachelor's is mandatory. Relevant professional training and certifications are highly valued. Mandatory Certifications/Skills: Certification in Project Management (e.g., PMP, PRINCE2 Foundation, AGILE, LEAN, or equivalent demonstration of formal project management knowledge). Demonstrable expertise and/or Certification in Time Management / Productivity Systems (e.g., formal training, GTD methodology certification, or similar accredited courses). Advanced certification/training in Microsoft Excel .