Social Media Management: Assist with creating, scheduling, and monitoring social media content across various platforms. Content Creation: Contribute to the creation of engaging content for websites, social media, and other digital channels. ata Analysis: Assist with tracking and analyzing campaign performance, identifying trends, and providing insights. Campaign Execution: Assist with the planning, execution, and optimization of digital marketing campaigns. Administrative Support: Provide administrative support to the marketing team, including data entry, reporting, and event planning. Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹8,001.00 - ₹8,009.24 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Work Location: In person
Key Responsibilities: Sales Strategy & Planning: Developing and implementing sales strategies to acquire new clients and expand market share for BPO services. Lead Generation & Qualification: Identifying and qualifying potential clients across various industries who would benefit from BPO services. Relationship Building: Building and maintaining strong relationships with key decision-makers and stakeholders. Sales Presentations & Proposals: Preparing and delivering compelling sales presentations and proposals to clients. Negotiation & Closing : Negotiating contracts and closing deals to ensure smooth client onboarding. Sales Team Management : Leading, motivating, and managing a sales team to achieve sales targets. Pipeline Management: Managing and tracking the sales pipeline to ensure a consistent flow of leads and opportunities. Market Analysis: Analyzing market trends, competitive landscape, and client needs to refine sales approaches. Reporting & Analysis Monitoring sales performance metrics, preparing reports, and analyzing data to identify areas for improvement. Client Satisfaction: Ensuring client satisfaction through effective communication and service delivery. Collaboration: Collaborating with other departments, such as operations and marketing, to ensure alignment and seamless service delivery. Training & Development: Training and mentoring sales staff to enhance their skills and performance. Team Management: Recruit, train, and supervise sales agents to ensure high performance. Skills Required: Leadership: Strong leadership and motivational skills to inspire the sales team. Communication: Excellent verbal and written communication skills. Analytical Skills: Ability to analyze data and make informed decisions. Customer Focus: Strong understanding of customer needs and sales processes. Qualifications: Experience: Previous experience in sales, preferably in a call center environment. Education: A bachelor’s degree in business, marketing, or a related field is often preferred. Work Environment: Typically works in an office setting, with a focus on team collaboration and performance metrics. Sales Strategy: Develop and implement sales strategies to meet or exceed targets. Performance Monitoring: Analyze sales metrics and provide feedback to improve team performance. Coaching and Development: Conduct regular coaching sessions and performance reviews. Reporting: Prepare reports on sales performance and present findings to upper management. Job Type: Full-time Pay: ₹15,142.49 - ₹20,760.74 per month Benefits: Paid sick time Schedule: Day shift Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Language: English (Required) Work Location: In person Expected Start Date: 01/07/2025
Posting job ads : Assisting with posting job openings and reviewing resumes Scheduling interviews : Coordinating interviews and communicating with candidates Updating employee records : Assisting with new employee orientation and paperwork, and maintaining employee records Preparing reports : Contributing to HR-related reports Addressing employee queries : Answering employee questions and distributing company policies Organizing events : Participating in organizing company events Training : Contributing to training program coordination Job Types: Full-time, Internship Pay: ₹8,000.00 - ₹8,001.23 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person
Making outbound sales calls to potential customers. Understanding customer needs and offering solutions and support. Meeting and exceeding sales targets. Maintaining accurate records of all sales activities. Collaborating with the sales team to develop strategies and improve performance. Compensation and Benefits: Salary: You will be offered a monthly salary of 10,000 (Ten Thousand Rupees Only) payable in accordance with the company's standard payroll procedures. Incentives/Commissions: You will be eligible for performance-based incentives/commissions, details of which will be shared with you upon joining. Other Benefits: 1 Paid Leave Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Paid sick time Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person
Making outbound sales calls to potential customers. Understanding customer needs and offering solutions and support. Meeting and exceeding sales targets. Maintaining accurate records of all sales activities. Collaborating with the sales team to develop strategies and improve performance. Compensation and Benefits: Salary: You will be offered a monthly salary of 10,000 (Ten Thousand Rupees Only) payable in accordance with the company's standard payroll procedures. Incentives/Commissions: You will be eligible for performance-based incentives/commissions, details of which will be shared with you upon joining. Other Benefits: 1 Paid Leave Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Paid sick time Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person
The job involves maintaining accurate records of interactions, supervising the team, making reports and documentation based on telecalling conversations, resolving customer concerns, evaluating employee performance, providing feedback, and identifying areas for improvement. You will be responsible for maintaining a positive environment to ensure team motivation and effective collaboration. This is a full-time position that offers benefits such as paid time off and performance bonus. The work schedule is during the day shift. The ideal candidate should have at least 1 year of work experience. The work location is in-person.,
The job involves maintaining accurate records of interactions, supervising the team, making reports and documentation based on conversations that took place during tele calling, resolving customer concerns or issues, evaluating employee performance, providing feedback, and identifying areas for improvement, and ensuring that the team is motivated and working well together. This is a full-time job with benefits including paid time off and a performance bonus. The work schedule is during the day shift. The preferred candidate should have at least 1 year of total work experience. The work location is in person.,
You will be responsible for various HR-related tasks including posting job ads, reviewing resumes, scheduling interviews, coordinating with candidates, updating employee records, assisting with new employee orientation, maintaining employee records, preparing HR-related reports, addressing employee queries, answering questions, distributing company policies, organizing company events, participating in event organization, contributing to training program coordination, and other related duties as assigned. This is a full-time or internship position with a day shift schedule. The ideal candidate should have at least 1 year of work experience. The work location for this role is in person.,
Key Responsibilities Outbound Calls: Initiate calls to potential and existing customers to introduce and promote products or services. Lead Generation & Sales: Generate new leads, convert prospects into customers, and achieve daily, weekly, or monthly sales targets. Customer Interaction: Address customer inquiries, provide detailed product information, and resolve complaints professionally. Data Management: Maintain accurate call logs and customer records in the CRM system. Customer Relationship Management: Build rapport and maintain strong relationships with customers to foster loyalty. Market Feedback: Provide feedback to management on customer needs, problems, and competitive activities. Product Knowledge: Maintain a comprehensive understanding of the company's products and services to answer questions accurately. Required Skills Communication: Excellent oral and written communication skills are essential for persuasive conversations. Active Listening: The ability to listen attentively to understand customer needs and concerns. Persuasion: Skill in presenting information effectively and convincing customers to take action. Customer Service: A customer-friendly approach and dedication to high customer satisfaction. Resilience: The ability to handle rejection and high-pressure situations with professionalism. Organizational Skills: Strong ability to manage multiple tasks, handle high call volumes, and organize information efficiently. Job Type: Full-time Pay: ₹10,227.78 - ₹17,289.89 per month Benefits: Health insurance Paid sick time Education: Bachelor's (Required) Experience: Telecommunication: 1 year (Required) Language: English ,Hindi (Required) Work Location: In person
The role involves assisting with creating, scheduling, and monitoring social media content across various platforms. You will contribute to the creation of engaging content for websites, social media, and other digital channels. Additionally, you will assist with tracking and analyzing campaign performance, identifying trends, and providing insights. You will also support in the planning, execution, and optimization of digital marketing campaigns. Administrative tasks such as data entry, reporting, and event planning for the marketing team will also be part of your responsibilities. This is a full-time position with opportunities for freshers and interns. The contract length is for 6 months. Some of the benefits include cell phone reimbursement, paid sick time, and paid time off. The work schedule is during the day shift, and the work location is in person.,
Develop and implement the strategic direction of the BPO division in line with the company’s overall goals. Lead and mentor a diverse team, ensuring high levels of motivation, performance, and growth. Work closely with senior leadership to identify growth opportunities, assess market trends, and ensure alignment with business objectives. Oversee day-to-day operations and ensure adherence to key performance indicators (KPIs). Manage multiple teams and processes, ensuring efficiency and high-quality service delivery. Implement continuous improvement initiatives to enhance service quality, client satisfaction, and operational efficiency. Foster strong relationships with key clients, addressing their needs and concerns promptly. Ensure client expectations are met and identify opportunities for upselling and expanding business offerings. Act as the primary escalation point for client issues and concerns, ensuring swift resolution. Develop and manage the budget for the BPO operations, ensuring profitability while delivering quality service. Oversee cost management and resource optimization strategies to meet financial targets. Analyze financial reports to identify areas for improvement and implement corrective actions. Provide coaching, feedback, and performance reviews to ensure individual and team growth. Encourage a culture of teamwork, accountability, and innovation. Prepare and present regular reports on operational performance, client satisfaction, financial performance, and business development. Utilize data analytics to assess trends, performance, and areas for improvement. Identify and implement new technologies and processes that drive operational efficiencies. Lead change management initiatives and guide the team through periods of transition or improvement. Qualifications: Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred). Minimum of 2-5 years of experience in BPO or outsourcing operations, with at least 2 years in a leadership position. Proven experience in managing multi-site, multi-functional teams. Strong financial acumen and experience managing budgets and cost controls. Excellent leadership, communication, and interpersonal skills. Ability to manage complex client relationships and resolve issues diplomatically. Strong problem-solving skills and the ability to think strategically. Job Type: Full-time Pay: ₹22,000.00 - ₹26,000.00 per month Benefits: Cell phone reimbursement Paid time off Work Location: In person
PRIMARY RESPONSIBILITIES include: All essential job responsibilities will be executed in accordance with Inglis Administrative policies and compliance/ethics guidelines. Account analysis and reconciliation on all balance sheets accounts for all entities. Monthly financial statement close work completed in accordance with closing schedule. Active participation and contribution in all required audits, cost reporting and tax filings; audit, cost report and tax return lists to be completed by established deadlines. Active participation and contribution in the annual fiscal budget process and financial projections throughout fiscal year; utilize budget software to create budgets and forecasts; provide analysis and project future results; conversion of budget into general ledger system. Take the lead in coordination of accounts payable month closing process, handling accounting issues and answering accounting questions for Business office personnel. EDUCATION & EXPERIENCE Minimum of a Bachelor’s degree in Accounting and a minimum of four (4-5) years of relevant accounting experience. Must have in-depth Excel and general ledger computer application knowledge, excellent written and verbal communication skills and ability to exercise sound and logical judgment in various situations. Visible and recognized expertise in financial systems, including general ledger, GAAP, financial statement presentation, budgeting, payroll, accounts receivable and accounts payable. Expertise in the use of spreadsheet and other software programs available to maximize efficiency. Experience using software to identify and analyze quality indicators and data, measure variables and highlight trends. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,001.00 per month Benefits: Cell phone reimbursement Paid sick time Work Location: In person