Executive

Key Responsibilities

• Outbound Calls:Initiate calls to potential and existing customers to introduce and promote products or services.
• Lead Generation & Sales:Generate new leads, convert prospects into customers, and achieve daily, weekly, or monthly sales targets.
• Customer Interaction:Address customer inquiries, provide detailed product information, and resolve complaints professionally.
• Data Management:Maintain accurate call logs and customer records in the CRM system.
• Customer Relationship Management:Build rapport and maintain strong relationships with customers to foster loyalty.
• Market Feedback:Provide feedback to management on customer needs, problems, and competitive activities.
• Product Knowledge:Maintain a comprehensive understanding of the company's products and services to answer questions accurately.

Required Skills

• Communication:Excellent oral and written communication skills are essential for persuasive conversations.
• Active Listening:The ability to listen attentively to understand customer needs and concerns.
• Persuasion:Skill in presenting information effectively and convincing customers to take action.
• Customer Service:A customer-friendly approach and dedication to high customer satisfaction.
• Resilience:The ability to handle rejection and high-pressure situations with professionalism.
• Organizational Skills:Strong ability to manage multiple tasks, handle high call volumes, and organize information efficiently.

Job Type: Full-time

Pay: ₹10,227.78 - ₹17,289.89 per month

Benefits:

• Health insurance
• Paid sick time

Education:

• Bachelor's (Required)

Experience:

• Telecommunication: 1 year (Required)

Language:

• English ,Hindi (Required)

Work Location: In person