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68 Job openings at Vashi Integrated
About Vashi Integrated

Vashi Integrated specializes in providing high-tech solutions and integrations across various sectors, focusing on innovative technology and customer-centric services.

Executive

Pune, Maharashtra

0 years

INR Not disclosed

Work from Office

Not specified

JD - Admin executive Administrative Duties: Assist in maintaining filing systems (electronic and paper). Handle incoming/outgoing mail and deliveries. Prepare documents, reports, and basic data entry. Coordinate with vendors and service providers. Help with scheduling and coordination of meetings. Manage petty cash and support routine billing or recordkeeping. Order and stock office supplies. Serve refreshments (tea, coffee, water) to staff and guests. Ensure cleanliness and tidiness of the office premises (especially pantry and meeting rooms). Run errands such as banking tasks, courier handling, or collecting office supplies. Assist in setting up workstations for new employees. Ensure equipment (e.g., printer, copier) is stocked and operational. Support minor maintenance tasks or coordinate with maintenance personnel.

Executive

Turbhe, Mumbai, Maharashtra

0 years

INR Not disclosed

Work from Office

Not specified

Require Quotation Maker Responsibilities & Duties: Understanding customer’s inquiries for certain Product/ Brand / Business Segment. Analyse and execute all inquiries as per customer need & requirements. Daily Quotation making on inquiries received from Customers for a particular product/Brand. Ensure no inquiries are pending to issue Quotation on the same day as per guidelines set. Handling existing inquiries effectively to the maximum satisfaction of customers.

Executive

Bhiwandi, Maharashtra

0 - 2 years

INR Not disclosed

Work from Office

Not specified

Key Responsibilities: 1. Strategic Recruitment Planning: o Develop and implement comprehensive recruitment strategies aligned with the organization’s goals and workforce planning needs. o Analyze market trends and talent landscapes to identify opportunities and challenges in sourcing top corporate talent. 2. Talent Acquisition Execution: o Manage the end-to-end recruitment process for corporate roles, including job postings, sourcing, screening, interviewing, and onboarding. o Build and maintain a robust pipeline of qualified candidates through networking, partnerships, and proactive outreach. 3. Collaboration with Stakeholders: o Partner with senior leaders and department executives to understand TA needs and develop role-specific recruitment plans. o Provide guidance and training to TA executives on effective interviewing and selection techniques. 4. Employer Branding: o Work with the marketing and communications teams to enhance the company’s employer brand and position it as a preferred workplace for top talent. o Promote diversity, equity, and inclusion in all recruitment efforts to build a more inclusive workforce. 5. Process Optimization and Compliance: o Evaluate and improve recruitment workflows and tools to enhance efficiency and candidate experience. o Ensure compliance with legal and organizational policies throughout the TA process. 6. Metrics and Reporting: o Track and analyze recruitment metrics (e.g., time-to-hire, cost-per-hire, and quality-of-hire) to measure success and identify areas for improvement. o Prepare regular reports and updates for senior leadership on recruitment activities and outcomes. Qualifications and Skills: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Proven experience (5+ years) in talent acquisition or recruitment, with at least 2 years in a executively role. Strong knowledge of Sales & Brands position like Relationship manager, KAM, Business manager, BDE, BDM, Cluster head, Brand head, Brand relationship executive, Brand relationship Manager, Sales coordinator. Proficiency in applicant tracking systems (ATS) and recruitment tools. Excellent communication, negotiation, and relationship-building skills. Ability to work in a fast-paced environment and manage multiple priorities effectively. Knowledge of employment laws and best practices in recruitment and TA.

Relationship Manager

Ahmedabad

0 years

INR Not disclosed

On-site

Part Time

Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations) Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines.

Relationship Manager

Ahmedabad

3 - 5 years

INR Not disclosed

On-site

Part Time

We are looking for a seasoned, hardworking individual, with proven experience and passion for selling technology solutions. You will be responsible for selling into new prospects as well as existing customers to ensure high renewal and customer satisfaction levels. Your responsibilities: Identify current & future customer service requirements by establishing rapport with current & potential customer base Prepare & deliver technical presentations explaining products or services to customers & prospective customers Confer with customers & engineers to assess needs and to determine requirements Prepare cost estimates by studying blueprints, plans & related customer documents; consulting with engineers, architects & other technical personnel Support & partner with sales executives to plan, prepare & execute on strategic deals in complex sales cycles Model the finance business case associated with each sales opportunity Successfully match customer pain points/requirements to proposed solutions Create and deliver technical presentations and demos that clearly communicate the uniqueness of the value proposition Effectively communicate client needs to the technical/R&D team for future product enhancements Prepares sales engineering reports by collecting, analyzing & summarizing sales information, engineering & application trends Maintains professional & technical knowledge by attending educational workshops; establishing personal networks; participating in professional societies Deliberating on sales engineering effectiveness by identifying shortterm & long-term issues that needs to be addressed Collect & document competitive intelligence Skill sets/Experience we require: 3-5 years proven work experience as a Sales Engineer Proven track record of selling complex enterprise solutions Ability to forge strong, long-lasting relationships with senior executives Ability to explain & present complex concepts in an easy to understand manner Technical background (preferred) with understanding or hands on experience in software development & web technologies Good written & verbal communication & presentation skills Willingness to travel Pedigree: Bachelor’s degree in Engineering MBA in Sales & Marketing would be preferred

Logistics Coordinator

Noida

0 years

INR 2.5 - 5.0 Lacs P.A.

On-site

Part Time

Key Responsibilities: Coordination with 3PL partner for on time pickup and delivery Review the transporter on TAT for delivery FTL cost negotiation and on time placement of vehicle Should understand the process of documentation and compliance i.e. Invoice & E waybill in B2B sales Basic cargo packaging understanding to avoid the transit damage Collaborate with warehouse, procurement, and sales departments to ensure deliveries are managed effectively Sharing MIS reports of daily Material dispatch & Delivery Status to internal stakeholders 3PL freight bill reconciliation based on the rate agreement SAP HANA/S4 knowledge is an added advantage Coordination with the insurance and 3PL partner for lost or damage case insurance claim settlement Arrange the reverse pickup with correct documentation. POD collection and upload in the ERP Qualifications: Basic knowledge of domestic transportation and documentation. Excellent negotiation, communication, and time management skill. Ability to manage multiple projects and deadlines in a fast-paced environment. Basic excel & MS office understanding Interpersonal Skills: Negotiation Skills : Expertise in negotiating with transporter and 3PL vendors. Problem-Solving : Strong problem-solving skills to handle unforeseen issues in pickup and deliveries. Attention to Detail : High accuracy in handling documentation and compliance matters. Closing capability : Bias for action to close the escalation on time. Analytical Skills : Good understanding of analyzing the data with mathematical calculation

Executive

Bengaluru, Karnataka

4 years

Not disclosed

On-site

Not specified

Job Summary: We are looking for a proactive and detail-oriented MRO / Indirect Purchase Executive with 3–4 years of hands-on experience in procurement operations, specifically in indirect materials and services. The ideal candidate should have strong vendor management skills, experience in SAP (preferably S/4 HANA), and a proven ability to follow up effectively on material and delivery status. Key Responsibilities: Strong follow-up with vendors for material readiness and delivery status. Ensure timely delivery of indirect materials and services as per project or department needs. Convert PRs (Purchase Requisitions) to POs (Purchase Orders) in SAP efficiently. Coordinate with internal departments to understand requirements and clarify specifications. Manage vendor relationships and resolve issues related to delays, payments, and disputes. Convert vendor advance payment terms to credit where possible through negotiation. Maintain procurement records and reports in SAP S/4 HANA. Regularly review open PR/PO status and update internal stakeholders. Ensure compliance with company policies, quality standards, and procurement guidelines. Collaborate with finance for invoice processing and payment clearance. Key Skills & Requirements: Bachelor’s degree in Engineering / Commerce / Supply Chain Management or equivalent. 3–4 years of experience in indirect procurement/MRO. Hands-on experience with SAP S/4 HANA is a must. Excellent negotiation and vendor management skills. Strong coordination and follow-up abilities. Good knowledge of PR to PO processes and procurement cycle. Strong analytical and communication skills. Knowledge of payment terms, including credit and advance payment methods.

Executive

Pune, Maharashtra

0 years

Not disclosed

On-site

Not specified

Inside RM Job Description We are seeking an organized, energetic & results-driven regional sales manager to join our Sales team. This role requires you to oversee sales and distribution in your assigned region and work to grow your customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships Your responsibilities: Create regional sales plans and quotas in alignment with business objectives Collaborate with senior executives to establish and execute a sales goal for the region Managing a sales team to maximize sales revenue and meet or exceed corporate set goals Forecast monthly, quarterly and annual sales goals Identify hiring needs, select and train new sales individuals Educating sales team with presentations of strategies, seminars and regular meetings Hold ongoing performance reviews with the team to provide constructive feedback Prepare and review the annual budget for the area of responsibility Initiate and innovate marketing strategies to increase sales and reduce costs Analyze regional market trends and discover new opportunities for growth Address potential problems and suggest prompt solutions Suggest new services/products and innovative sales techniques to increase customer satisfaction Reviewing regional expenses and recommend improvements Attend trade shows and conventions as needed

Logistics Coordinator

Navi Mumbai, Maharashtra

0 years

Not disclosed

On-site

Not specified

Key Responsibilities: Coordination with 3PL partner for on time pickup and delivery Review the transporter on TAT for delivery FTL cost negotiation and on time placement of vehicle Should understand the process of documentation and compliance i.e. Invoice & E waybill in B2B sales Basic cargo packaging understanding to avoid the transit damage Collaborate with warehouse, procurement, and sales departments to ensure deliveries are managed effectively Sharing MIS reports of daily Material dispatch & Delivery Status to internal stakeholders 3PL freight bill reconciliation based on the rate agreement SAP HANA/S4 knowledge is an added advantage Coordination with the insurance and 3PL partner for lost or damage case insurance claim settlement Arrange the reverse pickup with correct documentation. POD collection and upload in the ERP Qualifications: Basic knowledge of domestic transportation and documentation. Excellent negotiation, communication, and time management skill. Ability to manage multiple projects and deadlines in a fast-paced environment. Basic excel & MS office understanding Interpersonal Skills: Negotiation Skills : Expertise in negotiating with transporter and 3PL vendors. Problem-Solving : Strong problem-solving skills to handle unforeseen issues in pickup and deliveries. Attention to Detail : High accuracy in handling documentation and compliance matters. Closing capability : Bias for action to close the escalation on time. Analytical Skills : Good understanding of analyzing the data with mathematical calculation

Logistics Coordinator

Noida, Uttar Pradesh

0 years

Not disclosed

On-site

Not specified

Key Responsibilities: Coordination with 3PL partner for on time pickup and delivery Review the transporter on TAT for delivery FTL cost negotiation and on time placement of vehicle Should understand the process of documentation and compliance i.e. Invoice & E waybill in B2B sales Basic cargo packaging understanding to avoid the transit damage Collaborate with warehouse, procurement, and sales departments to ensure deliveries are managed effectively Sharing MIS reports of daily Material dispatch & Delivery Status to internal stakeholders 3PL freight bill reconciliation based on the rate agreement SAP HANA/S4 knowledge is an added advantage Coordination with the insurance and 3PL partner for lost or damage case insurance claim settlement Arrange the reverse pickup with correct documentation. POD collection and upload in the ERP Qualifications: Basic knowledge of domestic transportation and documentation. Excellent negotiation, communication, and time management skill. Ability to manage multiple projects and deadlines in a fast-paced environment. Basic excel & MS office understanding Interpersonal Skills: Negotiation Skills : Expertise in negotiating with transporter and 3PL vendors. Problem-Solving : Strong problem-solving skills to handle unforeseen issues in pickup and deliveries. Attention to Detail : High accuracy in handling documentation and compliance matters. Closing capability : Bias for action to close the escalation on time. Analytical Skills : Good understanding of analyzing the data with mathematical calculation

Executive

Navi Mumbai, Maharashtra

0 years

Not disclosed

On-site

Not specified

Require Quotation Maker for Omron Key Responsibilities: Lead and manage a team of quotation executives to meet departmental goals and objectives. Provide guidance, coaching, and mentorship to team members to enhance their performance and professional development. Develop and implement strategies to streamline the quotation process and improve overall efficiency. Monitor team performance metrics and provide regular feedback to team members to ensure targets are met or exceeded. Collaborate with other departments such as sales, marketing, and finance to ensure alignment in quotation processes and procedures. Handle escalated customer inquiries and issues related to quotations in a timely and professional manner. Conduct regular performance evaluations and identify areas for improvement or training needs within the team. Stay updated on industry trends and best practices related to the quotation process and implement relevant changes as necessary. Ensure compliance with company policies, procedures, and quality standards. Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous improvement.

Executive

Noida, Uttar Pradesh

0 years

Not disclosed

On-site

Not specified

Invoice and GRN executive for Noida warehouse Should know excel skills and basic computer knowledge

Executive

Noida

0 years

INR Not disclosed

On-site

Part Time

Invoice and GRN executive for Noida warehouse Should know excel skills and basic computer knowledge

Relationship Manager

Navi Mumbai

3 - 5 years

INR Not disclosed

On-site

Part Time

We are looking for a seasoned, hardworking individual, with proven experience and passion for selling technology solutions. You will be responsible for selling into new prospects as well as existing customers to ensure high renewal and customer satisfaction levels. Your responsibilities: Identify current & future customer service requirements by establishing rapport with current & potential customer base Prepare & deliver technical presentations explaining products or services to customers & prospective customers Confer with customers & engineers to assess needs and to determine requirements Prepare cost estimates by studying blueprints, plans & related customer documents; consulting with engineers, architects & other technical personnel Support & partner with sales executives to plan, prepare & execute on strategic deals in complex sales cycles Model the finance business case associated with each sales opportunity Successfully match customer pain points/requirements to proposed solutions Create and deliver technical presentations and demos that clearly communicate the uniqueness of the value proposition Effectively communicate client needs to the technical/R&D team for future product enhancements Prepares sales engineering reports by collecting, analyzing & summarizing sales information, engineering & application trends Maintains professional & technical knowledge by attending educational workshops; establishing personal networks; participating in professional societies Deliberating on sales engineering effectiveness by identifying shortterm & long-term issues that needs to be addressed Collect & document competitive intelligence Skill sets/Experience we require: 3-5 years proven work experience as a Sales Engineer Proven track record of selling complex enterprise solutions Ability to forge strong, long-lasting relationships with senior executives Ability to explain & present complex concepts in an easy to understand manner Technical background (preferred) with understanding or hands on experience in software development & web technologies Good written & verbal communication & presentation skills Willingness to travel Pedigree: Bachelor’s degree in Engineering MBA in Sales & Marketing would be preferred

Sale Executive

Navi Mumbai, Maharashtra

3 - 5 years

Not disclosed

On-site

Not specified

We are looking for experienced, passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business success by implementing a strong & sustainable sales strategy. Your responsibilities: Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking & social media Maintain and develop good relationship with customers through personal contact or meetings Prepare and deliver appropriate presentations on products and services Create frequent reviews & reports with sales and financial data Ensure the availability of licenses or stocks for sales and demonstrations Display efficiency in gathering market and customer information to enable negotiations regarding variations in prices, delivery & customer specifications to their managers Collaborate with team members; gather feedback from customers or prospects and share with internal team to achieve better results Record sales & order information and report the same to the internal team Keep a track of buying trends and provide accurate feedback to the team Skill sets/Experience we require: 3-5 years proven work experience as a Sales Executive Good verbal and written communication & presentation skills with strong business related knowledge Thorough understanding of marketing & negotiating techniques Self-motivated with a result driven approach Good knowledge and experience working on MS Office Hands-on experience working on a CRM software is an added advantage Pedigree: Bachelor’s degree in Engineering (any discipline) MBA in Sales & Marketing would be preferred

Assistant Manager

Bhiwandi

5 - 7 years

INR 6.25 - 9.75 Lacs P.A.

On-site

Full Time

Job Title: Event Management Assistant Manager Department: Administration / Event Management Location: Bhiwandi (Pan India Travel may be required) Reports to: Head - Adminstration Experience: 5-7 years in event management or related administrative roles Employment Type: Full-time Job Summary The Event Management Assistant Manager is responsible for assisting in the planning, coordination, and execution of events, including corporate meetings, conferences, team-building activities, and other organizational events. The role involves managing logistics, overseeing vendors, coordinating with internal teams, and ensuring events run smoothly from concept to completion. The individual will work closely with the Event Manager and various teams to ensure high-quality, well-organized, and memorable events. Key Responsibilities Event Planning & Coordination: Assist in the end-to-end planning of events, including concept development, budgeting, venue selection, and scheduling. Work with stakeholders to understand event goals and objectives. Vendor Management: Coordinate with vendors (caterers, decorators, AV suppliers, transportation services, etc.) to ensure the timely delivery of goods and services. Negotiate contracts and ensure the best value for services. Logistics Management: Oversee logistical operations for events, including venue setup, attendee management, transportation arrangements, and on-site coordination to ensure a seamless experience. Team Collaboration: Work closely with cross-functional teams, including marketing, communications, and operations, to ensure all aspects of the event are aligned and executed as planned. Budget Management: Assist in managing the event budget, ensuring cost control while meeting event requirements. Track expenses and report discrepancies or overages to senior management. On-Site Event Management: Provide on-site support during events, ensuring everything runs according to plan. Supervise event staff, troubleshoot any issues, and handle any unforeseen circumstances. Guest & Attendee Management: Oversee the guest list, invitations, RSVPs, and ensure proper registration and attendance tracking for all events. Post-Event Evaluation: Conduct post-event evaluations, including gathering feedback from attendees, stakeholders, and vendors. Prepare reports on event performance, including analysis of budget adherence, attendee satisfaction, and recommendations for future events. Vendor and Venue Relationship Management: Build and maintain strong relationships with event vendors and venues to ensure seamless planning for future events. Event Marketing & Promotion: Collaborate with the marketing team to create promotional materials for events, including social media campaigns, invitations, and event-related content. Compliance & Safety: Ensure that events adhere to health, safety, and legal regulations, including necessary permits, insurance, and risk management protocols. Required Skills & Qualifications Bachelor's degree in Event Management, Hospitality, Marketing, or related fields. 5-7 years of experience in event management or a similar administrative role. Strong organizational and multitasking skills with the ability to manage multiple events simultaneously. Excellent communication and interpersonal skills to work with internal teams, vendors, and clients. Strong negotiation skills to manage vendor contracts and service agreements. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and event management software/tools. Strong attention to detail and problem-solving abilities, especially under pressure. Ability to travel as required for event site visits or on-site management.

Executive

Gurugram, Haryana

0 years

Not disclosed

On-site

Full Time

Job Title : Sales Co-Ordinator Company : Vashi Integrated Solutions Ltd. Location : Multiple locations (Tier 1 cities across India) Regional Language - Marathi / Gujrati / Hindi / Kannada / Telugu / Tamil (any one) Qualification : Any Graduate/B.E /Diploma (Electrical & Mechanical background preferred) Experience : 0-3 years Job Type : Full-time Website : https://corp.vashiisl.com About us:- Vashi Integrated Solutions is a One Stop integrated Solution Provider for Industrial and Commercial Sourcing needs of public and private customers in different segments: Panel Manufacturers, Machine Manufacturers, End Users, Projects, and Electrical Contractors, Solar and Retail. We are a leading distributor since 1978 for Industrial products. Our team of 1000 + members are engaged to provide technical and sourcing solutions to save time and cost. We invest in a wide range of inventory of items required in different industries. We serve as an extended warehouse to many customers thus assuring them to work on lean inventories and enhanced productivity. Role: The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. The Sales Co-Ordinator will be the first point of contact for our customers, addressing their needs and concerns in a timely and efficient manner. Responsibilities: Provide excellent customer service through various channels, including phone, email, and chat. Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary. Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction. Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries. Document and track customer interactions and resolutions in the company's CRM system. Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements. Stay updated on product knowledge, industry trends, and customer service best practices. Identify opportunities to upsell or cross-sell products and services to existing customers. Assist in the development and improvement of sales/operations processes and procedures. Meet and exceed individual and team performance goals. Qualifications: Proven experience in a sales coordination or customer support. Excellent communication skills, both written and verbal (English) Strong problem-solving and decision-making abilities. Ability to work well in a team environment and collaborate with colleagues from various departments. Familiarity with customer relationship management (CRM) software. Ability to multitask and prioritize in a fast-paced environment. Empathy and patience when dealing with customer issues. Proactive and self-motivated with a positive attitude.

Executive

Bengaluru, Karnataka

0 years

Not disclosed

On-site

Not specified

Praveen S Kumar moving to End User team sales team as "RM". Now we need SO processor in Bangalore, Require Good communication Reading & Understanding English, Kannada, Hindi, Good computer, excel knowledge. Good in commercial sense, logical.

Manager

Noida

5 - 7 years

INR Not disclosed

On-site

Part Time

We are seeking an organized, energetic & results-driven regional sales manager to join our Sales team. This role requires you to oversee sales and distribution in your assigned region and work to grow your customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships Your responsibilities: Create regional sales plans and quotas in alignment with business objectives Collaborate with senior executives to establish and execute a sales goal for the region Managing a sales team to maximize sales revenue and meet or exceed corporate set goals Forecast monthly, quarterly and annual sales goals Identify hiring needs, select and train new sales individuals Educating sales team with presentations of strategies, seminars and regular meetings Hold ongoing performance reviews with the team to provide constructive feedback Prepare and review the annual budget for the area of responsibility Initiate and innovate marketing strategies to increase sales and reduce costs Analyze regional market trends and discover new opportunities for growth Address potential problems and suggest prompt solutions Suggest new services/products and innovative sales techniques to increase customer satisfaction Reviewing regional expenses and recommend improvements Attend trade shows and conventions as needed Skill sets/Experience we require: 5-7 years proven work experience as a Regional Sales Manager/Area Manager or related roles Ability to manage multiple accounts effectively Experience in sales forecasting and building a customer base Ability to measure and analyze key performance indicators Familiarity with CRM software Good communication & presentation skills Strong organizational skills with a problem-solving mindset Need to travel as needed Pedigree: Bachelor’s degree in Engineering (any discipline) MBA in Sales & Marketing would be preferred

Executive

Gurgaon

0 years

INR Not disclosed

On-site

Full Time

Job Title : Sales Co-Ordinator Company : Vashi Integrated Solutions Ltd. Location : Multiple locations (Tier 1 cities across India) Regional Language - Marathi / Gujrati / Hindi / Kannada / Telugu / Tamil (any one) Qualification : Any Graduate/B.E /Diploma (Electrical & Mechanical background preferred) Experience : 0-3 years Job Type : Full-time Website : https://corp.vashiisl.com About us:- Vashi Integrated Solutions is a One Stop integrated Solution Provider for Industrial and Commercial Sourcing needs of public and private customers in different segments: Panel Manufacturers, Machine Manufacturers, End Users, Projects, and Electrical Contractors, Solar and Retail. We are a leading distributor since 1978 for Industrial products. Our team of 1000 + members are engaged to provide technical and sourcing solutions to save time and cost. We invest in a wide range of inventory of items required in different industries. We serve as an extended warehouse to many customers thus assuring them to work on lean inventories and enhanced productivity. Role: The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. The Sales Co-Ordinator will be the first point of contact for our customers, addressing their needs and concerns in a timely and efficient manner. Responsibilities: Provide excellent customer service through various channels, including phone, email, and chat. Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary. Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction. Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries. Document and track customer interactions and resolutions in the company's CRM system. Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements. Stay updated on product knowledge, industry trends, and customer service best practices. Identify opportunities to upsell or cross-sell products and services to existing customers. Assist in the development and improvement of sales/operations processes and procedures. Meet and exceed individual and team performance goals. Qualifications: Proven experience in a sales coordination or customer support. Excellent communication skills, both written and verbal (English) Strong problem-solving and decision-making abilities. Ability to work well in a team environment and collaborate with colleagues from various departments. Familiarity with customer relationship management (CRM) software. Ability to multitask and prioritize in a fast-paced environment. Empathy and patience when dealing with customer issues. Proactive and self-motivated with a positive attitude.

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Vashi Integrated

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Vashi Integrated

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Technology Integration

Tech City

200 Employees

68 Jobs

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