2457 Account Management Jobs - Page 44

Solution: ERP Location: Ahmedabad Availability: Onsite DESCRIPTION We are looking for a competitive and trustworthy personnel to help us build up our business activities. RESPONSIBILITIES 1. Prospecting and Lead Generation: Identify and research potential customers in global/domestic markets. Generate new leads through various channels such as cold calling, email campaigns, networking events, and referrals, sales visits. Conduct thorough market research to identify potential market segments and target customers. 2. Sales Presentations and Consultative Selling: Deliver compelling sales presentations and product demonstrations to showcase the value and benefits of our offerings. Understand customer needs and provide tailored solutions to address their specific challenges. Conduct thorough needs assessments to uncover customer pain points and align our products/services with their requirements. 3. Relationship Building and Account Management: Build and nurture long-term relationships with key decision-makers and stakeholders. Develop a deep understanding of customer businesses and industries to provide effective consultation and support. Manage and grow existing customer accounts through upselling, cross- selling, and providing excellent customer service. 4. Market Analysis and Competitive Intelligence: Stay updated on industry trends, market dynamics, and competitor activities. Conduct regular market analysis and competitor research to identify opportunities and stay ahead of the competition. Provide feedback and insights to the marketing and product development teams to enhance our offerings and market positioning. 5. Sales Reporting and Forecasting: Maintain accurate and up-to-date sales records, including customer information, interactions, and sales pipeline. Prepare regular sales reports and forecasts to track performance and provide insights to the management team. Collaborate with the sales team and management to develop sales strategies and action plans. 6. Continuous Learning and Professional Development: Stay informed about the latest trends and best practices in sales and marketing. Continuously enhance your product knowledge, industry expertise, and selling skills. Attend training programs, conferences, and workshops to improve your sales capabilities.

The BPO Collections & Verification Specialist will be responsible managing accounts receivable, verifying invoices (pre and post funding) and administering debt collection recovery. To be a successful Collections & Verification Specialist, you must demonstrate strong communication and attention to detail, results driven and able to multi-task. This position is full time with US based hours and on the job training. Key Responsibilities to include: Monitors and tracks accounts receivables to ensure timely handling of payment delays, discrepancies, and disputes Using email, phone conversations, and web portals to communicate with clients and debtors to facilitate payment recovery attempts, dispute resolution, validity of invoices, charges applicable, and pay-to information. Ensures compliance of all required documentation is within the established internal control procedures. Properly documenting all correspondence with clients and debtors in the appropriate systems. Maintain a high level of quality, accuracy, and detail in all workflow processes. Performs ongoing pre and post funding verifications and documentation review for debtors & clients by ensuring timely deliverables are obtained Using email, phone conversations, and web portals to verify with clients the validity of invoices, charges applicable, and pay-to information. Ensure compliance with all required documentation within the established internal control procedures. Properly documenting all correspondence with clients and debtors in the appropriate systems. Maintain a high level of accuracy, detail, and integrity while handling various clients and debtors. Desired Skills and Competencies: Excellent verbal and written English High attention to detail Ability to learn new computer systems quickly Presentable attitude and service to c

When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. When you join Accurate Background, you re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions. Employment screening assists our clients in determining whether an individual is suitable for a given position. We verify their candidates professional and academic credentials at source and conduct a variety of database checks. Our clients utilize this information to vouch for the honesty and experience of their candidates, and to help inform their recruitment decisions. As the Training and Quality Manager, you will be responsible for overseeing training programs, ensuring quality standards are met, and improving employee performance in the Customer Service Department. You ll work with the Sr Manager, Customer Service and internal stakeholders to identify areas of improvement within the current workflows, and drive efficiency across the Customer Service processes. You ll achieve this by conducting in-depth analysis on end-to-end processes to ensure adherence, as well as coordinating the roll out of new products and process enhancements Accountability: Ensuring effective and efficient processes are in place to drive high quality standards and service excellence. Driving collaborative relationships with internal stakeholders at all levels supporting operational strategic delivery. Creating a motivated and engaged team through provision of clear direction and effective leadership. Promoting an adaptable and resilient team through championing change initiatives and driving continuous improvement. Promoting company culture and brand behaviors, ensuring a great employee, client, and candidate experience. Ensuring compliance with the company s Data Protection, Information Security, Health & Safety, Dignity at Work and IT Acceptable Use policies and associated procedures always. Responsibilities: Maintain and improve training programs utilizing various learning methods, aligning with business goals and strategic initiatives. Maintain and improve quality assurance programs, including setting standards for service delivery, creating evaluation tools, and conducting audits to assess performance. Analyzing customer surveys to identify areas for improvement and track progress. Effective day-to-day management of the Training and Quality team, including work allocation, resource planning, and team productivity. Provide timely and constructive feedback to the Training and Quality team, ensuring all probation reviews, check-ins and performance reviews are completed within agreed timescales and documented. Providing ongoing support and guidance to the Customer Service team to ensure they meet quality standards and deliver exceptional service. Assessing agent interactions and identifying areas for improvement, providing constructive feedback, and developing action plans. Working with Sales, Account Management, Operations, and Product teams to ensure a cohesive customer experience. Investigating and addressing customer complaints, resolving escalations, and implementing corrective actions. Monitoring metrics related to customer satisfaction, agent performance, and other relevant areas to identify trends and areas for improvement. Key Skills & Qualifications: 5+ Years people management experience. 3-5 years experience in managing operational training and development. Graduate/Post Graduate Knowledge of best practices for delivering exceptional customer experiences. Ability to effectively communicate with customers, agents, and other stakeholders. Ability to identify and resolve quality issues, analyze data, and develop solutions. Ability to motivate and guide customer service staff to achieve quality goals. Familiarity with call recording systems, feedback tools, and other relevant technologies. Direct experience in a customer service environment is highly valuable. Ability to analyze data effectively to provide meaningful input and actions. Ability to present ideas to internal stakeholders in various forums. Proven ability to drive and implement process efficiencies. IT literacy and capacity to learn and work with new systems. Fluency in English language. The Accurate Way: We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave. Take ownership. Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it s what s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best. Be open. Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences. Stay curious. Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. Work as one. Work together to create the best customer and workplace experience. Put our customers and employees first before individual or departmental agendas. Make sure they get the help they need to succeed. About Accurate Background: Special Notice: Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com . - Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. - Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. - Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Finance Support Specialist As a Finance Support Specialist you will be an expert on Adyen s platform and financial products. You will be supporting the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants with finance-related issues, enabling them to use our financial products at full magnitude, and advising our product teams on how to best address development resources. In doing this, you will be in close contact with our Finance teams, Product team, Account Management, Development and many other internal teams. Your team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of financial products and all the banking processes behind payments is the most valuable aspect for both our merchants and our internal teams. What you ll do Be the first point of contact for our merchants and commercial teams for financial related issues (reconciliation, payouts, payments settlements, payment or loan status amongst others). This means reactive/proactive communication in English with our merchants both via email and on the phone. Educate and advise our merchants financial teams on how to best gain value from our platform, products and features. Receive and analyze merchant pain points and work closely with Adyen s Finance Product and Development teams to improve or build new products to facilitate merchant s operations. Who you are You have at least 3 years of experience involving direct BtoB customer support, with exposure to banking, payments or financial products (issuing, business accounts, capital/business financing...) You have strong finance and analytical skills and can easily get familiar with our internal accounting systems. You have a strong communication skills and are not afraid of being in direct contact with our merchants. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests. You ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity. You have advanced level of proficiency with MS Excel. You have excellent written and verbal communication skills in English. You have a Finance or Economics educational background, or work experience. Our Diversity, Equity and Inclusion commitments Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don t be afraid to let us know if you need more flexibility. This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our customers are compliant with these regulations. As a Scheme Operations Analyst, you are always looking to optimise our internal processes and find scalable solutions to keep our portfolio compliant. You support strategic business growth while meeting compliance goals and mitigate non-compliance losses for Adyen and its clients. You need to work closely with different teams globally, such as Compliance, Sales, Account Management, Card Payments team, and Product. What You ll Do Take ownership over our operational merchant risk management: Help embed a good risk culture in the first line through proactive engagement, training and collaboration in supporting adoption of the three lines of defense model Be willing to roll up your sleeves and work through queue-based work, to provide support to our merchants surrounding scheme related topics on a daily basis Stay up to date on the latest Card Network, PCI DSS requirements, and Aydens growing product offering. Translate this into an operational strategy for the Scheme Operations team and provide ongoing guidance to our merchants and internal teams, including Underwriting, Sales and Account Management Establish new processes for monitoring our merchant portfolio against card scheme rules and proactively drive process improvements through automation of workflows. Manage card scheme non-compliance notifications by collaborating with merchants, account managers, card schemes, and other stakeholders to ensure swift resolution. Additionally, manage merchant data security incidents from the card schemes viewpoint. Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business Who You Are You have at least 2 years of experience in a relevant industry (fintech, payments, AML, CDD, Card Schemes,Compliance). Previous experience with acquiring or issuing will be considered a plus Knowledge of scheme rules, with specific experience in e-commerce landscape is a plus but not required You are detail oriented and organised with an an analytical and critical mindset You are a self-starter and have the ability to thrive in a start-up environment with minimal supervision and run things like your own business. You have the ability to convey compliance and card scheme requirements to our merchants and commercial teams Manage merchants data security incidents from a scheme perspective. You have Solid people skills, specifically you will be able to collaborate with a variety of internal and external stakeholders and merchants from varying disciplines and cultures You have sound judgment and flexibility in changing courses while solving problems swiftly

Job Description Our mission is to provide the best distribution services for independent labels and artists with respect, trust, expertise and transparency. As an Associate Manager - Account Management in our Label & Artist Solutions team, you will manage a portfolio of strategic clients both labels and artists ensuring high-impact service delivery and client satisfaction. In close partnership with your manager, you will define and implement solutions tailored to each client s needs, enabling their growth across platforms. With a deep understanding of our products, a keen sense of the music ecosystem, and a strong service mindset, you ll contribute to both client success and overall team objectives. This role reports directly to the Senior Leader - Account Management. Key Responsibilities Sales Strategy & Talent Scouting (Emerging Artists/Labels) Onboard and train clients on Believe s proprietary tech platforms for distribution and marketing (e.g., Believe Backstage, Backlink, Datamusic). Maintain and update the CRM dashboard to ensure accurate client data and engagement tracking. Lead complex post-sales conversations with a solution-oriented and innovative mindset. Monitor and analyse sales performance, using insights to refine strategy and execution. Service Delivery & Portfolio Management Manage a portfolio of independent labels and artists, ensuring high levels of client satisfaction through clear KPIs. Collaborate closely with Trade Marketing and Video Services teams to ensure seamless execution of campaigns and releases. Gather and escalate client feedback to drive continuous improvement of services and internal processes. Build and nurture long-term relationships with clients, acting as an extension of their team across ongoing business and key artist projects. Must haves: Proven track record in sales and negotiation. Passionate about technology, data and artists / label development Experience in the music industry within a distributor, record label, management company preferred. Previous account management experience is a plus. A good knowledge of the current Indian and regional music market, digital landscape, and trends. The ability to plan, prioritize and manage multiple clients and projects simultaneously and to timelines with strong attention to detail. Ability to self-learn and adapt to the changing market. Digital savvy, initiator and quick to adopt trends. Strong relationship building skills and a team-oriented approach. Apply : Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636. Qualifications Graduate / Postgraduate in media, music business or similar field

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description : We are seeking a results-driven Team Leader to spearhead our digital marketing efforts, driving revenue growth and optimizing campaign performance. The ideal candidate will lead a team of Account Executives, ensuring the successful execution of digital marketing strategies across various channels, fostering a high-performance culture, and delivering outstanding results for our clients. Duties : Team Management. SLA and Performance Management. Operational Management. Hiring, Coaching and Mentoring. Leadership. Leave and Attrition Management. Responsibilities : Lead and mentor a team of Account Executives, providing guidance on digital marketing strategy, client communication, and performance optimization. Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met. Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices. Foster a collaborative, motivated team environment focused on achieving both individual and group success. Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies. Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI. Collaborate with the creative, content, and analytics teams to execute high-impact campaigns across channels (SEO, PPC, social media, email marketing, etc.). Provide strategic insights and recommendations to clients, aimed at increasing traffic, conversions, and overall campaign performance. Continuously assess and improve processes to streamline workflow, optimize resource allocation, and enhance overall efficiency. Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive campaign efficiency. Qualifications: Experience in sales, customer support, account management, marketing, or consulting 3+ years of experience managing and developing a team 8+ of work experience in sales, account management, customer support, marketing, or consulting. BA/BS degree or equivalent practical experience. Experience working against assigned revenue targets and driving sustainable growth Experience motivating, inspiring, and driving teams to achieve sustainable growth Mandatory Skills: Team Management. Problem-Solving. Critical-Thinking. Digital Marketing. Display Advertising. Programmatic-Advertising. Advertising Sale. Account Management. Presentation Skills. Analytical Skills.

Job Title: Manager Job Level: Mid-level Report to: Director Department: Emerging market Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Delhi / Mumbai Job Summary: We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As an Assistant Manager / Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities: Develop and maintain strategic relationships with major accounts across the segment. Dealing with internal stakeholders like tech support, operations, onboarding etc. for smooth running of business. Acquisition of new partners for business expansion Onboarding of new clients The Account Manager should have the ability to manage relationships (both internal & external), solve any issues at various level, sustain and improve relationships. Required Qualifications: 4+ years of proven Merchant / Fintech experience. Experience with account management, relationship management, business development and solution selling Prior experience in handling gaming client required. Skills and Experience: Bachelors degree, Postgraduate and Masters degree. Travel Requirement: Yes Occasionally

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for an Associate Lead- Customer Success Management to join our fast-growing team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager , as the Associate Lead- Customer Success Management you will be responsible for supporting our B2B Linens team to drive operational excellence in Laundryheap Linen services. Operating during EU and US markets, you will be responsible for addressing inquiries, resolving issues, and ensuring the smooth operation of our driver network. The job responsibilities include, but are not limited to: Lead and manage the customer success team to ensure high levels of customer satisfaction and retention. Develop and implement customer success strategies that align with company goals. Onboard new customers effectively to ensure smooth adoption of products/services. Build strong relationships with key customers, understanding their goals and challenges. Monitor customer health metrics and proactively address issues to prevent churn. Collaborate with sales, product, and support teams to advocate for customer needs and improve the overall customer experience. Conduct regular business reviews and check-ins with customers to track progress and success. Manage escalations and resolve complex customer issues promptly. Train and mentor the customer success team to develop their skills and improve performance. Report on customer success metrics and outcomes to senior management. Required Skills: Bachelors Degree in a Relevant Field: Educational background that supports business administration or related areas. 3+ Years of Experience: Proven track record in similar roles, emphasizing customer success and account management. Excellent Communication & High English Proficiency: Strong skills in both written and spoken English; experience with email, chat, and voice processes in an international setting. Customer Success & Account Management Experience: Prior experience in delivering exceptional customer service with a focus on account management. Problem-Solving Attitude & Analytical Skills: A proactive, "to-do" mindset and robust analytical abilities to troubleshoot and resolve issues effectively. Work Schedule and Patterns: 9-hour shift (8 working hours + 1 hour break) 5 days a week: 2 rotational week off Office-based rol

This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint

This position is responsible for creating end user demand, building relationships with Network Solutions current and potential customers, and achieving sales goals within the given territory. This position will focus the majority of time on end users, consultants, engineering firms and architects to grow Leviton s Network Solutions brand awareness and acceptance. This job is regionally based in the Seattle, WA area and will include WA, OR, ID, MT, AK, UT, and CO regions. Job Requirements Develop product specifications for assigned projects Develop an annual sales plan in conjunction with sales and budget goals Conduct technical, sales, and product trainings, contractor certifications, etc. Involved in the coordination, development and implementation of Specifier programs, including ongoing training content development, database and document maintenance, policies, program updates, and BICSI CE credits Recommend revisions for new and existing programs Manage agent issues to include working with, and motivating agency personnel (if applicable) Provide service and support to Network Solutions customer s pre, during, and post project completion in a timely, accurate manner Work collaboratively with Inside and Outside Sales Reps within Business Unit on joint sales activity Education & Experience Bachelor s Degree preferred RCDD or CCNA required Minimum 3 years of selling telecommunications physical infrastructure and Layer 1 telecommunications products in a major market required Minimum 2 years of working with a technical sales team preferred Knowledge of fiber and copper structured cabling required Strong level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry Experience with account management & development required Skills & Abilities Must posses a solid understanding of physical infrastructure layer for telecommunications networking systems Must show a demonstrated understanding of global specifications Must have strong sales presentation capability regarding operation of information transport systems. Must posses strong leadership, relationship-building, and relationship management skills Must have outstanding oral, written and verbal communication skills as well as negotiation skills Must have a high level of comfort in communicating with every level of an organization from top level executives to field personnel Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint

Job Description WHO WE ARE Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017 The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI Named among the best workplaces in the U S by Great Place to Work six times, honored on FORTUNE Magazines inaugural list of the 100 Best Workplaces for Millennials, and chosen as the ?Market Leader in Incentive Compensation? by CRM magazine Were building a culture of success and are looking for motivated professionals to join us! THE OPPORTUNITY This is an exciting opportunity for a proactive and results-oriented individual to play a crucial role in driving customer success at scale As a Digital Success Manager, you'll be responsible for executing established automated and scaled programs focused on onboarding, adoption, expansion, and retention across a broad customer base You'll leverage digital tools and resources to engage customers within defined segments Youll help to identify opportunities directly, while collaborating closely with our Client Executives on strategic opportunities requiring deeper engagement and resources While the overall strategy and program design are established, your ability to effectively execute these programs, identify key signals for targeted human intervention, and drive positive customer outcomes will be critical This role requires a blend of operational excellence, strong communication skills, laser-focused prioritization, and the ability to identify and escalate opportunities for both preventing churn and driving revenue growth through cross-sell and upsell within your assigned customer segments THE TEAM Our Digital Success team, a function of Customer Success, is focused on efficiently and effectively driving customer value through well-defined scaled programs We benefit from a strong leadership team that provides the strategic direction and tools necessary for successful execution We're committed to leveraging technology to enhance the customer journey, and this role is integral to ensuring the smooth and impactful delivery of our digital engagement strategy This includes specific human touch points integrated into our programs to address critical junctures for both retention and expansion The Skillset 2+ years of experience in a customer-facing role within a SaaS environment, with exposure to customer success, account management, or business development principles You have a knack for effectively engaging with customers at scale You're comfortable navigating Salesforce and customer success platforms like Gainsight You are detail-oriented and excel at executing established processes and workflows to drive customer outcomes You possess strong communication skills with the ability to deliver clear, concise, and engaging messages through various channels You're organized and capable of managing your time effectively to engage with a large portfolio of customers through defined programs You have a proactive approach to identifying customer needs and potential risks within your assigned segments and escalating them appropriately Experience contributing to customer retention and revenue growth through the effective execution of scaled programs is desirable Within Three Months, Youll Have a strong understanding of how an Xactly DSM works with their customer base Understand the function of each Xactly department and how Digital Success aligns with and collaborates each org Gain a strong understanding of Xactlys Suite of Products and sales performance management and planning and complete Incent Admin Certification Work closely with your colleagues, shadowing customer conversations and activities to recognize opportunities to scale touchpoints Familiarize yourself to your entire portfolio of accounts and begin to proactively manage the portfolio identifying risks and opportunities Within Six Months, Youll Effectively execute established scaled programs focused on onboarding, adoption, and early risk identification for your assigned customer segments Manage responses and engagement through automated communication workflows and digital resources to drive product value and opportunities Learn to identify key trigger points and customer behaviors that necessitate personalized human intervention for retention and potential expansion Utilize data and dashboards to monitor customer engagement within your programs and identify trends or areas requiring attention Continue to expand your product knowledge and understanding of internal processes to effectively support customers through digital channels and escalate appropriately Complete your Xactly University Learning Path for relevant Xactly products Within Twelve Months, Youll Be a reliable and effective executor of our digital success strategy, contributing to positive customer outcomes and achieving key performance indicators within your assigned customer segments Independently manage your engagement with your customer portfolio through the defined scaled programs, demonstrating a strong understanding of when and how to apply targeted human touch Proactively identify and escalate opportunities for improving the effectiveness of our scaled programs based on your observations and customer interactions Demonstrate a solid understanding of how your execution contributes to overall customer retention and revenue growth within your assigned portfolio Benefits & Perks Paid Time Off (PTO) Comprehensive Health and Accidental Insurance Coverage Tuition Reimbursement XactlyFit Gym/Fitness Program Reimbursement Free snacks onsite(if you work in office) Generous Employee Referral Program Free Parking and Subsidized Bus Pass (a go-green initiative!) Wellness program OUR VISION: Unleashing human potential to maximize company performance We address a critical business need: to incentivize employees and align their behaviors with company goals OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day were committed to upholding them by delivering the best we can to our customers Xactly is proud to be an Equal Opportunity Employer Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us #HYBRID Show more Show less

Location: Remote (Night Shift US Clients) Experience: 3+ years in digital marketing/media buying roles Compensation: ??7-9 LPA + Performance-Based Incentives Must Read: We're hiring a Sr Analyst with deep expertise in Meta Ads to manage and scale paid campaigns for multiple home improvement businesses across the US and Canada This is not a generalist role?your focus will be high-ticket lead generation, video strategy, and consistent client results Youll be responsible for account performance, optimization, reporting, and maintaining communication with clients to ensure transparency and retention Key Responsibilities: Ad Account Management Handle multiple Meta ad accounts in the home remodeling and renovation space Develop and execute audience strategies, creative testing, and budget scaling for qualified lead flow Ensure each account meets weekly/monthly KPIs for CPL, lead quality, and appointment rate Video Strategy & Execution Collaborate with internal team or clients to guide video scripts, ad hooks, and content formats Monitor performance across video creatives to improve CTR, engagement, and cost efficiency Performance Optimization Daily and weekly analysis of campaign data?optimize based on metrics like ROAS, CPL, CPM, and quality scores Implement best practices for bidding, budget pacing, exclusions, and lookalike stacking Client Communication & Reporting Act as the main point of contact for assigned accounts Run bi-weekly or monthly performance calls, deliver transparent reporting, and offer strategic recommendations Consistency & Lead Flow Your North Star: Maintain a steady, high-quality lead pipeline for each client Detect performance drops early and resolve issues before clients notice Qualifications: ?? 3+ years running Meta Ads for lead generation (bonus if youve worked in home services or high-ticket niches) ?? Strong grasp of video creative strategy and what drives conversions ?? Proven ability to manage multiple ad accounts simultaneously ?? Excellent communication and account management skills ?? Night shift availability to handle US/Canada clients directly ?? Proactive, data-driven, and confident with firefighting when needed Why Join Us 100% Remote Work Flexible, results-driven culture Night Shift Work with serious, high-ticket clients in US & Canada Fast-Growing Agency Be part of a high-performance team Half Yearly Team Meet up Retreats & Team Growth Initiatives Show more Show less

Our Business Development teams play a critical role in expanding Gartner s presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Large Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Large Enterprise sales teams have up to $1bil in annual revenue. What you will do: Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise C-Level stakeholders. Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Align the right combination of insight, guidance and practical tools to bring value to the partnership Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI s are met. Quota responsibility for your assigned territory. Manage complex high-revenue sales across matrix and diverse business environments. Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: 5+ years B2B sales experience, preferably within complex, intangible sales environments. Business development or new client-acquisition experience in a selling role highly desired Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to conduct travel as needed. Bachelors degree - desired Progression within Business Development Executive Roles: Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as we'll as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership. Typical internal promotions include: Business Development Director Team Lead Sales Manager Most of our Sales Managers and Team Leads are hired internally as part of our progression path. What you will get: Competitive salary, generous paid time off policy, charity match program, and more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities

The Relationship Account Management team is a new team within MongoDB s Customer Success Organization and is focused on sustaining long-term partnerships with MongoDB s mature customers, creating expansion & evangelism in the process. This team was established in the last 12 months initially in the Americas and EMEA, and we are now launching in APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale. Individuals in the Relationship Account Manager (RAM) role have a passion for technology and the ambition to dive head-first into new challenges. In this role you will act as the primary and often sole point of contact for a customer portfolio. As an Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurgaon office or our hybrid working model. Our ideal candidate will have 3-5 years of quota-carrying experience working in an Account Management, Business Development, Sales or other similarly customer-centric role A proven track record of overachievement and hitting sales targets - this role will be responsible for renewals and upsells Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role. Demonstrated ability to articulate the value of a complex enterprise technology A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to work in a fast paced environment An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Professional Services, Tech Services, Marketing, etc Prior exposure to database, cloud and infrastructure technology is a plus Years of experience: 3-5 years of quota carrying AM or New Business sales experience; SaaS or technology background; demonstrated ability to manage transactional territory and competing priorities On a given day in this role you will Work as a strategic advisor to the customer aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy Proactively prospect, identify, qualify and build relationships with additional contacts across your customer base to ensure you are multi-threaded in your accounts. Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base Promote the implementation of MongoDB features during every customer touchpoint using playbooks, product signals, and other relevant data points to look for opportunities to expand the MongoDB footprint with your customers Leverage data signals and proactive outreach to identify and address potential risk within your portfolio Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes

The role is responsible for managing the overall O2C process for the assigned group of entities/ geography and assisting the Process Leader in managing service levels and governance of the O2C process. The role will report to the Process Leader- O2C. The role holder will be accountable for month-end reporting, managing process, preparing preliminary financial statements, and accounts receivable function. The role holders will lead a team of Process Analysts & provide management with detailed financial and account management reports for ongoing fiscal review, analysis and management. Your day-to-day work/ Key Responsibilities End to end O2C Process including receipts processing, provisioning, audits & Internal controls Manage monthly sub ledger reconciliations, review financial reports to identify and explain variances, and follow documentation & maintain accounting files. Ensure effective maintenance of customer ledger accounts Perform Accounts Receivable ledger closing, consolidation and month-end reports Prepares journal entries for accruals & Reserve for Doubtful Debts (RDD) Ensure timely and accurate processing of all receipts. Maintain all financial information and records. Ensure documentations are prepared in compliance with all related regulatory guidelines and applicable policies. Prepare all MIS reports as required from time to time Provide advice on collection trends, financial commitments and develop solutions to resolve accounting discrepancies and other financial issues. Provide technical support & advise along with performance coaching to Process Analysts Provide support to all internal and external audits as initiated from time to time Work in close collaboration with external service provider/outsource partner Lead all continuous improvement and optimization projects for O2C Responsible for performance delivery according to agreed SLAs, & KPIs in line with the Shared Service Centre standards and respective country norms We offer A stimulating and challenging job in an international and developing environment Opportunity to be part of an experienced and open-minded team Get an in-depth knowledge of best in class Finance processes We expect you to have Superior understanding of overall Finance & Accounting with strong exposure to O2C function Good Organizational and planning skills, including ability to: prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals Experience with MS Office required and superior understanding of Finance systems/ERP Strong written and verbal communication and analytical skills Ability to challenge the standard/Status- Quo in order to secure accounting and improve processes. Open minded when it comes to changes. Academic & Work Profile bachelors degree with a specialization in accounting 8-13 years professional work experience in transactional processes (reporting & processing) Experience of working in a Manufacturing Set-up/ Exposure working in a Shared services Centre will be an added advantage.

Technical Skills Required: SAP-Financial Accounting, Fixed Asset Accounting, AR, AP, GL, Treasury Management, Bank Account Management, Cash Operations, Costing, Product Costing, Material Ledger, Actual Costing. Exposure to SAP S/4 HANA on premise and cloud solution. Responsibilities: Experience in SAP/SAP-Financial Accounting including Controlling. Self-Motivated and with Leadership Skills. Minimum 6 years of SAP experience. Implementation experience - Minimum 5 projects out which 2 S/4 HANA must Support experience - Minimum 3 projects. Exposure to Group reporting will be added advantage. SAP professionals design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment; and SAP application technical architecture. SAP-Financials Accounting and Operations professionals design, implement, deploy, and support SAP financial solutions for finance, accounting, cost controls and controlling. This responsibility includes interacting with clients at all levels to understand the business requirements to conclude the blueprint, testing and support for the General Ledger, Accounts Receivable, Accounts Payable, Controlling, and Funds Management. Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors. Participate in Project meetings . Additional Information: SAP FI Certification (S/4 HANA - Advantage) Group reporting Project System Qualifications: B.com, MBA, CA Inter, CS Inter ie knowledge of financial background is a key requirement.

Technical Skills Required: SAP-Financial Accounting, Fixed Asset Accounting, AR, AP, GL, Treasury Management, Bank Account Management, Cash Operations, Costing, Product Costing, Material Ledger, Actual Costing. Exposure to SAP S/4 HANA on premise and cloud solution. Responsibilities: Experience in SAP/SAP-Financial Accounting including Controlling. Self-Motivated and with Leadership Skills. Minimum 5 years of SAP experience. Implementation experience - Minimum 5 projects out which 2 S/4 HANA must Support experience - Minimum 3 projects. Exposure to Group reporting will be added advantage. SAP professionals design, implement and deploy SAP solutions to achieve defined business goals. Maintain skills in SAP applications process design and configuration; SAP application design, development, integration, testing and deployment; and SAP application technical architecture. SAP-Financials Accounting and Operations professionals design, implement, deploy, and support SAP financial solutions for finance, accounting, cost controls and controlling. This responsibility includes interacting with clients at all levels to understand the business requirements to conclude the blueprint, testing and support for the General Ledger, Accounts Receivable, Accounts Payable, Controlling, and Funds Management. Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors. Participate in Project meetings . Additional Information: SAP FI Certification (S/4 HANA - Advantage) Group reporting Project System Qualifications: B.com, MBA, CA Inter, CS Inter ie knowledge of financial background is a key requirement.

Designation: Account Manager - Technical Sales Construction Division Product: Power Tools About the Role: As an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key customers. This is a B2B sales role, centered on high-level customer consultation. You'll help shape the future of construction with Hilti's innovative solutions. You ride the iconic Hilti red car, equipped with our latest products, ready to solve customer problems and Make Construction Better. Responsibilities: Develop and implement strategies for key account growth, turning customers into business partners. Build strong relationships with key accounts, and take the lead to drive a top-down approach Proactively identify and capture new business opportunities within your territory Visit Customer Jobsites and Offices, analyze customer needs and provide efficient solutions and technical support. Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions. Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity. Maintain detailed records of customer interactions and potential opportunities in our CRM Achieve sales targets and drive revenue growth through effective customer engagement. Manage credit collections and maintain customer satisfaction. Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences. Stay informed about market trends and competitor activities. Requirements: Bachelors degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is must Strong communication and interpersonal skills. Problem-solving ability and a solution-selling mindset. Drive for results and ability to work in a collaborative team environment. Learning agility and adaptability in a fast-paced commercial environment. Business planning skills to maximize productivity and customer-facing time.

Role & responsibilities Technical Relationships Management: Connect with customer end IT - Person, Manager, Head to act as a bridge between customer and organization. Escalation Management: Handling customers escalation to support and resolve their OPEN issues from internal teams to prioritize the resolution and updating the status proactively to customers and close loop on resolution. Governance Meetings: Arranging Monthly / Quarterly engagement with customers to review the services. Service Improvement Plan: Identify the repeat technical issues and implement the Service Improvement Plan (SIP) for reduction of technical issues and meeting customer expectations. Preferred candidate profile ;- Experience 2 to 7 years CTC – 5 to 7LPA Location – Gurgaon

Role Objective: We are seeking a results-driven Key Account Executive to manage and grow relationships with key clients. The ideal candidate will serve as the primary point of contact for assigned accounts, ensuring client satisfaction, identifying new opportunities, and driving revenue growth. Responsibilities : Develop and maintain strong, long-term relationships with key clients. Act as the main point of contact for client needs, inquiries, and issue resolution. Understand client business objectives and tailor solutions to meet their needs. Drive revenue growth by identifying upselling and cross-selling opportunities. Monitor account performance and report on key metrics regularly. Coordinate with internal teams (sales, marketing, logistics, finance) to ensure timely delivery and support. Conduct regular review meetings and presentations with clients. Ensure contract compliance and assist in renewals or negotiations. Keep updated on market trends, competitors, and customer activity.

Skill required: Record To Report - Account Management Designation: Record to Report Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Implement client account plans through relationship development and opportunity pursuits that builds deeper client relationships. Includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Accounts Payable ProcessingAbility to establish strong client relationshipAccounts Payable ProcessingAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Digital Inside Sales - Inside Sales Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This position is responsible for driving product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Customer Relationship Management:Develop and maintain strong, long-lasting relationships with key stakeholders in your customer accounts.Onboarding and Training:Guide new customers through the onboarding process, ensuring they are set up for success and fully understand how to use our products.Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction. Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value.Establish trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success.Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish defined objectives.Proactively grow the breadth and depth of strategic relationships within assigned customers.Help customers calculate and monetize business value by driving quarterly reporting with customers; measurBachelors DegreeFour (4) plus years of customer success, account management, or sales experience in SaaS or similar industry.Two (2) plus years in a customer service-oriented role required.Broad knowledge and experience in Sales and Marketing processes and systems.Experience with Sales and Marketing technology such as Salesforce, etc.Or equivalent combination of education and/or experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Digital Inside Sales - Inside Sales Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESEnsure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. KNOWLEDGE, S AND ABILITIESContinually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsible for amplifying the brand's presence, contributing in tactical sales planning and growth for assigned BUs, achieving / exceeding assigned revenue goals while delivering seamless customer-experience. Contributing towards marketing strategies & techniques necessary for meeting sales targets & expand customer base, through effective planning and budgeting. Responsible for entire sales life cycle i.e. networking, identifying potential client/ business opportunities, client engagements to closing sales deals. Responsible for mapping sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and market conditions. Should have thorough understanding of competitive landscapes & market trends. Capturing & presenting monthly reports like- client visit v/s leads generated, quarterly sales forecast, sales revenue reports & other periodic reviews to the management. Ensure compliance of client policies, procedures & standards. Should have excellent (verbal & written) communication skills, presentation & negotiation skills. Should have a captivating go-to-market style Ability to put expertise into operational scenarios while collaborating effectively with management, internal teams and customers. Areas of expertise: Thorough understanding of Data Center Solutions (Server, Storage, Network, Security), Information Management Solution, Hyper Converged Solutions, Software Defined Datacenters (SDDC), Public Cloud Solutions (AWS, Azure, Google) Hybrid Cloud Solutions, Enterprise Software Total years of relevant experience4 8 years Academic preferencesMBA Sales/Marketing/Finance are preferred | B.E | BSc | BCA| MCA | MSc CompensationPer market standards | (70:30) fixed-variable ratio