2457 Account Management Jobs - Page 48

We are seeking a dynamic and experienced Account Manager based in Bengaluru to join our team. This role is critical in driving growth through new business development, expanding current accounts, and collaborating with channel partners. The ideal candidate will have strong experience in the cybersecurity industry, with a focus on data security, and a proven track record in managing and developing relationships within public sector government departments & entities across the southern states in India. Key Responsibilities: New Business Development : Identify and acquire new customers to drive business growth in line with assigned quotas. Account Management : Manage and grow existing accounts through proactive engagement and strategic planning. GTM Strategy Execution : Develop and implement a comprehensive go-to-market (GTM) plan to achieve and exceed sales quotas. Customer Account Planning : Create and execute detailed account and opportunity plans to align with company goals and objectives . Collaboration and Engagement : Work effectively with internal teams, including Sales Engineers, Channel Partners, Solutions Sales Teams, and Executives, to ensure seamless account management and execution. CRM Utilization : Use the CRM system to manage the sales pipeline, accurately forecast opportunities, and ensure timely closure of deals. Channel Development : Drive revenue growth through effective channel strategies, developing partnerships with resellers and distributors to penetrate mid-market enterprises. Enterprise Sales Execution : Engage with C-level executives and decision-makers to close complex, high-value deals. Qualifications and Experience: Industry Expertise : Proven sales experience in the cybersecurity industry; experience with data security solutions is highly preferred. Market Knowledge : Prior experience 1 0 years+ working with government, state enterprises, government-linked companies, large enterprises, and mid-market accounts in Eastern India and Bangladesh Channel & Partner Engagement : Demonstrated ability to build and manage relationships with channel partners and distributors. Enterprise Account Management : Experience managing large and mid-market enterprises . Proven Track Record : Consistent achievement of sales quotas and targets. Sales Skills : Strong analytical, forecasting, and deal management skills. Communication : Excellent presentation, written, and verbal communication skills. Cross-Functional Collaboration : Ability to engage and partner effectively with internal sales resources, including Sales Engineers and Specialists. Desired Characteristics: Strong understanding of cybersecurity and data security trends and solutions. Ability to work across various vertical markets and adapt strategies to different industries. Skilled in engaging with high-level stakeholders, including C-level executives. Self-motivated with a passion for building customer relationships and driving results. Why Join Us? Be part of a global leader in cybersecurity. Work with a talented and supportive team. Opportunity to drive significant impact in the government and enterprise sectors. Competitive compensation and growth opportunities. Don t meet every single qualification? Studies show people are hesitant to apply if they don t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Applicants must have the right to work in the location to which you have applied.

This manager-level position is responsible for a segment within a given practice focused on a specific industry, service line, technology center, specialty area or region. Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice. Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining practice direction, ensuring quality of consulting delivery, and maintaining customer referenceability. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Develops plans to successfully implement operational policies and achieves business plan. Is accountable for managing and growing a revenue stream and customer base. Typically manages individual contributors. May serve as advisor for moderately complex engagements. 12+ years of experience relevant to this position including 4 years of consulting experience and 6 years of project management leadership experience. Undergraduate degree or equivalent experience. Can lead, engage, mobilize and motivate multiple teams to accomplish goals. Product, technology or industry expertise relevant to the practice focus. Ability to travel as needed. Career Level - M3 Career Level - M3 About the team: At Oracle NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, Oracle s NetSuite global business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems. At Oracle NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don t have fun along the way, then what s the point? Job Summary: The Delivery Lead, Professional Services is responsible for attaining quarterly Professional Services (PS) revenue targets, in the form of delivered billable hours. Additionally, this role is responsible for the scoping and positioning of new services engagements. The incumbent will act as a key point of contact for Sales and Solution Consulting on opportunities within designated vertical. This role directly supports the sales cycle via internal knowledge transfers, solution reviews and executive-level prospect meetings. The successful candidate will excel at expanding Oracle NetSuite s footprint with existing customers through upsell of services opportunities. They will manage a team of resources, as well as handle all resource planning and staffing for teams on a broad range of services engagements, maximizing billable utilization. Furthermore, the role will manage project portfolio and ensure that quality standards for delivery are exceeded. The Delivery Lead, Professional Services will serve as an escalation point for services engagements. As well as being a key resource for internal practice development efforts, will train and mentor new and experienced resources. Responsibilities include: Ensure team billable utilization targets are met Attain quarterly PS revenue targets Support the sales cycle through scoping and approval of PS engagements, Executive-level prospect meetings and Solution reviews Manage project portfolio to ensure quality, on-time and on-budget implementations using a mix of global resources Expand PS sales in existing customer base Become trusted adviser to the Customer through implementation lifecycle and beyond Team with Account Management and Client Management teams to promote user adoption and effective use of NetSuite, and support renewal efforts Collaborate with NetSuite partners during services engagements Responsible for adhering to highest quality standards in project delivery Responsible for adhering to highest quality standards in project delivery Manage executive-level customer relationships and provide team oversight through NetSuite implementation Serve as Steering Committee member on strategic projects Responsible for project staffing and resource scheduling on a broad range of consulting engagements Contribute to company s focus on verticalization through participation in internal cross-departmental initiatives Hire, train and manage team of new and experience resources to fulfill Practice objectives Provide coaching and mentoring to assist in resources career development Build team s expertise and confidence in project delivery work Handle day-to-day administrative tasks such as: vacation scheduling, expense reports, time It is a night shift job - 6 PM to 3 AM Preferred Qualifications/Skills include: 12-15+ years of experience in systems applications consulting, with a consulting firm or software provider. Proven Professional Services Delivery leadership including revenue responsibility and staff management experience. Strong Manufacturing and/or Wholesale Distribution vertical application solution experience. Demonstrated experience in translating customer business requirements into workable software solutions Exceptional verbal and written communication is required with previous experience creating Statement of Work for new and existing customers Strong experience in Change Management and Business Process Mapping Excellent client management skills and the ability to work with customers to develop and manage an implementation plan Previous services sales experience; comfortable interacting at the C level Consulting and management experience in a SaaS environment is a plus Experience implementing packaged enterprise application solutions such as Oracle BI Products, NetSuite, Oracle ERP, SAP, PeopleSoft, JD Edwards or Dynamics

(Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Admin, SharePoint/Teams Admin) Location: [Bangalore/Coimbatore/Hybrid/ Remote] Employment Type: [Full-Time / Contract] Department: IT / End-User Computing About the Role: We are seeking a highly skilled Endpoint Management Expert with deep expertise across Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Administration, and SharePoint/Teams Administration. This role covers comprehensive cross-platform device management including Windows, macOS, iOS, and Android. You will be central to shaping and advancing our endpoint technology landscape by modernizing management processes, securing our hybrid work environments, and driving operational excellence across the digital workplace. Key Responsibilities: Lead the design, deployment, and management of endpoint devices across Windows, Apple, and Android using Microsoft Intune and related tools. Implement and maintain security policies and threat protection using Microsoft Defender across all managed endpoints. Develop, automate, and optimize workflows and processes leveraging Power Automate and Power Apps to improve operational efficiency and compliance. Manage and govern data protection, classification, and compliance frameworks using Microsoft Purview to ensure organizational and regulatory requirements are met. Administer and support Microsoft Exchange Online , ensuring email service availability, security, and compliance. Oversee configuration, management, and user support for SharePoint Online and Microsoft Teams , driving collaboration while enforcing governance policies. Manage device and application compliance policies, Conditional Access, and access controls in conjunction with Azure AD/Entra to secure hybrid work environments. Package, deploy, and update enterprise applications using Intune and other deployment technologies. Monitor endpoint health and security posture, proactively identifying and resolving issues to minimize user impact. Collaborate with IT security, networking, and service desk teams to address incidents, implement improvements, and ensure seamless user experience. Maintain detailed documentation of configurations, policies, automation scripts, and workflows. Stay current on Microsoft endpoint management and security technologies and best practices to continuously enhance the organization s digital workplace capabilities. Essential Skills & Experience: Proven experience designing and implementing JML (Joiner, Mover, Leaver) lifecycle automation using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure AD . Strong expertise in Power Automate for building complex automated workflows, including multi-stage approvals, notifications, and API integrations. Hands-on experience creating Power Apps forms integrated with SharePoint Online and Microsoft Teams to capture structured data using dynamic dropdowns and data validation. Solid knowledge of Microsoft Entra ID (Azure AD) user lifecycle management, including provisioning, group membership management, license assignment, and access revocation. Experience integrating with third-party HR and recruitment systems such as JobAdder via APIs to synchronize user data and retrieve unique user identifiers. Familiarity managing license assignments and security group memberships based on user roles, client mappings, and business logic stored in SharePoint or other configuration sources. Ability to generate and manipulate JSON payloads for automated provisioning and API communication. Experience implementing approval workflows for sensitive or privileged access with multi-level escalation. Strong understanding of audit logging and compliance , including tracking all JML activities in SharePoint for traceability and reporting purposes. Proficiency in designing email notification flows targeting HR, IT, line managers, and other stakeholders throughout the JML process lifecycle. Experience working with service accounts and adhering to security best practices to ensure least privilege and secure automation execution. Knowledge of email archiving automation for mailbox cleanup following leaver events, including compliance with retention policies and email isolation. Familiarity with business processes around user onboarding, role changes, and offboarding in hybrid cloud environments. Experience building dynamic, configurable systems supporting multiple user types (e.g., Associates, Corporate Users), license types, and client-specific access requirements. Strong collaboration skills to work effectively with HR, IT security, compliance, and business teams to define requirements and deliver scalable solutions. Excellent documentation skills for process workflows, automation designs, and technical configurations. Experience in Endpoint Management, and Device Security , with a focus on Microsoft Intune . Deep technical expertise managing Windows enterprise environments. Proven experience managing and securing macOS, iOS, and Android devices using Microsoft Intune (MDM/MAM). Hands-on experience with application packaging and deployment using industry-standard tools and formats (MSIX, MSI, App-V, Win32 apps). Proficiency in PowerShell scripting for automation, policy enforcement, and issue resolution. Strong troubleshooting skills in device connectivity, policy conflicts, and compliance failures. Preferred Qualifications: Proven track record designing and implementing Joiner, Mover, Leaver (JML) automation using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure AD . Advanced expertise in building complex Power Automate workflows incorporating approvals, notifications, multi-stage escalation, and API integrations. Hands-on experience developing Power Apps forms integrated with SharePoint Online and Microsoft Teams, with dynamic data-driven controls and validations. In-depth knowledge of user lifecycle management in Microsoft Entra ID/Azure AD, including provisioning, license assignment, group memberships, and access revocation. Experience integrating with third-party HR/recruitment systems (e.g., JobAdder ) using APIs for user synchronization and unique identifier management. Skilled in managing license and security group assignments based on role, client mappings, and configurable business logic. Proficiency in creating and manipulating JSON payloads for automated provisioning and API communication. Experience implementing and managing approval workflows for sensitive or high-privilege access requests with robust governance controls. Strong understanding of audit logging, compliance requirements, and traceability , with experience logging JML activities for audit and reporting purposes. Expertise in designing and implementing automated email notification flows to keep HR, IT, line managers, and other stakeholders informed throughout the user lifecycle. Knowledge of service account management and security best practices to enforce least privilege and secure automation execution. Familiarity with email archiving and mailbox cleanup automation to comply with retention policies post-leaver processing. Experience with endpoint management and security , including hands-on management of Windows 11, macOS, iOS, and Android devices via Microsoft Intune (MDM/MAM). Proficiency in application packaging and deployment using industry standards and formats. Strong scripting skills, especially PowerShell , for automation, policy enforcement, and troubleshooting. Deep expertise with Azure AD Conditional Access, Windows Autopilot, and Microsoft 365 tools. Excellent troubleshooting skills for device connectivity, policy conflicts, and compliance issues. Proven ability to collaborate effectively across HR, IT security, compliance, and business teams to design and implement scalable, compliant, and user-centric solutions. Strong documentation skills for technical configurations, workflows, and automation designs. Why You ll Love Working With Us: You ll build automation that makes important processes faster, easier, and more secure. Work with the latest Microsoft tools like Power Automate, Intune, and Entra ID. Manage devices across Windows, macOS, iOS, and Android for a seamless user experience. Collaborate with different teams to create solutions that really help the business. Keep learning new skills and grow your career in a supportive environment. Take ownership of key projects that improve security and compliance. Enjoy a flexible, hybrid work environment that values your ideas and effort.

" About Us: Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. Why Join Our Team: Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA s NVentures, Premji Invest, SV Angel, and six health systems. World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit www.HippocraticAI.com . We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA, unless explicitly noted otherwise in the job description About the role: As the Accounts Payable and Payroll Manager for the business, you will own, lead, and scale the AP and Payroll processes and systems to support Hippocratic AI s next growth stage. You will collaborate cross-departmentally to own end-to-end operations to pay vendors and employees accurately and on time, and close month-end books. Specifically, you will work with the corporate teams in the US and India and an outsourced bookkeeper in India (to start with) to ensure seamless operations that drive business success. Key Responsibilities: Manage the accounts payable process from invoice receipt to payment disbursement Ensure compliance with company policies and procedures Review, code, and process vendor invoices accurately and timely Work with internal departments to resolve issues with vendors and suppliers Prepare and analyze reports, such as aging reports and payment forecasts Ensure compliance with accounting standards and federal, state, and local regulations Supervise employee expense claims process Work with the company s HR team based in the US to process payroll for full-time and hourly US employees, and with the outsourced bookkeeper to run the India payroll Operate across multiple platforms for credit card payments, invoice processing, travel bookings, and payroll processing Ensure the accuracy and integrity of the company s financials Create and execute SOPs for accounting processes to ensure effective internal controls Own financial compliance and deliverables for all global entities Drive continuous improvements and scale financial operations Qualifications: 5-8 years of experience managing accounts payable and payroll with a high-growth tech startup and/or multi-national corporations Understanding of US/Indian GAAP A deep understanding of financial controls, vendor management, and process optimization to drive efficiency and maintain strong relationships with suppliers Experience in process automation and systems implementation Knowledge of international payment processes and multi-currency transactions Experience running payroll for

Sarvam.ai is a pioneering generative AI startup headquartered in Bengaluru, India. Our mission is to make generative AI accessible and impactful for Bharat. Founded by a team of AI experts, Sarvam.ai is dedicated to developing cost-effective, high-performance AI agents tailored for the Indian market, enabling enterprises to tap into new opportunities and foster deeper customer connections. Join us in reshaping AI for India and beyond. Role Overview We are looking for a Customer Success Lead who will own and drive Net Revenue Retention (NRR) for a portfolio of enterprise clients. This is a hands-on, cross-functional role requiring deep client empathy, strong analytical and communication skills, and the ability to engage technically with engineering teams while advocating for customers. The ideal candidate has a strong foundation in SaaS or solution delivery, has exposure to GenAI, and is comfortable reading and writing code. Roles & Responsibilities Own Net Revenue Retention (NRR): Drive usage and retention by building strategic relationships with key client stakeholders Drive Product Adoption: Conduct usage reviews, analyze hiring and engagement funnels, and identify value gaps to drive deeper adoption across products Client Engagement: Customize onboarding, training, and enablement plans for clients; provide ongoing account management and support. Insight-Driven Strategy: Use root cause analysis and product data to identify patterns, optimize usage, and shape feature priorities in collaboration with product teams. Customer Advocacy: Act as the internal voice of the customer, providing structured feedback to product, sales, and engineering teams. Sales Enablement: Identify cross-sell and upsell opportunities; collaborate with the sales team to close renewal and expansion deals. Operational Ownership: Track client rosters, usage metrics, and premium consumption; manage escalations and ensure process documentation is updated and shared internally. Executive Stakeholder Management: Engage with CXOs and senior leadership on the client side for strategic alignment and partnership development. Market Intelligence: Stay abreast of industry trends and competitor activity to drive competitive advantage. Must-Have Skills and Qualifications 5+ years of experience in customer success, solution delivery, or technical account management in a SaaS or enterprise technology environment. Strong technical literacy able to read/write code (e.g., Python, JavaScript) and debug issues or APIs. Familiarity with Generative AI technologies (e.g., OpenAI, Hugging Face, or open-source LLMs). Proven ability to engage cross-functionally with engineering, product, and sales teams. Excellent communication, stakeholder management, and presentation skills. Strong analytical mindset and data-driven decision-making capability. Highly organized, process-driven, and comfortable managing multiple accounts or projects simultaneously. Good to Have Experience working with large Indian enterprises or government-facing technology deployments. Familiarity with Hindi or regional Indian languages for client communication is a plus. Apply for this position Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx.

Post Graduation, M.Ed., 5 years of administration experience in a CBSE school or repent, Broad Knowledge of computers is a must, Candidates who had done schooling in CBSE schools, Age group: 35-45 years , Good command of writing & spoken English is a must or English medium will be given Preferably, Salary : - A Very Handsome Package Qualification: Post Graduation, M.Ed Experience Required: Minimum 5 Years

The Challenge: Adobe is a company that understands that product innovation stems from people innovation, and that s why we invest in cultivating leadership across our teams. We are hiring for a Customer Success Manager (Hybrid Role) to join our Digital Experience Global Shared Services Team based out of India, who will combine the strategic relationship focus of a Named CSM with the technical depth of a Solution CSM, specifically across Adobe Experience Platform (AEP) , Real-Time CDP , and Customer Journey Analytics (CJA) . In this role, you will serve as a trusted advisor to strategic enterprise customers in JAPAC, enabling them to derive measurable value from their investments in Adobe s Data & Insights solutions. You will work closely with cross-functional teams to lead solution adoption, strengthen account health, and drive business outcomes through personalized engagement strategies whilst delivering multi-solution (D&I) engagements, meeting the diverse needs of our JAPAC customers. What Youll Do: Own the end-to-end customer success lifecycle for strategic accounts, driving customer health, solution adoption, renewals, and growth across Adobe Data & Insights solutions. Develop a deep understanding of each customer s business goals , technical ecosystem, and data architecture to guide meaningful AEP/RTCDP/CJA use cases and ROI-driven outcomes. Act as the primary executive contact for customer engagements while also leading technical discussions, discovery sessions, and value realization roadmaps. Define and track success plans with clear milestones and measurable KPIs across multiple stakeholders and business units. Conduct enablement sessions and workshops to drive platform maturity and enhance customer self-sufficiency. Collaborate with Account Executives, TAMs, Solution Consultants, and Professional Services to ensure a cohesive customer strategy and seamless delivery . Proactively identify account risks and create get well plans, while advocating customer needs within Adobe s internal ecosystem (Product, Engineering, Marketing). Leverage internal Adobe programs like PAS, VRA, and CS Connect to build scalable, consistent engagement frameworks. Participate in strategic initiatives such as thought leadership, content creation, and best practice sharing to contribute to the evolution of the CSM practice. What You Need to Succeed: Bachelors Degree or higher in Business, Marketing, Engineering or related field. MBA preferred. 7-10 years of experience in Customer Success, Business Consulting, or Technical Account Management in the SaaS or MarTech space. Proven ability to influence C-level executives , drive business transformation, and translate technical capabilities into business value. Expertise in Adobe Experience Platform (AEP) , Real-Time CDP , and Customer Journey Analytics (CJA) is required. Adobe certifications are a strong plus. Familiarity with data modeling, segmentation, identity resolution, and activation concepts across channels. Strong communication, facilitation, and program management skills across complex enterprise environments. Passion for continuous learning, customer-centric innovation, and collaborative problem solving. Experience working across multi-solution environments (e.g., integration with Adobe Analytics, Target, AEM, etc.) is a bonus Effective at leading executive C-level discussions and presentations. Flexibility to travel (approx. 20%) Strong team player and stakeholder management skills. Experience in delivering Webinars (Online and in person) Why Join Us? At Adobe, youll work with cutting-edge technology and some of the most iconic brands in the world. Join us if youre passionate about customer experience, data-driven transformation, and playing a key role in shaping the future of digital success across JAPAC. Location: India (Preferred: Noida) Travel: Up to 30%, as required Employee Role: Individual Contributor (IC P40) Business Unit: Adobe Digital Experience - JAPAC Customer Success Shift timing - APAC hours . Adobe aims to make Adobe.com accessible to any and all users.

Amazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history As a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store. Manage a portfolio of sellers who are top performers on the marketplace. Manage and grow the seller s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace. Manage the seller relationship by championing the seller s needs on the marketplace. Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. Guide sellers on the best practices of Business operations to result in a great consumer experience. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Partner with various internal stakeholders to unblock seller needs or fast track processes. Bachelors degree Experience analyzing data and best practices to assess performance drivers Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties Ability to work in fast-paced environment and deal with ambiguity Willingness to travel as per requirement to meet sellers and drive business objectives Basic knowledge of SQL and Excel 2+ years of sales experience Knowledge of VBA

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. A day in the life Leadership Manage a team of KAM Leads & Account Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. About the team In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! ROLES AND RESPONSIBILITIES Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. 3+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience managing teams Experience using Salesforce or other CRM tool 2+ years of using SQL to extract and manipulate data experience 5+ years of B2B industry service delivery experience

Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts. We are seeking a street-smart, result-oriented candidate with B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry. You to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers. Deliver positive experience to assigned shipper accounts and resolve all queries Develop individual client servicing strategy at a shipper-level Understanding and reinforcing the internal system and operational capabilities and align shipper expectations Resolve shipper queries by liaising with internal stakeholders across program, operations Action proactive and reactive measures on key service parameters like operations, claims and escalations Follow the standard operating processes to scale the working of the function. A day in the life A day in the life 1. Enabling data transparency through unblocking MIS queries 2. Ensure all API status-es are being pushed 3. Arrange pickup and deliveries for escalated shipments through effective LMR mechanism 4. Train shipper on passing correct NDR feedback and claims 5. Monitor shipper performance and drive insights 6. Identify NVA tasks and find solutions to automate or reduce the tasks 7. Be a custodian of shipper experience and cascade feedback internally 8. Act as an effective bridge between shipper and internal sales/ AM and cross-functional stakeholders Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 3+ years of data analysis and formula creation in Microsoft Excel experience Experience using data to drive root cause elimination and process improvement More than 3 year of experience in B2B Client servicing or customer service Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to understand the business by the numbers and streamline escalations Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Knowledge of English, Hindi is a must. Additional language knowledge will be an added advantage. Bachelors degree in operations, supply chain or logistics Experience working with e-commerce or logistics. Deep understanding of the B2C transportation landscape in India with prior interactions with shippers

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically, and solve problems in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone. Recruiting Sellers and supporting them in their onboarding journey and managing Seller relationship by championing their needs at Amazon. Teach Sellers how to be more successful on Amazon through education on available tools, policies, and relevant growth opportunities leveraging related Amazon programs and products. Managing and driving the growth of the Sellers business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners. Manage prioritization and trade-offs across Seller experience, performance, and operational load. Use metrics to identify growth drivers or problems, and act on improvement opportunities. 3+ years of professional experience with sales/marketing/account management background A track record of achieving targets Comfort with metrics and quantitative analysis, and ability to turn analysis into actionable plans; expertise in excel The ability to work independently while using centralized resources, policies and procedures. The ability to work in a fast paced environment and deal with ambiguity Bachelor s degree Experience working closely with international teams Experience identifying opportunities for improvement and simplifying and improving existing processes Familiarity with Email marketing or project management experience Understanding of SQL and data warehousing concepts Has managed a team of minimum 2 members

CFO Audit Compliance External Audit Closing Reporting Profit Loss Account Compliance Reporting Accounts Payable Balance Sheet Finalisation Ledger Accounting Audit Documentation Risk Analysis Payroll Processing

*Minimum B2 level German Language Certification is Mandatory, C1 preferred* Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically, and solve problems in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone. Recruiting Sellers and supporting them in their onboarding journey and managing Seller relationship by championing their needs at Amazon. Teach Sellers how to be more successful on Amazon through education on available tools, policies, and relevant growth opportunities leveraging related Amazon programs and products. Managing and driving the growth of the Sellers business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners. Manage prioritization and trade-offs across Seller experience, performance, and operational load. Use metrics to identify growth drivers or problems, and act on improvement opportunities. Speak, write, and read fluently in German 3+ years of sales or account management experience 3+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers The ability to work independently while using centralized resources, policies and procedures. Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Experience working closely with international teams

Job Title: Senior Manager - Developer Acquisition Function : Developer Growth & Retention Location : Bengaluru, India (On-site) Responsibilities Own and lead developer acquisition across high-potential categories for Indus Appstore from identifying opportunities to scaling partnerships and ensuring a seamless end-to-end developer experience. Execute the acquisition strategy and roadmap aligned with Indus Appstore s broader vision in a fast-paced, evolving environment. Build and nurture strategic relationships with developers, government bodies, aggregators, and ecosystem players. Represent Indus in forums, industry events, and regulatory discussions to foster credibility and community development. Act as a charter owner and thought leader - linking insights across app verticals, developer needs, regulatory shifts, and user behavior. Deliver against acquisition KPIs : developer penetration, onboarding velocity, version management, monetization potential, and developer satisfaction. Actively monitor and drive commercial performance - including monetization outcomes through advertising, software services, and transactions. Drive operational rigor and cross-functional execution excellence by working closely with Strategy, Product, Data Science, Engineering, Marketing, Legal, BizFin, and Compliance. Collaborate with product teams to improve app onboarding journeys, reduce developer friction , and continuously improve the developer experience. Lead GTM and new product launches , including portfolio marketing strategy by defining messaging, value proposition development, pricing, positioning, internal communication, and competitive research. Manage regulatory and/or compliance interaction with regulatory entities & internal teams Create a culture of excellence and high ownership , establishing acquisition playbooks, automation, knowledge-sharing mechanisms, and process excellence. Mentor and build a high-performing team , empowering individuals with decision-making authority and coaching them for long-term growth. Willingness to travel as needed to build strong on-ground relationships and drive high-quality engagement with the developer ecosystem. Ideal Candidate Profile 10+ years of experience in developer relations, ecosystem partnerships, category management, or account management in tech/consumer platforms. MBA from a Tier 1 institute Proven ability to build deep, trust-based relationships and scale developer or partner ecosystems in mobile, internet, gaming, fintech, or e-commerce domains. Strategic mindset with strong executional rigor : able to take an ambiguous problem, define a scalable solution, and drive outcomes with cross-functional alignment. Strong stakeholder management and influencing skills : experienced in engaging CXOs, internal leadership, and external ecosystem players. Demonstrated ability to lead large charters independently with an entrepreneurial drive to open up new opportunities of growth and strong execution rigour to follow it up. Someone who loves to go through the idea- pilot - measure - scale loop. Possesses a good mix of intuition & analytical decision making . Ability to balance long-term vision with short- and medium-term goals. Experience in working with or leading high-performance cross functional teams , setting up processes, mentoring talent, and creating cultural alignment.

PURPOSE OF POSITION Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately QUALIFICATIONS Must be at least 18 years old Bachelors degree or significant equivalent experience as an Account Manager in the contact center industry 2 to 4 years of experience as an account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Overnight travel approximately four times per year Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit checks Candidates with relevant experience can share to my mail ID kalaivaani.kalaivaani@teleperformancedibs.com

The Customer Order Management Representative Level IV acts as an extension of management, ensuring a seamless and proactive customer experience. This role is responsible for managing complex customer accounts, improving order-to-cash processes, and mentoring team members. The representative also supports strategic initiatives, customer visits, and training, while maintaining compliance with export and quality standards. Key Responsibilities Manage assigned customer accounts throughout the full order life cycle, including setup, order entry/modification, escalations, and logistics coordination. Serve as the primary point of contact for customers, distribution centers, manufacturing plants, and internal departments. Resolve complex customer inquiries through in-depth research and cross-functional collaboration. Ensure compliance with export policies and prepare all required shipping documentation. Submit and track quality claims (Material/Process Non-Conformance) via the Quality Management System. Support and host customer visits at local facilities. Develop, prepare, and distribute both standard and customized reports for internal and external stakeholders. Coach and mentor team members on order management policies, systems, and best practices. Lead departmental initiatives aimed at enhancing customer support and operational efficiency. Maintain accurate records of all customer interactions and transactions in the system. Experience Minimum 3 years of experience in customer order management, account management, or supply chain operations. Proven experience in handling complex customer accounts and mentoring team members. Strong background in customer service, logistics coordination, or export documentation is a plus. 5 PM to 2 AM IST Shift Qualifications Degree in a related field preferred. This position may require licensing for compliance with export controls or sanctions regulations. Core Competencies Communicates Effectively - Delivers clear, audience-specific communication. Customer Focus - Builds strong relationships and delivers tailored solutions. Drives Results - Consistently meets goals, even under pressure. Collaborates - Works effectively across teams and departments. Self-Development - Pursues continuous learning and growth. Values Differences - Embraces diverse perspectives and cultures. Functional Competencies Customer Support - Understands the full order life cycle and its impact on customer satisfaction. Order Processing - Manages order entry, modifications, and exception handling. Order Life Cycle Systems Knowledge - Navigates and utilizes order management systems efficiently. Time Management - Prioritizes tasks to meet deadlines and business objectives. Attention to Detail - Ensures accuracy in data entry and documentation. Computer Literacy - Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ERP/CRM systems.

Supporting solution owner/lead in responding to Request for Proposals (RFP) for Application Management Services - Managed Services. As Solution Architect -Analyse Customer needs in RFP / Proactive requirements to size opportunity using estimation models of MS CoE Preparation of Resource Loading Plan / SIT for financials of a Deal Coordinate with Deal Analysts for financial responses. Participate in periodic Cadence calls for the Deal in coordination with Bid Manager Collaborate with FS practice teams to develop solution responses. Support Solution lead in presenting solutions in Solution Review calls. Support Deal Analysts and team in Deal review calls. Support GTM strategy by working on MS CoE led Initiatives (offer refresh, delivery enablement etc.,) Prepare management reports for FS SBU Senior Leadership from MS CoE team. Create dashboards and undertake new initiatives as requested by MS CoE Leadership. Assist in client visits to showcase AMS MS CoE capabilities and case studies. Learn and demo AMS Tools used in FS and Group level for Automation, Gen AI, and Capgemini Framework tools Primary Skills Supporting solution owner/lead in responding to Request for Proposals (RFP) for Application Management Services - Managed Services. As Solution Architect -Analyse Customer needs in RFP / Proactive requirements to size opportunity using estimation models of MS CoE Preparation of Resource Loading Plan / SIT for financials of a Deal Coordinate with Deal Analysts for financial responses. Participate in periodic Cadence calls for the Deal in coordination with Bid Manager

About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Selling online property advertisements / branding solutions to clients by assessing their business Requirements. Designing email campaigns to spread awareness of new products / Projects launched in the assigned region. Managing portfolio of existing accounts with multiple business unit. Achieving sales targets through focus on existing clients in the assigned territory. Making proposals and presentations to clients with a precise display of their visibility when placed in the online space. Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Other Details: This is a Field Sales role Candidate should be comfortable travelling

Strategic Leadership Lead pitch strategies for new business, crafting compelling narratives that differentiate brands in crowded markets. Own end-to-end brand planning projects, ensuring insights translate into actionable creative briefs and measurable results. Identify white-space opportunities for clients by decoding category conventions, consumer tensions, and cultural shifts. Team & Client Impact Mentor junior planners, fostering a culture of curiosity, rigor, and storytelling excellence. Collaborate with cross-functional teams (creative, account management, media) to elevate strategic output. Act as a trusted thought partner for internal teams and the clients, challenging assumptions and pushing for work that addresses brand objectives. Operational Excellence Develop frameworks/tools to streamline insight mining and strategy development. Ensure accountability for insight quality and strategic impact across projects. Participate in and initiate training sessions to upskill teams on trend analysis, behavioral psychology, and persuasive storytelling. Who You Are A seasoned strategist with a track record of shaping winning brand platforms and pitches. A leader who elevates othersyou spot talent, nurture it, and know when to step back or step in. Data-fluent but human-centricyou balance analytics with an intuitive grasp of cultural nuance. A master simplifier who distills complexity into clear, inspiring direction. Commercially savvyyou connect insights to business outcomes (awareness, conversion, loyalty). You will be part of shaping iconic, conversation-driving brands in a collaborative, no-silos environment. You will lead high-impact projects for clients who value bold thinking. You will mentor and learn from a team of passionate, whip-smart planners. You will have the freedom to experiment with new tools/methodologies (from behavioral economics to AI-powered insights).

About Info Edge: InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Business: 99Acres 99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players. Job Description: Selling online property advertisements / branding solutions to clients by assessing their business Requirements. Designing email campaigns to spread awareness of new products / Projects launched in the assigned region. Managing portfolio of existing accounts with multiple business unit. Achieving sales targets through focus on existing clients in the assigned territory. Making proposals and presentations to clients with a precise display of their visibility when placed in the online space. Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals. Building and managing strong relationships with clients and helping product with continuous feedback. Other Details: This is a Field Sales role Candidate should be comfortable travelling

Key Responsibilities: Build partnerships with companies to increase job postings on the GfG Job Portal. Drive placement opportunities for learners from GfG courses online, classroom, and institutional (B2B) formats. Design outreach strategies to onboard HRs and recruiters onto the platform. Collaborate with internal product, marketing, and content teams to improve job discovery and matching. Own the operations, reporting, and performance of the job portal team. Identify gaps and implement scalable processes to enhance hiring outcomes. Represent GfG in recruitment events, college drives, and hiring initiatives. Requirements: 3+ years of experience in B2B partnerships, business development, placement coordination, or recruitment ops. Strong communication, relationship-building, and stakeholder management skills. Ability to work cross-functionally and drive measurable results. Experience in scaling teams or processes is a plus. Passion for the education and hiring ecosystem is a strong advantage.

Job mode: Onsite (WFO) Job location: Gandhinagar, Gujarat (Only candidates from Ahmedabad and Gandhinagar) Shift Timing: U.S Shift timings CST/EST(Night shift) Experience: 2+ Years Benefits: Food allowance, Night shift allowance (as per the process), Cab facility/ Petrol allowance, Health insurance, and many more... Role DescriptionThis is a full-time remote role for an Implementation Manager. The Implementation Manager will oversee and manage the deployment of BPO solutions, ensuring successful project completion and client satisfaction. Responsibilities include planning and coordinating project timelines, liaising with clients to understand their requirements, leading implementation teams, troubleshooting issues, and providing regular updates to stakeholders. Qualifications Project Management and Coordination skills Experience in liaising with clients and understanding their requirements Ability to lead implementation teams and provide troubleshooting support Strong communication and interpersonal skills Ability to work independently and remotely Experience in BPO solutions implementation is a plus Bachelor's degree in Business, IT, or related field Minimum Qualifications: Native or Bilingual Business level English1+ years Project Management experience1+ years customer facing experience Sales, Sales Engineering, Account Management or CSM Preferred1+ years training experience – facilitating, creating and organizing. Responsibilities include:1. Manage Onboarding/Free Trial implementations - Ensuring all steps are completed, and customers are seeing value as quickly as possible.2. Work with customers to help create content, adapt their training plans, help deploy the solution, and ensure that we deliver proven results.3. Hold training for clients using , customized for their needs and implementation types.4. Track, report on, and solve issues with onboarding and trial customers, owning their success.5. Follow processes and tracking internally to report on progress and share learnings6. Manage internal calendars for implementation, scheduling with clients and keeping internal teams tracking towards completion.

Qualitykiosk Technologies is looking for Enterprise Account Director for BFSI India markets. Location: Navi Mumbai. Work Mode: Hybrid. Apply now: deepa.radhakrishnani@qualitykiosk.com Job Description: Position : Account Director, Strategic Account Management Role : AVP/VP Reporting to : Head KAM Team Size : 2 -3 Account Managers About the role: We are looking for Digital Sales Leaders to manage the most innovative bank and the most valuable bank(s) in the India region. Both these relationships are large with existing revenues of USD 5 Million and expectation is to grow them to USD 10 Million over the next 2 years. We are looking for a live wire with the hunger to make this happen. The core offerings at these banks are DevOps, RPA, Data Science lab and Customer Experience Management. Ideal candidate should be interested in making the organization more productive, efficient, and most importantly customer-centric. The Digital Sales Leaders main goal is to provide exceptional client experience, increase customer satisfaction & to drive and supervise their account personnel to set long- and short-term goals and quotas, encourage new business, and oversee revenue, GP & OM. Possess excellent planning and leadership abilities to coordinate and advise their own account managers, delivery team and all account stakeholders. The goal is to ensure the companys retention of clientele and facilitate further growth. Lead point of contact for portfolio clients and will serve as the ultimate company representative. The candidate will run the best of Account Management practices, guide / coach and mentor the account managers and also work with banks senior stake holders as a consultant to solve business challenges, deriving more value out of the relationship and marching towards generating more accolades for QualityKiosk, revenue growth & new solution creation. Key Responsibilities: Prepare long-term and short-term goals and account objectives to run with the Account Management practice for Strategic Accounts. Build trust and long-term relationships with clients, being viewed as consultant / partner to discuss the vision / plans well ahead of time. To ensure strong knowledge of clientele by mapping, interacting at various levels and various departments with superior customer service skills. To run with various strategic initiatives in parallel, be organized and able to create multiple timelines, budgets, and schedules, own it and drive it along with Delivery Program and Project managers. Able to analyze problems and strategize for better solutions with various squads within the account team of QualityKiosk. Present trend to client and internal management stakeholders for sales, revenue, pipeline and other important initiatives. Present reports on account progress, quotas, and goals to senior leadership and stakeholders. Estimate and establish cost parameters, budgets, campaigns, and potential ROI with investments justification to the account. Motivate squad members to drive and exceed expected goals & Supervise account management and strategies. Keep apprised of latest concepts to be discussed and generate business value to client, co-creating of solutions with client by identifying unsaid needs. Creating 3-5 years contract with rate negotiations, moving the annual contracts to long term contracts. Mentor team, guide and coach the account managers to follow the set account management practices for Strategic accounts, ensuring their KPIs are met and regular performance is evaluated on monthly / quarterly / semi-annually and annual basis Customer satisfaction index (CSI) to be maintained as always green, intervention and driving any course corrections to ensure the CSI index is green Skillsets: Master degree in business, business administration, or related field along with B.E / B. Tech Five (5) years or more of relevant experience as an Account Director/Lead/Head, or related title in the Industry with overall experience of 10-14 Year in the Account Management role. Strong knowledge of clientele and superior customer service skills and ability to guide, lead and influence leadership team and key stakeholders Outstanding organizational and leadership skills. A great aptitude in building and maintaining customer relationships. Collaborates effectively with others to achieve goals and to drive results & Demonstrates accountability and commitment by making sound decisions

Responsibilities: Client Relationship Management: Serve as the primary point of contact for all matters specific to assigned client accounts. Build and maintain strong, trusted advisor relationships with key client stakeholders and executive sponsors. Proactively communicate with clients to understand their business needs, challenges, and goals. Address client inquiries, concerns, and issues promptly and effectively, ensuring timely resolution. Conduct regular check-ins, performance reviews, and business reviews with clients. Business Growth & Retention: Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling additional products/services. Develop and implement strategic account plans that align company solutions with client objectives. Negotiate contracts and agreements to maximize profit and ensure mutual satisfaction. Monitor account performance, track key metrics (e.g., quarterly sales results, annual forecasts), and provide reports on account status. Collaborate with the sales team to identify and grow opportunities within the territory. Internal Collaboration & Coordination: Liaise with cross-functional internal teams (e.g., Sales, Marketing, Product Development, Customer Service, Operations) to ensure client needs are understood and satisfied. Ensure the timely and successful delivery of our solutions according to client needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Problem Solving & Solutions Development: Act as a client advocate, translating client feedback and insights into actionable strategies for internal teams. Identify and develop client-centric solutions that address unique challenges and provide value. Assist with challenging client requests or issue escalations as needed. Reporting & Administration: Maintain accurate and up-to-date client records in CRM software (e.g., Salesforce, HubSpot). Prepare and deliver reports on account status, performance, and forecasts. Stay informed about industry trends, market developments, and competitor activities to better serve clients. A strong track record of bringing in new business and nurturing long-term client relationships Over 10 years of experience onboarding clients across industries Over 6 years of team handling experience, managing cross-functional teams across Hyderabad, Visakhapatnam, and remote setups Excellent communication, conflict resolution, and client-facing skills A mindset that thrives in dynamic, fast-paced environments

-Financial Reporting & Analysis -Budgeting & Forecasting -Taxation & Compliance -Audit & Internal Controls -Liaison & Coordination -Real Estate-Specific Functions Required Candidate profile CA-Inter with 5+ years of post-qualification experience Mandatory experience in real estate, construction, or infrastructure sector Knowledge of IND AS, GST, RERA, and project-based accounting