Key Account Manager

Company Description

VDEAL System Limited is a leading solution provider in Electrical Panels, Industrial Automation, Process Instrumentation, and Industrial IoT. With over 20 years of experience, the company specializes in engineering and integrating systems to deliver tailored solutions that meet customer needs. Recognized as a Premium System Integrator in the eastern region of India, VDEAL System Limited focuses on offering professional, future-oriented services. As an ISO 9001:2015 certified company, we strive for excellence by integrating technology with a customer-centric approach, supported by a team of experienced technocrats and engineering experts. Located in Bhubaneswar, the company has been committed to making advanced technology accessible and effective for its clients since its inception in 2005.

Role Description

This is a full-time, on-site position in Bhubaneswar for the role of Key Account Manager. The Key Account Manager will oversee and manage relationships with key clients, develop tailored business plans, and ensure exceptional customer service. The role includes analyzing client needs, providing effective solutions, and identifying opportunities to enhance client satisfaction and drive growth. The ideal candidate will also work closely with internal teams to ensure solutions are aligned with customer expectations and organizational goals.

Qualifications

• Strong Account Management and Key Accounts handling skills to build and maintain long-lasting client relationships
• Well-developed Analytical Skills for identifying customer needs and suggesting effective business solutions
• Proficiency in Business Planning to create strategic plans tailored to client objectives
• Exceptional Customer Service skills to ensure client requirements are met and relationships are nurtured
• Excellent communication and interpersonal abilities for collaborating with clients and internal teams
• Proven experience in managing large or strategic accounts is highly desirable
• Bachelor's degree in business, management, or a related field is preferred