The individual will be responsible for helping us grow the brand through conceptualizing and designing social media post design and content, website & eCommerce banners, Content Writing. We are looking for individual who are passionate about skin care/hair care/personal care. ResponsibilitiesGraphic Designing on Photoshop/Canva/ Corel DrawVideo Creation is an added AdvantageWebsite Banners and Ecommerce BannersProduct / Lifestyle Photography from planning to execution Design wide array of media content across various platforms.Generate & design relevant content for Blog.Effectively communicate with an online community to gain and maintain followers as well as deepen relationships.Website Design ElementsEmail Campaign Graphics QualificationA good eye for design and all things creative!Is good with Photoshop, Canva, Corel, Copywriting.Experience with Instagram, Facebook, Linkedin and a knowledge of how to utilize them to generate brand awareness, brand interest, brand loyalty and web traffic.Good written and verbal communication skills.A can-do attitude with willingness to work hard and take ownership of deliverables.A genuine desire to be part of a startup.
At WishCare, we’re hiring a Customer Care specialist to help us provide the best possible experience to every customer who interacts with us. The customer care specialist will bridge the gap between what our customers need and what we’re delivering — helping us to not only meet but also exceed their expectations. Objectives of this role Drive a seamless customer experience that creates positive sentiment for our brand Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers Responsibilities Manage customer conversations across all our support channels (in-store, online, emails and via phone) Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support Proactively take steps to enhance the customer experience Share relevant customer feedback to help us improve our offerings Evaluate our customer support processes, devise improvements, measure results, and iterate Report on key customer service metrics and identify noteworthy trends Required skills and qualifications Strong written and verbal communication skills Friendly and respectful communication skills Exceptional problem-solving ability, backed by good judgment Basic Calculative mathematical ability Ability to respond to customer questions using social media Show more Show less
Job Description: We are seeking a dynamic Digital Marketing Manager to lead our digital marketing initiatives and develop integrated marketing plans focused on business growth through paid and organic channels such as SEM/SEO, Facebook, Display, and Remarketing. Key Responsibilities: Develop, implement, and manage marketing campaigns that promote the company's products and services. Enhance brand awareness in the digital space and drive website traffic and performance marketing. Analyze digital data to draw key recommendations for website optimization. Measure and report the performance of all digital marketing campaigns (Google Display, Facebook, and affiliates) against goals (ROI and KPIs). Manage customer data handling to optimize marketing strategies. Integrate marketing technology (Mark-Tech) solutions, including pixel integration, to improve campaign effectiveness. Develop and implement retention marketing strategies to enhance customer loyalty and lifetime value. Key Skills: Graduate with excellent communication skills (both spoken and written) in English. Strong understanding of content creation and its role in digital marketing. Good grasp of algorithms and their application in digital marketing. Experience in customer data handling for targeted marketing efforts. Exposure to marketing technology (Mark-Tech) tools, particularly pixel integration. Experience in retention marketing to drive customer engagement and retention. Show more Show less
Job Summary: We are seeking a detail-oriented and proactive HR Administrator to manage key administrative responsibilities including company asset maintenance, office tools and supplies, recruitment coordination, and stationery inventory. The ideal candidate will ensure smooth office operations and support the HR team in achieving organizational goals. Key Responsibilities:Asset Management · Maintain records of office assets including laptops, mobile devices, and other equipment. · Coordinate asset allocation, tracking, and recovery during employee onboarding and offboarding. · Ensure regular maintenance and timely repairs of company assets. Office Tools & Infrastructure · Oversee procurement, setup, and maintenance of office hardware and software tools. · Liaise with vendors for servicing and troubleshooting office equipment (printers, projectors, etc.). · Monitor office utilities and ensure functional workspaces. Recruitment Support · Coordinate the end-to-end recruitment process including scheduling interviews, candidate communication, and documentation. · Assist in sourcing candidates via job portals, referrals, and other platforms. · Maintain and update the recruitment tracker and candidate database. Stationery & Office Supplies · Manage inventory of stationery and other office consumables. · Place orders for new supplies as needed, ensuring cost-effective purchasing. · Keep a detailed log of usage and supplier records.
Job description Role Description This is a full-time on-site role for an Operations Executive who will be responsible for overseeing the day-to-day operations of the company. The Operations Executive will work closely with the management team to develop and implement operational strategies to improve efficiency, quality, and customer satisfaction. Qualifications Strong interpersonal and communication skills Experience in operations management or related field Ability to analyze and interpret data to make informed decisions Experience in supply chain management, logistics, or procurement preferred Excellent organizational skills with attention to detail Ability to work independently and as part of a team Bachelor's degree in business administration, operations management, or related field Familiarity with the beauty or personal care industry is a plus Skills Strong interpersonal and communication skills Good with MS excel and Word Good Email Writing Skills
Key Responsbilities Asset Management: Maintain records of office assets, including laptops, mobile devices, and other equipment. Coordinate asset allocation, tracking, and recovery during employee onboarding and offboarding. Ensure regular maintenance and timely repairs of company assets. Office Tools & Infrastructure Oversee procurement, setup, and maintenance of office hardware and software tools. Liaise with vendors for servicing and troubleshooting office equipment (printers, projectors, etc.). Monitor office utilities and ensure functional workspaces. Recruitment Support Coordinate the end-to-end recruitment process, including scheduling interviews, candidate communication, and documentation. Assist in sourcing candidates via job portals, referrals, and other platforms. Maintain and update the recruitment tracker and candidate database. Stationery & Office Supplies Manage inventory of stationery and other office consumables. Place orders for new supplies as needed, ensuring cost-effective purchasing. Keep a detailed log of usage and supplier records. About Company: WishCare is a D2C efficacy-based personal care brand based out of Kolkata. We are one of the fastest-growing personal care brands in India.
Job Description: We are seeking a dynamic Digital Marketing Manager to lead our digital marketing initiatives and develop integrated marketing plans focused on business growth through paid and organic channels such as SEM/SEO, Facebook, Display, and Remarketing. Key Responsibilities: Develop, implement, and manage marketing campaigns that promote the company's products and services. Enhance brand awareness in the digital space and drive website traffic and performance marketing. Analyze digital data to draw key recommendations for website optimization. Measure and report the performance of all digital marketing campaigns (Google Display, Facebook, and affiliates) against goals (ROI and KPIs). Manage customer data handling to optimize marketing strategies. Integrate marketing technology (Mark-Tech) solutions, including pixel integration, to improve campaign effectiveness. Develop and implement retention marketing strategies to enhance customer loyalty and lifetime value. Key Skills: Graduate with excellent communication skills (both spoken and written) in English. Strong understanding of content creation and its role in digital marketing. Good grasp of algorithms and their application in digital marketing. Experience in customer data handling for targeted marketing efforts. Exposure to marketing technology (Mark-Tech) tools, particularly pixel integration. Experience in retention marketing to drive customer engagement and retention.
About the job: Key responsbilities: A. Asset Management: 1. Maintain records of office assets, including laptops, mobile devices, and other equipment. 2. Coordinate asset allocation, tracking, and recovery during employee onboarding and offboarding. 3. Ensure regular maintenance and timely repairs of company assets. B. Office Tools & Infrastructure 1. Oversee procurement, setup, and maintenance of office hardware and software tools. 2. Liaise with vendors for servicing and troubleshooting office equipment (printers, projectors, etc.). 3. Monitor office utilities and ensure functional workspaces. C. Recruitment Support 1. Coordinate the end-to-end recruitment process, including scheduling interviews, candidate communication, and documentation. 2. Assist in sourcing candidates via job portals, referrals, and other platforms. 3. Maintain and update the recruitment tracker and candidate database. D. Stationery & Office Supplies 1. Manage inventory of stationery and other office consumables. 2. Place orders for new supplies as needed, ensuring cost-effective purchasing. 3. Keep a detailed log of usage and supplier records. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 0 year(s) Deadline: 2025-08-13 23:59:59 Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: We are seeking a detail-oriented and proactive HR Administrator to manage key administrative responsibilities, including company asset maintenance, office tools and supplies, recruitment coordination, and stationery inventory. The ideal candidate will ensure smooth office operations and support the HR team in achieving organizational goals. About Company: WishCare is a D2C efficacy-based personal care brand based out of Kolkata. We are one of the fastest-growing personal care brands in India.
Selected Intern's Day-to-day Responsibilities Include Digital literacy / Smartphone usage project execution for Senior Citizens Presentations / concept note preparations . Office work using PowerPoint / Excel Internet surfing to get knowledge about various welfare schemes and initiatives for senior Citizens About Company: We are social enterprise engaged in Social service activities focusing on multiple service for Retiring & Retired Professionals community
Key Responsibilities: Strategic Leadership: Develop and implement strategies to build and scale an efficient and high-performing customer support team. Design and enhance processes, workflows, and tools to improve team productivity and service quality. Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: Oversee the smooth execution of all customer support processes and ensure timely resolution of customer queries and issues. Take ownership of the transition of services, ensuring minimal disruption and maximum efficiency during process or service updates. Collaborate with cross-functional teams to ensure consistent communication and alignment on customer support goals. Team Building & Management: Recruit, onboard, and mentor team members to build a strong, customer-focused workforce. Define team KPIs and individual performance metrics to drive accountability and success. Foster a positive and collaborative team culture while providing ongoing training and development opportunities. Customer Advocacy: Act as a key point of escalation for complex customer issues and complaints, ensuring satisfactory resolution. Use customer feedback and data to inform and advocate for product or service improvements. Build lasting relationships with customers by delivering exceptional support and care.
Key Responsibilities: Strategic Leadership: Develop and implement strategies to build and scale an efficient and high-performing customer support team. Design and enhance processes, workflows, and tools to improve team productivity and service quality. Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: Oversee the smooth execution of all customer support processes and ensure timely resolution of customer queries and issues. Take ownership of the transition of services, ensuring minimal disruption and maximum efficiency during process or service updates. Collaborate with cross-functional teams to ensure consistent communication and alignment on customer support goals. Team Building & Management: Recruit, onboard, and mentor team members to build a strong, customer-focused workforce. Define team KPIs and individual performance metrics to drive accountability and success. Foster a positive and collaborative team culture while providing ongoing training and development opportunities. Customer Advocacy: Act as a key point of escalation for complex customer issues and complaints, ensuring satisfactory resolution. Use customer feedback and data to inform and advocate for product or service improvements. Build lasting relationships with customers by delivering exceptional support and care.
About the Role: We’re looking for a dynamic and detail-oriented Brand Executive to join our marketing team. This role is ideal for someone with a passion for brand building through on-ground activations, events, and digital content , with hands-on experience managing social media accounts and coordinating content shoots . Key Responsibilities: Brand Execution & Event Management: Support end-to-end execution of brand campaigns, launches, and events. Coordinate with vendors, agencies, and internal teams to ensure seamless event delivery. Handle event logistics, branding materials, and post-event reports. Track execution timelines and ensure adherence to brand guidelines. Social Media Management: Manage daily operations of social media accounts (Instagram, Facebook, LinkedIn, etc.). Plan and post engaging, brand-aligned content regularly. Monitor engagement, respond to comments/messages, and maintain a consistent brand tone. Collaborate with the design/content team for creatives and copy. Content Shoot Coordination: Plan, schedule, and coordinate photo and video shoots for campaigns, product launches, and digital content. Work closely with photographers, stylists, and influencers to ensure shoot goals are met. Scout for locations, props, and talents as required. General: Assist in market research and competitor analysis. Provide regular updates and insights to the marketing/brand team. Support miscellaneous branding initiatives as needed. Requirements: 1–3 years of experience in brand execution, events, or social media marketing. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Creative thinking with a good eye for aesthetics and brand voice. Prior experience with social media tools, content calendars, and campaign tracking is a plus. Experience in content production and shoot coordination is highly preferred.
Key Responsibilities: Strategic Leadership: Develop and implement strategies to build and scale an efficient and high-performing customer support team. Design and enhance processes, workflows, and tools to improve team productivity and service quality. Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: Oversee the smooth execution of all customer support processes and ensure timely resolution of customer queries and issues. Take ownership of the transition of services, ensuring minimal disruption and maximum efficiency during process or service updates. Collaborate with cross-functional teams to ensure consistent communication and alignment on customer support goals. Team Building & Management: Recruit, onboard, and mentor team members to build a strong, customer-focused workforce. Define team KPIs and individual performance metrics to drive accountability and success. Foster a positive and collaborative team culture while providing ongoing training and development opportunities. Customer Advocacy: Act as a key point of escalation for complex customer issues and complaints, ensuring satisfactory resolution. Use customer feedback and data to inform and advocate for product or service improvements. Build lasting relationships with customers by delivering exceptional support and care.
Key Responsibilities Brand Strategy Development: Understand business requirements for projects Develop and implement comprehensive brand strategies to enhance market position and appeal to target audiences. Ensure brand consistency across all marketing channels and customer touchpoints. Conduct market research and competitive analysis to identify trends and customer needs, shaping brand strategy accordingly. Create and manage moodboards to visually represent brand identity, campaign concepts, and creative direction. Content Strategy & Creation Lead the development of content strategies across digital and offline platforms, aligning with overall brand objectives. Create, curate, and manage high-quality content, including blog posts, case studies, social media posts, videos, etc. Collaborate with internal teams and external partners to produce compelling and relevant content. Campaign Management Planned and executed integrated marketing campaigns to drive brand awareness, lead generation, and customer engagement. Monitor and analyze campaign performance, providing insights and recommendations for optimization. Social Media Strategy Develop and execute social media strategies to increase brand visibility and community engagement. Manage social media accounts, including content planning, publishing, and community interaction. Track and report on social media performance metrics to gauge effectiveness. Brand Messaging & Positioning Develop and refine the brand voice, ensuring consistent messaging across all communication channels. Create messaging frameworks that communicate the company's value proposition and unique differentiators. Executive Reporting to Management: Analytics & Reporting Monitor and evaluate the success of branding and content initiatives through key performance indicators (KPIs). Provide regular performance reports to senior management, adjusting strategies to meet business goals. Required Skill Sets Bachelor's degree in Marketing, Communications, Journalism, or a related field; Master's degree is a plus. At least 1 - 4 years of experience in brand strategy, content creation, and digital marketing. Should be able to lead a team . Must be strong with client communication. Strong understanding of digital marketing, content strategy, social media management, basics of SEO and SEM, and marketing strategies. Exceptional written and verbal communication skills with a keen eye for detail. Strategic and creative thinking with a data-driven approach to decision-making. Job Location: Kolkata