Posted:2 weeks ago|
Platform:
On-site
Full Time
At WishCare, we’re hiring a Customer Care specialist to help us provide the best possible experience to every customer who interacts with us. The customer care specialist will bridge the gap between what our customers need and what we’re delivering — helping us to not only meet but also exceed their expectations. Objectives of this role Drive a seamless customer experience that creates positive sentiment for our brand Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers Responsibilities Manage customer conversations across all our support channels (in-store, online, emails and via phone) Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support Proactively take steps to enhance the customer experience Share relevant customer feedback to help us improve our offerings Evaluate our customer support processes, devise improvements, measure results, and iterate Report on key customer service metrics and identify noteworthy trends Required skills and qualifications Strong written and verbal communication skills Friendly and respectful communication skills Exceptional problem-solving ability, backed by good judgment Basic Calculative mathematical ability Ability to respond to customer questions using social media Show more Show less
WishCare
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Gurugram
Experience: Not specified
2.64 - 3.0 Lacs P.A.
Mumbai Suburban
3.0 - 3.5 Lacs P.A.
Navi Mumbai
Experience: Not specified
1.5 - 3.0 Lacs P.A.
Chennai
Experience: Not specified
0.5 - 1.25 Lacs P.A.
Bharuch, Anand, Vadodara
Experience: Not specified
1.5 - 2.25 Lacs P.A.
Mumbai, Thane, Navi Mumbai
Experience: Not specified
2.25 - 2.25 Lacs P.A.
Chennai
Experience: Not specified
0.5 - 1.5 Lacs P.A.
Experience: Not specified
1.8 - 3.0 Lacs P.A.
India
Experience: Not specified
1.8 - 3.0 Lacs P.A.
Experience: Not specified
1.8 - 1.8 Lacs P.A.
