About Indic Inspirations Indic Inspirations (www.indicinspirations.com) - The Indic Objects Mission | A Culture Startup, based in Pune, narrates stories of India’s Traditions, Culture, Heritage & Achievements via Indic Objects rendered through India’s Arts & Crafts and Artisanal Engineering. The Research & Design led company has created 40+ Collections (500+ products) of objects that include VYOM | ISRO Collection, Yantras & Mantras, Holistic Living/Yoga, Shunya, Time & Space, 5 Elements Ayurveda, India’s Cities & Cityscapes, India @75, Indian Dance and many more. The company works with 65+ crafts and 400+ artisans to create unique products with creative designs, high quality, eco-friendly packaging, and innovative distribution. Company Highlights ● The company is funded by accomplished global professionals - promoters + angel investors from the USA, Singapore, & India. ● Winner of the MahaStartup Week award among 1200 startups around the country – instituted by the Maharashtra Innovation Society and awarded at the hands of Dy. CM Devendra Fadnavis, Dr. Raghunath Mashelkar & the Governor of Maharashtra. ● Design Tools & Workshop to prototype and trial products using 3D Printing, Epoxy Resin, and other materials. ● ISRO’s First Registered Merchandiser to narrate stories of ISRO’s Missions through Scale Models, T-Shirts, Mugs, Space Board Games, Jigsaw Puzzles https://youtu.be/kTb5b5TgzfI. ● Other Institutions of Eminence we are working with — HAL, DRDO, Indian Railways, Tata Group, etc. Job Summary: We are seeking a highly motivated, experienced, and operationally talented Airport Store Manager to lead our retail operations within a bustling airport terminal. This critical role is responsible for overseeing all aspects of the store's performance, with a strong emphasis on driving sales, ensuring strict operational compliance, and cultivating a high-performing team capable of delivering outstanding service to a diverse, time-sensitive customer base. The ideal candidate will thrive in a fast-paced, high-security environment and possess exceptional leadership and problem-solving skills. Key Responsibilities: · Manage P&L of multiple Retail Stores - at Pune, PNQ Airport, BLR Airport · Manage Retail Frontend Teams at the Retail Stores to provide excellent customer service, explain and sell products and achieve sales targets · Manage relationships with Airport Authorities & Retail Concessionaires to Manage the stores · Analyse daily and weekly sales data to Manage and achieve sales targets · Train Retail Teams on a regular basis - on products, product stories, ethics, discipline, getting customer reviews and Corporate leads · Manage the team with empathy, training and support and motivate them to achieve and surpass targets and build a service oriented brand · Analyse sales data, understanding passenger traffic patterns, and discerning customer demographics to identify prime opportunities for revenue maximization. · Collaborate closely with marketing and merchandising teams to implement effective promotions and ensure product placements resonate strongly with travellers. · Set, clearly communicate, and diligently track individual and team sales KPIs (Key Performance Indicators), providing regular feedback and making strategic adjustments to ensure targets are consistently met within the high-volume, transient customer flow characteristic of an airport. · Recruit, onboard, train, and continuously develop a top-tier sales force capable of delivering efficient and exceptional service in a fast-paced setting. · Foster a highly motivated and disciplined team environment, ensuring strict adherence to all airport and company policies while relentlessly pursuing sales goals. · Implement ongoing sales training programs, workshops, and coaching sessions that focus on quick transactions, effective suggestive selling, and efficiently handling the diverse needs of a global customer base. · Ensure strict adherence to all airport security regulations, customs procedures, and operational protocols. · Oversee daily store operations, encompassing opening and closing procedures, meticulous cash handling, precise inventory management, and maintaining the highest standards of visual merchandising. · Manage inventory levels, stock replenishment, and implementing robust loss prevention strategies within the often-tight logistical constraints of an airport. Ensure that all team members embody the brand values and deliver consistent, professional messaging to a global customer base Qualifications: · Bachelor's degree in Business, Retail Management, or a related field. · 3-5 years of progressive experience in a retail management role, with significant experience in a high-volume, fast-paced environment; airport retail experience is highly preferred. · Demonstrated success in leading, motivating, and developing sales teams to consistently achieve and surpass targets in a demanding operational setting is essential. · Thorough understanding of airport operations, security procedures, and compliance requirements is also critical. · Strong analytical skills, enabling the interpretation of sales and operational data to drive performance. · Excellent leadership, communication, and interpersonal skills, capable of inspiring diverse teams and interacting effectively with various stakeholders. · Proficiency with POS systems, inventory management software, and sales analytics tools is expected. · Exceptional adaptability and flexibility to work varied shifts, including early mornings, late nights, weekends, and holidays, as required by airport operating hours, are crucial for success in this role. Job Type: Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Work Location: In person Expected Start Date: 25/07/2025
About Indic Inspirations Indic Inspirations ( www.indicinspirations.com) - The Indic Objects Mission | A Culture Startup, based in Pune, narrates stories of India’s Traditions, Culture, Heritage & Achievements via Indic Objects rendered through India’s Arts & Crafts and Artisanal Engineering. The Research & Design led company has created 40+ Collections (500+ products) of objects that include VYOM | ISRO Collection, Yantras & Mantras, Holistic Living/Yoga, Shunya, Time & Space, 5 Elements Ayurveda, India’s Cities & Cityscapes, India @75, Indian Dance and many more. The company works with 65+ crafts and 400+ artisans to create unique products with creative designs, high quality, eco-friendly packaging, and innovative distribution. Job Summary: We are seeking a highly motivated, experienced, and operationally talented Retail Operations Manager to lead our retail operations within a bustling airport terminal. This critical role is responsible for overseeing all aspects of the store's performance, with a strong emphasis on driving sales, ensuring strict operational compliance, and cultivating a high-performing team capable of delivering outstanding service to a diverse, time-sensitive customer base. The ideal candidate will thrive in a fast-paced, high-security environment and possess exceptional leadership and problem-solving skills. Key Responsibilities: · Manage Retail Frontend Teams at multiple Retail Stores to provide excellent customer service, explain and sell products and achieve sales targets · Manage relationships with Airport Authorities & Retail Concessionaires to Manage the stores · Manage Operations and P&L of multiple Retail Stores - at Pune, PNQ Airport, BLR Airport · Analyze daily and weekly sales data to Manage and achieve sales targets · Train Retail Teams on a regular basis - on products, product stories, ethics, discipline, getting customer reviews and Corporate leads · Manage the team with empathy, training and support and motivate them to achieve and surpass targets and build a service oriented brand · Collaborate closely with marketing and merchandising teams to implement effective promotions and ensure product placements resonate strongly with travelers. · Ensure that all team members embody the brand values and deliver consistent, professional messaging to a global customer base Qualifications: · Bachelor's degree in Business, Retail Management, or a related field. · 3-5 years of progressive experience in a retail management role, with significant experience in a high-volume, fast-paced environment. · Airport retail experience is highly preferred. · Demonstrated success in leading, motivating, and developing sales teams to consistently achieve and surpass targets in a demanding operational setting is essential. · Strong analytical skills, enabling the interpretation of sales and operational data to drive performance. · Excellent leadership, communication, and interpersonal skills, capable of inspiring diverse teams and interacting effectively with various stakeholders. · Proficiency with POS systems, inventory management software, and sales analytics tools is expected. Compensations: A competitive salary ranging from INR 30,000 to INR 50,000 per month, along with significant performance-based incentives.
Indic Inspirations (www.indicinspirations.com) - The Indic Objects Mission | A Culture Startup, based in Pune, narrates stories of India’s Traditions, Culture, Heritage & Achievements via Indic Objects rendered through India’s Arts & Crafts and Artisanal Engineering. The Research & Design led company has created 40+ Collections (500+ products) of objects that include VYOM | ISRO Collection, Yantras & Mantras, Holistic Living/Yoga, Shunya, Time & Space, 5 Elements Ayurveda, India’s Cities & Cityscapes, India @75, Indian Dance and many more. The company works with 65+ crafts and 400+ artisans to create unique products with creative designs, highly quality, eco-friendly packaging and innovative distribution. COMPANY HIGHLIGHTS Winner of MahaStartup Week award among 1200 startups around the country – instituted by Maharashtra Innovation Society Design Tools & Workshop to prototype and trial products using 3D Printing, Epoxy Resin and other materials ISRO’s First Registered Merchandiser to narrate stories of ISRO’s Missions Other Institutions of Eminence we are working with — HAL, DRDO, Indian Railways, Tata Group, etc. Started in Jan 2020 and through the Covid period, launched our India & Rest of The World Online Store (www.indicinspirations.com) in July 2020 Launched India’s first “Phygital” Lounge Store & Experience Centre in Pune in Nov 2021 (http://blog.indicinspirations.com/indic-inspirations-lounge-store-experience-center/) HR Role: 1.Recruitment and Onboarding: · Assist in end-to-end recruitment processes, including sourcing, screening, scheduling interviews, and coordinating with hiring managers. · Manage the onboarding process for new hires, including document verification, induction sessions, and system setup coordination. 2. HR Operations: · Maintain accurate and up-to-date employee records in the system. · Manage attendance, leaves, and payroll inputs for timely processing. · Draft HR letters such as offer letters, experience certificates, and salary slips. 3. Policy Implementation: · Support the communication and enforcement of company policies and procedures. · Assist in periodic policy updates and ensure employee awareness and compliance. 4.Training and Development: · Coordinate training programs by identifying needs, scheduling sessions, and managing feedback. · Maintain records of training attendance and employee skill development progress. 5.Employee Engagement: · Plan and execute employee engagement activities to promote a positive work environment. · Act as a point of contact for employees to address concerns, provide guidance, and foster a supportive workplace culture. 6. Administration: · Assist in the administration of the office and the warehouse. · Co-ordinating with vendors like accountants, service providers etc. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Interested candidates can answer this test https://test.gclocked.com/?form=-NUft-pvMp7s64_IoShV Experience: HR: 1 year (Preferred) total work: 1 year (Preferred) Language: English, Hindi (Preferred)
Job Summary: The B2B candidate is responsible for handling communication and operations between the company and other businesses (clients, distributors, or wholesale buyers). This includes managing customer interactions, maintaining the online store, and ensuring smooth business transactions. Key Responsibilities: Customer Communication: Respond promptly and professionally to messages from business clients across platforms (email, chat, social media, etc.). Relationship Management: Build and maintain strong, long-term relationships with business clients. Order & Inquiry Handling: Process incoming B2B orders, resolve queries, and ensure timely delivery. Client Relationship Management: Build and maintain strong, long-term relationships with business clients. Job Type: Internship Contract length: 6 months Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In person
Customer Care Executive To keep our brand promise of exceptional products and service, we are looking for a Customer Care Executive who can grow into the role of setting up and managing our Customer Care Service - to manage customer requests and order enquiries - online and at our Phygital Stores. Roles & Responsibilities * Setup Customer Care by working with IT department to integrate all Customer Request channels (online, phone, WhatsApp, Social Media, etc.) * Manage daily Customer Care & Sales Enquiry requests by working with Logistics & Sales Teams * Achieve high ratings of Customer Service * Manage Customer Care and Store upkeep at our Mundhwa Store