Customer Care Executive

0 - 1 years

1 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Customer Care Executive
To keep our brand promise of exceptional products and service, we are looking for a Customer Care Executive who can grow into the role of setting up and managing our Customer Care Service - to manage customer requests and order enquiries - online and at our Phygital Stores.Roles & Responsibilities* Setup Customer Care by working with IT department to integrate all Customer Request channels (online, phone, WhatsApp, Social Media, etc.)* Manage daily Customer Care & Sales Enquiry requests by working with Logistics & Sales Teams* Achieve high ratings of Customer Service* Manage Customer Care and Store upkeep at our Mundhwa Store

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