Posted:1 day ago|
Platform:
On-site
Full Time
· Develop and maintain strong relationships with key clients, understanding their business needs.
· Identify opportunities to upsell and expand services within existing accounts.
· Act as the link of communication between key customers and internal teams.
· Resolve clients’ complaints in an effective way.
· Achieve and exceed sales targets by driving revenue from key accounts.
· Negotiate contracts, pricing and service agreements in alignment with company policies.
· Provide exceptional client service, ensuring a high level of satisfaction and retention.
· Conduct regular business reviews and maintain an open feedback loop with clients.
· Address and resolve client concerns effectively to maintain strong relationships.
· Stay updated on industry trends, competitors and market changes.
· Analyze client data to anticipate their evolving needs and recommend tailored solutions.
· Work closely with internal teams to enhance client experiences.
· Maintain accurate records of account activities, sales progress and forecasts using CRM tools.
· Provide regular reports and insights to senior management on key account performance.
· Monitor key account performance and prepare reports for management.
· Provide data-driven insights and recommendations for account growth.
· Ensure compliance with company policies and industry regulations.
· Conduct regular meetings to understand client needs and ensure satisfaction.
Job Type: Full-time
Pay: ₹50,000.00 - ₹75,000.00 per month
Benefits:
Work Location: In person
VMVCUBE Infosystem India Private Limited
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