Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse, Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences, Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology We deliver end-to-end solutions that result in revolutionary work, Job Title: Analytics Implementation Specialist Team: Marketing Sciences Unit Role Overview: We are seeking an experienced and detail-oriented Analytics Implementation Specialist to join our team In this role, you will develop and manage analytics plans within globally aligned guidelines, ensuring robust implementation and accurate reporting for our digital properties Your expertise will drive data accuracy, media tagging, and collaboration across teams to support impactful insights and decision-making Key Responsibilities: Develop Analytics Plans: Create analytics implementation strategies aligned with global standards and business objectives Tagging & Implementation: Collaborate with IT and publishing teams to ensure analytics tagging is implemented per requirements Data Accuracy: Maintain and monitor data accuracy in website reporting to ensure trustworthy insights Third-Party Tag Management: Implement and manage third-party media tags (e-g , Google Ads, Campaign Manager, Facebook) and partner with media teams to ensure accuracy and uptime Technical Collaboration: Work closely with cross-functional teams to ensure smooth deployment of analytics and tagging solutions Periodic Audits: Periodically audit implementation, always seeking opportunities to improve site speed and conversion rates Required Skills and Experience: Adobe Launch & Adobe Analytics: Strong hands-on experience in deploying and managing analytics solutions using Adobe Launch and Adobe Analytics Media Tagging Expertise: Experience working with media tags and platforms, such as Google Ads, Campaign Manager, and Facebook Attention to Detail: Proven track record of ensuring data accuracy and reliability in analytics and reporting Nice to Have: Server-Side Analytics: Familiarity with server-side analytics implementation is a plus Adobe Event Forwarding Projects: Experience with Adobes Event-Side Forwarding projects is a great advantage Experience on WebSDK is essential Data Science & Analytics Other Advertising & Marketing (Digital Marketing) Data Science & Analytics Full Time, Permanent Data Science & Analytics Other Education Any Graduate We believe the best work happens when we're together, fostering creativity, collaboration, and connection That's why weve adopted a hybrid approach, with teams in the office an average of four days a week If you require accommodations or flexibility, please discuss this with the hiring team during the interview process WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers, VML is a WPP Agency For more information, please visit our website, and follow VML on our social channels via Instagram,?LinkedIn, and?X, When you click "Submit Application", this will send any information you add below to VML Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy California residents should read our California Recruitment Privacy Notice This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it,

Roles & Responsibilities Translate brand marketing strategies into action. Plan the annual roadmap for the brand/campaigns in collaboration with the Brand Strategy team. Analyse and evaluate the competitive environment and provide timely and relevant inputs Serve as a business advisor not just to the client, but also to the management and the internal teams. Provide consistent, valuable and relevant guidance for strategic projects. Up-sell and cross-sell other services within the client business. Effective control and ownership of budgets and manpower allocation. Collaborate with cross-functional, internal teams to support the client’s business Ensuring deadlines and optimal credit period management are met. Drive and build a solid business development model with focus on both; current client relation and new business development. Skills & Competencies 12+ years of experience in Account Management with at least 7 years in a team leading role with the Advertising industry. Experience of mainline + digital (heavy). Prior experience of leading accounts across Beauty, Lifestyle is required. Ability to work effectively with a variety of internal disciplines and business groups, including Planning, Creative and Project teams. Detail-oriented, a strong communicator and an effective presenter with skills necessary to develop effective presentations. People Management, Leadership skills. Problem solver and ability to delegate and multi-task. Show more Show less

Roles & Responsibilities • Regular interaction with clients across accounts while ensuring responsibility to the daily tasks and deliverables. • Liaise with internal teams viz planning, creative on the deliverables and effectively work to ensure adherence to timelines on the ongoing projects. • Proactively create opportunities to upsell, cross-sell on the existing accounts while supporting with pitch for new business. • Prior experience of servicing on digital campaigns. • Keep up to date with campaigns and trends in the advertising world and suggest opportunities to upgrade and upskill. • Ensure that weekly reporting and finances for every account is well managed and processed on time. Skills & Competencies • Graduate / Postgraduate with 2-3 years of client servicing experience with the Advertising Industry. • Prior experience of working with Pharma client is required • Affinity and understanding research around products, industries, competition, and consumers. • Detail-oriented, a strong communicator and an effective presenter. • Solutions oriented, task focused and ability to effectively work with cross functional teams. • Well-spoken, quick thinker and proactive approach Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity Senior Business Analyst with extensive experience needed to join our team. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution . What You'll Be Doing Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer Identify and recommend options for potential solutions and assessing them for both technical and business suitability Create logical and innovative solutions to complex problems Present proposals to clients Manage a scrum / delivery team through to go live Analyse business systems in order to recommend efficiencies Provide estimates for future analysis work Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction Provide training to users of a new system as required Communicate and collaborate with the test team Plan and work flexibly to meet deadlines Keep up to date with technical and industry sector advances Maintain great client relationships at all levels of the organisation Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required Manage situations and relationships both internally and externally What We Want From You You will have extensive experience working as a Senior Business Analyst on large ecommerce projects Experience of working supplier side and managing client stakeholders and 3rd parties Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel! You will be happy working at client locations when needed Experience of Agile software delivery Business Process mapping and engineering eCommerce and retail / brand experience Production of high quality user stories and acceptance criteria Analysis and design of systems (package integration and bespoke development) Ability to work on your own initiative to an agreed action plan Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills Strong problem solving, time management and organisational skills Strong commercial awareness and business acumen Energetic, enthusiastic with strong attention to details Continuous improvements workstream (BAU) Small to medium new features and enhancements Working on Magento platform Changes to Front End and Back End across functional Non-functional enhancements e.g. performance, accessibility etc If You Know Some Of This, Even Better Scrum master qualification Certified Scrum Product Owner Experience working with multiple different ecommerce platforms What We Can Offer You Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. About The Role We are looking for a talented and strategic Art Director with strong expertise in shopper marketing to lead and elevate our creative efforts across retail and in-store environments. You will work closely with strategy, copy, and client servicing teams to develop compelling, conversion-driven concepts that engage shoppers and drive purchase intent. Key Responsibilities Conceptualize and execute high-impact visual ideas for shopper marketing campaigns across various retail channels (modern trade, general trade, e-commerce, etc.). Lead the visual development of point-of-sale (POS) materials, in-store displays, packaging adaptations, retail activation, and other shopper touchpoints. Collaborate with account managers, copywriters, designers, and clients to ensure alignment with brand guidelines and business objectives. Oversee photo shoots, vendor briefings, and production processes as required. Stay current on shopper trends, retail innovation, and visual merchandising practices. Qualifications: Bachelors degree in Fine Arts, Design, Advertising, or related field. 6+ years of experience in a creative/art direction role, preferably with a focus on shopper marketing. Strong portfolio demonstrating experience with retail, POSM, and integrated campaigns. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong attention to detail, visual storytelling, and design thinking. Excellent communication, leadership, and time management skills. Preferred: Experience working with FMCG, CPG, or retail clients. Understanding of consumer behavior in retail environments. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Role: Senior Copywriter About Us VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R - two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices - powered by deep data and technology experience. We are looking for a Senior Copywriter. This role will ensure the delivery of quality creative work that meets the client's business requirements. For more information, visit www.vml.com Copy Creation Develop original, persuasive, and high-quality copy for various channels including Print, social media, emails, advertisements, blogs, and other marketing materials. Tailor content to meet the specific needs and preferences of different target audiences. Ideation: Collaborate with art directors, designers, and other team members to brainstorm and create innovative concepts and campaigns. Participate in creative meetings and contribute ideas that enhance the agency's projects and client goals. Brand Consistency: Ensure all copy aligns with the client's brand voice, tone, and style guidelines. Maintain consistency in messaging across all platforms and mediums. Research and Strategy: Conduct thorough research on clients, their industries, and competitors to inform and enrich your copywriting. Understand and integrate marketing strategies and objectives into your work to maximize impact and effectiveness. Industry Awareness: Stay up-to-date with industry trends, best practices, and emerging technologies in advertising and marketing. Continuously seek opportunities for professional development and creative growth. Qualifications Education: Bachelor's degree in English, Journalism, Communications, Marketing, or a related field. Experience: 3-4 years of experience in copywriting, preferably within an agency setting. Proven portfolio of diverse and successful copywriting projects. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. OVERVIEW OF RESOURCE MANAGEMENT: At VML as part of the WPP Group, we create connected brands. We resist the usual ways of seeing, doing and thinking - harnessing creativity, technology and culture - to reimagine the entire connected consumer experience. Our goal is to create workspace that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world. The Resource Management function is the connective tissue across the departments. They are passionate about building highly effective teams, and creating an environment where people come to do their best work. Their focus is to ensure the right talent is working on the right project, in service of creating world class experiences for our clients. This is all achieved by balancing the priorities of the business alongside the career aspirations of the creatives, in a very dynamic landscape. Responsibilities Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels Alerts capability leads & portfolio leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads. When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support. Partners with operations to review monthly utilization reports and share insights and action plan with leadership Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers Works with project management functions to ensure internal resourcing platforms are maintained Overall focus on optimizing talent in balance with constant changes to organizational priorities Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent Is actively working to maintain a balance between agency margin goals, employee's ability to do their best work, all while being a profitable organization Actively work with department leads and HR to ensure mobility of talent within the agency and network Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture Required Skills & Experience: SR. MANAGER- RESOURCE MANAGEMENT 5+ years of resource management experience in advertising/marketing industry Firm grasp of the processes within an agency environment and a love of creating order in the chaos Deep understanding of the functional skills and responsibilities of various departmental roles Excellent interpersonal communication skills with the ability to motivate and influence across all levels of seniority Comfortable working in an environment of constant change and doing so with a positive attitude Proactive and confident in prioritizing competing demands in a fast-paced environment We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity To gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve facilitating workshops and assessing source documentation from the customer. What You'll Be Doing WebSphere Commerce (WC) functional architecture (e.g. store, catalog, merchandising, marketing, orders) WC frameworks (e.g. Command framework, MVC,) WC search Common WC data models (User, Orders, Catalogs, Promotions etc.) WC messaging infrastructure (inbound and outbound, REST, MQ, BOD) WC persistence layer (SDO and EJB/access/data beans) Customisation of all of the above WC development environment, SVN and GIT repos Java and J2EE development (e.g. JSP, EJB, JPA, Struts, Spring, core JAVA) Develop performant and secure code (incl. SQL) for high-traffic production use, following pre-defined principles and guidelines Demonstrate and develop to WC best practices, especially with regards to security and customisations What We Want From You Have a working knowledge of Dynacache Have good front-end development skills in HTML, CSS and JS frameworks (e.g. JQuery) and are familiar with Ajax Applied knowledge of software engineering best practices eg Unit Testing, XP, TDD, BDD Experience working within an Agile environment Experienced in working with enterprise solutions - contributing/leading technology adoption decision making - providing technical governance across multiple projects Proven experience solving complex technical/architecture challenges (from establishing project requirements and goals to solution "go-live") What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Job Title: Analytics Implementation Specialist Team: Marketing Sciences Unit Role Overview We are seeking an experienced and detail-oriented Analytics Implementation Specialist to join our team. In this role, you will develop and manage analytics plans within globally aligned guidelines, ensuring robust implementation and accurate reporting for our digital properties. Your expertise will drive data accuracy, media tagging, and collaboration across teams to support impactful insights and decision-making. Key Responsibilities Develop Analytics Plans: Create analytics implementation strategies aligned with global standards and business objectives. Tagging & Implementation: Collaborate with IT and publishing teams to ensure analytics tagging is implemented per requirements. Data Accuracy: Maintain and monitor data accuracy in website reporting to ensure trustworthy insights. Third-Party Tag Management: Implement and manage third-party media tags (e.g., Google Ads, Campaign Manager, Facebook) and partner with media teams to ensure accuracy and uptime. Technical Collaboration: Work closely with cross-functional teams to ensure smooth deployment of analytics and tagging solutions. Periodic Audits: Periodically audit implementation, always seeking opportunities to improve site speed and conversion rates. Required Skills and Experience: Adobe Launch & Adobe Analytics: Strong hands-on experience in deploying and managing analytics solutions using Adobe Launch and Adobe Analytics. Media Tagging Expertise: Experience working with media tags and platforms, such as Google Ads, Campaign Manager, and Facebook. Attention to Detail: Proven track record of ensuring data accuracy and reliability in analytics and reporting. Nice to Have: Server-Side Analytics: Familiarity with server-side analytics implementation is a plus. Adobe Event Forwarding Projects: Experience with Adobes Event-Side Forwarding projects is a great advantage. Experience on WebSDK is essential Data Science & Analytics - Other Advertising & Marketing (Digital Marketing) Data Science & Analytics Full Time, Permanent Data Science & Analytics - Other Education Any Graduate We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Posted Date 14 May 2025 Location Mumbai Department Salesforce Marketing Cloud Function Business Development Type Full Time Positions 1 Experience 10 - 12 years Experience: 15+ years Location: Mumbai Job Requirements Own and deliver on sales targets Create and execute business plans to meet sales goals New business development through leveraging your network and qualifying leads Manage accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support Work closely with Operations teams to build complete solution-based proposals to help customers secure their most critical infrastructure Deliver well-inspected, accurate weekly sales forecasts and qualified pipeline management is the assigned territory and accounts Create large account plans and focus on solution-based selling on target enterprises Follow up on leads generated from marketing campaigns as well as leveraging own network/relationships Execute on leveraging alliances and relationships with key partners in the region and engage in joint marketing activities and events with the partners Evangelize the Mirum Services within End Users, SI, and partner communities and act as an ambassador for the company in the region Willingness to travel and ensure the success of the above Experience & Skills 15+ years of Software Services Sales. SAAS/ Software Solutions Sales experience a plus, CRM/ERP Sales experience a plus. Proven capability of selling to customers both in the India and Global markets Should have existing relationships with Large and Medium Enterprises Understanding of RFP bidding process Very good Negotiation Skills Have experience in dealing with Senior Management ( E.g. CMO , CIO , CTO ,CEO) Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories. MBA /PGDM full time 2years course, Tier 1 or Tier 2 Institute. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Experienced in crafting clear creative ideas and campaigns that meet client or company needs and deadlines ⁠ ⁠Proficient in reading and writing in Devanagari (Hindi), ensuring culturally nuanced and insight-driven content ⁠ ⁠Communicates effectively with internal teams and external stakeholders to understand content needs ⁠ ⁠Conducts thorough research to develop ideas and support writing ⁠ ⁠Strong understanding of target audiences to create relevant and engaging campaigns and content ⁠ ⁠Excellent communication and research skills ⁠ ⁠Supports various stages of the creative and research process to deliver cohesive, accurate content ⁠ ⁠Brings creativity, resourcefulness, flexibility, and motivation to every project ⁠ ⁠Skilled at identifying project needs and aligning content with audience expectations ⁠ ⁠Experienced in writing both short and long formats including TVCs, DVCs, social media campaigns, content buckets, and more Copywriter Experience:4 + years We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Job Description: VP & EBD - Client Servicing Department: Client Servicing Reports To: Managing Partner Location: Kolkata About: VML - India VML is a global powerhouse connecting creativity, technology, and culture to deliver transformative brand experiences. Our mission is to drive growth for our clients by building brands that matter to people. We're fueled by core values of curiosity, collaboration, and courage, fostering a vibrant culture where innovation thrives and diverse perspectives are celebrated. Job Summary We are seeking a dynamic and experienced Vice President & Executive Business Director (VP & EBD) to lead our Client Servicing team dedicated to managing and growing our key accounts: Tobacco, Retail. This is a senior leadership role requiring a strategic thinker with a proven track record of building strong client relationships, driving revenue growth, and leading high-performing teams. The ideal candidate will possess deep expertise in the FMCG and Retail sectors, including experience navigating the complexities of dark categories such as alcohol and tobacco. They will be responsible for the overall strategic direction, client satisfaction, and financial performance of these critical accounts. Key Responsibilities Strategic Leadership: Develop and execute strategic account plans aligned with client objectives and company goals. Identify and pursue new business opportunities within existing client relationships. Provide thought leadership and strategic guidance to clients on marketing, advertising, and communication strategies. Stay abreast of industry trends, competitive landscape, and emerging technologies to inform strategic decision-making. Client Relationship Management: Serve as the primary point of contact for senior-level clients, building and maintaining strong, trusted relationships. Proactively anticipate client needs and address concerns effectively. Ensure client satisfaction through exceptional service delivery and proactive communication. Conduct regular client reviews to assess performance, identify areas for improvement, and explore new opportunities. Team Leadership & Management: Lead, mentor, and develop a high-performing client servicing team. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a collaborative and supportive team environment. Delegate responsibilities effectively and empower team members to take ownership. Identify training and development needs for team members and implement appropriate programs. Financial Management: Oversee the financial performance of assigned accounts, including revenue generation, profitability, and budget management. Develop and manage account budgets, ensuring adherence to financial targets. Identify and implement cost-saving measures to improve profitability. Accurately forecast revenue and expenses. Operational Excellence: Ensure the efficient and effective delivery of client services. Streamline processes and workflows to improve productivity and efficiency. Collaborate with internal teams (e.g., creative, media, production) to ensure seamless execution of client projects. Monitor project timelines and budgets to ensure on-time and on-budget delivery. Compliance & Risk Management: Ensure all client activities comply with relevant regulations and ethical guidelines, particularly in relation to dark categories (alcohol and tobacco). Develop and implement risk mitigation strategies to protect the company's reputation and financial interests. Maintain a thorough understanding of industry-specific regulations and guidelines. Role Requirements: Experience in Dark Categories: Proven experience managing clients and campaigns within dark categories such as alcohol and tobacco, demonstrating a strong understanding of the unique challenges and regulations associated with these industries. FMCG Expertise: Deep understanding of the FMCG industry, including market dynamics, consumer behavior, and competitive landscape. Retail Acumen: Strong knowledge of the retail sector, including brick-and-mortar and e-commerce channels. Senior Leadership Experience: Demonstrated experience in a senior leadership role, with responsibility for managing a team and driving business growth. Client Servicing Expertise: Extensive experience in client servicing, with a proven track record of building and maintaining strong client relationships. Desired Skills and Experiences: Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred. 15+ years of experience in client servicing, with a focus on FMCG and Retail accounts. Proven track record of successfully managing and growing large, complex accounts. Strong understanding of marketing, advertising, and communication principles. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to think strategically and develop innovative solutions. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with project management software. Mature and Calm Temperament: Ability to remain calm and composed under pressure, maintaining a professional demeanor in challenging situations. Ability to Work Under Pressure: Demonstrated ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Additional Details: This role requires occasional travel to client locations. The successful candidate will be expected to work collaboratively with internal teams and external partners. We are looking for a highly motivated and results-oriented individual with a passion for client service and a commitment to excellence. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity We are undergoing an exciting global transformation, and We are seeking a meticulous and detail-oriented Automation Quality Analyst specializing in Playwright to join our quality assurance team. As an Automation QA Analyst, you will play a critical role in ensuring the quality and reliability of our software products by executing test plans, identifying defects and collaborating with development teams to resolve issues. Your work will help us deliver exceptional user experiences and maintain high standards of product excellence What You'll Be Doing Analyze business requirements. Design test cases. Perform formal and exploratory testing. Automate E2E tests with Playwright + JavaScript/TypeScript. Execute automated and manual test cases. Review test cases and auto tests. Collaborate with developers to identify root cause of issues. Work with the DevOps team to ensure test environments are stable. Communicate complex issues to both Business and Technical teams. Report test results to stakeholders. What we want from you: Solid understanding of software testing methodologies, tools, and processes Proven experience as a QA Engineer or similar role Experience in testing of complex web applications Knowledge of Playwright + JavaScript/TypeScript Experience in implementing and maintaining test automation frameworks Knowledge of CI/CD tooling, such as Gitlab CI Knowledge and experience in API testing (Postman or any other similar tool) Ability to lead testing activities during Sprint/ Release Strong analytical and problem-solving skills Detail-oriented with a keen eye for identifying issues and inconsistencies What We Can Offer You Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity MuleSoft Developer with experience designing, delivering and migrating MuleSoft implementations in an enterprise environment required. The successful applicant will take responsibility for the solution they build and, working with a Solution or Application Architect, ensure these are well designed, modular, reusable, performant, scalable and extensible. What You'll Be Doing This is a hands-on role and you will have a keen eye for detail, an intolerance to poor software and interface design and understand methodologies and approaches that result in well tested high-quality systems. You will be involved with all parts of our delivery lifecycle including specification, authoring code, code review, functional testing, performance testing and supporting staging and production launches. This is a client facing role working for a digital consultancy responsible for the delivery and support of many high-profile big data and commerce applications which require someone of excellent technical ability looking to make their mark in a diverse and expanding team. What We Want From You Full project lifecycle experience in delivering complex, high volume solutions Excellent MuleSoft implementation skills, and a strong working knowledge of Anypoint Studio Strong understanding of what MuleSoft can provide, and what it cannot provide Strong opinions of when the IPAAS platform is the correct place to implement functionality, and when it is not Experience with design of interfaces between disparate systems, defining canonical interface forms Experience with design and implementation of highly scalable systems A good understanding of designing complete systems with both front and back end components communicating via REST Strong skills around data interchange formats such as JSON, XML, etc. Experience of using Git or Mercurial distributed source control systems If you know some of this even better: Understanding of object-oriented concepts and UML notation Knowledge of AWS, Azure, Docker, Kubernetes or other cloud deployment paradigms Good understanding of Linux or other Unix based systems Good understanding of commonly used Java libraries such as Log4J, Apache Commons, Google Guava Good understanding of cryptography, certificate management and the development of secure software and protocols What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. . Experienced in crafting clear creative ideas and campaigns that meet client or company needs and deadlines ⁠ ⁠Proficient in reading and writing in Devanagari (Hindi), ensuring culturally nuanced and insight-driven content ⁠ ⁠Communicates effectively with internal teams and external stakeholders to understand content needs ⁠ ⁠Conducts thorough research to develop ideas and support writing ⁠ ⁠Strong understanding of target audiences to create relevant and engaging campaigns and content ⁠ ⁠Excellent communication and research skills ⁠ ⁠Supports various stages of the creative and research process to deliver cohesive, accurate content ⁠ ⁠Brings creativity, resourcefulness, flexibility, and motivation to every project ⁠ ⁠Skilled at identifying project needs and aligning content with audience expectations ⁠ ⁠Experienced in writing both short and long formats including TVCs, DVCs, social media campaigns, content buckets, and more Copywriter Experience:4 + years We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: Senior Business Analyst with extensive experience needed to join our team. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution. What you’ll be doing: Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer Identify and recommend options for potential solutions and assessing them for both technical and business suitability Create logical and innovative solutions to complex problems Present proposals to clients Manage a scrum / delivery team through to go live Analyse business systems in order to recommend efficiencies Provide estimates for future analysis work Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction Provide training to users of a new system as required Communicate and collaborate with the test team Plan and work flexibly to meet deadlines Keep up to date with technical and industry sector advances Maintain great client relationships at all levels of the organisation Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required Manage situations and relationships both internally and externally What we want from you: You will have extensive experience working as a Senior Business Analyst on large ecommerce projects Experience of working supplier side and managing client stakeholders and 3rd parties Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel! You will be happy working at client locations when needed Experience of Agile software delivery Business Process mapping and engineering eCommerce and retail / brand experience Production of high quality user stories and acceptance criteria Analysis and design of systems (package integration and bespoke development) Ability to work on your own initiative to an agreed action plan Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills Strong problem solving, time management and organisational skills Strong commercial awareness and business acumen Energetic, enthusiastic with strong attention to details Continuous improvements workstream (BAU) Small to medium new features and enhancements Working on Magento platform Changes to Front End and Back End across functional Non-functional enhancements e.g. performance, accessibility etc If you know some of this, even better: Scrum master qualification Certified Scrum Product Owner Experience working with multiple different ecommerce platforms What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. . Job Description: VP & EBD - Client Servicing Department: Client Servicing Reports To: Managing Partner Location: Kolkata About: VML - India VML is a global powerhouse connecting creativity, technology, and culture to deliver transformative brand experiences. Our mission is to drive growth for our clients by building brands that matter to people. We're fueled by core values of curiosity, collaboration, and courage, fostering a vibrant culture where innovation thrives and diverse perspectives are celebrated. Job Summary: We are seeking a dynamic and experienced Vice President & Executive Business Director (VP & EBD) to lead our Client Servicing team dedicated to managing and growing our key accounts: Tobacco, Retail. This is a senior leadership role requiring a strategic thinker with a proven track record of building strong client relationships, driving revenue growth, and leading high-performing teams. The ideal candidate will possess deep expertise in the FMCG and Retail sectors, including experience navigating the complexities of dark categories such as alcohol and tobacco. They will be responsible for the overall strategic direction, client satisfaction, and financial performance of these critical accounts. Key Responsibilities: Strategic Leadership: Develop and execute strategic account plans aligned with client objectives and company goals. Identify and pursue new business opportunities within existing client relationships. Provide thought leadership and strategic guidance to clients on marketing, advertising, and communication strategies. Stay abreast of industry trends, competitive landscape, and emerging technologies to inform strategic decision-making. Client Relationship Management: Serve as the primary point of contact for senior-level clients, building and maintaining strong, trusted relationships. Proactively anticipate client needs and address concerns effectively. Ensure client satisfaction through exceptional service delivery and proactive communication. Conduct regular client reviews to assess performance, identify areas for improvement, and explore new opportunities. Team Leadership & Management: Lead, mentor, and develop a high-performing client servicing team. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a collaborative and supportive team environment. Delegate responsibilities effectively and empower team members to take ownership. Identify training and development needs for team members and implement appropriate programs. Financial Management: Oversee the financial performance of assigned accounts, including revenue generation, profitability, and budget management. Develop and manage account budgets, ensuring adherence to financial targets. Identify and implement cost-saving measures to improve profitability. Accurately forecast revenue and expenses. Operational Excellence: Ensure the efficient and effective delivery of client services. Streamline processes and workflows to improve productivity and efficiency. Collaborate with internal teams (e.g., creative, media, production) to ensure seamless execution of client projects. Monitor project timelines and budgets to ensure on-time and on-budget delivery. Compliance & Risk Management: Ensure all client activities comply with relevant regulations and ethical guidelines, particularly in relation to dark categories (alcohol and tobacco). Develop and implement risk mitigation strategies to protect the company's reputation and financial interests. Maintain a thorough understanding of industry-specific regulations and guidelines. Role Requirements: Experience in Dark Categories: Proven experience managing clients and campaigns within dark categories such as alcohol and tobacco, demonstrating a strong understanding of the unique challenges and regulations associated with these industries. FMCG Expertise: Deep understanding of the FMCG industry, including market dynamics, consumer behavior, and competitive landscape. Retail Acumen: Strong knowledge of the retail sector, including brick-and-mortar and e-commerce channels. Senior Leadership Experience: Demonstrated experience in a senior leadership role, with responsibility for managing a team and driving business growth. Client Servicing Expertise: Extensive experience in client servicing, with a proven track record of building and maintaining strong client relationships. Desired Skills and Experiences: Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred. 15+ years of experience in client servicing, with a focus on FMCG and Retail accounts. Proven track record of successfully managing and growing large, complex accounts. Strong understanding of marketing, advertising, and communication principles. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to think strategically and develop innovative solutions. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with project management software. Mature and Calm Temperament: Ability to remain calm and composed under pressure, maintaining a professional demeanor in challenging situations. Ability to Work Under Pressure: Demonstrated ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment. Additional Details: This role requires occasional travel to client locations. The successful candidate will be expected to work collaboratively with internal teams and external partners. We are looking for a highly motivated and results-oriented individual with a passion for client service and a commitment to excellence. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Job Title: Analytics Implementation Specialist Team: Marketing Sciences Unit Role Overview: We are seeking an experienced and detail-oriented Analytics Implementation Specialist to join our team. In this role, you will develop and manage analytics plans within globally aligned guidelines, ensuring robust implementation and accurate reporting for our digital properties. Your expertise will drive data accuracy, media tagging, and collaboration across teams to support impactful insights and decision-making. Key Responsibilities: Develop Analytics Plans: Create analytics implementation strategies aligned with global standards and business objectives. Tagging & Implementation: Collaborate with IT and publishing teams to ensure analytics tagging is implemented per requirements. Data Accuracy: Maintain and monitor data accuracy in website reporting to ensure trustworthy insights. Third-Party Tag Management: Implement and manage third-party media tags (e.g., Google Ads, Campaign Manager, Facebook) and partner with media teams to ensure accuracy and uptime. Technical Collaboration: Work closely with cross-functional teams to ensure smooth deployment of analytics and tagging solutions. Periodic Audits: Periodically audit implementation, always seeking opportunities to improve site speed and conversion rates. Required Skills and Experience: Adobe Launch & Adobe Analytics: Strong hands-on experience in deploying and managing analytics solutions using Adobe Launch and Adobe Analytics. Media Tagging Expertise: Experience working with media tags and platforms, such as Google Ads, Campaign Manager, and Facebook. Attention to Detail: Proven track record of ensuring data accuracy and reliability in analytics and reporting. Nice to Have: Server-Side Analytics: Familiarity with server-side analytics implementation is a plus. Adobe Event Forwarding Projects: Experience with Adobes Event-Side Forwarding projects is a great advantage. Experience on WebSDK is essential Data Science & Analytics - Other Advertising & Marketing (Digital Marketing) Data Science & Analytics Full Time, Permanent Data Science & Analytics - Other Education Any Graduate We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity Senior Business Analyst with extensive experience needed to join our team. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution . What You’ll Be Doing Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer Identify and recommend options for potential solutions and assessing them for both technical and business suitability Create logical and innovative solutions to complex problems Present proposals to clients Manage a scrum / delivery team through to go live Analyse business systems in order to recommend efficiencies Provide estimates for future analysis work Work closely with developers and a variety of end users to ensure all solutions deliver customer satisfaction Provide training to users of a new system as required Communicate and collaborate with the test team Plan and work flexibly to meet deadlines Keep up to date with technical and industry sector advances Maintain great client relationships at all levels of the organisation Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required Manage situations and relationships both internally and externally What We Want From You You will have extensive experience working as a Senior Business Analyst on large ecommerce projects Experience of working supplier side and managing client stakeholders and 3rd parties Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel! You will be happy working at client locations when needed Experience of Agile software delivery Business Process mapping and engineering eCommerce and retail / brand experience Production of high quality user stories and acceptance criteria Analysis and design of systems (package integration and bespoke development) Ability to work on your own initiative to an agreed action plan Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills Strong problem solving, time management and organisational skills Strong commercial awareness and business acumen Energetic, enthusiastic with strong attention to details Continuous improvements workstream (BAU) Small to medium new features and enhancements Working on Magento platform Changes to Front End and Back End across functional Non-functional enhancements e.g. performance, accessibility etc If You Know Some Of This, Even Better Scrum master qualification Certified Scrum Product Owner Experience working with multiple different ecommerce platforms What We Can Offer You Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Overview Of Resource Management At VML as part of the WPP Group, we create connected brands. We resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire connected consumer experience. Our goal is to create workspace that becomes part of people’s lives, to drive value for our clients and, in the best of cases, to impact the world. The Resource Management function is the connective tissue across the departments. They are passionate about building highly effective teams, and creating an environment where people come to do their best work. Their focus is to ensure the right talent is working on the right project, in service of creating world class experiences for our clients. This is all achieved by balancing the priorities of the business alongside the career aspirations of the creatives, in a very dynamic landscape. Responsibilities Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels Alerts capability leads & portfolio leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads. When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support. Partners with operations to review monthly utilization reports and share insights and action plan with leadership Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers Works with project management functions to ensure internal resourcing platforms are maintained Overall focus on optimizing talent in balance with constant changes to organizational priorities Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent Is actively working to maintain a balance between agency margin goals, employee’s ability to do their best work, all while being a profitable organization Actively work with department leads and HR to ensure mobility of talent within the agency and network Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture Required Skills & Experience: SR. MANAGER- RESOURCE MANAGEMENT 5+ years of resource management experience in advertising/marketing industry Firm grasp of the processes within an agency environment and a love of creating order in the chaos Deep understanding of the functional skills and responsibilities of various departmental roles Excellent interpersonal communication skills with the ability to motivate and influence across all levels of seniority Comfortable working in an environment of constant change and doing so with a positive attitude Proactive and confident in prioritizing competing demands in a fast-paced environment We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.