2457 Account Management Jobs - Page 50

Armanino is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in difference states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don t check-out of life when you check-in at work. That s why we ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Responsibilities Lead and manage members of the India based accounting team, while providing guidance and support ensuring high performance, professional development and success for the team Collaborate with U.S. based client accounting delivery teams on work deliverables, deadlines and workload Assign responsibilities, set clear expectations, and monitor teams progress to achieve departmental goals and objectives Oversee the preparation of financial statement schedules, including balance sheets, income statements and cash flow statements as required for each client assigned to team Review financial reports for accuracy, completeness, and consistency while providing guidance and insights as needed Manage and support the team with new and existing clients work assignments, along with onboarding of tasks, staff training and mentoring Collaborate with hiring mangers to develop recruitment strategies that align with business objectives Assist with the sourcing and screening of candidates to access qualifications and skills throughout the recruitment process Foster a collaborative and inclusive work environment that promotes teamwork and communication Build and maintain relationships with internal and external stakeholders; including employees, partners, and clients Inspire and motivate accounting team members by conveying compelling visions for the team s future success Bachelor s in accounting/finance or related field required or equivalent experience Strong knowledge of accounting principals, standards, and regulations with an expertise in financial reporting and analysis Proven experience (7+ years) in accounting or finance roles with management and leadership experience Demonstrated success in leading teams, delivering results, and achieving objectives Excellent leadership and communication skills; with the ability to work collaboratively across functional teams Strategic thinker with strong analytical skills and problem solving abilities and being able to provide support and direction during decision making Ability to prioritize tasks, meet deadlines, and adapt to changing priorities in a dynamic environment Well versed and certified in multiple accounting software including QuickBooks, QuickBooks Online, Xero or Intacct Experience with Yardi, D365BC, MRI and/or Netsuite a plus Proficiency in MS Office, including Word, Excel, PowerPoint and Outlook Experience setting up and implement systems and procedures a plus Chartered Accountant or CPA or CMA license Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. "Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Position Title: Senior Manager - Sales Overview: We are looking for a motivated and results-driven Senior Manager - Sales to join our Extended Sales Team. In this role, you will lead strategic lead generation efforts and drive growth initiatives, with a focus on B2B opportunities. The ideal candidate will bring a proven track record of success in identifying, nurturing, and closing new business opportunities, particularly within the Technology, Retail, and BFSI sectors. Experience in Data, FP&A, Planning, Digital Transformation, Automation, Salesforce, and AI services is highly desirable. Key Responsibilities: Develop and execute lead generation strategies to uncover and secure new business opportunities in target regions. Establish and maintain strong relationships with senior-level decision-makers across key industries. Design and implement Go-To-Market (GTM) plans for strategic accounts to align with organizational goals. Drive regional growth initiatives to meet and exceed sales performance targets. Craft and deliver personalized outreach communications to initiate strategic conversations and generate interest. Run event-driven campaigns, leveraging connections to foster engagement and build pipelines. Effectively manage multiple regions/accounts, successfully balancing hunting for new opportunities and farming existing accounts in collaboration with the U.S. Account Managers. Required Skills and Experience: 5+ years of B2B sales experience, with a strong track record of meeting or exceeding sales targets. Exceptional verbal and written communication skills, with the ability to build rapport with senior executives and stakeholders. Proficiency in using sales tools like LinkedIn Sales Navigator and Apollo for lead generation and outreach. Hands-on experience in cold calling, adept at creating traction and securing meetings through an omnichannel approach (calls, emails, social media, etc.). Strong ability to craft tailored messaging that resonates with prospects and drives engagement. Knowledge and experience in Data, Planning, Digital Transformation, and AI services, preferably within the Technology, Retail, or BFSI domains. Demonstrated success in managing and expanding relationships across Strategic Accounts and Net New Accounts. Prior experience in the U.S. market, with a solid understanding of market dynamics and client expectations. Proactive and self-driven, with a passion for lead generation and relationship building. Ability to thrive in a hybrid work environment, with an in-office presence required at least two days per week.

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients. Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & Skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multitask and remain calm under pressure. Interested candidates can share their resumes on below email id : Tanya.agarwal@stellarinfo.com

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients. Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & Skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multitask and remain calm under pressure. Interested candidates can share their resumes on below email id : Tanya.agarwal@stellarinfo.com

Ways of working - Mandate 3 -Office/Field : Employees will work full time from their office base location About Swiggy: Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Job Description: Sign Contracts with restaurants along and handling the inquiries from existing and new client Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence Should be able to handle potential clients when on field as the first in command Being the face of Swiggy in the market and standing up for the values we believe in Desired Candidate: Graduate with 3+ years of experience in sales domain Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good excel skills Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

We are seeking a skilled individual to join our team as a Business Development Intern. Position: Business Development Intern Type: Internship Duration: 3 Months About Us: Digital Alpha Platforms is a NY-headquartered data and AI firm specializing in financial services. In the realm of digital transformation, our distinctiveness lies in the seamless fusion of transformative solutions, cloud technologies, and a dynamic team comprising financial technology experts from prestigious institutions such as McKinsey, Bloomberg, Goldman Sachs, JP Morgan Chase, and Deloitte. As an AWS partner with badges including AWS Financial Services Competency, AWS Data Analytics Competency, and Well-Architected Partner status, we harness the power of innovative cloud capabilities. This enables us not only to redefine business operations but also to propel your enterprise toward a future of unrivaled digital excellence. Beyond addressing today s challenges, we are committed to shaping a path that outpaces the expectations of tomorrow s digital landscape. Exciting Internship Opportunity in Cloud, Data, AI, and SaaS Sales Gain Hands-On Experience in High-Growth Industries : This internship offers an excellent opportunity to enter the rapidly growing markets of cloud, data, AI, and SaaS sales, providing you with valuable industry exposure and experience. Comprehensive Sales Training : Learn the fundamentals of sales from prospecting to closing with a focus on cloud, data, AI, and SaaS solutions, setting you up for success in today s competitive job market. Real-World Business Exposure : Work closely with industry professionals, engage in live projects, and develop practical skills in B2B sales and business development. Pathway to Future Opportunities : Outstanding interns may have the potential to transition into full-time roles based on performance and business needs. Internship Requirements: Currently pursuing or recently completed a degree in Business, Marketing, IT, Finance, or a related field. Strong interest in cloud services, AI, data, and SaaS solutions. Basic understanding of business development, sales, or account management. Exposure to or willingness to learn about the US market and B2B sales. Excellent communication and interpersonal skills, with the ability to present ideas clearly. Highly motivated, goal-oriented, and eager to learn in a fast-paced environment. Ability to work independently and manage multiple tasks efficiently. What We Offer: A fully remote internship with the flexibility to work from anywhere. Hands-on learning and mentorship from industry experts. Access to sales training and resources to build your expertise in cloud and SaaS sales. The opportunity to work with a growing company and contribute to its success in the AWS space. If you re passionate about technology, sales, and business development, this is your chance to gain real-world experience in one of the most in-demand industries today!

Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization s goal is to enable sellers, vendors, and brand owners of any size by helping them build the business they want. We obsess over the provision of world class support, technical assistance and account management services to our global partners. We strive to predict our customers needs, create innovative self-help tools and provide solutions to help them better serve their own customers and grow their businesses. We are a primary interface between selling partners and Amazon through our Associates positive interactions and assistance. Who you are. As a Workforce Management (WFM) Real-Time Analyst (RTA), you will monitor all issues that impact service levels and take actions to resolve or reduce the impact. Notify support teams as required. Perform operational and oversight responsibilities as required to ensure all SLAs are met. Evaluates facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which can impact productivity such as tool or system outages. In this role you will experience a wide range of problem solving situations that require immediate real time intervention. Responsibilities: - Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence. - Coordinate with outsourced sites on SL management over 24x7 bridge and keep the WFM team update through SharePoint notes. - Work on real-time tickets related to schedule change request, non-production request and associate profile change request. - Prepare and communicate daily handoff report to WFM leadership team on SL performance. - Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained. - Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership. - 2+ years, experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers - Proven expertise knowledge with NICE IEX - Advanced skills using Microsoft Excel in a business environment - Ability to prioritize and meet tight deadlines - Analytical with attention to detail

Key Responsibilities : Client Relationship Management: Consistently engage with clients to provide timely updates on campaign advancements. Comprehensive Brief Documentation and Task Management: Ensure precise and thorough documentation of briefs, validate them with clients according to established protocols, and effectively communicate briefs to internal teams through email and kick-off meetings. Project Planning, Execution, and Successful Delivery: Develop, implement, and oversee the execution of client projects, ensuring the achievement of all established goals and KPIs. Strategic Leadership in Cross-Selling, Upscaling, and Media Management: Lead cross-selling and upscaling efforts while also overseeing strategic media buying and planning. Leverage opportunities to expand client engagement and optimize media investments, ensuring effective campaign execution and maximum ROI. Requirements Requirements Experience : 0 - 2 years of experience in account management. Experience in a digital marketing agency is preferred. Skills : Proficiency in basic SEO, SEM, PPC, social media, content marketing, and familiarity with analytics tools. Demonstrates a willingness to learn and adapt with effective conflict resolution and decision-making skills. Good skills in building and maintaining client relationships, managing expectations, and striving to retain clients. Ability to contribute to the development and implementation of basic strategic plans, drive for innovation, and achieve initial business objectives. Strong problem-solving skills, time management, and attention to detail.

A Key Account Manager at Synergy will be responsible for managing key accounts and driving sales growth within the assigned territory. The role involves developing and maintaining strong relationships with key clients, understanding their needs, and providing tailored solutions that align with Synergy offerings. Your Mission Account Management: Build and maintain relationships with key accounts, ensuring high levels of customer satisfaction and loyalty. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand market share. Market Analysis: Stay informed about industry trends and competitor activities, identify new business opportunities in the growing market. Proposal Development: Expand the scope and present proposals and quotations to clients, ensuring alignment with their requirements and Sidels capabilities. Collaboration: Work closely with cross-functional teams, including marketing, engineering, and customer service, to ensure seamless execution of projects and customer support. Negotiation: Lead negotiations with clients to secure contracts and agreements that are beneficial for both parties. CRM - Opportunity Management: Timely update opportunity information in the CRM tool to ensure accurate tracking of sales activities and pipeline management. Customer Feedback: Gather and analyze customer feedback to inform product development and service enhancements. Your Profile The ideal candidate should possess strong communication and interpersonal skills, a proven track record in sales, and a deep understanding of the packaging industry. A results-oriented mindset and the ability to work independently are essential for success in this role. Bachelor Degree in Engineering.(Mechanical Engineer preferred) Good command of English Proficient with Microsoft Office products for use in a sales management environment

An Account Manager at Synergy will be responsible for managing accounts and driving sales growth within the assigned territory (North & East). The role involves developing and maintaining strong relationships with key clients, understanding their needs, and providing tailored solutions that align with Sidels offerings. Your Mission Key responsibilities include: Account Management: Build and maintain relationships with key accounts, ensuring high levels of customer satisfaction and loyalty. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand market share. Market Analysis: Stay informed about industry trends and competitor activities, identify new business opportunities in the growing market. Proposal Development: Expand the scope and present proposals and quotations to clients, ensuring alignment with their requirements and Sidels capabilities. Collaboration: Work closely with cross-functional teams, including marketing, engineering, and customer service, to ensure seamless execution of projects and customer support. Negotiation: Lead negotiations with clients to secure contracts and agreements that are beneficial for both parties. CRM - Opportunity Management: Timely update opportunity information in the CRM tool to ensure accurate tracking of sales activities and pipeline management. Customer Feedback: Gather and analyze customer feedback to inform product development and service enhancements. Your Profile The ideal candidate should possess strong communication and interpersonal skills, a proven track record in sales, and a deep understanding of the packaging industry. A results-oriented mindset and the ability to work independently are essential for success in this role. Qualification: Bachelor Degree in Engineering.(Mechanical Engineer preferred) Good command of English and Hindi Proficient with Microsoft Office products for use in a sales management environment and SAP

EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation. Responsibilities: Serve as the primary point of contact for assigned key customers, establishing strong relationships and acting as their trusted advisor within EMG. Do Upsell , cross sell & new sales for EMG product & services. Understand customers business goals, challenges, and requirements to develop tailored strategies for driving their success with our solutions. Conduct regular check-ins with customers to assess satisfaction levels, address any concerns, and identify opportunities for upselling or cross-selling additional Ginesys solutions. Proactively identify and resolve any issues or obstacles that may impact customer success, working closely with internal teams to ensure prompt resolution. Provide training, guidance, and best practices to customers to help them maximize the value of EMG software.. Stay up-to-date on industry trends, GST Updates & News emerging technologies, and recommendations to customers. Requirements: Bachelors degree in business, marketing, or a related field. Proven experience in a customer-facing role within the software or technology industry, preferably in customer success, account management, or sales. Knowledge of the GST Compliance and familiarity with GST software solutions. Excellent interpersonal and communication skills, with the ability to build rapport, influence stakeholders, and deliver impactful presentations. Exceptional problem-solving and analytical abilities, with a keen attention to detail and a customer-centric mindset. Experience using customer relationship management (CRM) software and other relevant tools to track customer interactions and drive customer success. Ability to multitask, prioritize, and manage multiple customer accounts simultaneously. Self-motivated and proactive, with the ability to work independently and thrive in a fast-paced, dynamic environment. Collaborative team player with strong cross-functional coordination skills. Passion for delivering outstanding customer experiences and driving customer satisfaction.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to the Director, Channel Sales, the CMS Consultant role is responsible for new services creation within the Ciena Partner Network (CPN) community. This position combines sales, technical, marketing, and product expertise into a critical shared resource that delivers support to strategic customers, and account management teams. In this role you will: Identify target market segments, quantify market opportunities, identify and engage relevant partners/consultants, assess the competitive landscape, and develop and assist with implementing services and solutions that unlock new growth opportunities for the CMS service. Drive new CMS service development (including productization on Optical, Routing Technologies), lead to cash, OSS/BSS operationalization & building storyboards with our partners and customers). Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. You will build and evaluate key customer engagement assessments. Also engage with key partner sales and marketing executives, creating and maintaining strong relationships with our partners. Accountable for demonstrating and implementing best practices in business development, consulting, marketing, sales enablement, and team values. You will prioritize resources as well as OPEX and market development fund investment, to achieve short and long-term sales growth. Responsible for developing and managing the overall Managed Service Provider growth strategy to meet or exceed order targets. You will monitor progress against business targets throughout the duration of engagements. The Must Haves: MBA or equivalent degree. Effective communicator (executive presence, synthesized messaging (+) strong written / verbal / visual / video / social skills) 15+ yrs Partner Channel Sales Mgmt. Experience selling to and through large System Integrators, VARs, and MSPs for targeted end user segments. Pre-existing relationships with top MSPs that address the enterprise, ICP and DCO market segments. Demonstrated experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services. Experience developing financials models to translate the solution benefits into financial business case justification for transformation.

As a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk, Freshchat, Freshcaller, and Freddy AI), you will serve as a trusted product advisor, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Product, Engineering, Support, and other Go-To-Market teams to drive customer success and maximize product adoption. Rather than managing a portfolio of accounts directly, you will assist customer-facing teams by providing technical guidance, solution consulting, workflow assessments, and strategic recommendations to help customers fully realize the value of the CX Suite. Your expertise across support workflows, digital engagement, conversational AI, and customer journey optimization will play a critical role in enhancing customer outcomes, expanding product usage, and influencing the product roadmap. Key Responsibilities Adoption through Product Consultation Act as a subject matter expert (SME) for Freshdesk, Freshchat, Freshcaller, and Freddy AI, assisting CSMs and customers with advanced product consultations, use case reviews, and adoption strategies. Conduct workflow audits and discovery sessions (including agent shadowing) to assess adoption trends, identify gaps, and recommend improvements aligned to customer goals. Provide consultative guidance and best practices across ticketing, messaging, calling, automation, AI, analytics, and omnichannel engagement. Partner with customers during key transformation initiatives, helping them design optimal workflows, leverage AI/automation, and unlock self-service efficiencies. Retention & Expansion Strategy Support CSMs in driving retention and expansion by addressing adoption challenges, demonstrating product value, and positioning solutions based on customer needs. Drive data-backed utilization-based expansion campaigns in collaboration with the account team using insights from workflow audits and product analytics. Proactively engage on at-risk accounts by providing mitigation strategies and actionable guidance to support CSMs Cross-Functional Collaboration & Roadmap Influence Represent customer needs in internal expansion and Product & Engineering (P&E) connects, surfacing churn risks, feature feedback, and adoption barriers. Consolidate structured customer insights to influence roadmap planning and advocate for enhancements that align with customer priorities. Participate in the CX Steering Committee, representing customer needs in product development discussions. Learning & Enablement Lead workshops, webinars, and enablement sessions focussing on support transformation journeys. Spearhead enablement initiatives for CSMs by building adoption dashboards, ROI calculators, playbooks, FAQs, and driving CSE-AMA sessions. Develop tools, templates, and best practice guides to help teams proactively identify opportunities for product adoption and expansion. Stay updated on product innovations and industry trends, continuously refining enablement assets and consultative approaches. Customer Advocacy Lead Customer Outreach programs to collect feedback on new features, product gaps, and areas for improvement. Actively contribute to the Freshworks Community by joining Ask an Expert sessions, participating in Customer Councils (VOC). Identify and showcase customer success stories that highlight the transformational impact of the CX Suite. Qualifications Qualifications Key Qualifications 3+ years of experience in CX consulting, technical account management, solutions engineering, or other customer experience focussed roles. Strong product knowledge of Freshdesk, Freshchat, Freshcaller, Freddy AI preferred. Deep understanding of customer service operations, digital engagement trends, AI in support, omnichannel workflows, and automation best practices. Hands-on experience conducting discovery workshops, workflow assessments, technical training, and customer enablement sessions. Strong analytical skills to evaluate product adoption, usage trends, customer health metrics, and ROI. Excellent communication, presentation, and stakeholder management skills, able to work across technical and business teams. Proven ability to influence product roadmap through structured customer feedback. Experience working with cross-functional teams (Product, Engineering, Support, Sales) to deliver value-driven outcomes for customers.

Good Experience in Sales process Prior experience of CAD/ CAM / CAE industries would be ideal. OR Experience in selling Solution to Manufacturing Industries or Automotive Industries or Government or Defense or Institutions is preferred. Excellent Communication and Presentation Skills, analytical & leadership skills. Go getter attitude, High energy level, Open for travel. Strong business sense and industry expertise. Commitment to continuous learning for adapting to newer technologies. Organization and planning, problem analysis and problem-solving, persuasiveness, adaptability, innovation, judgment, decision-making, stress tolerance. Key Responsibilities: Achieving Sales targets. Prospecting, forecasting, business development, territory management, account management. Complete accountability in the sales process, negotiation up to payment realization Executing strategic plans for key customer wins, competitive wins and customer satisfaction. Coordination with marketing department for leads generation and leads management. Coordination with technical team for pre-sales (demonstrations, benchmarks) and post-sales technical requirements of customers. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional conference, networking, lead generation. Maintaining business ethics, on time reporting and proper documentation. Build strong customer business relations, references for upsell and cross sell. Develop market knowledge Must possess an aggregate of 70% in 10th / 12th / Diploma/ BE, MBA Marketing Competencies required Excellent presentation and written communication skills in English. Team player with good Interpersonal skills. Ready to travel, prepared to occasionally work out of working hours.

Good Experience in Sales process Prior experience of GIS industries would be ideal. OR Experience in selling Solution to Manufacturing Industries or Automotive Industries or Government or Defense or Institutions is preferred. Excellent Communication and Presentation Skills, analytical & leadership skills. Go getter attitude, High energy level, Open for travel. Strong business sense and industry expertise. Commitment to continuous learning for adapting to newer technologies. Organization and planning, problem analysis and problem-solving, persuasiveness, adaptability, innovation, judgment, decision-making, stress tolerance. Key Responsibilities: Achieving Sales targets. Prospecting, forecasting, business development, territory management, account management. Complete accountability in the sales process, negotiation up to payment realization Executing strategic plans for key customer wins, competitive wins and customer satisfaction. Coordination with marketing department for leads generation and leads management. Coordination with technical team for pre-sales (demonstrations, benchmarks) and post-sales technical requirements of customers. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional conference, networking, lead generation. Maintaining business ethics, on time reporting and proper documentation. Build strong customer business relations, references for upsell and cross sell. Develop market knowledge Must possess an aggregate of 70% in 10th / 12th / Diploma/ BE, MBA Marketing Competencies required Excellent presentation and written communication skills in English. Team player with good Interpersonal skills. Ready to travel, prepared to occasionally work out of working hours.

Position: Geovia -Business Manager Client: NA Department: Brand Sales Location: Pune Job Description Geovia Sales Competencies required and Primary Skills: Good Experience in Sales process Prior experience of Mining industries would be ideal. Excellent Communication and Presentation Skills, analytical & leadership skills. Go getter attitude, High energy level, Open for travel. Strong business sense and industry expertise. Commitment to continuous learning for adapting to newer technologies. Organization and planning, problem analysis and problem-solving, persuasiveness, adaptability, innovation, judgment, decision-making, stress tolerance Key Responsibilities: Achieving Sales targets. Prospecting, forecasting, business development, territory management, account management. Complete accountability in the sales process, negotiation up to payment realization Executing strategic plans for key customer wins, competitive wins and customer satisfaction. Coordination with marketing department for leads generation and leads management. Coordination with technical team for pre-sales (demonstrations, benchmarks) and post- sales technical requirements of customers. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional conference, networking, lead generation. Maintaining business ethics, on time reporting and proper documentation. Build strong customer business relations, references for upsell and cross sell. Develop market knowledge Must possess an aggregate of 70% in 10th / 12th / Diploma/ BE, MBA Marketing Competencies required Excellent presentation and written communication skills in English. Team player with good Interpersonal skills. Highly self-motivated and Focused. Ready to travel, prepared to occasionally work out of working hours.

Position: Service Desk Analyst III Job Description: IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Act as shift lead and ensure to monitor and guide team What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity s Product Engineering Teams optimize existing products from information or input provided by marketing, customers, Operation Teams, Development Engineers or other employees. They maintain existing products, processes, and specifications including modifications for new applications consistent with manufacturing techniques and economies. They also initiate and implement programs to continuously improve quality, and cost, while meeting customer requirements and may support and implement product extensions to existing platform products to meet specific customer requirements. As part of the Product Engineering Team all activities related to PEC (Product Environmental Compliance), Material Compliance and Sustainability should be pro-actively driven and owned. Be the go-to expert for PEC & Sustainability related inquiries. Supporting Corporate initiative and drive execution within the Sub Vertical. Responsibilities Leading global Product Environmental Compliance (RoHS, REACH, California Prop65, ) for Relays, Terminal Blocks and Distribution Blocks Leading global Sustainability activities in the Sub Vertical to meet TE s commitment regarding carbon footprint reduction Being the technical connection between Corporate team and Product Engineering Teams Driving Corporate initiatives regarding PEC and Sustainability within the Sub Vertical Supporting Engineering functions regarding PEC & Sustainability for Legacy Products and New Product Development Projects Being a solution provider to meet regulatory requirements Proactively identifying upcoming changes to regulatory requirements, creates an action plan and ensures smooth execution Proactively identify and manage risks related to product safety, quality, and legal issues. Complete customer requests MD/compliance form basing on TE standard MD form Collaboration with procurement to push compliance/MD data from suppliers Desired Candidate Profile: Minimum of 8 years of relevant compliance engineering work experience with electro-mechanic components Technical knowledge in Product Environmental Compliance (RoHS, REACH, California Prop65, ) Technical knowledge in Sustainability / Carbon Footprint reduction Technical knowledge in stamped and molded parts, in respect to PEC Good command in verbal and written English language to facilitate global communication both internally and with external customers. Ability to work in a global environment - able to accommodate varying time zones and capable of collaborating with individuals across geographies. Experience in Microsoft Office applications basic project management knowhow, preferred Competencies Location

Position: Service Desk Analyst III Job Description: IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Act as shift lead and ensure to monitor and guide team What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Key Account Manager: Client Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise clients. Serve as the main point of contact for all client-related issues and needs. Strategic Planning: Develop and execute strategic account plans to drive growth and achieve sales targets. Identify opportunities for upselling and cross-selling within existing accounts. Customer Satisfaction: Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service. Revenue Growth: Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts. Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery. Reporting and Analysis: Monitor account performance, analyze key metrics, and prepare regular reports for senior management. Use data-driven insights to inform account strategies and improve client outcomes. Contract Negotiation: Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company. Market Insight: Stay up-to-date with industry trends, market conditions, and competitor activities to provide clients with relevant and timely insights. Benefits: Collaborative and innovative work environment. Dynamic & high-performing team that thrives in a fast-paced environment. Opportunities for professional growth and development. Cutting-edge technology stack and tools. Make a significant impact on our products and the user experience. Join a team of passionate, creative, and driven individuals. 5 Days working. Flexible Working Hours. Experience good work culture with regular fun activities. Health medical insurance coverage with Family, etc

Job Description: Key Account Manager Location: Noida, Uttar Pradesh, IND Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it s in our differences that we empower the way the world learns. About the Role: The Key Account Manager (KAM) is responsible for managing and growing relationships with the companys top-tier accounts. This role focuses on acquiring new business, expanding existing partnerships, and ensuring customer satisfaction at the highest level. The KAM is fully dedicated to managing strategic accounts. The Key Account Manager (KAM) will play a crucial role in driving business growth by managing and expanding relationships with top-tier accounts. This role is essential for ensuring customer satisfaction, acquiring new business, and supporting the companys overall sales and business objectives. How will you make an impact? Strategic Account Management : Build and maintain strong, long-term relationships with Tier 1 customers. Gain a deep understanding of their needs, goals, and challenges to offer customized solutions. Identify opportunities to cross-sell or upsell additional products and services, such as digital eBooks and print solutions. Serve as the primary point of contact for assigned accounts, ensuring clear communication and prompt issue resolution. Oversee smooth onboarding processes and drive high customer retention. New Business Development : Identify and target prospective high-value customers within the assigned region or segment. Develop and execute strategies to win new business from strategic accounts. Work closely with the marketing team to leverage leads and convert them into new opportunities. Reporting and Analytics : Provide regular updates to the National Sales Head on account performance in CRM system, pipeline progress, and key metrics. Analyze customer data to identify trends, opportunities, and risks. Market Insights : Share market, competitor insights with sales, product and marketing teams regularly What We Look For Bachelors degree in business administration, marketing, or a related field Minimum of 10 years of work experience in account management or sales, with a proven track record of managing and growing key accounts Strong relationship-building and communication skills. Ability to understand customer needs and provide tailored solutions. Excellent negotiation and problem-solving skills. Proficiency in CRM systems and sales management software. High attention to detail and accuracy. Ability to build long-term relationships with the clients Ability to adapt to changing industry trends and regional demands Use of AI to enhance productivity. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the worlds most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform todays biggest obstacles into tomorrows brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individuals status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wileys good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-RB1

Customer Success Manager, India About Us Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful empowers finance, accounting, and business users to plan confidently, close faster, and report accurately. More than 1,500 customers, including Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, and Specialized rely on Planful to accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company backed by Vector Capital, a leading global private equity firm. Learn more at planful.com . About the Role: As we embark on our 2025 expansion, Planful is seeking 2 to 5 years of experience a dynamic and experienced Founding Customer Success Manager (CSM) specializing in FP&A/Accounting to join our team in Hyderabad, India. As one of the first CSMs in this region, you will play a crucial role in ensuring our global customers realize the full value of Planfuls innovative and ever-evolving solutions. Your expertise in FP&A and Accounting will drive successful customer onboarding, product adoption, and long-term satisfaction. You will serve as a trusted advisor and a key player in our customer retention strategy, ensuring that our solutions align with customers financial planning needs. This is an exciting opportunity to be the trusted advisor for our global customers, ensuring they are fully leveraging our FP&A solutions to drive success in their financial planning and analysis processes. You ll have the opportunity to own relationships, solve complex challenges, and make a real difference in their business outcomes. Responsibilities Support and nurture long-term relationships with global customers, positioning yourself as a trusted advisor and product expert. Customer Retention: Provide outstanding service and guidance to ensure clients are maximizing the value of Planful, increasing satisfaction and reducing churn. Collaborative Problem-Solving: Partner with internal teams (Customer Success, renewals, training, product, support, sales) to resolve customer issues quickly and efficiently, providing excellent service at every touchpoint. Proactive Guidance: Develop customer specific understanding of their business objectives, use case and technical tools to provide insights and solutions that align with their objectives, helping them fully leverage the Planful platform. Data-Driven Insights: Use customer data and analytics to track engagement, identify risks, and create strategies to drive deeper product adoption and value realization. Establish Best Practices: Contribute to the development of scalable best practices for customer success at Planful India, supporting future growth. What You Bring to the Table FP&A/Accounting Expertise: Strong background in financial planning and analysis, accounting, or a related field, with experience in SaaS environments being a plus. Customer Success Experience: Demonstrated success in customer success, account management, or consulting roles, particularly with North America and EMEA-based clients. Technical Aptitude: Ability to understand and communicate complex software solutions related to FP&A and accounting processes. Global Mindset: Proven ability to work with international customers, understanding diverse cultural and business needs. Excellent Communication Skills: Strong written and verbal communication skills to effectively engage with stakeholders at all levels, including CFOs and finance teams. Problem Solver: Analytical skills and a proactive approach to resolving customer issues. Data-Driven Approach: Experience leveraging data to inform decision-making and customer success strategies. Entrepreneurial Spirit: Enthusiastic about building something new within a fast-paced, high-growth environment like Planful. Flexibility: Willingness to work in US hours to meet the needs of Planful s global customer base. Education: Bachelors degree in Finance, Accounting, Business Administration, or a related field, MBA or relevant certifications (e.g., CPA, CFA) are preferred, but by no means required. Why Planful Planful exists to enrich the world by helping our customers and our people achieve peak performance. To foster the best in class work we re so proud of, we ve created a best in class culture, including: 2 Volunteer days, Birthday PTO, and quarterly company Wellness Days 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave Annual Planful Palooza, our in-person, company-wide culture kickoff - most recently held in Goa, India! Company-wide Mentorship program with Executive sponsorship of CFO and Manager-specific monthly training programs Employee Resource Groups such as Women of Planful, Parents of Planful, and many more. We encourage our teammates to bring their authentic selves to the team, and have full support in creating new ERGs & communities along the way

Position : Implementations/Program Manager Location: Noida Headquartered in Kansas City, USA, C2FO has more than 500 employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world s largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $350+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform. We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products. Primary Responsibilities: The Implementation Manager position is responsible for managing India client software integration projects by performing the following duties: Provide quality service that consistently exceeds client and company expectations. Manage project scope, budget and schedule to baselines established by client and company. Communicate effectively with both internal and external stakeholders. Resolve client problems related to services or the software product to pre-determined SLA s. Train clients on product features and additional services related to C2FO s SaaS solution. Educate clients on C2FO Best Practices and tools to grow program impact. Influence and spur initiatives, facilitate and enhance performance within a cross-functional environment. Attend on-site client meetings when necessary. Contribute to internal PMO resources and lessons learned. Support India team operationally in additional areas covering but not limited to marketing, account management, sales ops, etc. Experience that will help you succeed : Bachelor s/Master s degree in Engineering or Business related discipline or equivalent practical experience 5+ years of experience in Technical/Finance Project Management in Methodologies such as SDLC, Agile, SCRUM, Waterfall Excellent experience in presenting to executive sponsors and demonstrated strong communication skills at all levels of management Proven ability to demonstrate a drive for results and accountability of business needs Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective A few more things to know : The ideal candidate will be a highly professional, energetic, and motivated team player who embodies integrity and honesty at all times. They should exemplify C2FO s vision and values, maintaining an unwavering commitment to professionalism and client service while continuously learning and adapting to evolving market dynamics and client expectations. This role requires up to 50% travel. Benefits At C2FO, we care for our customers and people the vital human capital that helps our customers thrive. Thats why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. Commitment to Diversity and Inclusion . As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. #LI-PV