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M3 Eu

Reach and engage with over 6 million members across M3-owned networks and via Networks in Health, a highly effective international alliance of trusted online healthcare communities in key markets. Our closed, local communities of doctors are trusted by our members as places where they can reach content relevant to their profile and geography. M3 has over 20 years of experience building online doctor communities and providing meaningful content to our members. These communities include Doctors.net.uk in the UK, Vidal in France and m3.com in Japan and offer clients a unique opportunity to communicate with doctors. M3 provides high-quality, high-impact multi-channel programmes, disseminating content to doctors to inspire belief and drive behaviour change. Through market research and precise profiling capabilities, M3 can provide an in-depth understanding of target audiences, ensuring that all messaging is shaped for maximum effect. This bespoke content can be localised, translated, and delivered according to compliance regulations in each of our communities. M3 has a proven track record in delivering unparalleled creatives, content, and engagement through targeted campaigns, meeting strategic objectives, and driving tangible ROI. M3 is committed to its mission to use technology to help people live longer, healthier lives and reduce costs in healthcare. For further information contact reachdoctors@eu.m3.com

29 Job openings at M3 Eu
Fieldwork Co-ordinator - US EST Shift Bengaluru 3 - 7 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description Overview of Fieldwork team: Fieldwork team uses our proprietary tool called IPP which does target list matching with our panel, list upload, emailing, campaign creation, redirections, sample out, fax handling etc to ensure all project sampling activities done properly. Broad Responsibilities: Work on the assigned Sampling task and ensure quality completion in a quick TAT Identify and implement innovative techniques and solutions that can be adapted into Sampling workflow as best practices Conduct quality control checks on process front to ensure error free deliverables Coordinate and consult with Project Managers on prioritizing the work and its deliverables without compromising on client satisfaction and assigned deadline Should be committed for BCP (Business Continuity Plan) when needed Pre-requisites for hiring: Strong expertise in Market Research Services focusing on Healthcare Vertical and consumer experience Strong Knowledge of Excel, Word, and any programming language would be added advantage Adaptability, flexibility and the ability to work under pressure Strong organizational and communication skills Commitment to work beyond working hours to achieve deadline when necessary to keep client satisfaction high As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards . Willing to work in US Shift (6:00 PM to 3:00 AM or 7:00 PM to 4:00 AM) Qualifications BCA/BSc graduate

SENIOR PHP DEVELOPER Bengaluru 8 - 12 years INR 10.0 - 14.0 Lacs P.A. Work from Office Full Time

Job Description Shift timing and Working days: Monday to Friday 9:00 AM - 6:00 PM AEDT/AEST (US Shift) Description: As a senior PHP developer, you will lead and handle complex projects and offer technical expertise. Your experience and knowledge will be critical in driving the success of our web development initiatives. Requirements: Leading the development of complex PHP projects Architecting and designing scalable web applications Collaborating with stakeholders to define project requirements Ensuring the security and performance of PHP applications Making critical technical decisions and recommendations Troubleshooting and resolving challenging technical issues Conducting performance analysis and optimization of databases Implementing automated testing and continuous integration practices Evaluating and integrating new PHP libraries and technologies Contributing to the development of coding standards and best practices within the organization Leading cross-functional teams in project planning and execution Providing input on technology and tool selection for projects Mentoring and coaching junior and mid-level developers to enhance their skills Skills: 8 - 12 years of experience as a PHP developer and a self-starter Extensive experience in PHP development, including working with PHP frameworks Proficiency in front-end technologies such as HTML, CSS, JavaScript, and frameworks like Vue.js or ReactTML, CSS, and JavaScript Expertise with MySQL for database operations Advanced knowledge of PHP performance-tuning techniques Experience with DevOps practices and tools for deployment and infrastructure management Familiarity with cloud-based services and serverless architecture Expertise in implementing security best practices and compliance standards Experience with microservices architecture and API design Ability to lead code reviews and enforce coding standards Strong analytical and critical thinking abilities Project management skills and experience with Agile methodologies Excellent problem-solving and decision-making abilities Effective communication and teamwork skills Qualifications Engineering graduate

Graphic Designer Bengaluru 3 - 5 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description We are looking for a talented Presentation Designer and an innovative thinker to join our creative team, working primarily across B2B and internal comms arms of multiple M3-owned businesses. Working in close partnership with other members of the graphic design team, the wider marketing team and other internal stakeholders, you will be responsible for transforming complex information into visually compelling presentations that support internal and external communications, marketing initiatives, and executive needs. You will work closely with stakeholders across the business to ensure every presentation aligns with our brand identities and communicates messages clearly and effectively. Responsibilities: Design engaging, brand-consistent presentations for client presentations, external pitches, marketing campaigns, and executive communications. Collaborate with marketers, executives, sales teams, and content creators to interpret ideas and data into visual formats. Create custom infographics, icons, and illustrations to enhance slide content and storytelling. Develop presentation templates, style guides, and design systems to ensure visual consistency. Maintain high attention to detail, ensuring accuracy and clarity in all deliverables. Translate data and research into easy-to-understand charts, infographics, and visuals. Work under tight deadlines while managing multiple projects simultaneously. What you ll do to succeed: Support the design function across M3 s portfolio of brands and internal programs Design intelligent marketing collateral that achieves its objectives and supports the delivery of organisational goals Ensure that accessibility best practices are observed Work closely with other members of the graphic design and marketing teams, and other marketing stakeholders to collaborate on campaign strategy and impact Deliver projects including, but not limited to: Essentials: PowerPoint presentations, Infographic design, Marketing collateral, Publishing layouts for whitepapers, Sales documents Nice to have: Trade show materials, Web graphics / site updates, Wordpress websites, Social media images, Emails (Hubspot), Hubspot landing pages Requirements: 3-5 years of professional experience in graphics and presentation design. Excellent visual storytelling skills and an understanding of layout, typography, and brand consistency. Solid foundation in design principles, including layout, typography, color theory, and visual hierarchy, especially in PowerPoint. Ability to transform abstract concepts and complex data into clean, professional visuals. Comfortable collaborating with stakeholders and presenting design concepts. Portfolio showcasing high-quality presentation work and visual storytelling. Preferred experience: Experience designing presentations for executives, investor pitches, or high-stakes client meetings. Familiarity with B2B or corporate environments, especially tech, consulting, or finance, is preferred. Strong proficiency in Microsoft Office, specifially PowerPoint and Word; Adobe Creative Suite (especially Illustrator, InDesign, Photoshop) is a must. Knowledge of video editing, Hubspot, WordPress, Elementor, and Canva are a plus. Strong communication skills is imperative for this role: Client Interaction: Able to ask the right questions, interpret briefs accurately, and present ideas clearly. Team Collaboration: Works well with other designers, marketers, developers, and project managers. Feedback Integration: Listens actively, accepts constructive criticism, and revises designs accordingly. Storytelling: Understands how to communicate messages visually to target audiences effectively. Person specification: Passionate design professional, enthusiastic about supporting a growing team, and applying best-in-class design to bring concepts to life A creative thinker with the ability to be flexible in their approaches and the confidence to make their own suggestions while delivering briefs Motivated by an exciting and collaborative team environment Able to make decisions, take ownership and accept accountability Self-motivated and driven with a passion for excellence Self-directed worker with the professionalism and focus to work relatively autonomously, albeit with the support of design, and marketing colleagues Previous design and / or marketing experience, preferably in a healthcare environment, and / or with experience of internal / corporate communications Excellent attention to detail Qualifications Preferred Education/Degree

Presentation Designer Bengaluru 3 - 5 years INR 2.0 - 6.0 Lacs P.A. Work from Office Full Time

We are looking for a talented Presentation Designer and an innovative thinker to join our creative team, working primarily across B2B and internal comms arms of multiple M3-owned businesses. Working in close partnership with other members of the graphic design team, the wider marketing team and other internal stakeholders, you will be responsible for transforming complex information into visually compelling presentations that support internal and external communications, marketing initiatives, and executive needs. You will work closely with stakeholders across the business to ensure every presentation aligns with our brand identities and communicates messages clearly and effectively. Responsibilities: Design engaging, brand-consistent presentations for client presentations, external pitches, marketing campaigns, and executive communications. Collaborate with marketers, executives, sales teams, and content creators to interpret ideas and data into visual formats. Create custom infographics, icons, and illustrations to enhance slide content and storytelling. Develop presentation templates, style guides, and design systems to ensure visual consistency. Maintain high attention to detail, ensuring accuracy and clarity in all deliverables. Translate data and research into easy-to-understand charts, infographics, and visuals. Work under tight deadlines while managing multiple projects simultaneously. What you'll do to succeed: Support the design function across M3 s portfolio of brands and internal programs Design intelligent marketing collateral that achieves its objectives and supports the delivery of organisational goals Ensure that accessibility best practices are observed Work closely with other members of the graphic design and marketing teams, and other marketing stakeholders to collaborate on campaign strategy and impact Deliver projects including, but not limited to: Essentials: PowerPoint presentations, Infographic design, Marketing collateral, Publishing layouts for whitepapers, Sales documents Nice to have: Trade show materials, Web graphics / site updates, Wordpress websites, Social media images, Emails (Hubspot), Hubspot landing pages Requirements: 3-5 years of professional experience in graphics and presentation design. Excellent visual storytelling skills and an understanding of layout, typography, and brand consistency. Solid foundation in design principles, including layout, typography, color theory, and visual hierarchy, especially in PowerPoint. Ability to transform abstract concepts and complex data into clean, professional visuals. Comfortable collaborating with stakeholders and presenting design concepts. Portfolio showcasing high-quality presentation work and visual storytelling. Preferred experience: Experience designing presentations for executives, investor pitches, or high-stakes client meetings. Familiarity with B2B or corporate environments, especially tech, consulting, or finance, is preferred. Strong proficiency in Microsoft Office, specifially PowerPoint and Word; Adobe Creative Suite (especially Illustrator, InDesign, Photoshop) is a must. Knowledge of video editing, Hubspot, WordPress, Elementor, and Canva are a plus. Strong communication skills is imperative for this role: Client Interaction: Able to ask the right questions, interpret briefs accurately, and present ideas clearly. Team Collaboration: Works we'll with other designers, marketers, developers, and project managers. Feedback Integration: Listens actively, accepts constructive criticism, and revises designs accordingly. Storytelling: Understands how to communicate messages visually to target audiences effectively. Person specification: Passionate design professional, enthusiastic about supporting a growing team, and applying best-in-class design to bring concepts to life A creative thinker with the ability to be flexible in their approaches and the confidence to make their own suggestions while delivering briefs Motivated by an exciting and collaborative team environment Able to make decisions, take ownership and accept accountability Self-motivated and driven with a passion for excellence Self-directed worker with the professionalism and focus to work relatively autonomously, albeit with the support of design, and marketing colleagues Previous design and / or marketing experience, preferably in a healthcare environment, and / or with experience of internal / corporate communications Excellent attention to detail Qualifications Preferred Education/Degree

Survey Programmer (Confirmit) Bengaluru 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description Remote working or Permanent Work from Home Business Unit Mission : The Survey Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements out of the box solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contributing to the creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects. A successful candidate has strong programing knowledge of Confirmit (Forsta Plus) and preferably also Decipher (Forsta Surveys) and pharmaceutical market research in general. Essential Duties and Responsibilities: Including, but not limited to the following: 50% - Online Survey Development Programmer maintains full responsibility for online survey development: Thoroughly reviews client materials. Delivers high quality surveys against client s materials within expected timeline. Works to resolve amendments during quality assurance/client testing phase. 30% - Client Focus Programmer strives to exceed the client s satisfaction when programming: Proactively suggests design improvements to ensure panelist comprehension. Meets programming timelines. Resolves data issues in the timeliest and most complete manner. Works directly with the client on custom solutions. 5% - Survey Deployment and Online Reporting Prepares survey for deployment and sets up link to track progress in field. 5% - Deliverables Programmer works with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements, etc. 5% - Process Programmer contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage. 5% - Miscellaneous Programmer spends time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance Work cooperatively with others Comply with all company policies and procedures Supervisory Responsibility: No Outcomes: Min 6.4 programming client satisfaction score on a 1-7 scale. Min 94% error-free survey links. Min 98% on-time link delivery with early % deliveries expected. Competencies: Expert knowledge of Confirmit (Forsta Plus) a must (min 2 years required). Market research experience, preferably pharmaceutical (min 1 year required). Knowledge of Decipher (Forsta Surveys) in addition to Confirmit (Forsta Plus) (desirable). JavaScript, jQuery, HTML programming knowledge. Commitment to accuracy and integrity, doing it right the first time. Strong problem-solving skills, including an ability to think outside the box . Adherence to set processes and standards. Qualifications Education and Training Required: Bachelor s or Master s in Computer Science (B.E./B. Tech/MSc/MCA).

Social Media Recruitment Manager Bengaluru 1 - 6 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description OVERALL EXPERIENCE 4 to 6 yrs of relevant experience in digital marketing, panel recruitment, with at least 2+ years focused on social media based targeting strategies DOMAIN EXPERIENCE 1-2 years experience in global healthcare primary market research or data collection (Not mandatory) OTHER EXPERIENCE: Respondent recruitment and data collection leveraging proprietary multi-panels mode. Proven experience in using platforms like LinkedIN, Facebook, Instagram, Reddit, Twitter for panel recruitment processes EDUCATION Graduates & Above (MBA in marketing will be a plus) LOCATION Bangalore Preferred (blended model) About Fieldwork & Custom Recruitment Team Fieldwork team & CR team plays a pivotal role in the success of project delivery, improving panellists experience and ensuring customer satisfaction. This team is solely responsible for collecting data across global markets as per the project scope by leveraging internal panel, group panel resources and implementing other custom recruitment field strategies (like, Digital & social media-based recruitment, dot mailer & external campaigns, text messaging, list purchase, direct mailers etc.) and at times through external vendor support. Job Purpose The Social Media Recruitment Manager will be responsible for implementing various digital marketing strategies for effective targeting & recruitment of healthcare professionals for various primary market research surveys. The role involves effective utilization of various social media channels and other online programs to attract target audiences. Will be working in close partnership with the local fieldwork teams and will be accountable for designing and deploying strategies to recruit new panel members. This role requires innovative, out of the box thinking with an analytical & strategic bend of mind, who can excel in a fast-paced environment and can adjust tactics to deliver the required results. This person will have to take complete ownership of developing paid campaigns, including Ad content, define appropriate targeting, set budgets and track ROI. This is an individual contributor role with no people management tasks involved. However, this role will entail working with cross-divisional teams and strong collaboration with m360 project management & fieldwork operations team. Essential Duties and Broad Responsibilities Design and implement marketing & recruitment campaigns that achieve project and panel objectives Design, plan and execute complementary social media campaigns to recruit & onboard new healthcare panel members (Doctors, Allied healthcare professionals, patients & consumers) in USA, Canada and India Hold responsibility for the analytical reporting of digital marketing and social media campaigns and use that data to inform future activities and improvements Create engrossing & attractive templates and compelling visuals for paid campaigns, online Ads and banners Leverage LinkedIN & other professional networking platforms to expand reach, followers and target potential survey participants Establish connections with healthcare influencers to promote m360 brand & surveys Identify affiliate tools & partners and develop strong collaborative relationships and utilize those connections & tools for project level & panel recruitment Expand FB group (both open & closed) & advisory group connections and run Run weekly & monthly campaign reviews to track performance of campaigns and propose improvements. Identify trends and insights, and optimize campaign level ROI and performance based on the insights Work closely with project & fieldwork management teams on campaign strategy, budget and expected outcomes As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards . PRE-REQUISITES FOR THE ROLE: Experience in building & executing social media based panel recruitment strategies Strong familiarity with social media & digital marketing platforms Deep experience of email campaign strategy, automation, and tactics A creative thinker with the capacity to design engaging campaigns and contents Ability to track ROI of campaigns and optimize accordingly Experience using ATS platforms, social media analytics tools and CRM platforms Excellent copywriting skills for web and email Motivated by an exciting and collaborative team environment Able to make decisions, take ownership and accept accountability Self-motivated and driven with a passion for excellence Previous marketing experience, preferably in a healthcare or B2C environment Excellent verbal and written communicator with an eye for detail Bachelors degree in business, marketing, or any other relevant field Proficient in using MS office and know-how of executive reporting Should possess excellent interpersonal skills and the ability to collaborate with global teams. Comfortable and willing to work in afternoon/night shift (GMT/ET) Supervisory Responsibility: No Knowledge, Skill, Ability: Strong awareness of recent digital marketing & social media trends & tools The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. The candidate must multi-task and can work well under pressure. The candidate must have exceptional written and verbal communication skills. The candidate must have strong Microsoft Office skills, graphic designing platforms like Canva, Adobe etc. Qualifications Graduates & Above (MBA in marketing will be a plus)

Senior Account Manager Bengaluru 6 - 8 years INR 9.0 - 13.0 Lacs P.A. Work from Office Full Time

As a Senior Account Executive, you will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy. Essential Duties and Responsibilities: Facilitate bid process by qualifying RFP s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company s CRM tool updated with delivered bids. Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up[1]selling and managing client expectations during delivery phase. Assist the Client Services Team during project delivery with additional information and partner source, if required. Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors. As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards. Education and Other Requirement: bachelors degree or equivalency preferred, 6-8+ years of experience in pre-sales and proposal management in the Market Research industry Strong communication skills (spoken and written English) Proficiency in MS Word, Excel, and PowerPoint Customer-centric mindset; previous customer service experience is a plus Qualifications bachelors degree or equivalency preferred

Quantitative Fieldwork Coordinator Bengaluru 3 - 7 years INR 11.0 - 15.0 Lacs P.A. Work from Office Full Time

The Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client. The Fieldwork Coordinator liaise with other team members to deliver the project, being fully responsible for the sampling and setup aspects of the allocated projects. The Quantitative Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents and vendors. They will assist with the set-up of the study and other project requirements as needed. Essential Duties and Responsibilities: The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation. Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment. Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results. Build a sampling plan for the projects allocated. Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions. Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted. Provide recruitment update to the project management team upon request. Ensure projects are completed in line with timelines stipulated by the client. Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects. Track, monitor and report on sampling performance at a project level. Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability. Address Project Managers and other stakeholders requests in timely manner Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood. Takes notes and fill checklists during key meetings and share them with the attendees afterwards Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions. Track, monitor and report on custom recruitment performance. Support PMs ensuring that projects are closed and ready for invoicing in a timely manner Setup Dynamic Audiences on projects based on the clients specifications. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance Work cooperatively with others Comply with all company policies and procedures Communicate (verbally and written) in a timely manner with clients and internal stakeholders Adopt new procedures and processes Supervisory Responsibility: No Outcomes: Keep M3 outsourced project recruitment rate under the given KPIs per market Achieve monthly revenue, profit, and CSS targets on assigned projects - 6.5 or higher, 46.9%+ GP Improve panel user experience by achieving 85% Dynamic Audience usage, and 50% efficiency of the tool. High process adherence Have an excellent understanding of the M3 platforms and dynamic audience, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability and provide detailed feedback on changes to tools and processes. Custom recruitment effectiveness - maintain outsource rate at 5% or lower for US HCPs surveys. Competencies: Communication - able to clearly communicate with client and internal stakeholders effectively. Teamwork - Be able to work as part of a team and show flexibility in the tasks they are asked to perform Detail oriented - Ensure accuracy and display excellent attention to detail Independently motivated - inspired by working in a dynamic environment, and able to prioritize tasks throughout the workday Comfortable with change, ability to derive opportunity from uncertainty Responsive and able to work we'll under pressure Ability to help manage multiple projects accurately and on time in a fast-paced environment, where deadlines can move, and other changes often occur in real time. Qualifications bachelors degree or equivalent required Relevant coursework in market research or healthcare preferred but not required.

Lead Generation & Inside Sales Bengaluru 2 - 5 years INR 6.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description Team: Sales/Business Development Overall Experience: 2 to 5 years Domain Experience: At least one year of latest experience in Healthcare or Pharma industry inside sales is required Location: Anywhere in India, work from home Shift Hours: Should be willing to work in US shift, EST time zone. About the Role: M360 is looking for an Inside sales specialist who can cultivate opportunities for new business development opportunities and plans strategies to target potential clients and customers. Inside sales Team is the cornerstone of any successful organization because they ultimately generate new revenue by getting client business referrals, network, and web leads and provide prospective customers/clients with all services offered, and additional presentations as needed. Essential duties and broad responsibilities: Responsible for coordinating activities related to sales and new client acquisition Developing a thorough understanding of m360 Research services, target customer profile, and value proposition Identifying, qualifying, and making sales pitch to potential new clients Reaching monthly targets for scheduling new meetings between potential clients and m360 s Sales team Maintaining a healthy sales pipeline through using best practices such as Prospecting, Lead Qualification, Lead Nurturing, and obtaining bids. Setting up meetings with US-based clients via calls and Emails Collaborating with sales team in the US Doing extensive Market Research on all potential clients Developing customized targeted sales strategies Coordinating new business generation activities Answering potential client questions and follow-up call questions As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards . PRE-REQUISITES FOR THE ROLE: Prior Inside Sales experience in selling B2B services to Healthcare companies in the US and/or Europe Problem-solving and analytical skills to optimize the prospecting and lead nurturing process and get faster results Comfortable making calls and talking to new people all-day Excellent verbal and written communication skills; the ability to call, connect and interact with clients Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanor Eager to expand the company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Excellent analytical and time-management skills Ability to work independently or as an active member of a team Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Bonus Points If Experience with lead generation and prospect management Cold calling experience: Previous experience as an inside sales representative, or related sales experience Able to communicate with C-Level Executives professionally Supervisory Responsibility: No Qualifications Any graduate, degree in pharma or healthcare is highly desirable

Senior Software Engineer (Frontend Technology) Bengaluru 6 - 9 years INR 15.0 - 19.0 Lacs P.A. Work from Office Full Time

Job Description Business Unit Mission: M3 Global Research, an M3 company is looking for a Senior Software Engineer, who can thrive in a fast-paced environment developing complex applications to join our cutting-edge engineering team. Our ideal candidate would demonstrate an understanding of software development concepts and development lifecycles using Agile methodologies, object-oriented design, and accepted design patterns and practices. Youll be responsible for assisting with system design, coding, improving application performance, collaborating with other developers, and assisting with testing. Essential Duties and Responsibilities: Including, but not limited to the following: Design, implement, and deliver highly scalable solutions using modern web technologies and architecture. Continuously develop, release, monitor, and improve systems and services while fostering a culture of accountability. Follow and actively promote software development processes and best practices within the team. Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to ensure alignment and progress tracking. Provide regular status updates to stakeholders, clearly communicating progress, roadblocks, and timelines. Collaborate with product managers, designers, and other engineers across the organization to deliver high-quality applications. Take ownership of assigned deliverables, ensuring work is delivered iteratively while embracing Agile principles. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance. Work cooperatively with others Comply with all company policies and procedures. Supervisory Responsibility: N/A Outcomes: Deliver high-quality applications Ensure continued good performance of applications Adopt zero-tolerance for errors in production Engage with team and keep positive culture Competencies: Attention to Detail Analytical Problem Solving Patient Knowledge and Skills: Strong proficiency in JavaScript (ES6+), with a deep understanding of core language concepts and best practices. Expertise in modern frontend frameworks with advanced experience in React, Next.js, and Angular. Deep understanding of TypeScript for building robust and maintainable applications. Solid grasp of responsive and mobile-first design principles; experience with CSS3, HTML5 and modern styling solutions. Experience working with CSS component libraries such as Material UI and Angular Material to efficiently build consistent and scalable user interfaces. Experience designing and implementing reusable, scalable UI. Familiarity with state management libraries and patterns (e.g., Redux, Zustand, NgRx). Proficient in writing unit, integration, and end-to-end tests using tools such as Jest, Cypress or similar. Proficient with source control tools like Git for collaborative development and versioning. Knowledge of secure coding practices and familiarity with standards like OWASP Top Ten and SANS CWE, with a commitment to adapting to evolving security threats through audits and ongoing education. Team-oriented with exceptional collaboration and communication skills, both verbal and written. Exceptional multitasking abilities, capable of balancing multiple projects and priorities effectively. An analytical mindset with superior problem-solving abilities and a strong inclination to learn and implement new techniques. Experience with Node.js is a plus. Qualifications Bachelor s Preferred or relevant years of experience

Project Manager/Sr. Project Manager - US Shift Bengaluru 2 - 5 years INR 11.0 - 16.0 Lacs P.A. Work from Office Full Time

Job Description Looking for candidates who is willing to work from Bangalore office in Hybrid model. REPORTING TO : Director - Market Research EXPERIENCE : 2 - 5 years of managerial experience in MR EDUCATION : Any Graduate - Any graduate with PG in management LOCATION : Bangalore BROAD RESPONSIBILITIES: The following are the roles and responsibilities of the Project Manager The key face for the customer, managing clients, issues, and engagement through the course of projects. Provide clients with solutions related to projects with focus on nurturing client relationships The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables. The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project. With minimal consultation from a senior team member, manages all aspects of the internal business process all administrative tasks project initiation project scheduling managing all field activities to ensure that projects are completed within established budgets, parameters and schedule monitoring field status reports understanding the data requirements checking data and proofreading deliverables coordinating with internal and external departments/agencies Project management, client management, client servicing, excellent communication skills Qualifications Experience in MR Data collection and consulting Study setup Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies

Senior Account Executive (US EST Shift) Bengaluru 2 - 5 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description Job Description: As a Senior Account Executive, you will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy. Essential Duties and Responsibilities: Facilitate bid process by qualifying RFP s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company s CRM tool updated with delivered bids. Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up[1]selling and managing client expectations during delivery phase. Assist the Client Services Team during project delivery with additional information and partner source, if required. Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors. As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards. Supervisory Responsibility: No Education and Other Requirement: Bachelor s degree or equivalency preferred, 2-5 years of experience in pre-sales and proposal management in the Market Research industry Strong communication skills (spoken and written English) Proficiency in MS Word, Excel, and PowerPoint Customer-centric mindset; previous customer service experience is a plus Qualifications Bachelor s degree or equivalency preferred

Senior Research Associate (Cold Calling) Bengaluru 1 - 3 years INR 3.0 - 6.0 Lacs P.A. Work from Office Full Time

Job Description Overview: We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment. This role requires an individual with strong cold calling, lead generation, list building, and desk research capabilities to deliver results. The ideal candidate must be a self-starter with a passion for generating new opportunities, nurturing prospects, and expanding market reach. The Telecaller will work closely with the Operations teams to identify potential customers, engage with decision-makers, and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects. Key Responsibilities: 1. Cold Calling & Lead Generation: Conduct high-volume cold calling to potential respondents to introduce company services/products and aggressively recruit for Healthcare Professionals to join our panel. Dial through client provided lists with phone numbers, get through gate keepers, and achieve targets set. make outbound calls to potential respondents or decision-makers using client-provided lists. The caller must navigate gatekeepers effectively and ensure successful reach to the target individual. Identify, qualify, and nurture list building and networking opportunities through phone calls, emails, and other communication channels. Understand client requirements, pain points, and business needs to tailor pitches accordingly. Maintain an updated and organized database of leads, prospects, and follow-up activities. Make outbound calls to contacts on lists provided by clients across various geographies. Identify and bypass gatekeepers to connect with the intended target. Clearly introduce the purpose of the call and engage the respondent in line with project requirements. Capture accurate responses or confirm interest, as per project goals (e.g., recruitment, screening, appointment setting). Maintain detailed and accurate call records in the calling system or project tracker. Meet daily, weekly, and monthly calling and conversion targets. Collaborate with team leads and quality control to ensure high standards of call delivery. Required Skills: Prior experience in cold calling, telemarketing, or outbound sales is preferred. Strong communication and persuasion skills. Ability to handle objections and maintain professionalism on calls. Comfortable working with targets and call quotas. Preferred Attributes: Perseverance and target orientated in high-volume call environments. Quick learner with adaptability to project-specific scripts and objectives. Time management and self-motivation in both remote and office-based settings. 2. List Building & Desk mining: Research and build targeted prospect lists from various sources, including online directories, LinkedIn, industry reports, and other data sources. Continuously update and refine the lead database to ensure accuracy and relevance. Categorize leads based on priority, industry, and potential conversion rate. Utilize platforms such as LinkedIn, Facebook, and other social media channels to source potential contact details. 3. Performance Tracking & Reporting: Track and analyze call performance, lead conversion rates, and pipeline progress. Provide weekly and monthly reports on lead generation activities, successes, and areas for improvement. Adjust strategies based on performance data and feedback from the sales team. Key Skills & Qualifications: Experience: 1-3 years in outbound tele calling sales process, inside sales, business development, or lead generation roles. Excellent Communication Skills: Strong verbal and written English communication. Self-Motivated & Proactive: Ability to work independently with minimal supervision and take initiative. Sales & Persuasion Skills: Ability to convince, negotiate, and build rapport with potential clients. Tech-Savvy: Comfortable with CRM tools, LinkedIn, data research tools, and lead generation software. Result-Oriented: Strong focus on achieving KPIs, lead conversion targets, and business growth . Resilience & Adaptability: Ability to handle rejections and quickly adapt sales approaches. Multitasking Ability: Manage multiple leads and follow-ups simultaneously. Qualifications Graduates or Relevant Degree

Fieldwork Co-ordinator Bengaluru 3 - 7 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description Overview of Fieldwork team: Fieldwork team uses our proprietary tool called IPP which does target list matching with our panel, list upload, emailing, campaign creation, redirections, sample out, fax handling etc to ensure all project sampling activities done properly. Broad Responsibilities: Work on the assigned Sampling task and ensure quality completion in a quick TAT Identify and implement innovative techniques and solutions that can be adapted into Sampling workflow as best practices Conduct quality control checks on process front to ensure error free deliverables Coordinate and consult with Project Managers on prioritizing the work and its deliverables without compromising on client satisfaction and assigned deadline Should be committed for BCP (Business Continuity Plan) when needed Pre-requisites for hiring: Strong expertise in Market Research Services focusing on Healthcare Vertical and consumer experience Strong Knowledge of Excel, Word, and any programming language would be added advantage Adaptability, flexibility and the ability to work under pressure Strong organizational and communication skills Commitment to work beyond working hours to achieve deadline when necessary to keep client satisfaction high As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards . Willing to work in US Shift (6:00 PM to 3:00 AM or 7:00 PM to 4:00 AM) Qualifications BCA/BSc graduate

Commercial Campaigns Editor Bengaluru 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description The Commercial Campaigns Editor (CCE) will drive successful digital campaigns by ensuring the creation of high-quality content that engages healthcare professionals across commercial campaigns. The CCE will ensure campaigns are executed with precision, adhering to editorial standards, brand voice and strategic goals, resulting in measurable success for both the brand and clients. Essential duties and responsibilities: Including, but not limited to, the following: Proofreading and copyediting Review copy documents, HTML web pages and PDFs for spelling, punctuation, syntax, clarity and accuracy, ensuring the production of high-quality content tailored for various platforms, including digital, social media and print Ensure all content aligns with brand voice and messaging, and maintain consistency and accuracy across copy, build and amends stages Apply UX principles to content development, ensuring that all materials are user-friendly, accessible and designed to enhance the audiences journey through clear and engaging storytelling Quality assurance Maintain and uphold editorial guidelines, house style and best practices across commercial campaigns, including adherence to industry compliance standards Support the Senior Editorial and Quality Manager to continuously review and strengthen editorial processes Communication Collaborate and communicate with cross-functional teams, including Medical Writing and Design Qualifications Editorial expertise strong understanding of editorial processes, style guides and content creation best practices Attention to detail meticulous in reviewing content to ensure accuracy, clarity and a

Senior Project Manager Qualitative Bengaluru 2 - 3 years INR 10.0 - 14.0 Lacs P.A. Work from Office Full Time

Job Description Business Unit Mission : All Global, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. All Global maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. All Global services incorporate all the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Role Mission: The mission of the Senior Project Manager is to be a communication and relationship liaison between All Global, our clients, and other teams involved in the project s completion. The Senior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget. This is the ideal role for someone who has experience in international market research and management of complex projects, with a strong focus on healthcare, fieldwork, and collaboration with all teams involved in the project. Essential Duties and Responsibilities: Including, but not limited to the following: Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: Project specifications review, project set up, resource planning, fieldwork and timelines planning Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities Programming, translations, overlays and testing, ensuring quality standards and timelines are met Project launch execution and analysis, with detailed feedback to clients with a solution approach Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in timely manner Provide to client the agreed deliverables within expected timelines and quality Meet billing deadlines and goals, ensuring high adherence to internal processes Timely & effective communication with clients, ensuring they are kept fully informed on the progress of their projects Comply with All Global operating procedures, and ensure all practices and systems follow the ISO Accreditation and All Global policies Responsible for guiding and mentoring junior staff Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance in a timely manner, on market research studies. Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey Qualifications Bachelor s Degree or equivalent work experience Must have 2-3 years experience in market research project management, preferably in healthcare Be a self-motivated indivi

Pricing Coordinator Bengaluru 4 - 7 years INR 8.0 - 12.0 Lacs P.A. Work from Office Full Time

Job Description POSITION SUMMARY The Pricing Coordinator is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting. This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead. PRIMARY RESPONSIBILITIES Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise. Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. Qualifications REQUIREMENTS Bachelor s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources in

Technical Designer Bengaluru 5 - 8 years INR 9.0 - 13.0 Lacs P.A. Work from Office Full Time

Job Description As a technical designer, you will be building a variety of campaigns for clients in the pharmaceutical industry. These range from simple one-page adverts and marketing emails through to multi-page informational resources and education modules. Your strengths will lie in creating HTML pages from visual designs, ensuring excellent replication and attention to detail. You should have a good working knowledge of javascript/ jQuery and be comfortable working with APIs and interactive content. Technical design implementation: Experience building websites in HTML/CSS and JavaScript, with a focus on responsive design An understanding and experience using APIs Hand-coding HTML based marketing emails Knowledge of HTML5 banner creation and Google Web Designer The ability to troubleshoot technical problems Be willing to support the team with technical issues Essential: Proficiency in Adobe Creative Suite, HTML/CSS, JavaScript/ jQuery. A solid understanding of responsive design and digital accessibility. Meticulous attention to detail and passion for accuracy in scientific communication. Ability to work on multiple projects concurrently under tight deadlines. A good problem solver Highly organised and motivated Strong proofreading skills Good communication skills Excellent time management skills An enthusiastic team player with the desire to exceed expectations Desirable: Familiarity with medical content, compliance regulations, and the pharmaceutical industry Experience/ interest in visual design Experience with GIT version control Qualifications Competencies: Strong communication skills oral and written People person can work with different teams Proactive and passionate about delivering great desig

Associate Medical Writer Bengaluru 3 - 6 years INR 6.0 - 9.0 Lacs P.A. Work from Office Full Time

Job Description We are looking for creative, resourceful and enthusiastic writers to join our team. The Medical Writing team at M3 is responsible for producing a wide variety of content, primarily for Doctors.net.uk , the UK s largest professional network of doctors, but additionally for a range of other media. Content produced includes promotional material, conference highlights, videos, case studies, educational modules, detail aids and more, for a range of clients spanning the pharmaceutical and medical devices industries, charities and wider healthcare sector. Main Duties and Responsibilities Developing, writing and proofreading content Supporting larger content creation projects with editing and referencing tasks Attending occasional client meetings to plan, scope and discuss campaigns Working closely with the Design, Programme Management and Client Partnership teams Qualifications Ideal Candidate A degree, preferably a PhD, in life sciences, or equivalent experience in the medical, pharmaceutical or MedComms industries Ability to write clear, co

Creative Designer Bengaluru 4 - 7 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Job Description The Creative Designer s aim will be to design first in class digital campaigns. They will also contribute to continually improving our design service - ensuring our content is visually engaging and compliant. Essential Duties and Responsibilities: Including, but not limited to the following: Design and develop visual content for promotional and educational materials (e.g. slide decks, infographics, resource centres, modules, posters, brochures, digital assets) Work closely with writers, programme managers, and other team members to conceptualize and execute integrated communication strategies Engage with clients and internal stakeholders to understand the project goals and provide design solutions that exceed their expectations Develop creative concepts in line with brand guidelines and communication objectives Support the design and layout of pitch and presentation materials Contribute to the development of creative strategies and ideas during brainstorming sessions Ensure all materials meet regulatory and compliance standards for medical communications Manage multiple projects and deadlines efficiently in a fast-paced environment Keep up-to-date with industry trends, design techniques, and tools to continuously improve the creative output of the team. Qualifications Competencies: Strong communication skills oral and written People person can work with different teams Proactive and passionate about delivering great desig

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