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Quantitative Fieldwork Coordinator

Quantitative Fieldwork Coordinator

M3 Eu

3 - 7 years

11 - 15 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

ISO Project management Reconciliation Data collection Healthcare Market research Support services Management Reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client. The Fieldwork Coordinator liaise with other team members to deliver the project, being fully responsible for the sampling and setup aspects of the allocated projects.

The Quantitative Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents and vendors. They will assist with the set-up of the study and other project requirements as needed.

Essential Duties and Responsibilities:

The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to

Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation.
Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment.
Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results.
Build a sampling plan for the projects allocated.
Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions.
Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
Provide recruitment update to the project management team upon request.
Ensure projects are completed in line with timelines stipulated by the client.
Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects.
Track, monitor and report on sampling performance at a project level.
Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
Address Project Managers and other stakeholders requests in timely manner
Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
Takes notes and fill checklists during key meetings and share them with the attendees afterwards
Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions.
Track, monitor and report on custom recruitment performance.
Support PMs ensuring that projects are closed and ready for invoicing in a timely manner
Setup Dynamic Audiences on projects based on the clients specifications.

Essential Job functions:

Including, but not limited to the following:

Maintain regular and punctual attendance
Work cooperatively with others
Comply with all company policies and procedures
Communicate (verbally and written) in a timely manner with clients and internal stakeholders
Adopt new procedures and processes

Supervisory Responsibility: No

Outcomes:

Keep M3 outsourced project recruitment rate under the given KPIs per market
Achieve monthly revenue, profit, and CSS targets on assigned projects - 6.5 or higher, 46.9%+ GP
Improve panel user experience by achieving 85% Dynamic Audience usage, and 50% efficiency of the tool.
High process adherence
Have an excellent understanding of the M3 platforms and dynamic audience, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability and provide detailed feedback on changes to tools and processes.
Custom recruitment effectiveness - maintain outsource rate at 5% or lower for US HCPs surveys.

Competencies:

Communication - able to clearly communicate with client and internal stakeholders effectively.
Teamwork - Be able to work as part of a team and show flexibility in the tasks they are asked to perform
Detail oriented - Ensure accuracy and display excellent attention to detail
Independently motivated - inspired by working in a dynamic environment, and able to prioritize tasks throughout the workday
Comfortable with change, ability to derive opportunity from uncertainty
Responsive and able to work we'll under pressure
Ability to help manage multiple projects accurately and on time in a fast-paced environment, where deadlines can move, and other changes often occur in real time.

Qualifications

bachelors degree or equivalent required
Relevant coursework in market research or healthcare preferred but not required.

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M3 Eu

Software Development

Milton England

201-500 Employees

8 Jobs

Key People

John Doe

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Jane Smith

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Quantitative Fieldwork Coordinator