1060 Support Services Jobs

Job Description: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 9+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. **Key Responsibilities:** - Client Onboarding: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - Needs Analysis: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - Training: Provide comprehensive training to clients on using our products and services effectively. - Support Services: Respond to client inquiries promptly and resolve issues to ensure high levels of customer satisfaction. - Relationship Building: Build strong relationships with clients, becoming a trusted advisor for their ongoing needs. - Product Knowledge: Maintain an in-depth understanding of our products and services to offer expert advice and support. - Feedback Gathering: Actively gather client feedback and communicate insights to the product and development teams for continuous improvement. - Troubleshooting: Troubleshoot technical issues faced by clients and collaborate with the technical team to provide effective solutions. - Documentation: Maintain accurate records of client interactions, issues, and resolutions in the CRM system. **Qualifications Required:** - Bachelor's degree, Technical Degree shall be preferred. - Minimum of 2 years in a customer-facing role, such as customer support, account management, or client onboarding. - Strong technical acumen to understand software products and effectively troubleshoot issues. - A passion for delivering exceptional customer service and building lasting relationships. - Proven ability to identify, analyze, and resolve problems in a timely manner. - Ability to work in a dynamic and fast-paced environment, adjusting to changing client needs. - Ability to collaborate effectively with cross-functional teams. - Experience working in the hospitality industry, hotel tech companies, and OTA companies is preferred. **Benefits:** - Flexible schedule - Health insurance - Life insurance - Paid sick time - Provident Fund **Schedule:** - Day shift - Monday to Friday **Additional Details:** Yanolja Cloud Solution Pvt. Ltd. (YCS) values customer satisfaction and aims to provide exceptional service to accommodation businesses worldwide. With a global presence and a diverse team, YCS offers a dynamic work environment where employees can collaborate effectively to meet client needs and drive continuous improvement in hospitality technology solutions.,

Company : MNC with 1.3 Lakhs Employees Job role: Insurance Claim (Non-voice) Location : Bangalore and Noida (Must be in Bangalore or Delhi NCR Region) Experience: 0-4 year Qualification : BCOM, BBA, BA, MBA, MCOM, MA (Others are not eligibele) Salary Package: 3.3 LPA - 5.3 LPA Working model : Hybrid Cab Facility : Yes - 2 Way Shift : Rotational shift including night shift Year of passing : 2025 or before Note : Candidates in different cities willing to relocate are not eligible Key Responsibilities : Responsible for Policy administration and related services of Life Insurance Policies Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements. Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives. Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations. Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS score through effective resolutions * Collaborate with teams on product improvements * Provide timely solutions within SLA guidelines

Location - Hyderabad NP - Immediate to 30 days ECC is mandatory Migration from ECC to S/4 Hana is not important. End to End troubleshooting (Deep Knowledge) experience is mandatory. Strong comm skills are still mandatory Contact - 7976457434

Job Description This role will work more independently to provide low to medium complexity analytical support to various areas of the organization. In addition, the individual will be responsible for supporting several business processes that exist within the team. Project work includes, but not limited minor major initiatives, basic to moderately complex data validation and other projects that are basic to moderately complex in nature. Key Responsibilities Summarizes documents and enters claim system notes Documents a claim file with notes, evaluations, and decision-making process Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment Education and Experience 0- 18 months of related experience Bachelor s degree or equivalent experience Supervisory Responsibilities This job does not have supervisory duties. Education Experience (in lieu) 0- 18 months of experience; bachelors degree preferred I ntermediate proficiency in Microsoft Office suite Intermediate computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint) required Excellent verbal, written and interpersonal Communication skills Eye for detail and accurate preparation of Demand packages Excellent knowledge of Subrogation cycle Knowledge / Experience of Subrogation/Salvage is preferred Ability to utilize available tools to capture information pertaining to scope of damages associated with the loss Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals Primary Skills Business Support, Client Facing, Consumer Protection, Quality Control (QC), Service Delivery

Job Description Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time

Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Job Description Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Shift C (India)

. Career Counsellor you will play a pivotal role in helping clients explore career options, set goals, and make informed decisions about their professional paths. Your expertise in career assessment, counseling techniques, and industry trends will empower individuals to achieve their career aspirations. Responsibilities: Individual Counseling: Conduct one-on-one career counseling sessions with clients to understand their skills, interests, values, and goals. Assist clients in identifying potential career paths and opportunities. Career Assessments: Administer career assessments, aptitude tests, and personality assessments to provide insights into clients' strengths and preferences. Interpret assessment results and discuss findings with clients. Goal Setting: Help clients set realistic and achievable career goals based on their aspirations and abilities. Develop action plans and strategies to reach these goals. Job Search Strategies: Provide guidance on effective job search techniques, including resume writing, networking, and interview preparation. Offer advice on using online job platforms and resources. Educational Planning: Assist clients in making informed decisions about education and training opportunities that align with their career goals. Offer information about relevant courses, certifications, and degree programs. Industry Insights: Stay updated on current job market trends, industry demands, and emerging career fields. Share insights with clients to help them make informed decisions. Workshops and Presentations: Conduct workshops, seminars, and presentations on career-related topics for groups or organizations. Engage participants in discussions and activities to enhance their career readiness. Networking: Build and maintain relationships with employers, industry professionals, and educational institutions to stay connected to job opportunities and resources. Documentation: Maintain accurate and confidential records of client interactions, assessments, and progress.

Job Description The role The Senior Document Production Specialist reports to a Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a Senior Document Production Specialist would cover the following: Document creation, conversions, formatting, revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Excellent typing speeds Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first-class support services to fee earners Key Personal Attributes A key attribute of a Sr.DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the UK DP team Flexible in approach to increase of volume outside of shift hours Demonstrate using own initiative / judgement Effective time management skills Professional approach to problem solving Good decision-making abilities Strong communication skills are essential, the ability to communicate clearly, persuasively and with sensitivity, both orally and in writing when dealing with lawyers, partners, practice assistants, trainees, paralegals and various support staff Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Qualifications Your experience 3+ years of experience in MS Word profile Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally Advanced working knowledge and experience of Microsoft Suite, eg: Word, PowerPoint and Excel Intermediate knowledge of Adobe Acrobat / Adobe Suite Solid experience within a professional corporate services environment Ideally, solid document production experience is an advantage Previous experience within a legal environment would be an advantage Solid experience of working within a team and collaborating across team members, whilst demonstrating silo working Previous experience of customer service

Business Unit: Cubic Corporation Job Details: Job Summary: Supports the Human Resources (HR) department by performing primarily transactional responsibilities. Including but not limited to inputting employee data into relevant systems, assistance with employment and unemployment verification, Global Tuition management/reimbursement, and PR/PO process. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities: Handle complex employee data changes, including new hires, terminations, transfers, promotions, and compensation adjustments. Stay updated on local employment laws and regulations in various APAC countries and ensure compliance in areas such as employment contracts, working hours, and leave policies. Collaborate with relevant stakeholders, such as HR business partners and payroll, to ensure the timely and accurate resolution of cases. Oversee the accurate and timely processing of HR transactions, ensuring compliance with policies, procedures, and legal requirements. Assist with HR SAP invoicing Assists Managers with inquiries regarding Employee Status Change Notices. Keeping track of various HR records as advised from time to time Identify opportunities for process optimization and automation within HR administration, leveraging Workday HCM and other available tools. Ensures accuracy of the HR/Payroll Information Systems. Propose and implement improvements to streamline workflows, reduce manual tasks, and enhance the employee and manager experience. Completes special projects as requested. Other miscellaneous HR activities Minimum Job Requirements: Four (4)+ years of related experience. Experience with HR operations required. Proficiency in MS Office skills, including Word, Excel, and PowerPoint. Experience utilizing an HRIS system (Workday is preferred). Interest and ability to learn new systems. College degree in a related discipline is preferred. Ability to protect and handle confidential personnel information. Ability to organize, prioritize, and complete multiple tasks under deadlines and shifting priorities. Must be detail-oriented and able to perform time-sensitive duties with a high degree of accuracy. Must have a professional demeanor and be able to work proficiently and demonstrate intellectual curiosity with a goal of continuous improvement. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. #LI-NB1 Worker Type: Employee

Dont meet every single requirementStudies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description, nobody s perfect and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Senior Benefits Support Services Analyst, you will be a key member of the Benefits Core Services team, responsible for delivering expert-level support in administering employee benefits for TriNet s clients and their worksite employees (WSEs). This role requires strong analytical skills, a customer-first mindset, and the ability to manage complex benefits-related queries and processes. You will collaborate with cross-functional teams globally and play a critical role in ensuring accurate and timely benefits administration. This role is responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role. Key Responsibilities Process mid to high-complexity PeopleSoft benefits events, including client-level changes and employee-level impacts Provide expert-level support to internal and external clients and WSEs via phone, chat, email, or case management systems Conduct in-depth research and resolve complex benefits-related issues, escalating when necessary Analyze benefits data and system configurations to identify trends and recommend process improvements Conduct outbound calls to clients/WSEs for follow-ups or benefits renewal support Audit peer work to ensure accuracy and consistency in benefits processing Mentor and train junior team members; support onboarding and knowledge sharing Participate in special projects and act as an escalation point for complex cases Qualifications Education Bachelor s/ Master s degree; in Human Resources, Business Administration, or related field (preferred) Equivalent experience in benefits administration or HR operations will be considered Experience Minimum 5 years of experience in employee benefits administration Experience in the PEO (Professional Employer Organization) industry is a strong plus Familiarity with PeopleSoft or similar HRIS platforms preferred Skills Competencies Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Strong verbal and written communication skills Ability to handle escalations and resolve complex issues independently Analytical mindset with attention to detail Strong organizational and time management skills Ability to manage multiple priorities and meet deadlines Adaptability to changing processes and systems Excellent customer service and interpersonal skills Experience with benefits administration software/tools Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office.

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Associate - Oracle Cloud Compensation and Benefits Sr. Associate will contribute to the delivery of managed services for Oracle Cloud clients, addressing client concerns while ensuring exceptional service quality. The ideal candidate should have a solid expertise in Benefits and Compensation modules within Oracle Fusion HCM and demonstrate strong problem-solving abilities. The Compensation and Benefits Sr. Associate is responsible for supporting, configuring, enhancing, implementation of new features and managing the Compensation and benefits modules within Oracle Fusion HCM. This role ensures accurate setup and maintenance of employee benefits, compensation structures and ensuring compliance with U.S. regulations and alignment with organizational goals. Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to the following areas Compensation Management: Manage compensation cycles (merit, bonus, equity). configure base pay, bonuses, and incentive plans. Align configurations with compensation strategy and U.S. market standards. Collaborate with HR to translate business needs into system design and ability to fix the issues reported Good understanding of Oracle HCM Cloud architecture, security, and workflows. Benefits Management: Understand various U.S. benefit plan structures. Support and Configure benefit plans, eligibility, rates, and life events. Support Open Enrollment and mid-year changes. Ensure compliance with U.S. benefit regulations. Manage benefit-related compliance and reporting. Additionally, expertise in the following skills will be advantageous Experience in Core HR, Payroll, Talent Management. Familiarity with Fast Formulas and ability to customize per client needs and technical exposure to HDL, OTBI, and BI Publisher Solid understanding of Oracle HCM modules and integration points e.g., Payroll. The Managed Services Associates play a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organizations managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations. Assist in daily operations of managed services, ensuring timely resolution of client issues. Support the Oracle-managed services team with troubleshooting and problem resolution. Maintain strong client relationships, ensuring satisfaction. Monitor service performance metrics and assist in continuous improvement strategies. Collaborate with cross-functional teams for seamless service delivery. Stay updated on Oracle updates and industry trends. Assist in managing the service level agreements (SLAs) and ensure compliance with contractual obligations. Prepare regular reports on service performance and client satisfaction for internal reviews. Bachelor s degree in information technology, Business Administration, or a related field. A customer-focused mindset with a commitment to delivering high-quality service. Minimum of 6 years of experience in Oracle support services or similar roles. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Strong organizational and time management skills. Knowledge of ITIL or other service management frameworks. Position Level Senior Associate Country India

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Managed Services Sr. Associate - Oracle SCM - will assist in the delivery of managed services for our Oracle ERP and SCM clients. This role involves supporting the managed services team, resolving client issues, and ensuring high-quality service delivery. The ideal candidate will have a foundational understanding of Oracle, strong problem-solving skills, and a commitment to customer satisfaction. Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, related to the following areas (Procurement is must): Procurement Purchasing Self-Service Procurement Exposure to Redwood/VBS Supplier Portal Collaboration messaging P2P Cycle Sourcing Supplier Qualification Management Procurement Contracts Supply Chain Inventory Management Product Management Costing, Cost accounting Order Management (good to have) Finance ( Good to have skills) Payables Receivables General ledger Fixed asset Experience with Oracle reporting tools such as OTBI, BI Publisher for FSCM modules. Bachelor s degree in information technology, Business Administration, or a related field. Minimum of 6 years of experience in support services of the areas above, or similar roles. Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support). Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Strong organizational and time management skills. A customer-focused mindset with a commitment to delivering high-quality service. Knowledge of ITIL or other service management frameworks. The Managed Services Associate plays a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organizations managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experience and exceed client expectations. Position Level Senior Associate Country India

Overview Experience 6-9 Years Location Hyderabad Shift Time 630 PM - 330 AM (IST) About Role We have an exciting role of OGS Delivery Lead who will be responsible for overseeing the delivery of business operations and services in a highly staff augmentation offshore model This role involves managing offshore teams, ensuring alignment with business goals, and maintaining high standards of performance and productivity Responsibilities Act as the primary point of contact for stakeholders for operational status (eg Hiring, allocation, onboarding), people-related issues Coordinate between agency and BSS teams, ensuring effective communication and collaboration Managing hiring and allocation of resources to project / process Address and resolve process escalations and work on RCA to avoid future occurrences Conduct regular weekly, fortnightly, and monthly cadence with agency partners to understand process efficiency, accuracy, operational challenges and provide strategic plans in establishing seamless process Continuously evaluate and improve processes to enhance efficiency and effectiveness Manage the allocation and utilization of resources, ensuring that BSS teams are effectively integrated and utilized Collaborate with agency teams on FTE performance progress and implement improvements in partnership with agency leads, as necessary Lead and mentor BSS teams, fostering a culture of collaboration, accountability, and high performance Facilitate training and development initiatives to enhance team capabilities You will be working closely with Global Business Leaders, CFO s, Finance Controllers of Global Agencies across various geographies Qualifications Bachelor s/master s degree in commerce, Business Administration, or a related field 6 - 8 years experience in project management, preferably in an offshore staff augmentation model Depicts strong understanding of business processes (Finance Accounting operations, HR processes etc) Worked with stakeholders from multiple geographies US (Must) and EMEA, APAC (Preferred) Strong leadership and team management skills Excellent communication and interpersonal skills Ability to manage multiple processes simultaneously Strong problem-solving and decision-making abilities Knowledge of industry standards and best practices

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity NSX Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping Broadcom customers and committed to solving their most complicated issues in a timely fashion. As a Senior Technical Support Engineer, you are the trusted ally of our global customers and the expert they turn to for troubleshooting, diagnosis, and resolution. Our Technical Support Engineers are the face of Broadcom to IT professionals world-wide. When you join Broadcom as a NSX Senior Technical Support Engineer, you will learn and support our latest technology, provides mentoring to new engineers, receive mentoring from Tech Leads and become eligible for performance bonuses. NSX TSE s who deliver outstanding customer satisfaction are well-positioned for future career growth opportunities across various disciplines. Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing As a first-year NSX Senior TSE you will undergo a substantial skills development training program focused on learning our NSX product, tools processes. NSX is the network virtualization and security platform that enables Broadcoms cloud networking solution with a software-defined approach to networking that extends across data centers, clouds, and application frameworks. After an 8-week onboarding program that includes technical and soft-skills training, you will shadow and collaborate with fellow Senior TSEs to learn the skills and habits necessary to deliver unparalleled customer experiences. Within 12 weeks, you will begin engaging directly with Broadcom global customers and partnering with them to resolve critical issues. To be successful in this role, you must be a motivated self-starter and resourceful learner, have previous experience working as a network administrator or in a networking support role, possess strong customer interaction and problem-solving skills, has proven expert knowledge and experience with one or multiple networking areas, and is able to prioritize multiple requests and work assignments. Are you eager to learn about our latest technologies, work with the best team of support engineers and gain the network virtualization knowledge required to help Broadcom s customersDo you possess expert level knowledge and experience with switching and routing protocols, network topologies, Linux OS, firewalls or other security products, load balancers, containers, or any other networking specialtyIf you are someone who embraces new technology, enjoys continuous learning, and desires a collaborative work environment, we encourage you to explore this opportunity with Broadcom. What type of work will you be doingWhat assignments, requirements or skills will you be performing on a regular basis Our Technical Support Engineers are trusted advisors and experts that Broadcom customers seek out when they have a question or issue. The responsibilities for this role include: Engaging with global customers via email, and/or virtual collaboration sessions. Troubleshooting with global customers and/or reproducing issues in a lab environment. Consistently documenting your interactions with customers or internal stakeholders regarding an issue, its scope and the steps taken to diagnose resolve it. Partnering with internal stakeholders like engineering, field teams and other technical experts to drive resolution to critical situations Collaborating with experienced Senior engineers to troubleshoot complex environments, review logs and communicate detailed action plans. Researching issues via our internal knowledge base. Creating and updating knowledge base articles. Creating training material and coaching/mentoring new team members. Maintaining a positive customer experience in every interaction. Drive global escalations towards resolution and generates Root Cause Analysis reports Dealing with customers in English Weekend working North America shift hours (basis business requirement) Completing various self-paced training programs designed to further enhance your skills. Requirements: 8+ years related experience. Bachelors degree. Relevant years of experience in lieu of degree may be considered. What is the leadership for this roleWhat is the structure and culture of the team like You will also collaborate with teams from across the globe. Managers will provide guidance and coaching to help you achieve your maximum potential. We value fresh ideas, innovative thinking, and constructive feedback. Team members are encouraged to challenge the status quo and invent better ways of delivering support. Our culture is one of possibility. Everyone is empowered to develop new ways to achieve success. Note about Working Hours This position will cover 24x7 Weekend and holiday coverage is required

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil s affiliates in India ExxonMobil s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India . What role you will play in our team ExxonMobil is seeking an experienced recruiter to join our dynamic global recruiting team driving competitive advantage through our people To be successful in this role, you must quickly build understanding of our business needs, employee value proposition and be in a position to translate business strategy and objectives into high-value impact You will be a strategic, innovative, and a critical thinker who is outcome focused, a driver who effectively challenges organizational paradigms and has demonstrated ability to effectively lead transformational change You come with high ambition, high energy, tremendous work-ethic, and a desire to be part of a winning team If this sounds like you, we want you on the team! What you will do Reporting to the Experienced Recruiting Lead in Bangalore, you will quickly cultivate an understanding of Exxon businesses and relationships with senior leaders to understand their critical non-executive hiring needs Be a trusted strategic advisor to ExxonMobil s leaders to ensure process rigor and efficiency in the pursuit of attracting and acquiring the best talent for the company You will develop and execute comprehensive search strategies with your business leaders to ensure an efficient and polished process for hiring managers and candidates alike About You Skills and Qualifications Bachelors Degree required 10+ years of progressive Recruiting experience across a variety of industries, functions and geographies across the APAC region Comfortable with ambiguity, resourceful and solution-oriented Experienced and comfortable sourcing independently and creatively (i.e. beyond LinkedIn) as well as partnering with a sourcer to find the best talent for our roles Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking cross-functional opportunities Annual vacations holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Excellent communication Basic knowledge of MS Office, Good hold on converting leads into sales, Delivering impeccable customer service, Interested Candidate can share cv on mail choprasakshi076@gmail.com or call on 93112 89933. Regards, Sakshi.

Work alongside Senior Security Engineers/Architects, and assist in Proof of Concepts and implementation of the security solution Assist with security and compliance-based projects involving cloud, operating systems, applications, and database and security issues and requirements Provide assistance to engineers to implement new security tools to feed our DevOps/SecOps processes, ensuring the solvency of cloud computing resources Participate as an active member of Design & Build IT projects, steering cloud configurations and services towards industry-leading security practices within domain expertise Participate in security engineering conversations for . One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

Requirements: Strong communication & interpersonal skills Customer-first, problem-solving mindset Familiarity with Zoho CRM & tools (plus) Self-motivated, energetic & adaptable Freshers & experienced candidates welcome Annual bonus

Role and Responsibilities: 1.Ensure 100% compliance of the (SLA) Quality Standards as per the contract with principal. 2.Building and maintaining relationship with customers . 3.Manage multiple concurrent deadlines. 4.Resolving customer queries. Required Candidate profile Freshers with good communication are motivate to apply

As the home of scam protection, were reimagining how we protect people from modern threats through cutting-edge scam detection and solutions that are setting the industry standard. We bring together the sharpest minds of cyber security with a shared purpose: to protect people from modern threats. Here, you ll have a real impact, making every digital moment more secure for everyone. You ll thrive and grow in our Fellowship culture, where we dream big, trust, and challenge each other to deliver results and move with speed. You ll be welcomed into a diverse, global team with an informal and collaborative culture where your voice truly matters. Join us in securing the digital world together where your work will make a lasting impact. Ready to advance your tech career at an innovative company making a real impact in consumer cybersecurity? Were expanding our IT Operations team to Bengaluru, India, and seeking a Jr. Common IT Specialist to support our APAC offices and enhance our global IT operations. Working alongside our trusted IT partners, youll help align IT operations with business objectives while continuously improving processes onsite. Youll join a diverse, global team of IT professionals, architects, and cybersecurity experts who will support your growth from day one. Were looking for someone who is technically minded, proactive, and thrives on collaboration with cross-functional, multicultural teams. You approach work systematically, excel at prioritizing multiple IT tickets and projects, and when someone mentions "the Cloud," you think infrastructure, not weather. This role offers the perfect blend of global impact and local presence. Youll support stakeholders across multiple locations while enjoying flexible remote work options and regular collaboration at our Bengaluru office. If youre ready to develop cutting-edge IT solutions and take your career to the next level, wed love to hear from you. Your main domains would be: Employee Support Services (Onsite and Remote) Device and lifecycle management Purchasing and related processes Cyber Security Key responsibilities in this role: Ticket handling and troubleshooting Workstation and mobile device lifecycle management, license management etc. Documentation (KB articles, change tickets) What are we looking for? 2-3 years of hands-on IT support or Service Desk operations experience with a proactive approach to working with people and collaborating across cross-functional, multicultural teams. You work systematically, prioritize effectively, and are comfortable managing multiple IT tickets and tasks. Full professional proficiency in English (written and spoken) as that is our organizational language Proficiency with Jira and ticket management systems Understanding of basic cybersecurity principles and processes Familiarity with O365, Entra, and Intune Windows OS experience Bonus Points For: Experience or knowledge of MacOS, Claude , or CoPilot, so make sure to mention these in your application! We especially value candidates who demonstrate a "can-do" attitude and have the courage to take initiative and make decisions independently. What you will get from us? Welcome to the good side the home of scam protection! Work with industry-leading experts defining the future of cybersecurity and scam protection. Thrive in our Fellowship culture where we empower, trust, challenge, and support each other in doing our best work. Flexible work that works for you hybrid and remote options with team-agreed ways of working. Inclusive environment with flat, approachable leadership in our diverse global community. Comprehensive global benefits including Employee Share Savings Plan (ESSP), Fellow Member of the Board opportunities, and Annual Protect & Educate paid volunteer day. Wellbeing support through personal coaching services and one hour per week for personal recharging. Continuous growth via F-Secure Academy, Leadership programs, AI training, mentoring, and dedicated Learning Week. A security vetting will possibly be conducted for the selected candidate in accordance to our employment process.

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. Job Title : Technical Support Engineer L2 Experience : 5 to 8 Years Netradyne Overview & Brief Description The Senior Technical Support Engineer role is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers and associated support projects and processes. This role involves managing case assignments and escalations, mentoring team members, project management and client engagement. The candidate is expected to be independent, hands on, self-motivated, proactive, results-oriented, and able to define and provide a high level of customer satisfaction through the delivery of world-class technical support services. Roles & Responsibilities Deliver excellent Customer Support services by meeting and exceeding all SLA and operational targets. Manage Support processes including case reviews, customer feedback analysis, FAQ analysis, develop and maintain Support procedures and policies. Communicate extensively with key customer account stakeholders (business and technical) and internal stakeholders (engineering, Operations, business) via all modes and across all geographies. Effectively drive major incident process (P0/P1s) and the produce RCA within client SLAs. Follow change management process and implement changes with pre/post validations end to end. Independently drive regular client meetings (weekly/monthly/quarterly), note down the action items, and ensure timely completion of them, with effective client communication. We are a 24 hrs 7 days week 365 days Support centre and hence would need candidates who are open to working any shift based on business requirements. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, service levels, resolution time, and project deadlines. Develop deep understanding of Netradyne Product and Architecture. Be the SME on published and unpublished product functionalities. Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/Support management. Drive continuous improvement in processes through innovation and automation and cutting-edge technology. Experience & Skills Overall, 5 to 8 years of work experience. Ability to work effectively with in the team as well as participate in other cross-team engagements to expedite resolution to hot issues. Excellent verbal and written communication skills and strong presentation skills. Must be proficient with analysing log files, standard debugging concepts and scripting languages Python or Shell/Unix. Working knowledge of DB queries (SQL, etc.). Familiarity working with ITSM/Support tools, preferably Sales Force. Qualifications & Academics A bachelors degree in a tech-related field - B.E. / BTech / MCA We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. If there is a match between your experiences/skills and the Companys needs, we will contact you directly. Netradyne is an equal-opportunity employer. Applicants only - Recruiting agencies do not contact. Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in @netradyne.com or @us-greenhouse-mail.io . Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commissions job scams website .

Job Title: Tech Coordinator Key Responsibilities: User & Identity Management: Manage user accounts, permissions, and access (Active Directory, M365, etc.). Create, manage, and disable user accounts, groups, and licenses in Microsoft 365 Admin Center. Configure and maintain authentication methods, MFA (multi-factor authentication), and conditional access policies. Email & Collaboration Tools Administration : Manage role-based access and permissions. Administer Exchange Online (mailboxes, distribution lists, shared mailboxes, retention policies). Configure and manage Microsoft Teams, including channels, policies, and external access. Configure and maintain data backup and recovery solutions. Security & Compliance: Monitor and respond to alerts in Microsoft Security & Compliance Center (data loss prevention, retention, audit logs). Manage disaster recovery planning and ensure continuity of business-critical Microsoft services. Support and manage SharePoint Online and OneDrive for Business (permissions, storage, data governance). Technical Support & Troubleshooting: Provide day-to-day desktop, laptop, and peripheral support (printers, scanners, mobile devices). System Administration & Coordination : Serve as the first point of contact for IT-related issues (via phone, email). Diagnose and resolve hardware, software, and network connectivity issues. Support operating systems (Windows, macOS, iOS, Android Linux, as applicable) and standard enterprise applications (e.g., MS Office, email clients, collaboration tools). Perform installations, upgrades, and configurations of desktops, applications, and security patches. Maintain asset inventory of desktops, laptops, and related hardware. Required Qualifications: 2 - 4 years in desktop support, technical support, or system administration. Bachelors degree in Information Technology, Computer Science, or related field (preferred; equivalent experience may be accepted). Proficiency in Microsoft 365 Admin Center and Azure Active Directory. Strong knowledge of Exchange Online, SharePoint, Teams, and OneDrive administration. Experience with Active Directory, Group Policy, and Microsoft 365 user management. Familiarity with network basics, troubleshooting skills. Excellent problem-solving and analytical skills. Strong communication and customer service skills for user support. Ability to manage multiple issues, priorities, and escalations. Problem-solving mindset with a focus on security and efficiency . Working Hours: 4:30 PM to 1:00 AM IST 5:00 PM to 1:30 AM IST (during Daylight Saving Time in the U.S.)

We are looking for aIT Support Services Analystto join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You - experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelors degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers , Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers , Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats