1839 Support Services Jobs

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4.0 - 6.0 years

5 - 7 Lacs

kolkata

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Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Tec...

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0.0 - 4.0 years

1 - 4 Lacs

gurugram

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Responsibilities: Manage international customer queries via phone, email & chat Resolve issues promptly with empathy & expertise Provide exceptional CSE services 24/7 All rounds will be virtual Whatsapp or call on 9389992478 Office cab/shuttle Annual bonus Provident fund

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4.0 - 7.0 years

0 - 0 Lacs

bangalore

On-site

Fortune 500 Insurance MNC Recruitment Drive | Bangalore We are hiring for Senior Analyst Service Support / Benefits Support Associate. Saturday, 20th December 2025 9:30 AM 1:00 PM Work & Salary: Up to 10 LPA 5 Days Working (SatSun off) US Rotational Shifts Cab within 25 km Role Requirements: 4+ years experience in US Health Insurance or BFSI international customer service Strong written & verbal communication Experience with Aetna / BCBS / MetLife is a plus Ability to manage end-to-end renewals, policy lifecycle, benefits support & onshore coordination Individual Contributor role Position Summary Service Support Associate serves as the primary point of contact for the US branch, providing en...

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2.0 - 5.0 years

3 - 4 Lacs

ahmedabad, surat, vadodara

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The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

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2.0 - 5.0 years

3 - 4 Lacs

kolhapur, ahmednagar, akola

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The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

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2.0 - 5.0 years

4 - 8 Lacs

pune

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At Allstategreat things happen when our people work together to protect families and their belongings from life s uncertainties And for more than 90 years, our in ative drive has kept us a step ahead of our customers evolving needs From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer isfaction to frontline specialists Understands contact center metrics and implementation of strategic goals and processes Key Respon...

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3.0 - 7.0 years

7 - 11 Lacs

kochi, chennai, thiruvananthapuram

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Understands the unique operational needs of each customer. Actively promotes the needed configurations and carries out implementations per plan; ensuring the product contributes to the success of the customer and of UST. Outcomes: Collaborate with Product Managers and the marketing team. ensuring that the product contributes to the success of the customer. Conduct and document pre-implementation process review of customer workflow. Provide in- depth process reviews and ensure implementation of improved processes. Consult with customer to identify and communicate hardware and software requirements prior to implementation. Conduct training sessions with customers pre- and post-implementation. ...

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5.0 - 10.0 years

13 - 14 Lacs

jamnagar

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Supervise Mechanical Maintenance task execution with quality Troubleshooting and analysis Ensure compliance to standards, procedures and best practices Coordinate with CES Mechanical for technical support and inputs Conduct analysis when appointed as a member of RCA team Participate in reliability studies as team member as per nomination Oversee timely required Spares procurement Mechanical inventory management to stay within specified norms/ inventory target. Manage mechanical maintenance cost and budgeting Facilitate Mechanical Contractor management. Attend plant rake up meeting Weekly monitoring & control of maintenance KPIs of Mech. Support and participate in Audits, Ensure Shutdown dura...

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4.0 - 9.0 years

16 - 18 Lacs

bengaluru

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 As a Sr. Support Engineer, you will be the technical interface...

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5.0 - 10.0 years

7 - 12 Lacs

hyderabad

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The role Reporting to the Manager of IT AI Development, this role will be key to developing, delivering, and supporting AI and automation solutions that will assist in driving the direction of the companys technology initiatives. The role emphasizes leveraging AI and automation technologies to drive optimization and enhance efficiencies across various parts of the business, including IT, Finance, HR, and other departments. Key Responsibilities Design and implement AI and automation solutions using advanced technologies to improve business operations and support services. Develop and maintain scripts and automation workflows for processes and repetitive tasks across different departments. Uti...

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2.0 - 5.0 years

4 - 7 Lacs

bengaluru

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Responsibilities Responsible for managing paid campaigns on Google AdWords and Bing platforms Developing Ad copies, keyword insights and bid optimization Budget allocations for different campaigns Work with agency partner to provide recommendations to improve campaign performance Provide analysis and insights to optimize overall account performance Accurate reporting of account performance against KPIs Undertake ongoing campaign optimization and competitor analysis Qualifications 2 to 5 years experience in media or search marketing Demonstrable knowledge of latest trends in PPC, onsite marketing, and usability Proven ability to deliver reporting and optimizing campaigns Good understanding of...

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0.0 - 1.0 years

0 Lacs

hyderabad

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Role Overview NIAT runs large-scale admissions campaigns across WhatsApp, SMS, Email, RCS, ad platforms, and third-party media. Were looking for an intern who can support the end-to-end campaign operations ensuring smooth execution, campaign success metrics tracking, maintaining clean data, and real-time coordination across teams. This role is designed for final-year students or fresh graduates who want to learn how high-velocity digital marketing is executed at scale. Key Responsibilities Campaign Execution Support Assist in launching and monitoring campaigns on WhatsApp, SMS, Email, RCS, Meta, Google, and partner platforms. Upload and manage custom lead lists from offline workshops, influe...

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0.0 - 5.0 years

0 - 1 Lacs

chennai

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Supervise and monitor site activities to ensure work is executed in accordance with project plans, specifications, and timelines. Coordinate with contractors, subcontractors, and suppliers to ensure project milestones are met. Interpret and review engineering drawings, plans, and blueprints. Ensure compliance with health, safety, and environmental regulations. Maintain detailed documentation of site activities, progress reports, and material usage. Resolve any unexpected technical difficulties and other problems that may arise. Collaborate with design and planning teams to ensure feasibility and constructability. Assist in quality control and assurance procedures.

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3.0 - 7.0 years

13 - 17 Lacs

bengaluru

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Collaborate effectively with multi-disciplinary teams to drive project performance. Work with project management team, engineering disciplines, and other stakeholders to define project scope, plans, and schedule. Monitor progress and provide status updates to support project management decisions. Develop and review Systems Completion project deliverables, such as Commissioning & startup plans, estimates, and procedures. Coordinate internal and external interfaces to ensure alignment and compliance with applicable standards, regulations, and project requirements. Demonstrate SSHE leadership behaviors and actively participate in SSHE programs. Disclaimer: This job description has been sourced ...

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7.0 - 12.0 years

9 - 10 Lacs

hyderabad

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This is an important role in delivering Cubic s services to our customers. The main function of the role is to provide subject matter and process expertise along with supporting the teams analysis, preparation, development, testing and delivery of data into test and production systems. The senior basedata analyst may manage a small team and they are responsible for the close supervision of that team and should seek to develop efficient processes for all aspects of the end-to-end delivery of basedata based on their in-depth knowledge. They are expected to develop a technical relationship with clients and provide their expertise in support of client requirements. Essential Job Duties and Respo...

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4.0 - 5.0 years

7 - 8 Lacs

bengaluru

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At Allstategreat things happen when our people work together to protect families and their belongings from life s uncertainties And for more than 90 years, our in ative drive has kept us a step ahead of our customers evolving needs From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection Job Description As a direct contributor to the Production Control team s processes, the Production Control Analyst (PCA) key responsibilities include: Work with others to plan, low to moderate complexity system maintenance and installation work Manage, prioritize, and respond to l...

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0.0 - 2.0 years

4 - 5 Lacs

bengaluru

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At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years, our in ative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst II is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which include automobiles, motorcycles, all-t...

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25.0 - 27.0 years

7 - 11 Lacs

bengaluru

Work from Office

Your key responsibilities In-depth knowledge of operational best practices specific to facilities management within the AWS environment. Strong analytical skills to assess and improve facility performance metrics. Experience in implementing and overseeing compliance with safety and quality standards in the facility. Proficiency in managing vendor relationships and optimizing service contracts for operational efficiency. Ability to leverage technology solutions to enhance facility management processes and reporting. Finalized candidate is 25+ years of experience which suits our requirement Skills and attributes To qualify for the role you must have Qualification Graduate Experience Facility M...

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3.0 - 5.0 years

15 - 20 Lacs

bengaluru

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Your key responsibilities Leverage experience in Rewards advisory service to contribute to the practice at EY. Deliver high quality work on global client projects as a part of the global distribution team Ensure quality of all work outputs, timeliness and accuracy of content Be recognized as a subject matter expert in areas such as Compensation Pay Band design, Market intelligence, benefits design, incentive pay design, Job evaluation & Job Grading, Annual compensation & Incentive review, vendor management tools etc Identify trends, derive market insights, survey reports, research and analysis across potential areas of non-compliance with legal requirements and opportunities for performance ...

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4.0 - 7.0 years

7 - 11 Lacs

bengaluru

Work from Office

Your key responsibilities F&B Role for south Region Skills and attributes To qualify for the role you must have Qualification Event and Hospitality Management Experience Facility and Event Management

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10.0 - 15.0 years

25 - 30 Lacs

kochi

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Your key responsibilities Define and communicate the product vision and strategy to all stakeholders. Manage and prioritize the product backlog, ensuring that the team is working on tasks that maximize business value and meet user needs. Collaborate with stakeholders to gather and refine product requirements. Serve as the primary point of contact for the development team, providing clarity and guidance on backlog items. Ensure that the development team understands items in the product backlog to the level needed for implementation. Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value aligned with product strategy. Participa...

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10.0 - 15.0 years

4 - 8 Lacs

gurugram

Work from Office

Operations No Data Available CBS - AWS - Facilities&Hospitality Svc Our enablement functions help everyone at EY operate more efficiently. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Admin, Brand, Marketing and Communications, Quality and Risk Management. With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We aim to ...

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7.0 - 12.0 years

20 - 25 Lacs

gurugram

Work from Office

Your key responsibilities CA Intermediate with 7 years of experience in taxation field in Big4 Skills and attributes To qualify for the role you must have Qualification CA Inter Experience Income Tax (3+ years)

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0.0 - 1.0 years

0 Lacs

mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Performs assignments designed to develop professional or technical work knowledge and abilities requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related tasks University student, studying last year of engineering career. knowledge advanced on Excel, Power BI pre...

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6.0 - 13.0 years

8 - 15 Lacs

mumbai

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Pe...

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Exploring Support Services Jobs in India

Support services jobs in India provide a wide range of opportunities for job seekers looking to kickstart their careers or make a switch to a new field. These roles encompass various functions such as customer support, technical support, administrative support, and more. With the growing demand for support services professionals in both domestic and international companies, job seekers in India have a plethora of options to choose from.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their thriving job markets and have a high demand for support services professionals across industries.

Average Salary Range

The average salary range for support services professionals in India varies based on experience and expertise. Entry-level positions can expect to earn anywhere between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the support services field, career progression typically follows a trajectory from entry-level roles to more senior positions. For example: - Support Executive - Senior Support Executive - Team Leader - Support Manager

Advancing in this field often requires gaining experience, acquiring additional skills, and taking on more responsibilities.

Related Skills

In addition to technical skills related to support services, professionals in this field may benefit from developing skills such as: - Communication skills - Problem-solving abilities - Time management - Customer service orientation

Interview Questions

  • What motivated you to apply for this support services role? (basic)
  • How do you handle stressful situations when dealing with customer complaints? (medium)
  • Can you walk us through a time when you had to troubleshoot a complex technical issue for a customer? (advanced)
  • How do you prioritize tasks when faced with multiple customer requests simultaneously? (medium)
  • What tools or software do you use to track and manage customer support tickets? (basic)
  • How do you ensure consistent quality in your interactions with customers? (medium)
  • Describe a time when you had to collaborate with team members from different departments to resolve a customer issue. (medium)
  • How do you stay updated on the latest trends and developments in the support services industry? (basic)
  • Can you provide an example of a successful cross-selling or upselling experience you've had with a customer? (medium)
  • How do you handle a situation where a customer is dissatisfied with the resolution provided? (advanced)
  • What metrics do you think are important to track in a support services role, and why? (medium)
  • How do you approach training new team members in support services processes and protocols? (medium)
  • Describe a challenging interaction you had with a customer and how you resolved it. (medium)
  • How do you ensure data security and confidentiality when handling customer information? (basic)
  • What steps do you take to maintain a positive relationship with customers over time? (medium)
  • Have you ever had to de-escalate a tense situation with a customer? If so, how did you handle it? (medium)
  • Can you share an example of a time when you had to think creatively to solve a customer's problem? (advanced)
  • How do you handle feedback, both positive and negative, from customers? (medium)
  • What do you think sets apart exceptional support services professionals from others in the field? (basic)
  • How do you approach continuous learning and skill development in your role? (basic)
  • Describe a time when you had to handle a high volume of customer inquiries within a short time frame. How did you manage it? (medium)
  • How do you ensure that you are providing accurate and consistent information to customers across different channels? (medium)
  • Can you provide an example of a time when you had to work on a cross-functional project that impacted customer support processes? (advanced)
  • How do you handle situations where a customer is in violation of company policies or terms of service? (medium)
  • What do you think are the key qualities that a support services professional should possess? (basic)

Closing Remark

As you explore opportunities in the support services field in India, remember to showcase your skills, experiences, and passion for helping customers. By preparing well for interviews and demonstrating your ability to handle various support scenarios, you can stand out as a strong candidate in this competitive job market. Best of luck in your job search!

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