Company Description About the Business Division: This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their careers. Job Description The Commercial Campaigns Editor (CCE) will drive successful digital campaigns by ensuring the creation of high-quality content that engages healthcare professionals across commercial campaigns. The CCE will ensure campaigns are executed with precision, adhering to editorial standards, brand voice and strategic goals, resulting in measurable success for both the brand and clients. Essential Duties And Responsibilities Including, but not limited to, the following: Proofreading and copyediting Review copy documents, HTML web pages and PDFs for spelling, punctuation, syntax, clarity and accuracy, ensuring the production of high-quality content tailored for various platforms, including digital, social media and print Ensure all content aligns with brand voice and messaging, and maintain consistency and accuracy across copy, build and amends stages Apply UX principles to content development, ensuring that all materials are user-friendly, accessible and designed to enhance the audience's journey through clear and engaging storytelling Quality assurance Maintain and uphold editorial guidelines, house style and best practices across commercial campaigns, including adherence to industry compliance standards Support the Senior Editorial and Quality Manager to continuously review and strengthen editorial processes Communication Collaborate and communicate with cross-functional teams, including Medical Writing and Design Qualifications Editorial expertise – strong understanding of editorial processes, style guides and content creation best practices Attention to detail – meticulous in reviewing content to ensure accuracy, clarity and adherence to editorial standards Strong communication skills, both oral and written – must be able to work with different teams and deliver feedback sensitively Quality assurance – must be able to identify areas for quality improvement Understanding of industry regulations, including compliance considerations (desirable) Strong ability to prioritise workload An enthusiastic team player with the desire to exceed objectives Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Essential Duties and Responsibilities: This is a client facing role. Key responsibilities include – CLIENT ENGAGEMENT: will ensure client satisfaction by maintaining high-quality, proactive communication, understanding and meeting project requirements, and by managing client expectations across projects/engagements, DELIVERY OWNERSHIP: will own and contribute hands-on to project design, planning, and delivery of advisory/research/analytics projects; review the work done by team members; ensure the highest quality standards by actively contributing insightful analysis and presentation of data; help team members acquire new skills and support them in delivering increasingly superior quality work PROJECT OWNERSHIP: will own delivery of consulting and research projects, meet timelines, and manage project risks; will represent project teams in review meetings with clients, REVIEW AND QC: will review work done by analysts and junior consultants; will ensure high quality deliverables by actively contributing through insightful analysis of data, TEAM MENTORSHIP: will be required to drive team members in acquiring new skills and support them in delivering increasingly superior quality work, COLLABORATION: assist the team/ supervisor with specific expertise when required. On a need basis, support BD/sales team with subject matter expertise and help build proposals, etc. As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards. Qualifications B. Pharm or MSc (Pharma) or Master’s degree or in Life Sciences, Pharmacy, or related field. 7–10 years of experience in competitive intelligence, market insights, or strategic analysis within pharma/biotech. Proven leadership or team management experience. In-depth understanding of drug development processes, regulatory pathways, and industry dynamics. Proficient in CI platforms and databases, with strong analytical and synthesis skills. Excellent communication and storytelling skills—both written and verbal. Ability to handle ambiguity and drive insights from incomplete or evolving data. Good To Have Cross-cultural experience of working with teams and clients based in the US/EU Understanding of the US and European market access and pricing environment for prescription drugs. Knowledge, Skill, Ability Extensive experience in at least one therapy area (Cardiovascular, Immunology, Ophthalmology, Neurology, Oncology, Derma, Gastro, Biosimilars space, any other); should be able to interpret market events and advise clients on business implications of such events on a continued basis, Business acumen: needs to be able to drive revenue growth and profitability by identifying/capturing commercial opportunities, by establishing and articulating value stories in solving client problems, Strong research/consulting skills: proven ability to structure research questions, plan and execute research—both qualitative and quantitative—and drive strategic insights through in-depth analysis, Client facing experience is a must. Needs to engage clients by developing and delivering compelling engagement structures, reports/ presentations and by leading project/ industry-related conversations, In addition to secondary research skills, hands-on experience in Quantitative Modeling (forecasting, market sizing, other analytics) and Primary Market Research would be highly valuable for this role, High level of proficiency in MS-Office applications – PowerPoint and Excel in particular, Familiarity with databases (clinicaltrials.gov, pubmed, IQVIA data, other subscription databases), Needs to be a self-starter. Must own and deliver projects or parts thereof with near-zero supervision; ability to plan and prioritize multiple workstreams to meet timelines is crucial,
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description About Fieldwork & Custom Recruitment Team Fieldwork team & CR team plays a pivotal role in the success of project delivery, improving panellists experience and ensuring customer satisfaction. This team is solely responsible for collecting data across global markets as per the project scope by leveraging internal panel, group panel resources and implementing other custom recruitment field strategies (like, Digital & social media-based recruitment, dot mailer & external campaigns, text messaging, list purchase, direct mailers etc.) and at times through external vendor support. Job Purpose The Social Media Recruitment Manager will be responsible for implementing various digital marketing strategies for effective targeting & recruitment of healthcare professionals for various primary market research surveys. The role involves effective utilization of various social media channels and other online programs to attract target audiences. Will be working in close partnership with the local fieldwork teams and will be accountable for designing and deploying strategies to recruit new panel members. This role requires innovative, out of the box thinking with an analytical & strategic bend of mind, who can excel in a fast-paced environment and can adjust tactics to deliver the required results. This person will have to take complete ownership of developing paid campaigns, including Ad content, define appropriate targeting, set budgets and track ROI. This is an individual contributor role with no people management tasks involved. However, this role will entail working with cross-divisional teams and strong collaboration with m360 project management & fieldwork operations team. Essential Duties And Broad Responsibilities Design and implement marketing & recruitment campaigns that achieve project and panel objectives Design, plan and execute complementary social media campaigns to recruit & onboard new healthcare panel members (Doctors, Allied healthcare professionals, patients & consumers) in USA, Canada and India Hold responsibility for the analytical reporting of digital marketing and social media campaigns and use that data to inform future activities and improvements Create engrossing & attractive templates and compelling visuals for paid campaigns, online Ads and banners Leverage LinkedIn & other professional networking platforms to expand reach, followers and target potential survey participants Establish connections with healthcare influencers to promote m360 brand & surveys Identify affiliate tools & partners and develop strong collaborative relationships and utilize those connections & tools for project level & panel recruitment Expand FB group (both open & closed) & advisory group connections and run Run weekly & monthly campaign reviews to track performance of campaigns and propose improvements. Identify trends and insights, and optimize campaign level ROI and performance based on the insights Work closely with project & fieldwork management teams on campaign strategy, budget and expected outcomes “As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards”. Qualifications Graduates & Above (MBA in marketing will be a plus) 4 to 6 yrs of relevant experience in digital marketing, panel recruitment, with at least 2+ years focused on social media based targeting strategies 1-2 years’ experience in global healthcare primary market research or data collection (Not mandatory) Respondent recruitment and data collection leveraging proprietary multi-panels mode. Proven experience in using platforms like LinkedIn, Facebook, Instagram, Reddit, Twitter for panel recruitment processes Experience in building & executing social media based panel recruitment strategies Strong familiarity with social media & digital marketing platforms Deep experience of email campaign strategy, automation, and tactics A creative thinker with the capacity to design engaging campaigns and contents Ability to track ROI of campaigns and optimize accordingly Experience using ATS platforms, social media analytics tools and CRM platforms Excellent copywriting skills for web and email Motivated by an exciting and collaborative team environment Able to make decisions, take ownership and accept accountability Self-motivated and driven with a passion for excellence Previous marketing experience, preferably in a healthcare or B2C environment Excellent verbal and written communicator with an eye for detail Bachelor's degree in business, marketing, or any other relevant field Proficient in using MS office and know-how of executive reporting Should possess excellent interpersonal skills and the ability to collaborate with global teams. Comfortable and willing to work in afternoon/night shift (GMT/ET) Strong awareness of recent digital marketing & social media trends & tools The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. The candidate must multi-task and can work well under pressure. The candidate must have exceptional written and verbal communication skills. The candidate must have strong Microsoft Office skills, graphic designing platforms like Canva, Adobe etc. Additional Information Willing to work in US EST Shift, work from Bangalore Office.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description BROAD RESPONSIBILITIES: The following are the roles and responsibilities of the Project Manager The key face for the customer, managing clients, issues, and engagement through the course of projects. Provide clients with solutions related to projects with focus on nurturing client relationships The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables. The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project. With minimal consultation from a senior team member, manages all aspects of the internal business process all administrative tasks project initiation project scheduling managing all field activities to ensure that projects are completed within established budgets, parameters and schedule monitoring field status reports understanding the data requirements checking data and proofreading deliverables coordinating with internal and external departments/agencies Project management, client management, client servicing, excellent communication skills Qualifications Experience in MR Data collection and consulting Study setup Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate. Questionnaire input and specs: Liaising with client; with suggestions/ recommendations for effective data collection. Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards. Quality control: Project Managers keep in touch with data collection and data processing or suppliers during the project so that problems can be rectified early in the job cycle. Adhere to all processes/standards to ensure Quality. b analysis: Analyzing the performance on the study and providing recommendations to client service and operations for the future. Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes Strong attention to detail and accuracy Excellent analytical, computational, and problem solving skills Excellent interpersonal and negotiation skills Strong written and verbal communication skills with the ability to effectively interact with internal and external clients. Ability to explore solutions to complex project situations within tight deadlines Strong computer skills including Microsoft Office and/Suite and other specialized business-related software systems Enthusiastic with Good people skills. Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things Additional Information Should be willing to work in night shifts (US Shift) Should be willing to work from Bangalore office in Hybrid model All your information will be kept confidential according to EEO guidelines.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Business Unit Mission : All Global, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. All Global maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. All Global services incorporate all the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Role Mission The mission of the Senior Project Manager is to be a communication and relationship liaison between All Global, our clients, and other teams involved in the project’s completion. The Senior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget. This is the ideal role for someone who has experience in international market research and management of complex projects, with a strong focus on healthcare, fieldwork, and collaboration with all teams involved in the project. Essential Duties And Responsibilities Including, but not limited to the following: Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including: Project specifications review, project set up, resource planning, fieldwork and timelines planning Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities Programming, translations, overlays and testing, ensuring quality standards and timelines are met Project launch execution and analysis, with detailed feedback to clients with a solution approach Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in timely manner Provide to client the agreed deliverables within expected timelines and quality Meet billing deadlines and goals, ensuring high adherence to internal processes Timely & effective communication with clients, ensuring they are kept fully informed on the progress of their projects Comply with All Global operating procedures, and ensure all practices and systems follow the ISO Accreditation and All Global policies Responsible for guiding and mentoring junior staff Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance in a timely manner, on market research studies. Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey Qualifications Bachelor’s Degree or equivalent work experience Must have 2-3 years’ experience in market research project management, preferably in healthcare Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. Able to work well & meet deadlines and under pressure. Exceptional written and verbal communication skills. Strong Microsoft Office skills including Excel, Outlook, and Word. Well-developed analytical and problem-solving skills. Ability to work autonomously and in a team environment to successfully meet departmental objectives. Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Additional Information This position requires you to work nights - US EST Time Zone Shift
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description POSITION SUMMARY The Pricing Coordinator is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting. This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead. Primary Responsibilities Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client’s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise. Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company’s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. Qualifications REQUIREMENTS Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools. Highly organized, analytical and quality-focused with attention to detail and accuracy. Able to manage and prioritize multiple tasks under tight deadlines concurrently. Excellent communication skills, both written and verbal. Reacts to change productively and displays a solutions driven approach. Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively. THE FOLLOWING IS A PLUS Experience using databases and/or reporting tools. Proven ability to build relationships with clients and vendors. Market research coursework or training. Additional Information This position will require night shifts (US Shift)
Company Description About the Business Division: This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their careers. Job Description The Creative Designer’s aim will be to design first in class digital campaigns. They will also contribute to continually improving our design service - ensuring our content is visually engaging and compliant. Essential Duties And Responsibilities Including, but not limited to the following: Design and develop visual content for promotional and educational materials (e.g. slide decks, infographics, resource centres, modules, posters, brochures, digital assets) Work closely with writers, programme managers, and other team members to conceptualize and execute integrated communication strategies Engage with clients and internal stakeholders to understand the project goals and provide design solutions that exceed their expectations Develop creative concepts in line with brand guidelines and communication objectives Support the design and layout of pitch and presentation materials Contribute to the development of creative strategies and ideas during brainstorming sessions Ensure all materials meet regulatory and compliance standards for medical communications Manage multiple projects and deadlines efficiently in a fast-paced environment Keep up-to-date with industry trends, design techniques, and tools to continuously improve the creative output of the team. Qualifications Competencies: Strong communication skills – oral and written People person – can work with different teams Proactive and passionate about delivering great design services for clients, with a desire to exceed expectations Strong ability to prioritise workload An enthusiastic team player with the desire to exceed objectives Required Skills & Experience 3+ years’ experience in a creative/design role, preferably in a Med Comms, healthcare, or agency environment Strong portfolio showcasing design for both print and digital platforms Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); familiarity with PowerPoint is essential Ability to grasp complex scientific and medical content and convey it visually Excellent attention to detail, layout, and typography Strong communication and collaboration skills A proactive, solution-oriented mindset with the ability to adapt and problem-solve Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Business Unit Mission: As a Senior Project Manager you are the key player on the project. The client will seek your advice, trust your judgment and value your opinion. You need to be a strong client communicator, who’s organized, methodical and numerate. You will be ultimately accountable for successful project management and delivery. You will have enthusiasm for your client(s) business, bringing your knowledge and expertise to bear in your management of the projects you are assigned to. You will also need to be a good man-manager, supporting the training and guidance of the more junior Project Managers. The role requires a high level of problem-solving offering solutions to your team, clients, and other departments. You will also be managing some of the more complex projects yourself and therefore need to have a very hands on approach and attitude. In doing so, you are also expected to provide clear goals and direction to the team and lead by example. You are is responsible for alerting your line manager of any possible concerns on projects. The role also expects a great level of independent working and leading by example, as well as establishing strong client relationships - a Senior Project Manager is responsible for relationships between the Operations team and key accounts and should ensure and supervise consistent client excellence across these accounts. It is also expected for the Senior Project Manager to provide continues suggestions on improvement and support improve M3 GR's services and offerings. Essential Duties And Responsibilities Including, but not limited to the following: Manage quantitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of quantitative projects expected. Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator. Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system. Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research. Monitor productivity and quality of data collection to produce regular updates and progress reports on project status. Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities. Provide regular updates and progress reports on recruitment status to meet client needs. Proactively identify potential fielding concerns and identify issues when in field. Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies. Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverable, communications, and issue resolution. Manage study profitability by monitoring and accounting for all project costs affecting the budget. Provide guidance and mentoring to members of the Market Research Project Management team as needed. Qualifications Bachelor's degree or equivalent preferred Must have 7+ years of experience in Market Research. Communication – must be able to communicate with client and internal stakeholders effectively. Problem solving skills. Must be able to multi-task. Experience with planning project timelines. Ability to project estimated fieldwork completion for revenue forecasting. Be self-motivated with exceptional time management, organizational skills and attention to detail. Ability to manage multiple projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Experience in quantitative project management as well is preferred. Exceptional written and verbal communication skills. Very strong Microsoft Office skills including Excel, Outlook and Word and be a quick learner of new technologies/software. Well-developed analytical and problem solving skills. Capability to work both autonomously and in a team environment to successfully meet study specific and departmental objectives. Additional Information Willing to work in night shifts (US Shift)
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Overview of Fieldwork team: Fieldwork team uses our proprietary tool called “IPP” which does target list matching with our panel, list upload, emailing, campaign creation, redirections, sample out, fax handling etc to ensure all project sampling activities done properly. Broad Responsibilities Work on the assigned Sampling task and ensure quality completion in a quick TAT Identify and implement innovative techniques and solutions that can be adapted into Sampling workflow as best practices Conduct quality control checks on process front to ensure error free deliverables Coordinate and consult with Project Managers on prioritizing the work and its deliverables without compromising on client satisfaction and assigned deadline Should be committed for BCP (Business Continuity Plan) when needed Pre-requisites For Hiring Strong expertise in Market Research Services focusing on Healthcare Vertical and consumer experience Strong Knowledge of Excel, Word, and any programming language would be added advantage Adaptability, flexibility and the ability to work under pressure Strong organizational and communication skills Commitment to work beyond working hours to achieve deadline when necessary to keep client satisfaction high “As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards”. Willing to work in US Shift (6:00 PM to 3:00 AM or 7:00 PM to 4:00 AM) Qualifications BCA/BSc graduate Additional Information Willing to work in night shifts (US Shift)
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description About Fieldwork & Custom Recruitment Team Fieldwork team & CR team plays a pivotal role in the success of project delivery, improving panellists experience and ensuring customer satisfaction. This team is solely responsible for collecting data across global markets as per the project scope by leveraging internal panel, group panel resources and implementing other custom recruitment field strategies (like, Digital & social media-based recruitment, dot mailer & external campaigns, text messaging, list purchase, direct mailers etc.) and at times through external vendor support. Job Purpose The Social Media Recruitment Manager will be responsible for implementing various digital marketing strategies for effective targeting & recruitment of healthcare professionals for various primary market research surveys. The role involves effective utilization of various social media channels and other online programs to attract target audiences. Will be working in close partnership with the local fieldwork teams and will be accountable for designing and deploying strategies to recruit new panel members. This role requires innovative, out of the box thinking with an analytical & strategic bend of mind, who can excel in a fast-paced environment and can adjust tactics to deliver the required results. This person will have to take complete ownership of developing paid campaigns, including Ad content, define appropriate targeting, set budgets and track ROI. This is an individual contributor role with no people management tasks involved. However, this role will entail working with cross-divisional teams and strong collaboration with m360 project management & fieldwork operations team. Essential Duties And Broad Responsibilities Design and implement marketing & recruitment campaigns that achieve project and panel objectives Design, plan and execute complementary social media campaigns to recruit & onboard new healthcare panel members (Doctors, Allied healthcare professionals, patients & consumers) in USA, Canada and India Hold responsibility for the analytical reporting of digital marketing and social media campaigns and use that data to inform future activities and improvements Create engrossing & attractive templates and compelling visuals for paid campaigns, online Ads and banners Leverage LinkedIn & other professional networking platforms to expand reach, followers and target potential survey participants Establish connections with healthcare influencers to promote m360 brand & surveys Identify affiliate tools & partners and develop strong collaborative relationships and utilize those connections & tools for project level & panel recruitment Expand FB group (both open & closed) & advisory group connections and run Run weekly & monthly campaign reviews to track performance of campaigns and propose improvements. Identify trends and insights, and optimize campaign level ROI and performance based on the insights Work closely with project & fieldwork management teams on campaign strategy, budget and expected outcomes “As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards”. Qualifications Graduates & Above (MBA in marketing will be a plus) 4 to 6 yrs of relevant experience in digital marketing, panel recruitment, with at least 2+ years focused on social media based targeting strategies 1-2 years’ experience in global healthcare primary market research or data collection (Not mandatory) Respondent recruitment and data collection leveraging proprietary multi-panels mode. Proven experience in using platforms like LinkedIn, Facebook, Instagram, Reddit, Twitter for panel recruitment processes Experience in building & executing social media based panel recruitment strategies Strong familiarity with social media & digital marketing platforms Deep experience of email campaign strategy, automation, and tactics A creative thinker with the capacity to design engaging campaigns and contents Ability to track ROI of campaigns and optimize accordingly Experience using ATS platforms, social media analytics tools and CRM platforms Excellent copywriting skills for web and email Motivated by an exciting and collaborative team environment Able to make decisions, take ownership and accept accountability Self-motivated and driven with a passion for excellence Previous marketing experience, preferably in a healthcare or B2C environment Excellent verbal and written communicator with an eye for detail Bachelor's degree in business, marketing, or any other relevant field Proficient in using MS office and know-how of executive reporting Should possess excellent interpersonal skills and the ability to collaborate with global teams. Comfortable and willing to work in afternoon/night shift (GMT/ET) Strong awareness of recent digital marketing & social media trends & tools The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. The candidate must multi-task and can work well under pressure. The candidate must have exceptional written and verbal communication skills. The candidate must have strong Microsoft Office skills, graphic designing platforms like Canva, Adobe etc. Additional Information Willing to work in US EST Shift, work from Bangalore Office.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description POSITION SUMMARY The Pricing Coordinator is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting. This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead. Primary Responsibilities Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client’s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise. Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company’s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. Qualifications REQUIREMENTS Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools. Highly organized, analytical and quality-focused with attention to detail and accuracy. Able to manage and prioritize multiple tasks under tight deadlines concurrently. Excellent communication skills, both written and verbal. Reacts to change productively and displays a solutions driven approach. Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively. THE FOLLOWING IS A PLUS Experience using databases and/or reporting tools. Proven ability to build relationships with clients and vendors. Market research coursework or training. Additional Information This position will require night shifts (US Shift)
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description BROAD RESPONSIBILITIES: The following are the roles and responsibilities of the Project Manager The key face for the customer, managing clients, issues, and engagement through the course of projects. Provide clients with solutions related to projects with focus on nurturing client relationships The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables. The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project. With minimal consultation from a senior team member, manages all aspects of the internal business process all administrative tasks project initiation project scheduling managing all field activities to ensure that projects are completed within established budgets, parameters and schedule monitoring field status reports understanding the data requirements checking data and proofreading deliverables coordinating with internal and external departments/agencies Project management, client management, client servicing, excellent communication skills Qualifications Experience in MR Data collection and consulting Study setup Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate. Questionnaire input and specs: Liaising with client; with suggestions/ recommendations for effective data collection. Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards. Quality control: Project Managers keep in touch with data collection and data processing or suppliers during the project so that problems can be rectified early in the job cycle. Adhere to all processes/standards to ensure Quality. b analysis: Analyzing the performance on the study and providing recommendations to client service and operations for the future. Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes Strong attention to detail and accuracy Excellent analytical, computational, and problem solving skills Excellent interpersonal and negotiation skills Strong written and verbal communication skills with the ability to effectively interact with internal and external clients. Ability to explore solutions to complex project situations within tight deadlines Strong computer skills including Microsoft Office and/Suite and other specialized business-related software systems Enthusiastic with Good people skills. Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things Additional Information Should be willing to work in night shifts (US Shift) Should be willing to work from Bangalore office in Hybrid model All your information will be kept confidential according to EEO guidelines.
Company Description About the Business Division: This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their careers. Job Description The Creative Designer’s aim will be to design first in class digital campaigns. They will also contribute to continually improving our design service - ensuring our content is visually engaging and compliant. Essential Duties And Responsibilities Including, but not limited to the following: Design and develop visual content for promotional and educational materials (e.g. slide decks, infographics, resource centres, modules, posters, brochures, digital assets) Work closely with writers, programme managers, and other team members to conceptualize and execute integrated communication strategies Engage with clients and internal stakeholders to understand the project goals and provide design solutions that exceed their expectations Develop creative concepts in line with brand guidelines and communication objectives Support the design and layout of pitch and presentation materials Contribute to the development of creative strategies and ideas during brainstorming sessions Ensure all materials meet regulatory and compliance standards for medical communications Manage multiple projects and deadlines efficiently in a fast-paced environment Keep up-to-date with industry trends, design techniques, and tools to continuously improve the creative output of the team. Qualifications Competencies: Strong communication skills – oral and written People person – can work with different teams Proactive and passionate about delivering great design services for clients, with a desire to exceed expectations Strong ability to prioritise workload An enthusiastic team player with the desire to exceed objectives Required Skills & Experience 3+ years’ experience in a creative/design role, preferably in a Med Comms, healthcare, or agency environment Strong portfolio showcasing design for both print and digital platforms Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); familiarity with PowerPoint is essential Ability to grasp complex scientific and medical content and convey it visually Excellent attention to detail, layout, and typography Strong communication and collaboration skills A proactive, solution-oriented mindset with the ability to adapt and problem-solve Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Overview Job Description We are looking for a highly motivated and proactive professional experienced in hard-core outbound sales process and who thrives in a fast-paced and target oriented environment. This role requires an individual with strong cold calling, lead generation, list building, and desk research capabilities to deliver results. The ideal candidate must be a self-starter with a passion for generating new opportunities, nurturing prospects, and expanding market reach. The Telecaller will work closely with the Operations teams to identify potential customers, engage with decision-makers, and generate quality leads that contribute to the recruitment process for Data Collection on Healthcare Market Research projects. Key Responsibilities Cold Calling & Lead Generation: Conduct high-volume cold calling to potential respondents to introduce company services/products and aggressively recruit for Healthcare Professionals to join our panel. Dial through client provided lists with phone numbers, get through gate keepers, and achieve targets set. make outbound calls to potential respondents or decision-makers using client-provided lists. The caller must navigate gatekeepers effectively and ensure successful reach to the target individual. Identify, qualify, and nurture list building and networking opportunities through phone calls, emails, and other communication channels. Understand client requirements, pain points, and business needs to tailor pitches accordingly. Maintain an updated and organized database of leads, prospects, and follow-up activities. Make outbound calls to contacts on lists provided by clients across various geographies. Identify and bypass gatekeepers to connect with the intended target. Clearly introduce the purpose of the call and engage the respondent in line with project requirements. Capture accurate responses or confirm interest, as per project goals (e.g., recruitment, screening, appointment setting). Maintain detailed and accurate call records in the calling system or project tracker. Meet daily, weekly, and monthly calling and conversion targets. Collaborate with team leads and quality control to ensure high standards of call delivery. Required Skills Prior experience in cold calling, telemarketing, or outbound sales is preferred. Strong communication and persuasion skills. Ability to handle objections and maintain professionalism on calls. Comfortable working with targets and call quotas. Preferred Attributes Perseverance and target orientated in high-volume call environments. Quick learner with adaptability to project-specific scripts and objectives. Time management and self-motivation in both remote and office-based settings. List Building & Desk mining: Research and build targeted prospect lists from various sources, including online directories, LinkedIn, industry reports, and other data sources. Continuously update and refine the lead database to ensure accuracy and relevance. Categorize leads based on priority, industry, and potential conversion rate. Utilize platforms such as LinkedIn, Facebook, and other social media channels to source potential contact details. Performance Tracking & Reporting: Track and analyze call performance, lead conversion rates, and pipeline progress. Provide weekly and monthly reports on lead generation activities, successes, and areas for improvement. Adjust strategies based on performance data and feedback from the sales team. Key Skills & Qualifications Experience: 1-3 years in outbound tele calling sales process, inside sales, business development, or lead generation roles. Excellent Communication Skills: Strong verbal and written English communication. Self-Motivated & Proactive: Ability to work independently with minimal supervision and take initiative. Sales & Persuasion Skills: Ability to convince, negotiate, and build rapport with potential clients. Tech-Savvy: Comfortable with CRM tools, LinkedIn, data research tools, and lead generation software. Result-Oriented: Strong focus on achieving KPIs, lead conversion targets, and business growth. Resilience & Adaptability: Ability to handle rejections and quickly adapt sales approaches. Multitasking Ability: Manage multiple leads and follow-ups simultaneously. Qualifications Graduates or Relevant Degree Additional Information Willing to work US EST Shift. Work from Office.
Company Description Business Unit Mission : M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Due to our continued growth and expansion, M3 is seeking a Quantitative Fieldwork Coordinator to join our Market Research team. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description The Quantitative Fieldwork Coordinator assists the Client Service team with day-to-day management of market research studies, to ensure all projects successfully complete on time, within the budget and in accordance with the project specifications, while meeting and exceeding client expectations. The Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents, vendors, and clients. They will assist with the set-up of the study and other project requirements as needed. Essential Duties And Responsibilities The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to Project Execution Manage end-to-end project tasks including (but not limited to): link setup and testing, language requests, desk research, quality and audit checks, study invitation setup, deployment of sample, exclusion list management, M3 Wallet approvals, preparation for invoicing, and cost reconciliation. Build, update, and track sample plans based on screener specifications. Fieldwork Coordination Host pretest/pilot interviews for clients, ensuring they are conducted on time and as planned. Proactively identify and implement alternative fieldwork strategies to improve response rates and manage costs. Monitor and manage partners on quantitative projects throughout the project lifecycle to ensure client expectations are met or exceeded. Alert Project Managers when fieldwork strategies are underperforming, timelines are at risk, or quality concerns arise, and collaborate on solutions. Coordinate recruitment with supporting team such as Custom Recruitment team and Phone team. Submit requests for multichannel recruitment methodologies, including (but not limited to): email campaigns, phone outreach, desk research, SMS, online ads, referral programs, forums, blogs, patient groups, associations, and social media. Project Closure Send final updates and cost summaries to partners before invoice issuance. Track, monitor, and report on sampling performance and project costs to support gross profit improvement and timely delivery. Assist Project Managers with invoicing to ensure projects are closed and ready for billing promptly. Collaboration & Communication Attend project meetings with Project Managers to ensure alignment on specifications, client needs, timelines, and responsibilities. Take notes during briefings and meetings and share summaries with attendees. Address requests from the Support Team and other stakeholders in a timely manner. Partner with Project Managers, Senior Project Managers, and Project Directors to support day-to-day project needs, including administrative tasks and fieldwork planning. Qualifications Bachelor's degree or equivalent required. Relevant coursework in market research or healthcare preferred but not required. 0 – 1 year of market research experience. Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules. Strong Microsoft Office skills (Excel) and quick learner of new technologies/software. Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc. Interest / natural curiosity or previous experience /exposure within the healthcare space. Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success. Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. Self-motivated and able to (re)prioritize tasks throughout the workday. Exceptional time management, organizational skills, attention to detail and ability to multitask. Additional Information Willing to work in US EST hours or UK hours.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description The Talent Acquisition Specialist will be responsible for the full-cycle recruiting experience in a fast-paced and growing environment. You should be a skilled in-house or agency recruiter with the ability to source and select candidates, partner with leaderships teams on TA strategy, and develop talent pipeline using various tactics, like social recruiting and employee referrals. Execute an overall recruiting strategy consistent with EEOC best practices to the assigned business units of the company Perform job and task analysis to update and document job requirements and objectives for each position Partners with direct hiring managers to understand and interpret talent needs and requirements, present shortlisted candidates to hiring managers and provide detailed profile summaries. Network and source potential passive candidates from various online channels, databases, social media, career and professional platforms, including LinkedIn. Act as the primary point of contact and build influential candidate relationships during the selection process through the offer to onboarding Manage job descriptions and craft job openings on company’s careers page, social media, job boards and internal postings Screen resumes and applications in alignment with the job requirements and necessary skills and competencies Interview candidates to assess if candidates are a match to qualifications, cultural fit and compatibility Counsel the candidate and promote company’s employee offerings, corporate benefits, salary, and corporate environment Provide analytical and well documented recruiting reports for hiring managers to drive decision making process Attend college career and job fairs (as necessary), build relationships with college career services, tech job fairs and host in-house recruitment events Assist and support employment branding initiatives and other talent acquisition projects Support HR team and assist Director of TA with additional TA responsibilities/projects as needed Qualifications Must have 3+ years of recruitment experience. 3+ years of experience recruiting within India and navigating a variety of fields and positions. Understands recruitment strategy, tactics, and execution. Strong negotiation skills and business acumen. Has good working knowledge of word processing, as well as ATS software systems. SmartRecruiters experience is a plus. Experience using sourcing platforms such as Naukri, LinkedIn, or other relevant databases. Experience working with a fast paced environment. Central Service/Shared Service environments are preferred. Must have strong time management skills. Comfortable with adapting to new needs as the business requires. Has the ability to focus without distraction. Has a strong sense of urgency, the ability to manage multiple tasks simultaneously, and understand the priority of the workload. Has a firm understanding of M3 processes and procedures. Has strong attention to detail and a quality output. Must have strong interviewing skills and able to qualify candidates effectively.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Role Mission: Contract Analysts, are responsible for preparing and recording business contracts (including, but not limited to, Master Services Agreements, Vendor Agreements, Statements of Work and Non-Disclosure Agreements) on behalf of their employer. Their duties include researching a contract’s terms, alerting parties to renewals or extensions and recording the existence of agreements with clients and suppliers alike. The Contract Analyst’s role is to provide a consistent point of contact for internal employees to plan, update and execute legal agreements. The Contract Analyst will work closely with the global compliance/legal team as well as the sales and partner/procurement teams dealing with existing and new contracts. Working with the wider Contracts team, the Contract Analyst will triage requests and provide optimal internal servicing to standard, quality, and time. The ideal candidate will be a highly detail-orientated professional and have a strong background in administration, as well as a thorough understanding of contracts, contract processing and data protection requirements. Contract Analysts have to be shrewd, meticulous and knowledgeable about the details and potential benefits of any contract, and must fulfil the following duties and responsibilities. Essential Duties And Responsibilities Including, but not limited to the following: Responsible to track contract status and contracts through implementation process for clients, partners, and third-party agreements, Inspect, read, edit, and verify documents and assess data, Meet deadlines and update internal stakeholders with status, Offer ad –hoc administrative support to divisions, including uploading contracts to a proprietary system Analyses significant, and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with appropriate laws, and regulations, Drafts and prepares agreements for internal approval and signature, Reviews and evaluates requests for changes in, or revisions of, contracts, Solicits, in an organized fashion, input from internal stakeholders including sales, compliance and management, Develops and administers contract administration policies, systems, and procedures, As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards. Communicate ideas effectively to the company, to the other parties involved in the contract and to stakeholders to keep everyone apprised of contract-related matters. Negotiate points according to the company’s best interests Analyze contract clauses, stipulations, obligations, and liabilities. Document processes and maintaining files. Craft, evaluate, negotiate and execute a wide variety of different contracts covering a range of transactions. Create and maintain relationships with colleagues in various departments/roles Maintain records for correspondence and documentation in relation to established contracts and those in progress. Communicate and present information to stakeholders about all contract-related matters. Solve any contract-related problems that may arise internally with the company itself. Use legal and financial terminology to draft detailed documents explaining business propositions. Qualifications Bachelor’s degree or equivalency preferred, Minimum of 3+ years of experience in a similar position, Experience in working in a similar industry preferred. Additional Information Knowledge of legal terminology and principles relevant to commercial contracts, The ability to analyze legal documents for accuracy, Experience with contract management solutions, Excellent written and oral communication skills, Excellent skills in Microsoft Excel, Word, and Outlook, Experience with JIRA a plus Experience with electronic signing platforms Organized, self-motivated and self-directed, Ingenuity, with a willingness and enthusiasm for learning new techniques, Excellent interpersonal communication skills. Good time-management skills. Ability to perform under pressure. Excellent computer skills. A keen eye for detail.
Company Description About m360 Research (m360 Research is a wholly owned subsidiary of M3) : m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Job Description Manage and control sampling and fieldwork, including screener review for allocated projects Execute end to end project related tasks which could include (but not exclusively) link setup, link testing, languages requests, desk research, quality/audit checks, set up and delivery of study invitations, manage exclusion lists, M3 Wallet approvals, invoicing and cost reconciliation. Address Support Team and other stakeholders’ requests in timely manner Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood. Takes notes and fill checklists during key meetings and share them with the attendee afterwards Host market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client interactions. Build, update and track customized fielding plans for all projects as needed. Proactively seek alternative fieldwork strategies and find solutions to address response rates and costs on each project Manage and control of the partners on quantitative projects throughout the life cycle of the project, ensuring that M3 achieves and exceeds client’s expectations Track, monitor and report on sampling performance. Support PMs with invoicing ensuring that projects are closed and ready for invoicing in a timely manner Alert the Project Manager of a project when a fieldwork strategy is failing or getting off track or there is a quality concern and work together to find alternative solutions Design and request multichannel recruitment methodologies for allocated projects, which could include (but not exclusively) email campaigns, calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups and associations networking and Social Media Scheduling respondents for market research interviews, including creating the scheduler in the system, communication with respondents, coordinating shared moderator schedules, manual entry in MR system and moderator scheduling platforms. Help respondents log in to qualitative platforms for their interviews and troubleshoot any issues. Qualifications Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules Strong Microsoft Office skills (Excel) and quick learner of new technologies/software Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc Interest / natural curiosity or previous experience /exposure within the healthcare space Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. Self-motivated and able to (re)prioritize tasks throughout the workday Exceptional time management, organizational skills, attention to detail and ability to multitask Fluent in English Qualifications Bachelor’s degree or equivalent preferred Relevant coursework in market research or healthcare preferred, but not required.
Company Description About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making. About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description ROLE DESCRIPTION Key Responsibilities Scoping of Work: Should have experience in Customer facing role. Able to work independently to complete ad hoc tasks of client. Project delivery: delivery of secondary research and data analysis [CI gathering 60%, insight generation 20%, solution building 10%, analysis of data from primary research 10%], meeting timelines, managing project risk; ensuring customer satisfaction by understanding and meeting project requirements and through regular communication with team and client Review and QC: review of work done by self; ensuring consistent, high quality deliverables with appropriate planning and prioritization of projects running in parallel Collaboration with team/supervisor: assist the team/ supervisor with specific expertise when required. Other Important Aspects Of Role On a need basis, support BD/sales team with subject matter expertise and help build proposals, etc. Role Requirements MANDATORY Ability to carry out secondary research and in-depth analysis of collected data (qualitative as well as quantitative) Understanding of global pharmaceuticals/ biologics markets and major trends Experience of working in at least two therapy areas (Oncology, Immunology, Cardiovascular, any other) Familiarity with databases (clinicaltrials.gov, IMS sales data) and financial data GOOD TO HAVE Cross-cultural experience of working with European/ US-based customers/ onsite teams Experience collaborating with large teams Expertise in using MS-Office applications (PowerPoint, Excel, Word) Other Requirements (travel / Logistics Etc. – Pls. Specify) May require travel to client location, or on specific assignment, etc. subject to business need Qualifications B.Pharma or M.Pharma or Relevant Degree Additional Information All your information will be kept confidential according to EEO guidelines.
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About The Business Division This role is part of QQFS , a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description As an Account Executive, you are the key player on the accounts assigned to you, maintaining regular client contact, and acting as an ambassador of QQFS. You will be accountable for the preparation and delivery of client bids and with this excellent client service. The client will seek your advice, trust your judgement, and value your opinion. You will have enthusiasm for your client’s business bringing your knowledge and expertise to bear in QQFS work. As a Account Executive, you should be competent in putting together bids for your clients; establishing feasibility, competitive pricing, ensuring timescales are met and the business is best placed to support the client. You will be expected to demonstrate initiative and be proactive in developing your accounts. Essential Duties And Responsibilities Including, but not limited to the following: You will develop a strong relationship with your assigned accounts, develop and grow each account as per your objectives You are responsibility for the bids allocated to you. You will respond to these bids in a timely manner and log them properly in the MR system You will follow and understand the pricing and feasibility grid, timeline recommendations, have a good understanding of the client’s business and seek advice from the fieldwork team for market specifics in order to provide the best possible and accurate bids. You will follow up on bids, keep a record of the outcome and if needed discuss change of strategy with the Managing Director. You will prepare client contracts based on template and reviewing accuracy of client commissioning documents You will ensure excellent project delivery by working with and providing guidance to the fieldwork team, this involves briefing the project team on project and client specifics. You will also provide support in escalations You will work together with the sales team to deliver the company goals. You should look at current processes and practices and suggest improvements to the Managing Director. Prepare client contracts based on template and reviewing accuracy of client commissioning documents Actively network within existing and new client contacts for any new business/prospects Qualifications Knowledge, Skill, Ability: Junior Account Managers should move beyond just having knowledge of their Client’s business. They should be capable of using this knowledge whether that is in discussions with the Client or briefing the project team. Productive Client Relationships The Account Executive’s experience should allow them to foresee and forestall potential problems in all Client initiated projects/bids and will work together with the fieldwork team to manage client expectation and deliver the best outcome. New Business Culture Own the vibrant, competitive and supportive business development culture. Focus on prospecting and new account acquisition. Presentation And Communication Skills At this level, a vast competency is expected in client presentations such as project reviews (when requested) and the Managing Director should feel confident in participating in kick off calls and able to hold their own. Teamwork The Account Executive is the central co-ordination role of the team, providing accurate briefing and ensuring that information is available when required by the fieldwork team or other departments. They should be comfortable working with all department. It is expected that the Account Executive has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical and to offer support when they feel it is needed. Financial responsibility Project should be sold based on feasibility guideline, pricing list and following discount plan and seek approval with the Head of Business Development if you like to reduce costs further. Creative Thinking The ability to look beyond the obvious to find innovative yet relevant solutions is at the heart of QQFS’s offering. Personal Qualities This Account Executive is expected to demonstrate enthusiasm and pride in constantly improving and developing the QQFS offer. You should be keen to learn and exceed expectations and the objectives/targets. Additional Information Account Executive should move beyond just having knowledge of their Client’s business. They should be capable of using this knowledge whether that is in discussions with the Client or briefing the project team.