Role and ResponsibilitiesManages, plans, and evaluates the staff and initiatives of the Revenue Cycle. Participates in the ongoing process to identify opportunities to refine workflow to meet business objectives in order to improve efficiency and outcomes internally ane externally (clients). Duties and responsibilities include:Operations Leadership at Scale Manage operations and client with a large team with at least 200+ employees and 10+ years of Ops experience Review and evaluate teams productivity and quality to ensure goals and client metrics are met Establish and maintain strong and positive customer relationships Assist the senior level leadership and executives in monitoring staffing levels and ensure team is staffed appropriately based on business needs Escalate issues to the senior level leadership Manage month end reporting Prepare and send client invoices Provide feedback and ongoing training to teammates related to job functions Ability to accurately forecast and prepare budgetClient Governance:Ability to on-board new clients by virtue of collaborating with sales, IT, admin, HR teams and also ensuring seamless client implementationBecomes the Point of contact for clients with a high level of customer service by reaching out to clients by phone or email every week / two weeks looping them in on issues or accomplishments prior to month end review meetings Respond to client requests in a timely manner Identify client needs as well as provide feedback to clients on best practice workflow Complete, review, and provide feedback on the monthly client dashboards related to volumes, quality, issues or KPIs Team Management and Attrition Management: Monitor and support teammates on a daily basis, and provide the senior leaderhip with daily metric updates Provide feedback and ongoing training to teammates related to job functions Provide directions to the team members to ensure EV timelines are met, manage payment posting trends and reconciliation, as well as manage clients AR Conduct skip level reviews by setting up meetings with leads and staff and documenting feedback Participate in teams performance reviews Ensuring strong team connect and minimize attritionOther skills:Thorough knowledge of RCM workflow with past experience of having managed eligibility verification, reading EOBs, posting payments, AR follow up Evaluates opportunities to increase efficiency and revenue across functions by virtue of automation and upsales, and manages the implementation of automation and solutions in order to increase efficiency and revenue goals; consistently works with internal and external partners to achieve revenue cycle goals and objectivesStrong analytical skills and a high level of computer literacy with solid skills using Microsoft Excel Ability to manage people, lead teammates and work with all levels of management Ability to effectively present information Ability to make decisions and work independently Thrive in a fast-paced work environmentNavigate client and internal software (PMSs)Adherence to HIPAA regulations Ability to work independently and as part of a team Strong attention to detail and speed while working within tight deadlines Exceptional ability to follow oral and written instructions A high degree of flexibility and professionalism Excellent organizational skills Outstanding communications skills; both verbal and writtenTeam and service-orientedQualifications and Education RequirementsPreferred SkillsAttention to Detail: This role requires a high level of attention to detailAnalytical and Problem-Solving Skills: You should be able to analyze and interpret data, as well as identify and solve problems that may arise.Communication Skills: Ability to communicate effectively Flexibility and should be able to work cohesively with the teamInterested candidates can also share their update profile to sangeeta.sagar@medusind.com

Dear Candidate,Please find the below JDJob DescriptionExperience : Fresher(only arts and science) and experience in Payment posting & Demo Charge. End to end experience is must and only from Health care background. Work Mode : Office Salary : Best in Market RESPONSIBILITIES : • Work in teams that process medical billing transactions and strive to achieve team goals • Process transactions with an accuracy rate of 99% or more • Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time • Actively participate in company s learning and compliance initiatives • Apply your knowledge of medical billing to report performance on customer KPIs COMPETENCIES / SKILL SET : * Fresher or 1+ Years of experience in Payment Posting experience is must * Excellent interpersonal and analytical skills .* Adaptability and Flexibility. * Good Knowledge of MS Office Word, Excel, and PowerPoint. * Constantly strive to meet the productivity, quality, and attendance SLA .* Willingness to be a team player and show initiative where needed. QUALIFICATIONS & WORK EXPERIENCE :*Fresher only from Arts & Science * Any Graduate or Post Graduate with minimum 1+ year experience in Payment Posting end to end is must.Walk in Address & TimeMedusind Solutions, 8th Floor, Prestige Centre Court, The Forum Vijaya Mall,No.183,NSK Salai, Arcot Road, Vadapalani, Chennai, Tamil Nadu 600026Time : 11.00 am to 5.00pmMonday to Friday (National holidays , Saturdays & Sundays no interview) Regards,Thendral P

Experience: 6months - 6 years International / Domestic Experience (Fluent Communication Mandatory ) Educational Qualifications: HSC passed + 6 months of Experience or GraduateJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.Work cohesively in a team setting. Assist team members to achieve shared goals.Communication / Issue escalation to seniors if there is any in a timely manner.

Job Responsibilities:Make outbound calls to insurance companies to follow up on pending claims.Understand and analyze claim denials and take corrective action.Ensure timely resolution of claims to maximize revenue.Work on denials and appeals as per company protocols.Update and document claim status in the billing system.Meet productivity and quality targets in AR calling.

Work From Office .Shift Time: 5:30pm to 2:30am (Night Shift) Drop within 25 kms Experience: 1-6 year of experience into AR Calling - RCM Denials . Graduate or Experienced Fresher can also apply Educational Qualifications: HSC passed or GraduateJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.Work cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies.Communication / Issue escalation to seniors if there is any in a timely manner.