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Job Title: Sr. Exe (HRBP) - Night ShiftLocation: MumbaiIndustry: Revenue Cycle Management (RCM)Shift: Night ShiftExperience: 4-9 yearsJob Summary:We are seeking a dynamic and experienced HR Business Partner (HRBP) to support our night shift operations within the Revenue Cycle Management (RCM) industry. The HRBP will work closely with leadership and employees to drive HR initiatives, foster a positive work environment, and align HR strategies with business goals. The ideal candidate should have strong problem-solving skills, employee relations expertise, and the ability to work effectively in a fast-paced, night-shift environment. This role requires a proactive individual who can address the unique challenges.Key Responsibilities:· Strategic HR Partnership:o Partner with business leaders to develop and implement HR strategies that align with organizational objectives and support the specific needs of the night shift workforce in the RCM domain.o Provide guidance and support on organizational design, change management, and talent management initiatives, ensuring alignment with RCM processes.o Contribute to the development of HR policies and procedures, ensuring compliance with labor laws and industry regulations, including those related to healthcare and data privacy (e.g., HIPAA).· Employee Relations:o Manage employee relations, address grievances, conduct investigations, and provide fair and consistent conflict resolution strategies, with sensitivity to the challenges of night shift work.o Counsel employees and managers on performance management issues, disciplinary actions, and termination procedures, ensuring compliance and minimizing risk.o Promote a positive and inclusive work environment, addressing the specific needs and concerns of night shift employees.· Talent Management:o Identify training needs and coordinate the delivery of training programs to enhance employee skills and knowledge in RCM-specific areas (e.g., medical billing, coding, claims processing).o Work with the recruitment team to attract, interview, and select qualified candidates for night shift positions within the RCM operations.o Develop and implement retention strategies to minimize turnover, particularly in the night shift, addressing factors like shift-related fatigue and work-life balance.· Compliance and Administration:o Ensure compliance with all applicable labor laws, company policies, and RCM-specific regulations (e.g., HIPAA, billing compliance).o Maintain accurate employee records and HR data, ensuring confidentiality and compliance with data privacy regulations.· Night Shift Focus:o Develop and implement HR initiatives that cater to the unique needs of night shift employees, such as tailored communication strategies, support systems, and engagement activities.o Ensure HR services and support are readily available to night shift employees, adapting HR processes and communication methods as needed.Key Requirements:· Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.· 4-9 years of experience in HR, with a strong preference for experience in the RCM industry or a related healthcare environment.· Prior experience working in or supporting night shift operations is highly desirable.· Strong knowledge of labor laws, HR best practices, and RCM-specific regulations (e.g., HIPAA, billing compliance).· Excellent communication, interpersonal, and problem-solving skills.· Ability to work independently, manage multiple priorities, and adapt to a fast-paced, dynamic environment.· Proficiency in HRIS systems and Microsoft Office Suite.· Demonstrated ability to build strong relationships with employees and managers at all levels.· Flexibility to work night shifts and adapt to a non-traditional work schedule. Interested candidates can apply to sangeeta.sagar@medusind.com
