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7.0 - 10.0 years

25 - 30 Lacs

Bengaluru

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At Amazon Ads, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it across Amazon s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you re interested in innovative advertising solutions with a relentless focus on the customer, you ve come to the right place! We are looking for a strong entrepreneurial creative leader to lead our Creative Solutions team. In this role, you ll lead with a design-first approach, grounded in business strategy, working with some of India s most influential brands to deliver full-funnel, customer-obsessed campaigns that raise the creative bar and drive measurable impact. You ll serve as the strategic and creative leader for India, overseeing a multidisciplinary team of designers, engineers and program managers, while partnering closely with Sales, Account Management, Product, and Tech teams across geographies. This is a leadership role that demands deep creative thinking, operational excellence and strong business acumen, with the ability to influence both internal and external stakeholders. Key Responsibilities Act as a trusted advisor to advertisers and agencies, helping them solve marketing challenges through breakthrough ideas and creative utilization of the Amazon canvas across both digital and offline channels. Lead, mentor, and grow a high-performing team of designers and innovators to deliver bar-raising work that connects with customers and achieves business results. Lead the expansion of the Brand Innovation charter in India, creating unique, and scalable innovation frameworks that scale across verticals. Partner with Design and Business teams to shape compelling narratives and campaign proposals that are both innovative and feasible. Use data, insights, and Amazon s proprietary tools to define strong creative initiatives across our categories. Measure impact of campaigns, analyze results and continuously improve output quality. Partner with regional and global BIL counterparts, along with key Amazon businesses (e.g., Alexa, Livestream, Prime Video) to bring innovative ideas to life. Be the face of innovation for the India Ads org, leading thought leadership sessions, client education forums, and contributing to Amazon Ads broader creative agenda. 7+ years of design experience 3+ years of leading design teams experience Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver Masters degree in Design, Marketing, Communications, or a related field. Strong experience working with digital-first brands and building creatives across digital touchpoints (e.g., web, mobile, video, social, programmatic etc.). Proven experience leading and scaling creative or cross-functional teams. Demonstrated ability to work backwards from business objectives to deliver customer-obsessed, data-driven creative solutions. Experience influencing senior stakeholders and managing executive-level relationships. Exceptional verbal and written communication skills, with the ability to inspire teams and clients alike. Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing Experience launching 360 campaigns across digital and physical touchpoints. Track record of managing multimillion-dollar campaign portfolios or innovation pipelines. Comfortable working in ambiguous environments with a startup mindset. Experience working across global teams or leading regional creative programs.

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6.0 - 11.0 years

40 - 45 Lacs

Bengaluru

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About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 6+ years of Account management, Vendor management and/or Client management experience 3+ years of team management experience Category Management Experience in Ecommerce Industry

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6.0 - 11.0 years

40 - 45 Lacs

Bengaluru

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About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. others 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders 3+ years of mentoring, leading and coaching experience

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1.0 - 6.0 years

9 - 10 Lacs

Kochi

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At Amazon, were working to be the most customereccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance. Title: Channel Team Lead Location: Kochi Essential Functions Account Identification Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining publishing routine reporting on the stores current performance business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyze and interpret information, identifying validating the key facts, including reviewing alternatives to determine advantages and associated risks. Preferably from Sales/Telecom background Advanced Excel and Communication skills Operations/People Handling skills 1+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts 1+ years of performance metrics, process improvement or lean techniques experience

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2.0 - 3.0 years

7 - 11 Lacs

Mumbai

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Company: Marsh Description: What can you expect Preparation, review and fi nalization of accounts, HMRC returns, NAIC returns, BMA statu tory fi ling for relevant, timely and accurate reporting of fi nancial information to stakeholders Mentor and develop technical skills of the new hires in the team Provide inputs to the Manager for specifi c training needs of the team members Conduct regular refreshers in order to bridge the knowledge gap and also update the team on recent changes in the policies / procedures and devise ways to ensure retention of infor mation by the team members We will count on you to: Take end to end responsibility of delivery and review of the work done by the analysts and the junior team members. Take accountability of moving all the legacy accounts in the new Captives Accounting plat form (GCMS) Take on additional clients within the existing bandwidth What you need to have: Chartered Accountant or relevant Accounting degree 2-3 years of experience in fi nalization of accounts Sound knowledge of accounting principles and practices Prior experience in working in Captives Accounting What makes you stand out Diploma in IFRS Prior working experience in Insurance Sector Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

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1.0 - 7.0 years

13 - 15 Lacs

Bengaluru

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Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. What will you get to do This role has 3 layers to it - 1) Solutioning 2) Technical Enablement 3) Technical Account Management Solutioning Configure all features of the Whatfix application, groups and security settings in Whatfix and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Whatfix Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Whatfix platform. Technical Enablement Ensure Application Analysis and technical reviews are happening at the right time, within SLA. Authoring the Technical Specification document of any customisation performed along with the functional details of the business process. Strategically Configure , Test , Document , and educate on system design to ensure long term success. Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use Whatfix Drive existing and new product feature adoption across Customers. Serve as the single point of contact for critical issues, for customer concerns relating to technical issues and coordinate with Professional Services, Engineering, and Product teams. Enable the CSMs, Support Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting) Ensure the solution is delivered in time with top priority to the quality of delivery Technical Account Management As a part of the Professional Services team, you will work with our Solution Engineer(s), Solution Architect(s), Instructional designer(s), Project Manager and Customers as Technical Owner to strategize on business objectives and implement Whatfix solutions to achieve them. Work cross-functionally in collaboration with different departments , including Product, Engineering, Customer Success, Support, and Marketing to address issues, questions and requests. Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls, and in person. Technical Chops - Javascript, CSS, HTML What are we looking for Preferably B.Tech, BCA or MCA graduates 1-7 years of relevant experience. The designation will be realigned according to the experience. As far as you have no pending backlogs ( No Outstanding Arrears ), youre eligible Impeccable verbal and written communication skills. If you dont have that, we would suggest to not explore this job opportunity. Good hands-on knowledge of JavaScript , CSS , and HTML Please Note: We dont believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

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6.0 - 7.0 years

15 - 17 Lacs

Mumbai

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Senior Sales and Partnerships Manager - FSI Focused YourStory | Job for Senior Sales and Partnerships Manager - FSI Focused Senior Sales and Partnerships Manager - FSI Focused Role Overview: We are seeking an experienced and results-oriented Senior Account Manager to join our team. The ideal candidate will have a proven track record in enterprise sales and account management, with the ability to build and maintain strong relationships with key clients. This role requires strategic thinking, excellent communication skills, performance and brand marketing and a deep understanding of enterprise selling. Key Responsibilities: 1) Enterprise Sales: Identify and target potential enterprise clients, understanding their business needs and challenges. Develop and execute strategic sales plans to achieve revenue targets and expand market presence. Conduct high-level presentations and negotiations with senior executives and decision-makers. Land and expand the territory with existing accounts and new businesses 2)Account Management and Exec Relationships: Manage and nurture relationships with existing enterprise clients, ensuring their needs are met and expectations exceeded. Serve as the primary point of contact for key accounts, providing exceptional customer service and support. Develop and implement account plans to drive client satisfaction, retention, and growth. Strong exec presence to engage with the CEO/CMO/CXO of the account 3)Solution Selling: Understand and articulate the value proposition of YourStorys services to enterprise clients. Customize solutions to meet the specific needs of each client, leveraging YourStorys offerings. Collaborate with internal teams to ensure the successful delivery and implementation of solutions. 4)Market Insights: Stay informed about industry trends, market conditions, and competitive landscape. Provide feedback and insights to the product and marketing teams to enhance YourStorys offerings. Identify new business opportunities and areas for growth within the enterprise segment. 5)Performance Tracking: Monitor and analyze sales performance metrics, providing regular reports to senior management both with customers and to internal stakeholders Use data-driven insights to optimize sales strategies and improve overall performance. Ensure all sales activities are accurately documented in the CRM system. 6)Collaboration: Work closely with cross-functional teams, including marketing, product, and customer support, to ensure a seamless client experience. Participate in team meetings and contribute to the development of sales strategies and initiatives. Qualifications: Bachelors degree in Business, Marketing, or a related field. Proven experience in 6-7 years of enterprise sales and account management, preferably in the FSI or technology industry. Strong understanding of enterprise selling techniques and strategies. Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with senior executives and decision-makers. Strong analytical skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment.

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3.0 - 8.0 years

10 - 12 Lacs

Bengaluru

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Prospect, penetrate and create new relationships with clients and advertising agencies Actively identify and pursue revenue opportunities Drive deals to closure in a new business environment and retain and grow revenue from existing partners. To build, manage and scale a revenue pipeline with B2B partners, advertisers, ad agencies and maintain a threshold of Sales revenue on a weekly monthly basis Effective sales planning based on the time of the year to make sure that the inventory is fully utilized thus maximizing the ROI Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. Apart from new business, focus on development of accounts to have long term business association with clients Monitor the clients objectives, competitions, agencies take corrective actions for improvement. Establish and grow relationships with decision makers / influencers within major clients and ad agencies Ideal candidate has following skills and qualities: Experience and strong understanding of the startup ecosystem, media space, digital ad sales (Brand solutions/display/events) Media Sales for online business also requires creating working relationship with direct clients that will translate into long term business Strong ability to independently deliver against short term immediate goals and long term strategic objectives Excellent organizational, interpersonal, as well as written and verbal communication, including strong presentation skills. Ability to appropriately adjust communication style for internal and external audiences. Strong analytical skills to determine the pricing as well as ROI metrics. 3+ years in sales, account management and business development roles preferably in media companies. Proven track record in sales quota achievement with high customer experience score.

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6.0 - 7.0 years

15 - 17 Lacs

Gurugram

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Senior Sales and Partnerships Manager YourStory | Job for Senior Sales and Partnerships Manager Senior Sales and Partnerships Manager Role Overview: We are seeking an experienced and results-oriented Senior Account Manager to join our team. The ideal candidate will have a proven track record in enterprise sales and account management, with the ability to build and maintain strong relationships with key clients. This role requires strategic thinking, excellent communication skills, performance and brand marketing and a deep understanding of enterprise selling. Key Responsibilities: 1) Enterprise Sales: Identify and target potential enterprise clients, understanding their business needs and challenges. Develop and execute strategic sales plans to achieve revenue targets and expand market presence. Conduct high-level presentations and negotiations with senior executives and decision-makers. Land and expand the territory with existing accounts and new businesses 2)Account Management and Exec Relationships: Manage and nurture relationships with existing enterprise clients, ensuring their needs are met and expectations exceeded. Serve as the primary point of contact for key accounts, providing exceptional customer service and support. Develop and implement account plans to drive client satisfaction, retention, and growth. Strong exec presence to engage with the CEO/CMO/CXO of the account 3)Solution Selling: Understand and articulate the value proposition of YourStorys services to enterprise clients. Customize solutions to meet the specific needs of each client, leveraging YourStorys offerings. Collaborate with internal teams to ensure the successful delivery and implementation of solutions. 4)Market Insights: Stay informed about industry trends, market conditions, and competitive landscape. Provide feedback and insights to the product and marketing teams to enhance YourStorys offerings. Identify new business opportunities and areas for growth within the enterprise segment. 5)Performance Tracking: Monitor and analyze sales performance metrics, providing regular reports to senior management both with customers and to internal stakeholders Use data-driven insights to optimize sales strategies and improve overall performance. Ensure all sales activities are accurately documented in the CRM system. 6)Collaboration: Work closely with cross-functional teams, including marketing, product, and customer support, to ensure a seamless client experience. Participate in team meetings and contribute to the development of sales strategies and initiatives. Qualifications: Bachelors degree in Business, Marketing, or a related field. Proven experience in 6-7 years of enterprise sales and account management, preferably in the FSI or technology industry. Strong understanding of enterprise selling techniques and strategies. Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with senior executives and decision-makers. Strong analytical skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment.

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6.0 - 7.0 years

15 - 17 Lacs

Bengaluru

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Senior Sales and Partnerships Manager - Tech Focused YourStory | Job for Senior Sales and Partnerships Manager - Tech Focused Senior Sales and Partnerships Manager - Tech Focused Role Overview : We are seeking an experienced and results-oriented Senior Account Manager to join our team. The ideal candidate will have a proven track record in enterprise sales and account management, with the ability to build and maintain strong relationships with key clients. This role requires strategic thinking, excellent communication skills, performance and brand marketing and a deep understanding of enterprise selling. Key Responsibilities: 1) Enterprise Sales: Identify and target potential enterprise clients, understanding their business needs and challenges. Develop and execute strategic sales plans to achieve revenue targets and expand market presence. Conduct high-level presentations and negotiations with senior executives and decision-makers. Land and expand the territory with existing accounts and new businesses 2)Account Management and Exec Relationships: Manage and nurture relationships with existing enterprise clients, ensuring their needs are met and expectations exceeded. Serve as the primary point of contact for key accounts, providing exceptional customer service and support. Develop and implement account plans to drive client satisfaction, retention, and growth. Strong exec presence to engage with the CEO/CMO/CXO of the account 3)Solution Selling: Understand and articulate the value proposition of YourStorys services to enterprise clients. Customize solutions to meet the specific needs of each client, leveraging YourStorys offerings. Collaborate with internal teams to ensure the successful delivery and implementation of solution 4)Market Insights: Stay informed about industry trends, market conditions, and competitive landscape. Provide feedback and insights to the product and marketing teams to enhance YourStorys offerings. Identify new business opportunities and areas for growth within the enterprise segment. 5)Performance Tracking: Monitor and analyze sales performance metrics, providing regular reports to senior management both with customers and to internal stakeholders Use data-driven insights to optimize sales strategies and improve overall performance. Ensure all sales activities are accurately documented in the CRM system. 6)Collaboration: Work closely with cross-functional teams, including marketing, product, and customer support, to ensure a seamless client experience. Participate in team meetings and contribute to the development of sales strategies and initiatives. Qualifications: Bachelors degree in Business, Marketing, or a related field. Proven experience in 6-7 years of enterprise sales and account management, preferably in the FSI or technology industry. Strong understanding of enterprise selling techniques and strategies. Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with senior executives and decision-makers. Strong analytical skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment.

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7.0 - 11.0 years

3 - 7 Lacs

Pune

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Skill required: Retirement Solutions - Account Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.Respond to client service needs and own end to end identified tasks through a centralized service model.Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations,Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products.Submits and tracks service request work items appropriately in partnership with business partners.Perform Root cause analysis on errors/ service issues .Support process improvement initiatives.Drive team to meet SLA adherence.US Retirement Services domain Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred)" What are we looking for "Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations." Roles and Responsibilities: "Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently9 + Years Preferred3+ Years of Managerial experience. " Qualification Any Graduation

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15.0 - 20.0 years

12 - 17 Lacs

Mumbai

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Skill required: Marketing Operations - Account Management Designation: Function Delivery Manager Qualifications: Any Graduation Years of Experience: 15 - 20 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designIn this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Primarily responsible for managing key client relationships, overseeing all aspects of a designated account, driving sales growth, and ensuring customer satisfaction within their assigned portfolio, often acting as the primary point of contact for the client while collaborating with internal teams to meet their needs and achieve business goals; this role requires strong communication, negotiation, and analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

6 - 10 Lacs

Chennai

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Skill required: Banking Services - Core Banking Designation: Business Advisory Associate Qualifications: BBA/BCom/Master of Business Administration Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BBA,BCom,Master of Business Administration

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0.0 - 2.0 years

1 - 3 Lacs

Vadodara

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About Us: Transcloud Solution is a dynamic and innovative force in the world of technology, specialising in creating cutting-edge software solutions. With a commitment to excellence, we pride ourselves on delivering bespoke software that transforms businesses and empowers our clients in the digital landscape. Job Description: We are seeking a dynamic and personable Client Relationship Executive to join our software company. This pivotal role will be responsible for onboarding new clients, creating demonstration videos, managing ongoing client relationships, and ensuring client success with our software solutions. The ideal candidate will have exceptional communication skills, technical aptitude, and a passion for building strong client relationships. Key Responsibilities Client Onboarding: Develop and implement a structured onboarding process for new clients Conduct initial kickoff meetings to understand client requirements and objectives Configure software solutions to meet specific client needs Coordinate with internal teams to ensure smooth implementation Create personalized onboarding materials and training sessions Track onboarding progress and ensure timely completion Demo Creation & Technical Communication: Record professional, high-quality product demonstration videos Create tailored demos highlighting features relevant to prospective clients Develop clear and concise step-by-step tutorials Maintain a library of demo resources for different use cases Stay current with product updates to ensure demos showcase latest features Collaborate with product and marketing teams on demo content strategy Client Relationship Management: Serve as the primary point of contact for assigned clients Build and maintain strong, long-lasting client relationships Conduct regular check-ins to assess client satisfaction Identify opportunities for expansion within existing accounts Address client concerns promptly and professionally Advocate for client needs within the organization Document client communications and requirements in CRM system Client Success & Retention: Monitor client usage patterns and engagement with the software Identify at-risk accounts and implement retention strategies Collect and analyze client feedback to improve products and services Work with the support team to resolve technical issues Develop and implement account growth strategies Track and report on key client success metrics Qualifications Required Skills & Experience Bachelors degree in Business, Marketing, Communications, or related field 0.6 to 2 years experience in customer success, account management, or similar role Excellent verbal and written communication skills Strong presentation and demonstration abilities Proficiency with CRM systems Basic video recording skills Ability to understand and communicate technical concepts to non-technical audiences Strong problem-solving abilities and attention to detail Excellent time management and organizational skills

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6.0 - 12.0 years

13 - 17 Lacs

Chennai

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Are you a visionary who thrives on designing future-ready data ecosystems? Let s build the next big thing together! Were working with top retail and healthcare leaders to transform how they harness data and we re looking for a Data Architect to guide that journey. We are looking for an experienced Data Architect with deep knowledge of Databricks and cloud-native data architecture. This role will drive the design and implementation of scalable, high-performance data platforms to support advanced analytics, business intelligence, and data science initiatives within a retail or healthcare environment. Key Responsibilities: Define and implement enterprise-level data architecture strategies using Databricks. Design end-to-end data ecosystems including ingestion, transformation, storage, and access layers. Lead data governance, data quality, and security initiatives across the organization. Work with stakeholders to align data architecture with business goals and compliance requirements. Guide the engineering team on best practices in data modeling, pipeline development, and system optimization. Champion the use of Delta Lake, Lakehouse architecture, and real-time analytics. Required Qualifications: 8+ years of experience in data architecture or solution architecture roles. Strong expertise in Databricks, Spark, Delta Lake, and data warehousing concepts. Solid understanding of modern data platform tools (Snowflake, Azure Synapse, BigQuery, etc.). Experience with cloud architecture (Azure preferred), data governance, and MDM. Strong understanding of healthcare or retail data workflows and regulatory requirements. Excellent communication and stakeholder management skills. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings, and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

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8.0 - 13.0 years

30 - 35 Lacs

Bengaluru

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Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We are looking for a passionate and inspiring leader to lead our APAC escalation team who works with our Support Leadership, Account Management, Product Management, and Development teams to ensure that our customer voice is heard. Externally, this role will work with key strategic customers and partner experts to coordinate and drive the resolution of critical issues. This position will identify areas for continuous improvement, contribute to processes and frameworks, and, most importantly, develop world-class escalation managers. This role will also carry a limited number of escalation cases while leading the team. Atlassian is looking for a Head of APAC Escalation Management. Youll be part of the Critical Customer Response leadership team that ensures our customers receive an unparalleled experience. As the Escalation Management leader, you ll lead a regional team charged with managing the Support engagement of our strategic customers during their most critical support moments; assessing crucial themes, educating and influencing internal and external teams, and driving customer challenges towards resolution. You will report to our Head of Incident and Escalation Management. More about our team Our team is filled with top-notch escalation managers building a legendary escalation management practice to provide exceptional customer experiences. We challenge one another every day and hold ourselves accountable for our work, product, and customers overall success. We all enjoy the interactions with the customers, problem-solving, digging into complex issues, and actively championing for customers within Atlassian. We wake up every morning asking ourselves how we can improve the customers experience, the quality of our product, the quality of our escalation team, and ourselves. We are not scared of challenges, nor do we back down or get deterred by challenging problems. When problems seem the hardest, we are at our best, pushing harder for the root cause and a solution. We are a combination of passion and persistence. We feel that through our roles, we can positively impact millions of end-users and their experience with Atlassian products. Like what we stand for? Make this your everyday. Our teams great, but weve got room for one more if youre interested. ","responsibilities":" What will you do? Lead and develop the APAC team of Escalation Managers. Helped define and optimize escalation management strategy by partnering with peers and a broad range of leaders across the company. Create and manage operations systems, rigor, and rituals. Advancing tooling capabilities to support the strategy delivery. Drive critical customer escalations towards resolution through your team or by directly engaging with customers. Drive product changes, identify and ensure the execution of long-term improvement plans, represent the voice of our most strategic customers, and be the catalyst of change. Promote the right outcome by resolving our customers critical situations through effective partnership. Create an environment built on trust where you are seen as the Escalation Management expert and advisor to customers and Atlassian team members alike. Your background 8+ years of experience managing enterprise-level escalations. 8+ years of experience in technical teams (support, services, or success) at an Enterprise tech company. Significant experience working and partnering with large Enterprise/Strategic accounts. Demonstrated experience driving the execution of strategies you devised. Deep curiosity and commitment to seek out and resolve problems, share root cause analysis to our customers, and strategize on preventing similar issues in the future. Experience working and partnering with customer-facing teams such as Customer Success, Sales, and Technical Account Management. Demonstrated experience with hiring, resource planning expertise, and implementation of professional development programs, growing leaders and individual contributors. Demonstrated experience building a customer-centric culture that advocates for the customers needs. Exceptional behavioral assessment capability and the ability to teach this to others. A strong learning orientation and examples of high rates of professional growth.

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16.0 - 20.0 years

12 - 16 Lacs

Mumbai, Bengaluru

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The Engagement Owner is a critical leadership position at Zeta, ensuring successful definition and delivery of product deliverables, projects and services to our clients and drive revenue growth and customer success. This role involves business & product understanding, client relationship management, account management, and expectation management with tough internal & external stakeholders. Also, to ensure a high quality of services delivered to the clients this person will lead delivery governance and at times manage delivery teams directly to achieve client satisfaction and targeted revenue and profitability targets. The role entails close collaboration with clients, product & engineering, support & operations, finance, risk and sales. Responsibilities: Client Management : Build and maintain deep, trusted relationships with senior client stakeholders, acting as their primary point of contact and trusted advisor. Strategic Planning : Develop and implement strategies to enhance client engagement and satisfaction, driving continuous improvement in service delivery. Monitor KPIs and oversee the achievement of P&L targets. Stakeholder Communication : Facilitate clear and effective communication between clients, internal delivery teams, and mid-level program support. Delivery oversight: Oversee the delivery of customizations, feature building, and maintenance services, ensuring alignment with client requirements and expectations. Lead internal and external delivery governance by proactively managing risks and issues with key stakeholders. (~50%) Team Coordination: Collaborate with the Platform Team and Professional Services Team, each led by aDirector, to ensure seamless project execution. Quality Assurance : Ensure all deliverables meet the highest quality standards and are delivered on time and within budget. Negotiation: Manage and negotiate resources & terms with senior stakeholders, including clients, vendors and partners, to ensure program delivery aligns with agreed-upon conditions. Skills: Prior experience building and managing large client engagements (> $6M) Proven ability to build and maintain strong client relationships at senior level Conflict resolution and persuasion of interdisciplinary teams Proactive problem solver who effectively resolves issues and risks. Knowledge of ITIL and other service management frameworks. Experience & Qualifications: Experience in SDLC and various delivery methodologies (PMI, Scaled Agile Framework). 16+ years of experience in SaaS Product / Enterprise Product environment. Experience in Banking & Fintech B.Tech/M.Tech in computer science, information technology or a related field.

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3.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Who We Are At Karbon , we re on a mission to redefine financial services for India s exporters and digital entrepreneurs. We are a fintech startup powering cross-border payments and working capital solutions for thousands of small and mid-sized businesses across India. Backed by leading global investors and driven by a sharp, execution-first team, Karbon is becoming the financial backbone for India s global economy. What We Do We simplify international payments and forex operations for Indian businesses helping them receive and send foreign currency effortlessly, stay compliant with evolving regulations, and unlock growth through better financial tools. From USD wire settlements to RBI compliance, Karbon handles it all, so businesses can focus on what they do best. Our Vision To become the go-to financial platform for Indian exporters and freelancers removing complexity from global transactions and helping our customers grow confidently in international markets. Job Summary We are hiring an Associate - Forex Operations / Customer Operations who will own and manage the lifecycle of foreign currency transactions at Karbon. This is a hands-on, high-responsibility role where you ll be the central bridge between customers, internal teams, banking partners, and compliance advisors. If youre someone who enjoys solving real-world money movement problems and thrives in a fast-paced environment, we want you on our team. What Will You Do Manage the end-to-end process of inward and outward forex transactions including UTR tracking, FIRC/FIRA follow-ups, and compliance documentation. Work closely with our Business Development and Account Management teams to ensure seamless customer onboarding and transaction processing. Serve as a key point of contact for customers resolving queries related to payments, documentation, or timelines. Coordinate with partner banks and payment providers to monitor and troubleshoot transaction issues. Liaise with our Chartered Accountant on tax filings, FEMA compliance, and document verification. Maintain accurate records and ensure proper documentation (e.g., Form A2, invoices, declarations) is in place. Support internal reporting, reconciliation , and audit readiness across all forex operations. Stay updated with RBI/FEMA regulations and ensure all operational flows are compliant. Requirements 3-4 years of experience in forex operations, international payments, or financial operations. Understanding of SWIFT transactions , inward/outward remittance flows, and basic regulatory frameworks. Strong communication and coordination skills able to manage stakeholders ranging from banks to clients to auditors. Comfortable using Google Sheets , internal tools, and email/WhatsApp for client support. High sense of ownership and ability to thrive in a lean, fast-moving startup environment. Nice to Have (Bonus Points) Internship or work experience in fintech , B2B payments, or global banking operations. Familiarity with platforms like Xflow , RazorpayX , or equivalent. Knowledge of SOFTEX filings or export documentation . Why Join Karbon Join a high-growth fintech startup solving critical pain points for India s global businesses. Gain exposure to global payments, banking infrastructure , and compliance at scale. Work directly with founders and leadership in a flat, fast-moving organization. Be part of a collaborative, cross-functional team that values ownership, clarity, and speed. Work from our vibrant Indiranagar office in Bengaluru , surrounded by the energy of India s startup hub.

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4.0 - 9.0 years

50 - 60 Lacs

Bengaluru

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Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: The IT Service Desk Technician will be the first point of contact for all IT-related issues and requests. The ideal candidate will possess strong technical knowledge, excellent problem-solving abilities, and a commitment to providing outstanding customer service. This role involves troubleshooting hardware and software issues, managing service requests, and maintaining IT documentation. Key Responsibilities: User Support: Provide first-level technical support to users via phone & email, resolving hardware, software, and network issues promptly and effectively. Incident Management: Log, track, and document all support requests in the IT service management system, ensuring accurate and timely resolution of incidents. Troubleshooting: Diagnose and resolve technical issues related to desktops, laptops, printers, mobile devices, and other IT equipment. Software Support: Assist with the installation, configuration, and troubleshooting of software applications and operating systems. Account Management: Manage user accounts and permissions, including creating, modifying, and disabling accounts in various systems. Onboarding / Offboarding: Creating user accounts and provisioning hardware for new employees / ex-employee access removal and hardware return shipping. Documentation: Maintain accurate and up-to-date documentation of support activities, solutions, and user guides. Customer Service: Provide excellent customer service, maintaining a professional and courteous attitude with users. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices for the IT service desk. Skills & Expertise Required: Education: Bachelor degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. Experience: 4+ years of experience in an IT support or service desk role. Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications are desirable. Technical Skills: Proficiency in troubleshooting Windows and Mac OS environments. Strong understanding of O365/AAD administration. Experience with IT service management tools (e.g., ServiceNow, Jira). Familiarity with remote support tools and techniques. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Customer-oriented attitude with a focus on delivering high-quality service. NOTE : This is a US shift role Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

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5.0 - 10.0 years

4 - 7 Lacs

Gurugram

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About Onething Onething is a global UI UX design company. We are here to design a difference, not only on screens, but in everything we do. Our portfolio includes brands across different industries, and we optimize every opportunity where design can create a real impact. We are a people-first organization, where talent surpasses prejudices. At Onething, no idea is small, and no stone is left unturned to make it big. Join us, and witness how it s like, to be nurtured, grow & excel in a place that is free of all judgements! P.S We are all crazy about animals, movies, music & cheese! You too? Then join the party! Heading 1 Heading 2 Heading 3 Heading 4 Heading 5 Heading 6 Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Block quote Ordered list Item 1 Item 2 Item 3 Unordered list Item A Item B Item C Text link Bold text Emphasis Superscript Subscript Key Responsibilities We re looking for a Client Servicing Manager with 5 years of experience in managing client relationships, handling inbound business leads, and driving smooth project delivery. This role is idealfor someone who understands the importance of both day-to-day execution and long-term client value. You ll work closely with design, business, and leadership teams to ensure high-quality delivery, clear communication, and consistent client satisfaction. Manage and grow relationships with mid-to-large-scale clients across active projects Handle inbound leads qualify, understand their needs, and recommend suitable services Coordinate internally to define project scope,timelines, and deliverables Create client-facing documents, including proposals, decks, and reports Own all client communication, including calls, updates, reviews, and feedback loops Track project milestones, identify potential risks, and ensure timely delivery Maintain CRM hygiene and ensure proper documentation of client conversations and project status Identify opportunities for upselling, cross-selling, and building long-term partnerships Job Requirements 5 years of experience in client servicing, account management, or business development preferably in a design, creative, or digital services setup Strong communication and coordination skills with experience handling multiple accounts Ability to understand client business needs and connectthem to design and digital solutions Comfortable working with cross-functionalteams and managing high-value engagements Familiarity with tools like HubSpot, Notion, Google Workspace, Slack, Trello/Asana, and other CRM or projecttracking platforms Organised, proactive, and capable of managing timelines, expectations, and feedback effectively Bonus if you ve contributed to sales enablement, pricing strategy, or outbound communications Why Join Us? At Onething, we push boundaries and redefine what s possible through design. Join us to work on impactful projects, collaborate with a passionate team, and grow in an environment that values creativity and innovation. Let s create visual magic together! Apply now

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2.0 - 5.0 years

16 - 19 Lacs

Bengaluru

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Job Title: Analyst - CFO s Office Location: Bangalore (On-site; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics. About the Role We are looking for a Business Analyst to drive key strategic and cross-functional initiatives in our customer success team. You will report directly to our CFO, while working closely with our Customer Success and Technical Account Management teams. This is a high-visibility, cross-functional role that requires strong analytical thinking, project and stakeholder management. The ideal candidate will be someone who has led large cross-functional projects independently, while driving structure, clarity and operational rigour for evolving business needs. Key Responsibilities Revenue Operations for Customer Success - Drive analytics, reporting, actionable insights and new tool adoption to support revenue planning, forecasting, and performance trackin g. Program Management - Drive key programs cross-functionally, ensuring tracking/visibility, accomplishment of objectives and adherence to timelines. Customer Asks Management - Own the customer asks lifecycle, working closely with regional CS/Technical Account managers to consolidate, refine and drive delivery with Product & Engineering teams. Process Design and Standardisation - Identify gaps in processes and help define and implement SOPs that strengthen operational rigor. Strategic Support to Leadership - Work closely with the CFO, Head of Customer Success, Regional CS Heads, Brand & Content and Product to provide structured inputs, frameworks, research and analysis that address large high-impact problem statements. What Were Looking For 2-5 years of experience in business analysis/revenue operations, cross-functional stakeholder management, or program management roles Strong problem-solving skills and analytical thinking - Solving unstructured problems using research to draw insights and provide answers to key business problems/hypothesis Excellent Communication Skills, High degree of ownership, Strong organizational and multitasking skills Understanding of structured reporting and tools such Excel, BI, CRM etc. Prior experience in SaaS/Logistics startups in client and/or senior stakeholder facing roles is a bonus Why Join Locus? Locus is building smart, scalable technology that powers logistics for global enterprises driven by AI, data science, and deep domain expertise. As a Business Analyst, you ll play a critical role in driving operational excellence and strategic execution across key business initiatives. Youll work closely with cross-functional teams, bring structure to ambiguity, and help leadership make informed, data-backed decisions that move the business forward.

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3.0 - 8.0 years

13 - 17 Lacs

Hyderabad

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Join Us as Technical Product Manager Smart Containers Are you ready to make a significant impact in the dynamic world of Supply Chain Asset Tracking and Intelligence? ORBCOMM, a market leader in this area, is looking for a Technical Product Manager who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward. Why You ll Love Working Here In this high-impact role, you will be responsible for defining and executing the product vision and strategy for our Container product portfolio, enabling our clients to run more efficient fleets and deliver their cargo on time and on budget. You will collaborate closely with Customers, Product Managers, Engineering, Sales, and external stakeholders to shape the success of your product line and drive revenue growth. With a flexible hybrid working schedule , you can enjoy the best of both worlds engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You ll Do: Product Management and Roadmap Collaborate with product managers and stakeholders to identify customer needs, use cases, user personas Translate customer needs into product requirements, user experience and interface requirements. Write epics, user stories, acceptance criteria; develop user journey workflows; co-ordinate with design team to develop wireframes. Identify technical product gaps, articulate new features, monitor and analyze product performance, using data-driven insights to inform decision-making and continuous improvement. Innovate with new product offerings and differentiated feature sets. Develop and own the product roadmap. Project Management Key stakeholder in product development cycle, project planning and managing product backlog. Prioritize stories, groom engineering team, review finished product, collect customer feedback and iterate. Collaborate with cross functional teams, provide product related content across project phases. Act as the primary point of contact for all product-related inquiries and issue. Customer, Competition, Market Be obsessed with our customers know who they are, their needs and pain points, understand why they trust certain products and not others. Compile and summarize competition offerings, features set and anticipate future capabilities. Capture market dynamics and build TAM/SAM/SOM models. Business and Go-to-Market Collaborate and develop technical product documentation (internal & external) including user guides, manuals, and datasheet, etc. Develop product-related content to support marketing & sales account management teams. Who You Are: You re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. Experience: 3+ years of experience in Product Management with overall 5+ years of experience. Key Skills I: a) write product requirements, b) identify use cases, product features c) develop product roadmaps. Key Skills II: Good understanding of product management practices, frameworks, agile/scrum methodologies. Communication Skills: Excellent written and verbal communication, presentation, and training skills. Analytical Skills: Strong problem-solving and analytical ability. Travel: Willingness to travel to customer and non-customer sites (10%-20%). An inspiring portfolio showcasing products you have successfully grown in market share and revenue. What Makes a Difference This role requires a self-starter who can thrive in a fast-paced, high-pressure environment. Must be a team-player, fast-learner, and can work with cross-functional teams. Entrepreneurial mindset, hands-on attitude, ability to manage uncertainty. Background in the logistics industry, with knowledge of assets that move goods across Rail, Road and Maritime. Understanding of data management, analytics, and integration technologies (e.g., ETL, data warehousing, BI tools, APIs). Experience across product types: hardware, software, web applications, cloud mobile platforms, About Us: At ORBCOMM, we re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com ! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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4.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Senior Business Development Engineer(Pre-sales) | AVIN Systems Private Limited Senior Business Development Engineer(Pre-sales) Senior Business Development Engineer(Pre-sales) Open positions Job Id ESM/2025/276 EDUCATION AND EXPERIENCE : BTech/BE,MCA 4-7 Years LET S GET IN TOUCH REQUIRED SKILLS : Proven expertise in sales and marketing strategies Knowledge of Automotive, Electronics, Embedded & Hi-Tech systems Experience in customer account management Strong grasp of product life cycle and services business Market and business understanding Excellent interpersonal, communication, and customer relationship skills Skilled in team training, coaching, and mentoring ADDED ADVANTAGE : Automotive domain JOB RESPONSIBILITIES : Collaborate with Pre-Sales for proposals and estimations across regions Develop and track annual, quarterly, and monthly sales plans Generate leads and build customer networks per business needs Lead customer meetings and relationship management Motivate and guide team members Support marketing strategy development Enhance brand awareness and positioning Life at AVIN AVIN offers a wonderful flexible working environment emphasising on teamwork, skill development, growth and progress! AVIN offers plethora of exciting opportunities to express individuals skills and talents through offering of various platforms. AVIN members ink a lot of articles. Visit here to know more!! Let s Get In Touch We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies.

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1.0 - 3.0 years

6 - 10 Lacs

Chennai

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Skill required: Banking Services - Core Banking Designation: Business Advisory Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Financial AnalysisCommercial Credit UnderwritingCommitment to qualityAbility to perform under pressureAbility to work well in a teamAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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1.0 - 3.0 years

2 - 3 Lacs

Mumbai

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Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

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