Manager, Technical Account Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Job Summary

Job Description

Essential Responsibilities

• Manage and close deals from a technical and operational requirements perspective
• Partner with Enterprise merchants through discovery and consulting sessions
• Implement product demos and proof of concepts
• Diagram systems connections and flow of data
• Advocate for customer needs to overcome adoption blockers
• Installation and configuration of payment APIs and commerce products
• Communicate major technical issues to merchants
• Consult with merchants and internal teams on integration best practices

Expected Qualifications

• 5+ years relevant experience and a Bachelor s degree OR Any equivalent combination of education and experience.

• Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
• Knowledge of web technologies languages and services like JavaScript, PHP, Java, REST, GraphQL, SQL and more.