2571 Account Management Jobs - Page 43

We're looking for a dynamic and experienced Account Manager to manage and nurture relationships with our key clients. If you have a proven track record in account management, excellent communication skills, we want to hear from you! Job Title: Associate Account Manager Experience - 0 to 2 overall experience is must Location - Bengaluru (Work from office) Role Description We are seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will be responsible for building and maintaining relationships with clients, managing client projects and portfolios, and ensuring client satisfaction and driving business growth. The Account Manager will also collaborate with cross-functional teams to align strategies and objectives, monitor project progress, and provide regular updates to clients. The candidate should have a proven track record in account management, excellent communication skills. Responsibilities: Serve as the primary point of contact for assigned key accounts, building and maintaining strong relationships with clients. Understand client needs and requirements and provide tailored solutions to meet their business objectives. Develop and implement account plans to achieve sales targets and drive revenue growth. Conduct regular business reviews with clients to evaluate performance, identify opportunities for improvement, and upsell additional products or services. Stay updated on industry trends, competitor activities, and market dynamics to provide insights and recommendations to clients. Identify and pursue new business opportunities within existing accounts, maximising revenue potential. Qualifications: Bachelors or masters degree Strong relationship-building skills with the ability to engage and communicate effectively with clients at various levels. Excellent negotiation and persuasion abilities Ability to work independently and collaboratively in a fast-paced, dynamic environment. Excellent presentation, written, and verbal communication skills. Willingness to travel to client sites as needed.

Executive Sr. Executive Asst. Manager-FLO Accounts : CMR Group is India's largestproducer of Aluminium and zinc die-casting alloys. With 13 state-of-the-artmanufacturing plants across the country, CMR has become the preferred supplierfor many of Indias largest automotive industry leaders. Since its inception in2006, CMR has consistently outpaced competition by focusing on deliveringsuperior value to its stakeholders. This value is driven by a strong commitmentto technical advancements, quality enhancement, sustainability, andpeople-centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication tofostering an enriching work environment is reflected in our recognition asthe 'Most Preferred Place for Women to Work' and as one ofthe Top 25 Mid-Sized Indias Best Workplaces in Manufacturing for 2025 by GreatPlace to Work. As CMR continues to chart itsgrowth trajectory, we remain committed to innovation and excellence. We arealways looking for enthusiastic and dynamic individuals to join our team andcontribute to our continued success. Designation: Executive / Sr.Executive / Asst. Manager Job Band: Band A No. of Posts: 1 Department: Finance & Accounts Reporting to: AreaHead - Finance & Accounts Qualification: Essential :Candidate should have B. Com / M.com. / Post Graduate Degree or Diploma inFinance & Accounts (Full time) from reputed institute. Desired: CA (Intern)or MBA Finance. Experience: Essential: TheRole holder must have 3-5 years of experience in General Accounting. Desired: Relevantworking exposure from Manufacturing industry would be an added advantage. Job Profile: Position Description: Therole holder is required to consolidate all the funds in a inclusive manner andhelp to build reports for reporting financial information to the management ina comprehensive manner PositionResponsibilities: Prepare journal entries and synthesize commonledger for group companies Maintained Fixed assets registerand Capital project accounting as per Indian Accounting standards. Reconciliation of Capital VendorBalances including Mobilization advance, Retention Money etc. Reviewing of Bank Guarantees/Performance Guarantee received from supplier of Projects Prepare and maintain the book ofaccounts from bills, vouchers while preserving all documents Adhere to reporting and auditschedules for external and internal stakeholders Ensure proper maintenance ofdata, records and required document. Functional Skills: Financialreporting and general ledger structure Accounting principles Audits and MIS Analyse financial data andprepare financial reports, statements and projections Core Competencies: Costconsciousness Execution excellence Result orientation Team player Effective Communication Planning & Organizing General: Age -25- 35years. CTC 3.5 -6.5 LPA approx. CTC Nota constraint for suitable candidate. Candidate should not be frequentjob changer. Notice Period- Joining period Max30 Days. We can buy notice period, if required Location:- Orissa: Plant Survey No. - 2020-2027, 1991-1993, Village Derba, Tehsil Rengali, Dt. Sambalpur, Odisha 768212

Role & responsibilities Responsible for getting new business with existing relationships as well as penetrating into new clients. Interface between the Client & Company as a SPOC. Should be able to formulate account penetration strategies by understanding pain points and aligning solutions. P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high. Monitoring competitors and reviewing our offerings in light of competitors developments Maintaining healthy relationship & mining more business from same existing accounts/client. Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship. Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions Ensure best utilization of associate Bench List to improve the redeployment and retention rate. Driving productivity, team management, requirement bifurcation to ensure delivery target achievement for the team. Responsible for reports and dashboards with a view to apprise management of the overall Hiring status and assist in critical decision-making process Reporting to Senior Management on forecasts, fulfilled and ongoing requirements. Ensure best utilization of associate Bench List and improve the associate experience Overseeing customer account management, including negotiating contracts and agreements to maximize profit Ensure that the projects are executed according to client expectations within the parameters of the terms of contract. Preferred candidate profile Graduation is mandatory. Exp minimum 12yrs in Account Management. Good communication skills in English . Perks and benefits 5days work from office. Call: shemonti 8820885579 shemonti.rakshit@in.experis.com

We are seeking a skilled Account Manager for our Enterprise Payments team. In this role, you will handle customer inquiries, manage accounts, conduct sandbox testing, create reports, and collaborate across teams to enhance the customer experience and drive product success. Your responsibilities include but are not limited to: Customer Inquiries: Manage customer inquiries via phone, email, chat, and Jira Service Desk. Sandbox Testing: Perform User Acceptance Testing (UAT) to ensure product functionality and reliability. Documentation: Develop and maintain SOPs and content on Confluence for internal use. Product Knowledge: Stay up-to-date on product features and provide informed support. Account Monitoring: Track new subscriber accounts, ensuring smooth operations and compliance. Reports & Dashboards: Design customized reports and dashboards to identify trends and insights. Product Enhancements: Gather requirements for product enhancements and raise tickets to the development team. Demos & Training: Create and deliver product demos and training to customers. Meetings: Conduct meetings with customers to review performance, gather feedback, and provide updates. Cross-functional Collaboration: Work with sales, development, and other teams to address customer needs. Requirements The following describes the general qualifications and physical, sensory and mental abilities normally associated with performing the essential functions of this position. Demonstrate an ability to work under pressure to meet deliverables accurately and on time Excellent communication, interpersonal, organizational, time management and leadership skills Collaborate effectively with other teams within department and the Organization Must be able to resolve problems on a daily basis, handle conflict and make effective decisions under pressure. Determination, Dependability, Integrity, Professionalism Education and Experience Requirements: Education & Experience: Bachelors degree + 3 years of experience in FinTech or enterprise payments. Problem-Solving: Strong analytical skills for issue resolution and process improvements. Customer Focus: Proven ability to build and maintain strong relationships with clients. Technical Aptitude: Proficient in Jira Service Desk, MS Office, Google Apps, CRM tools. Communication: Excellent verbal and written communication skills. Time Management: Ability to prioritize tasks and manage a high volume of inquiries. Work Schedule: Must be available during Pacific Standard Time (PST) working hours (5:00 AM - 5:00 PM).

Role & responsibilities Responsible for getting new business with existing relationships as well as penetrating into new clients. Interface between the Client & Company as a SPOC. Should be able to formulate account penetration strategies by understanding pain points and aligning solutions. P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high. Monitoring competitors and reviewing our offerings in light of competitors developments Maintaining healthy relationship & mining more business from same existing accounts/client. Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship. Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions Ensure best utilization of associate Bench List to improve the redeployment and retention rate. Driving productivity, team management, requirement bifurcation to ensure delivery target achievement for the team. Responsible for reports and dashboards with a view to apprise management of the overall Hiring status and assist in critical decision-making process Reporting to Senior Management on forecasts, fulfilled and ongoing requirements. Ensure best utilization of associate Bench List and improve the associate experience Overseeing customer account management, including negotiating contracts and agreements to maximize profit Ensure that the projects are executed according to client expectations within the parameters of the terms of contract. Preferred candidate profile Must be from Staffing industry. Minimum Exp as a Account Manager 10years. Excellent communication skills in English is required. Contact: Shemonti 8820885579 shemonti.rakshit@in.experis.com

Role & responsibilities Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Manage account renewal, customer support escalation Ensure smooth support during renewal of account Excellent Communication Skills Good knowledge of MS Office Open to travel

Job Overview: - We're looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. - This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue. - You'll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution across SEO, social media, paid marketing, and brand strategy. What You'll Do: Brand & Business Growth - Understand the brand's business goals and find new ways to grow revenue. - Identify partnerships, collaborations, and digital strategies to scale the brand. Client & Project Management - Act as the primary POC for clients, ensuring smooth coordination and execution. - Keep track of all deliverables, deadlines, and feedback loops. SEO & Digital Strategy - Work on SEO, content marketing, social media, and paid ads to boost visibility. - Monitor campaign performance, analyze data, and optimize strategies for better results. Execution & Performance Tracking - Collaborate with designers, content creators, and performance marketers to execute campaigns. - Track key metrics, generate reports, and suggest improvements based on data insights. What We're Looking For: - 2-3 years of experience in account management, digital marketing, or business strategy. - A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies). - Strong communication and relationship-building skills. - Ability to manage multiple projects, stay organized, and ensure timely execution. - A problem-solver with a proactive and "get-things-done" attitude.

We are looking for a result-oriented and commercially astute National Key Account Manager (NKAM) to lead and manage strategic partnerships with modern trade chains such as Dmart, Spencers, Reliance Smart, Metro, More , and other large-format retailers. The ideal candidate will bring strong experience in managing food, beauty, and personal care categories , along with a deep understanding of consumer buying behaviour and in-store execution across the modern trade ecosystem. Key Responsibilities: Drive the end-to-end business relationship with key accounts across Food, Beauty Personal Care categories. Manage sell-in, sell-out, and visibility across modern trade retailers like Dmart, Spencers, Reliance Smart, Big Bazaar , etc. Build and maintain strong relationships with category managers, regional buyers, and key stakeholders at store level. Lead Joint Business Planning (JBP) including commercial negotiations, calendar planning, and trade terms. Plan and execute promotional activities, sampling, seasonal campaigns, and in-store visibility initiatives across categories. Ensure optimal planogram execution, shelf share, assortment planning , and stock availability. Collaborate with internal teams Marketing, Supply Chain, Commercial Finance to ensure seamless execution. Analyze sales data to identify trends, growth opportunities, and course-correct where needed. Regularly review performance with retailers and build customized solutions to drive growth. Key Requirements: MBA/PGDM in Sales, Marketing, or related field (preferred). 48 years of experience in modern trade key account management . Prior experience managing Beauty Personal Care categories is a strong plus. Proven exposure to modern trade players like Dmart, Spencers, Reliance Smart, More, Metro , etc. Excellent analytical, interpersonal, and negotiation skills. Strong understanding of category management, pricing strategy, and in-store merchandising. Willingness to travel across the region as needed

The Key Account Manager (KAM) will be responsible for managing and nurturing relationships with the companys most strategic customers, ensuring the delivery of exceptional service and value. The KAM will play a key role in driving business growth by understanding customer needs, aligning solutions to those needs, and working cross-functionally to deliver outstanding results. This role requires strong relationship-building skills, strategic thinking, and the ability to manage complex accounts effectively. Key Responsibilities: Account Management Relationship Building: o Develop and maintain long-term relationships with key brands. o Serve as the primary point of contact for a portfolio of accounts, ensuring high customer satisfaction. o Regularly engage with decision-makers and influencers within key accounts to understand their needs and goals. o Foster a deep understanding of each brands business and industry trends to anticipate and address their challenges. Sales Strategy Growth: o Identify and implement growth opportunities within key brands, including cross-selling, upselling, and expanding product/service offerings. o Collaborate with the sales and marketing teams to develop tailored strategies that meet the specific needs of each brand. o Drive the sales cycle from initial contact to closing, ensuring all sales opportunities are maximized. Customer Retention Satisfaction: o Monitor and track account performance, ensuring that clients are satisfied and their expectations are met or exceeded. o Address and resolve customer concerns, complaints, or issues in a timely and professional manner. o Proactively identify and mitigate risks that could impact customer retention. Account Planning Reporting: o Develop and execute brand plans that align with the brands business objectives and the companys growth targets. o Track and report on brand activity, sales pipeline, and performance metrics, providing regular updates to senior leadership. o Ensure that brand objectives, timelines, and budgets are aligned with the companys capabilities and resources. Collaboration Cross-Functional Engagement: o Work closely with internal teams, including customer support, operations, product, and marketing, to deliver solutions that meet customer expectations. o Ensure seamless execution of projects and initiatives by liaising between the customer and internal teams. o Participate in product development discussions to provide customer feedback that could influence product roadmap. Market Insights Industry Knowledge: o Stay up to date with industry trends, market conditions, and competitor activity to proactively identify opportunities and threats. o Provide thought leadership and strategic advice to customers based on market insights and company capabilities. Qualifications: Education: o Bachelors degree in Business, Marketing, Sales, or a related field. A Master's degree or relevant certification is a plus. Experience: o Minimum of 4-6 years of experience in account management, key account management, or a related field (preferably in Offline Retail). o Proven track record of managing high-value accounts and achieving sales targets. Skills: o Excellent communication and interpersonal skills, with the ability to influence and build rapport at all levels within customer organizations. o Strong problem-solving and negotiation skills. o Ability to analyze customer data and market trends to create actionable insights and solutions. o Highly organized, with the ability to manage multiple priorities and deadlines. Personal Traits: o Strategic thinker with a customer-centric approach. o Self-motivated and results-oriented with a proactive attitude. o Adaptable and able to thrive in a fast-paced, dynamic environment.

Experience: 2-4 years in Key Account Management Summary: Drive sales and growth within key Beauty Skin Care brands in India. Manage relationships, implement strategies, and achieve targets leveraging your experience in the sector. Key Responsibilities: Manage and grow relationships with key Beauty Brands. Achieve sales targets and KPIs for assigned accounts. Develop and execute account-specific sales strategies. Negotiate promotions, merchandising, and agreements. Collaborate with internal teams (marketing, supply chain). Monitor sales, analyse performance, and identify opportunities. Maintain inter department alignment with Finance, legal SCM. Qualifications: Bachelor's degree. Proven experience in key account management within the retail industry. Strong negotiation and relationship-building skills. Results-oriented with analytical abilities.

Designation: Executive / Sr. Executive Finance Location:- Wadgaon/ BK Near Navale Bridge, Pune/ Nagpur, Buthibori Roles & Responsibilities: Oversee daily accounting tasks, including journal entries, reconciliations, and maintaining the general ledger. Manage accounts payable and receivable processes, ensuring timely payments and collections from distributors and retailers. Prepare accurate monthly, quarterly, and annual financial statements, including profit and loss, balance sheets, and cash flow statements. Conduct variance analysis on budget versus actual results, providing insights to management regarding discrepancies. Assist in the development of annual budgets, working with different departments to gather necessary financial inputs. Analyze costs associated with production, distribution, and marketing, identifying areas for cost reduction and efficiency improvement. Track and report on cash flow trends, helping to ensure sufficient liquidity for operations. Analyze industry trends, competitor performance, and market conditions to inform financial strategies. Ensure adherence to relevant financial regulations and accounting standards. Prepare documentation and assist during internal and external audits, providing necessary financial information.

Key Responsibilities: New Client Acquisition: Lead efforts in acquiring new clients within the IT, BFSI (Banking, Financial Services, and Insurance) or Consumer Practice sectors. Conduct thorough market research to identify potential opportunities and develop strategies for penetrating new markets. Manage the end-to-end sales cycle from lead generation to closing deals, ensuring consistent growth in client portfolio. Hunting and Farming: Actively hunt for new business opportunities while also farming existing accounts to ensure deep engagement, growth, and retention. Develop and implement account development strategies that drive revenue, improve client satisfaction, and uncover additional opportunities within existing relationships. Utilize upselling and cross-selling strategies to expand business within assigned accounts. Stakeholder Management: Build and maintain long-term relationships with senior stakeholders, including C-suite executives and decision-makers within client organizations. Take a proactive approach to understanding client needs and expectations, ensuring that both strategic and tactical goals are met. Act as the key liaison between the client and internal teams, facilitating effective communication and alignment. BFSI or Consumer Practice Domain Expertise: Apply deep industry knowledge in IT, BFSI or Consumer Practice to advise clients on tailored solutions, providing insights into current trends, market changes, and new opportunities. Leverage sector-specific expertise to deliver solutions that align with the clients long-term strategic goals. Client Visits: Regularly meet with clients in-person to strengthen relationships, gather feedback, and ensure alignment with their goals. Organize and conduct client meetings, workshops, and presentations to discuss progress, challenges, and future business plans. Travel as needed to attend client meetings, industry events, and networking opportunities. Candidate must have: Bachelor's degree or Master's in Business, Marketing, or related field (Masters preferred). 5-10 years of experience in Key Account Management or a similar role, with proven success in managing high-value clients and driving business growth. Strong understanding of the BFSI or Consumer Practice industry (domain expertise is a must). A track record of achieving sales targets, managing key client relationships, and leading account development strategies. Ability to work in a fast-paced, results-driven environment while maintaining a focus on client satisfaction and long-term relationship building.

Job Summary As a Sales Representative , you will be responsible for business development (Hunting) , account management (Farming) , and optionally, providing basic technical support . You'll play a key role in growing the dealer/distributor network and driving B2B sales across your assigned territory. Key Responsibilities ???? HUNTING New Business Development Develop channel network for POS Thermal Printers, Barcode Printers & Scanners across the territory. Identify and onboard new dealers (IT hardware vendors, POS/retail software providers). Explore and develop new customer segments: Hospitals Large industries Warehousing MSMEs Plan and organize daily sales calls to potential clients and partners. Maintain updated customer and territory sales records. ???? FARMING Account Management Service existing dealer/client accounts and ensure order retention. Grow wallet share in current accounts by identifying upsell/cross-sell opportunities. ???? TECHNICAL SUPPORT (Preferred but not mandatory) Assist customers in resolving basic technical issues (e.g., printer head change, firmware/software updates). Understand basic networking to help with device connectivity. ???? OTHER DUTIES Submit daily, weekly, and monthly sales reports. Monitor market trends, pricing strategies, and competitor activities. Contribute to overall team success by meeting and exceeding sales targets. Desired Candidate Profile Education: BA / BE / B.Tech or ITI Diploma in any relevant discipline Experience: UP Vacancy: 58 years in B2B channel sales (IT hardware / retail automation / small SIs) NCR Vacancy: 58 years in industrial sales (Barcode, consumables, healthcare, food processing, warehousing, MSME sales) Junior NCR role: [Currently not open] Skills & Attitude: Prospecting and client acquisition Channel development and dealer onboarding Closing and negotiation skills Presentation and technical product knowledge Self-driven, confident, customer-focused Basic proficiency in office software Additional Requirements: Own 2-wheeler (Mandatory) Dealer/IT Channel contacts (Preferred) Willingness to travel extensively within territory Performance metrics include: Hardware Sales Other Product Sales (e.g., software, services) Active Dealers (IT / Retail) Cities and Geographies Covered Locations: Uttar Pradesh (Lucknow or Varanasi) NCR (Delhi/NCR)

New Business Development Critical actions Assist in BD deal sourcing and work with cross functional teams on business case preparation and internal approvals Support Transaction Lead in discussions, negotiations and contract execution Manage request for proposal process and assist in identification and shortlisting of partners Measures (QQA) On-time launches for new deals BD deals with existing partners Drive partner business Ensure smooth integration of new partnerships under Alliances function Work with CFT - Medical/Ops/Regulatory etc. to proactively problem solve issues faced by the partners Project manage new launches by partners Prepare and drive partner business estimates and budgets in line with India Acceleration Plan Evaluate partner performance against commitments Look for extension of partnerships with existing partners Measures (QQA) Thoroughness of budgeting process and accuracy of the estimates Monthly achievements against the budget On-time new launches Manage internal and external stakeholders and communication on partner business Plan regular updated to relevant stakeholders on partner business performance Update monthly trackers per agreed timelines Work with the cross functional team to resolve issues Manage day to day communication with the partners with active problem solving and project management therein Measures (QQA) Effective communication to relevant stakeholders Maintaining timelines Documentation of the alliance management meetings and decisions Education, Qualifications, Skills and Experience Essential Graduate in technology and MBA from a premier B-school 8-10 years of overall experience Experience in Business Development, M&A, Technology Licensing, Alliance management, key account management or Management Consulting Strong Financial Modelling Skills Strong communication and team collaboration skills Ability to work drive conversations with senior stakeholders Experience in Pharma industry Ability to coordinate across Organization and Functions Strong connects internally and externally to support the Business Development efforts Desirable Experience in Pharma industry Ability to coordinate across Organization and Functions Strong connects internally and externally to support the Business Development efforts

Responsibilities Develop and implement comprehensive account strategies to achieve business objectives Conduct regular account reviews to assess performance and identify growth opportunities Collaborate with cross-functional teams to align account plans with overall business strategy Analyze market trends and client needs to develop tailored business strategies Identify and pursue new business opportunities within existing accounts Monitor and report on account performance, providing insights and recommendations for improvement Build and maintain strong, long-lasting client relationships Serve as the primary point of contact for key accounts, addressing client needs and concerns promptly Ensure client satisfaction by delivering exceptional service and support Lead and mentor a team of account executives, fostering a collaborative and high-performance culture Provide guidance and support to team members, helping them achieve their professional goals Drive team initiatives to enhance client engagement and account growth Utilize industry knowledge to understand client challenges and provide relevant solutions Stay updated on the latest trends and developments in the life sciences sector Lead contract negotiations with clients, ensuring favorable terms and conditions Resolve conflicts and disputes effectively, maintaining positive client relationships Requirements 15+ years of experience in account management Proven leadership experience in a managerial role Demonstrated participation in large-scale projects Knowledge of life sciences industry Skills in account strategy and planning Expertise in client relationship management Proficiency in business strategy development Capability to negotiate favorable terms and conditions Fluency in English

Job Summary Proven work experience of at least 7 years in a client servicing/account management role in a digital marketing agency Strong knowledge of the overall digital marketing ecosystem. Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Strong communication, presentation and negotiation skills. Extensive experience in leading and managing large teams and multiple accounts. Proven track record of strategic thinking and driving significant client growth and satisfaction. Strong financial acumen with the ability to manage budgets and forecasts. Key Responsibility - Lead and guide the team, ensuring high satisfaction and retention of existing clients and a positive onboarding experience for new clients Manage and grow revenue and profits through both existing and new clients, ensuring the achievement of annual targets. Build rapport, anticipate and address concerns and needs. Overlook team s compliance to internal processes and standards for timely and quality deliverables and communication Act as the client partner for high-profile clients, understanding their needs and collaborating with the team to exceed expectations. Ensure delivery of impactful client presentations, reports, and meetings, showcasing strategic value, creativity and campaign outcomes. Collaborate with internal teams to co-create and develop campaign strategies aligned with client objectives, driving measurable results. Identify growth opportunities within the client portfolio to maximise revenue and expand services. Stay updated on emerging online trends and best practices in digital marketing. Cater to team s hiring and training needs while ensuring appropriate workload management and motivation in the team Foster a collaborative environment, working closely with other departments to ensure a unified approach to client servicing and campaign execution. Contribute to organisation wide efficiency initiatives and training

Job Summary Proven work experience of at least 6-8 years in a client servicing/account management role in a digital marketing agency Strong knowledge of Social Media Marketing, SEM, SEO, Affiliate Marketing and other streams of digital marketing ecosystem. Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Strong communication, presentation and negotiation skills. Proven team management experience A Process-driven approach, exemplary time management and organisational skills for efficient project management and team coordination Key Responsibility - Lead and guide the team, ensuring high satisfaction and retention of existing clients and a positive onboarding experience for new clients Manage and grow revenue and profits through both existing and new clients, ensuring the achievement of annual targets Build rapport, anticipate and address concerns and needs. Overlook team s compliance to internal processes and standards for timely and quality deliverables and communication Act as the client partner for high-profile clients, understanding their needs and collaborating with the team to exceed expectations. Ensure delivery of impactful client presentations, reports, and meetings, showcasing strategic value, creativity and campaign outcomes. Collaborate with internal teams to co-create and develop campaign strategies aligned with client objectives, driving measurable results. Identify growth opportunities within the client portfolio to maximise revenue and expand services and contribute to revenue forecasting Stay updated on emerging online trends and best practices in digital marketing. Cater to team s hiring and training needs Conduct team member s performance evaluation and map progress while ensuring appropriate workload management and motivation in the team Ensure team s compliance to all organisation wide processes

Job Summary Prior work experience of at least 3-4 years in a client servicing/account management role in a digital marketing agency Strong knowledge of Social Media Marketing, SEM, SEO, Affiliate Marketing, and other streams of the digital marketing ecosystem. Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Familiarity with digital marketing tools and platforms (Google Analytics, Facebook Ads Manager, Google Ads, etc.). Strong communication, presentation, and negotiation skills. Proven team management experience A process-driven approach, exemplary time management, and organizational skills for efficient project management and team coordination Comprehensive understanding of performance marketing strategies and metrics (such as ROAS, CPA, and conversion rates), especially within the automobile industry, including trends and consumer behavior. Ability to collaborate with creative teams to develop performance marketing creatives tailored for the automobile industry. Key Responsibility - Lead the team, ensuring a positive onboarding experience for new clients and overseeing their seamless integration. Proactively engage with clients through calls, emails, and meetings, building rapport and addressing needs while maintaining accurate client records. Act as the primary contact for high-profile clients, understanding their needs and collaborating with the team to exceed expectations. Be the primary contact for any concerns or escalations. Lead the creation and delivery of impactful client presentations, reports, and meetings, showcasing strategic value and campaign outcomes. Conduct industry and competitor research to inform client strategies and develop a deep understanding of client goals and digital marketing needs. Collaborate with internal and creative teams to co-create and develop campaign strategies aligned with client objectives, ensuring marketing materials resonate with automobile consumers and drive engagement and sales, resulting in measurable results. Set and ensure team s compliance to internal processes and standards for timely and quality deliverables and communication. Cater to the teams hiring and training needs while ensuring appropriate workload management and motivation in the team. Identify growth opportunities within the client portfolio to maximize revenue and expand services. Ensure creative strategies align with performance goals, particularly in the context of the automobile industry. Stay updated on emerging online trends and best practices in digital marketing.

Location: Mumbai / Chennai / Bangalore Division: Supply Chain Solutions Experience: Minimum 8-10 years (MBA preferred) Salary: Up to ?10-15 LPA Key Expertise: Warehousing & Transportation Sales Warehouse Operations & Business Development Job Responsibilities: Client Acquisition & Account Management: Identify and acquire new customers while nurturing and expanding relationships with existing clients. Market Development: Strategically explore and develop business opportunities in the assigned region. Bidding & Pricing: Participate in RFPs, prepare competitive pricing proposals, and drive bid management processes. Revenue Growth: Pursue new business opportunities and convert leads into long-term revenue-generating accounts. Customer Engagement: Conduct regular visits to key accounts to assess service levels, address concerns, and enhance customer satisfaction. Billing & Collections: Ensure timely invoicing and follow up on collections to maintain a healthy cash flow. Performance Monitoring: Track sales targets, analyze performance metrics, and present data-driven insights for business growth. Preferred Skills & Attributes: Strong understanding of warehousing, logistics, and transportation industries. Proven ability to develop and execute sales strategies in the supply chain sector. Excellent negotiation, communication, and relationship management skills. Ability to work independently and drive business goals effectively.

Manage client relationships and ensure smooth execution of campaigns Translate client briefs into actionable plans for internal teams Track project timelines, deliverables, and approvals Present campaign updates, reports, and performance insights

Responsibilities: Manage client relationships, deliver exceptional service. Collaborate with cross-functional teams on projects. Oversee account operations, ensure compliance. Prepare financial reports, manage budgets. Manage import shipments Local transportation Manage administrative operations

Prepares and maintains financial records ensuring accuracy and compliance with regulations Prepare and file tax returns ensuring compliance with tax laws Perform audits to ensure the accuracy of financial records and compliance with regulations.

Develop and maintain strong, long-lasting relationships with clients through regular communication (phone, email, in-person visits). Serve as the primary point of contact for customer inquiries, resolving issues promptly and professionally. Utilize CRM software to track customer interactions, update contact information, and log relevant activities. Maintain accurate and up-to-date customer records, contracts, and correspondence. Generate reports and analyze customer trends to inform sales strategies and service improvements. Monitor customer accounts to ensure timely payments and address any outstanding balances. Initiate courteous but firm follow-ups on overdue accounts via calls, emails, and written correspondence. Negotiate payment terms or settlements within company guidelines when necessary. Collaborate with the finance or accounting team to reconcile accounts and resolve payment discrepancies. Excellent communication and interpersonal skills, Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) 5 years of experience in customer service, account management, collections, or CRM-related roles

Global Merchant & Network Services (GMNS) brings together American Express merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company s payment network and manages bank partnerships globally. In support of GMNS s mission, Global, Strategy, Operations & Processes (GSOP) is focused on delivering a friction free, resilient, and efficient operational core for critical merchant experiences; strengthening monitoring and adherence to network and merchant policies; and leading key operational excellence functions. As part of GSOP, the Merchant Onboarding & Maintenance team prioritizes strengthening governance for merchant account setup, account management, and Know Your Customer (KYC) activities. This team manages our merchant hierarchy structures, which are used at Amex for merchant account management (including contracting, pricing, offers, client management and data enrichment purposes). Ensuring merchant accounts are correctly linked and managed is essential for Amex systems that rely on a merchant s hierarchy. Merchant Hierarchy team is looking for a highly skilled and motivated data analyst to join our team. The ideal candidate will be a data analyst with strong leadership skills, keen analytical mindset, and a dedication to turning data into successful hierarchy implementation strategies. They will need to analyze large amounts of data and turn that research into information to help the merchant business be compliant and supportive of customers. Key Responsibilities: P rovide support for the Merchant hierarchy maintenance process within GMNS. Establish and enforce data management and governance requirements for Merchant hierarchy initiatives. Develop and implement strategies to extract, transform, and analyze information from diverse sources using SQL. Construct advanced Excel models and reports to visualize and convey key insights and trends to stakeholders. Collaborate with cross-functional teams to identify business requirements, define metrics, and devise data-driven solutions. Continuously enhance data processes and workflows to optimize efficiency. Use analytical skills for evaluating data across simple and complex business processes, with meticulous attention to detail. Be a quick learner and work independently on complex processes through completion. Qualifications : bachelors degree in Computer Science, Information Technology, Statistics, or related field. Experience as Data Analyst in a similar role, with strong proficiency in Data Science Libraries, SQL and Excel. Demonstrated track record of driving meaningful business value though data management and strategy. Proficient understanding of relational databases and data warehousing concepts Ability to make timely and integrity-driven decisions. Effective communication and presentation skills for seamless collaboration across internal stakeholders and teams. Familiarity with Amex data, particularly in the context of Merchant hierarchies, is preferred. Knowledge of LUMI Big query and Python is an advantage. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Sr Network Quality Coordinators review and classify online display/video advertisements as we'll as new advertisers associated with clients that have self-serve seats with the goal of minimizing risk for Users, Advertisers and Publishers. This team also ensures uniformity, choice and control on ad content to give publishers the confidence that their site is protected and targeted effectively. The specialist needs to be adaptable to work in a rotating 24/7 shift pattern, which includes night shifts. Creatives are scrutinized by automated and human review processes and categorized with an unprecedented level of detail and accuracy. Our mission is to build trust on the exchanges we monitor and give publishers the confidence that right advertising will reach their sites. The role of Sr Network Quality Coordinator is to ensure the integrity of the data on which publishers and networks base their settings and preferences on the exchange. Responsibilities: Review and tag creatives based on different aspects of the advertisement according to the Yahoo Ad Policy using different tools to ensure only ads that are compliant are approved and served. Reviewing display/video ads on Yahoo partner sites per our ad standards and competitor exclusion guidelines. Use data to detect risky advertiser trends and implement processes to mitigate risk. Work on separate projects to meet market needs and team priorities. Work with cross functional teams like product, engineering, policy, legal and account management to make wise decisions and keep the advertising marketplace safe. Create dashboards and reports for trend analysis. In-depth analysis at different entity level based on trends. Qualifications: Familiarity with Online Advertising domain and related technologies. Experience working with emerging/developing ad products. 1-3 years in an online marketing or editorial role. Thorough knowledge of Microsoft Excel and Google Suite . Strong strategic thinking, problem solving and analytical skills, with the ability to handle multiple projects and responsibilities simultaneously. Ability to easily adapt to changing priorities with a high attention to detail. Ability to engage with and learn unfamiliar digital tools and systems. Ability to make logical and consistent judgments in policy and relevance matters. Excellent verbal and written communication skills. Excellent time management skills. Good to have: Understanding of digital advertising space and part of advertiser and publisher quality. Familiarity with western pop culture and ability to recognize common innuendos and slang so as to identify guideline violations. Demonstrated ability for pattern recognition. Work Schedule: The role requires flexibility to work in US shifts (night shifts or late evening hours as per US time zones) to ensure alignment with global teams.