Account Manager

Botree Software

5 - 10 years

15 - 18 Lacs

gurugram

Posted:3 hours ago| Platform:

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Skills Required

account management key accounts renewals client account management dms sales force automation sfa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Account Strategy & Expansion
: Identify and develop new opportunities within existing accounts by positioning the full suite of solutions.
Customer Engagement:
Act as a trusted advisor to clients, understanding their challenges and proposing win-win solutions that enhance their operations.
Process & Reporting:
Establish structured processes for CRM and reporting to ensure accurate forecasting and account visibility.
Renewals & Negotiations:
Manage client contracts and renewals; negotiate terms while maintaining customer satisfaction and revenue targets.
Delivery Liaison:
Work closely with internal teams to align solutions with client expectations and ensure successful delivery.

Qualifications & Skills:

• 7+ years of experience in Account Management; 4+ years within a SaaS or tech product company.

• Proven success in scaling account revenue and driving key SaaS metrics (MRR growth, retention).

• Strong communication, stakeholder management, and relationship-building abilities.

• Passion for technology and its ability to drive customer outcomes.

• Entrepreneurial mindset with a track record of exceeding goals in a fast-paced environment.

• Experience in managing cross-functional teams and influencing delivery outcomes.

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