850 Renewals Jobs

Senior Salesforce CPQ Developer Experience - 4+ Years Location - Hyderabad, Bangalore, Chennai, Gurgaon About the Team You will Join: Credera, trading as TA Digital, is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution. More information is available at www.credera.com . We are part of the OPMG Group of Companies, a division of Omnicom Group Inc. What You Will Do: As a Salesforce Developer at TA Digital (Credera), you will be instrumental in the design, development, and implementation of intricate Salesforce solutions aligned with our client's business objectives. Collaborating closely with the Development Manager and team, you'll utilize agile methodologies to deliver robust solutions. Whether as a team player or individual contributor, you'll work towards achieving business objectives set by the Enterprise Services team, ensuring the delivery of Salesforce projects with advanced technical expertise and adherence to best practices. Key Responsibilities: Collaborate with product specialists and the Development Manager to understand complex requirements and translate them into Salesforce solutions. Design and develop Salesforce CPQ solutions to streamline the sales process Customize Salesforce CPQ to meet business requirements, including product configuration, pricing, and quoting Collaborate with business stakeholders to gather and analyze requirements Integrate Salesforce CPQ with other Salesforce modules and third-party applications Develop and maintain custom Apex and Visualforce code, Lightning components, and other Salesforce technologies Perform data migration and integration tasks as needed Conduct unit testing and support user acceptance testing (UAT) Troubleshoot and resolve issues related to Salesforce CPQ Stay updated with Salesforce CPQ best practices and new features Provide training and support to end-users and other team members Take ownership, work under pressure, and manage multiple projects simultaneously. Interact with team members to deliver fast and reliable code, contribute ideas, provide feedback, and collaborate on various projects. Technical Skills you bring in: At least 5 years of Salesforce development experience in Sales, Service and CPQ cloud platforms. 2+ years of experience specifically with Salesforce CPQ Proficiency in Apex, Visualforce, Lightning components, and Salesforce administration Strong understanding of Salesforce CPQ capabilities, including product configuration, pricing rules, quote generation, advanced Approval Process, Contract Management, Amendment and Renewal. Experience with Salesforce integration tools and techniques (e.g., REST/SOAP APIs, MuleSoft) Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and as part of a team Experience with Agile development methodologies is a plus Professional Attributes You Possess: Excellent communication skills to effectively collaborate with cross-functional teams and clients. Ability to work independently and in a collaborative team environment; innovative, adaptable, self-directed, and team player. Excellent organizational skills and attention to detail. Quick learner with the ability to adapt to new technologies and tools. Strong problem-solving skills Salesforce Developer Certification(s) required (CPQ Specialist, Platform App Builder, Platform Developer I, Platform Developer IIect.) Required

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in businessmanagement. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Key Skills: Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Call & Whatsapp Sneha @ 8448100705 We are looking for a talented Sales Executive to join our team full-time. We are looking for a Dynamic Self-starter who can handle end-to-end selling and work in B2C sales for the Travel Sales industry. Required Candidate profile Urgent Hiring for Sales Executive for International Sales Process Need only immediate joiners job location: Gurgaon Salary upto -50k + Unlimited Incentive + 1 Time Meal Sneha @ 8448100705 or Whatsapp

Roles and Responsibilities : Manage key accounts to drive customer retention, cross selling, and upselling opportunities. Develop strong relationships with customers through regular communication, issue resolution, and proactive account planning. Identify potential risks and develop strategies to mitigate them to ensure business continuity. Collaborate with internal teams to deliver exceptional service standards. Job Requirements : 1-5 years of experience in key account management or related field (Kannada language proficiency preferred). Proven track record of driving customer retention rates through effective relationship building. Strong understanding of insurance industry trends, products, and services for effective cross-selling opportunities. Excellent communication skills in Kannada language.

About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. Roles and Responsibilities Roles & Responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory.

About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. Roles and Responsibilities Roles & Responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory.

About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. Roles and Responsibilities Roles & Responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory.

About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. Roles and Responsibilities Roles & Responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory.

Hiring Phone Banking officer Graduate Fresher welcome Salary-21500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika email-hyflyhr9@gmail.com Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Location: Belapur Salary: 3–3.5 LPA + Inc Shift: General | 5 Days Working Eligibility: Graduate (Freshers Welcome) | Excellent Communication Skills Payroll: Mutual Fund Registrar Co. Fixed Day Shift Career Growth in Banking & Finance sector Required Candidate profile Handle inbound call to resolve Mutual Fund queries (KYC,login issues, documentation). Cross-sell & up-sell Mutual Fund products and SIP plans to drive revenue growth. call 8080126356 Ekta www.hyfly.in Perks and benefits Salary + Incentives = Higher Rewards

MNC Bank-Video KYC Officer Thane | Malad | Vashi Day Shift|Outbound Process Salary: • Fresher: 17K net • Voice Exp: Up to 4.5 LPA All banking benefits Shift to Branch Banking after 2 yrs Call Vidya -9773553319 Apply: www.hyfly.in Required Candidate profile Do Video KYC Call customers to complete Full KYC. Verify Details Match docs with what’s submitted. Right Person Only Ensure the real customer Cross-Sell Pitch relevant banking products.

Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satisfaction, retention, and long-term growth. Role Overview As a Customer Success Analyst, you’ll be the part of the customer success team to help create knowledge base, FAQ’s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You’ll play a key role in onboarding, support, customer education, and renewal strategies. ________________________________________ Key Responsibilities • Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices. • Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction. • Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content. • Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders). • Monitor key customer health metrics and take action on churn risks or upsell opportunities. • Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience. • Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms. ________________________________________ Requirements • Bachelor’s degree in business, Communications, Marketing, or related field. • 2+ years of experience in a Customer Success, Account Management, or Customer Support role at a SaaS company. • Demonstrated experience setting up and managing customer-facing knowledge bases and educational content. • Proven ability to craft engaging and strategic customer success emails and campaigns. • Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement. • Experience with HubSpot CRM or similar tools is highly preferred. • Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus. • Will be working US Pacific Standard Time.

Responsibilities Lead end-to-end business planning for renewals collections, persistency, surrender management, and onboarding control. Define annual and quarterly plans aligned with business goals, regulatory needs, and market trends. Build advanced dashboards/MIS to track KPIs such as persistency ratio, surrender and lapse rates, and onboarding exceptions. Use predictive analytics to identify customer behavior patterns, risk profiles, and policy trends to drive targeted campaigns. Perform root-cause analysis of surrenders and design data-driven interventions to reduce voluntary exits. Support digital initiatives like Autopay win-back models, humanoid bot targeting, and customer segmentation models. Requirements 8 - 12 years experience in analytics, business planning, or performance management—preferably in Insurance/BFSI. Proven track record of leading analytics teams and delivering measurable business outcomes. Proficiency in BI tools (Power BI, Tableau, SQL, Excel) and statistical modeling/predictive analytics. Strong understanding of life-insurance renewals, persistency, surrender, and onboarding processes. Excellent communication and stakeholder-management skills; exposure to RPA, AI/ML tools is a plus.

Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in

Hiring Phone Banking officer Graduate Fresher welcome Salary -Upto 5 lakhs Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 22000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-9137797705 Hrutika 9773553319 Simran www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Role Overview: You will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps. Your role will encompass infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. You will engage proactively with customers, understand their tool estates, and pitch next-generation solution areas that deliver business value. Collaboration with Solution Managers, Solution Architects, and Finance Managers will be essential to create solution documentation, pricing models, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Additionally, you will prepare and present AIOPS solutions to Wipro customers during onsite oral discussions, mutual value discovery sessions, ensuring all messages are aligned with Wipro's solution strategy or win themes. You will review solutions for alignment with Wipro Pricing and Effort Estimation Models based on experience and lead discussions as a Tools Architect during due diligence, contract closures, and renewals, including compliance requirements and sign-off on technical Statements of Work (SOWs) and service levels specific to BSM and AIOPS. Key Responsibilities: - Respond to RFIs/RFPs and propose solutions to customers in the areas of ITOM, ITSM, and ITAM (Monitoring, Observability, AIOPS, Service Management, Asset Management, and Automation). - Create differentiated tool solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogsoft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven, and others. - Ensure proactive engagement with customers to understand their tool estates and pitch next-generation solution areas delivering business value. - Work with Solution Managers, Solution Architects, and Finance Managers to enable the creation of solution documentation, pricing, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. - Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions and mutual value discovery sessions ensuring all messages align with Wipro's solution strategy or win themes. Qualifications Required: - Completion of necessary trainings and certifications. - Development of Proof of Concepts (POCs), case studies, demos, etc., for new growth areas based on market and customer research. - Development and presentation of a point of view of Wipro on solution design and architect by writing white papers, blogs, etc. - Attainment of market references and recognition through highest analyst rankings, client testimonials, and partner credits. - Mentorship of developers, designers, and Junior architects in the project for their further career development and enhancement. - Contribution to the architecture practice by conducting selection interviews, etc. Please note that the additional details of the company were not included in the provided job description.,

JOB DESCRIPTION Center Manager About the Role: As the Center Manager, you are the "Mini CEO" of your clinic, responsible for its overall success and smooth operation. Your leadership will directly impact patient care, team performance, and financial growth. What You'll Own: Patient Acquisition: Drive walk-ins and patient growth through referrals, repeat visits, and targeted below-the-line (BTL) marketing within the clinic's vicinity. Revenue Optimization: Achieve and exceed revenue targets by meticulously optimizing all clinic revenue metrics. Patient & Clinical Excellence: Ensure an outstanding patient experience and contribute to superior clinical outcomes. Operational Efficiency: Oversee the seamless day-to-day functioning of the clinic, maintaining high standards. Process Compliance: Uphold and enforce all clinical and operational procedures to ensure quality and consistency. Team Leadership: Manage, motivate, and develop doctors, patient counselors, and support staff, fostering a collaborative environment. What We're Looking For: Masters in Business Administration, across any specialization, to leverage strong business fundamentals. A keen interest in healthcare/health-tech to understand our core services. Exceptional communication and interpersonal skills for patient and team interactions. The ability to thrive in a multidisciplinary team environment. Meticulous attention to detail and strong documentation abilities for operational excellence. A continuous learning mindset to stay current with best practices. What You'll Get: A structured program to develop administrative and leadership skills. Exposure to a dynamic and challenging healthcare environment. Mentorship from experienced administrative professionals. Opportunities for professional growth within the organization. A collaborative and mission-driven workplace where you can be a " QIpreneur ." Let's build better spine care. www.qispine.com

Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our direct and mutual customers receive the highest value, by providing advice and guidance at all stages of the customer journey. You will work to understand customer requirements, help implement and onboard new customers, manage product training, drive adoption and retention, and ensure ongoing satisfaction. You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. Key Responsibilities: Work across our VIP customer base, managing all products/solutions across the customers IRIS portfolio. Develop a trusted advisor relationship with customers to identify and guide them to their goals Oversea the customer onboarding process and move quickly to achieve value Responsible for driving client adoption and outcomes leading to renewals, expansion and advocacy. Manage numerous Customers concurrently and strategically, typically each client will spend in excess of 50,000. Strategically manage day-to-day relationships and communication with customers to ensure success, growth and identify unique opportunities. Act as the primary point of contact for the customer and coordinate the deployment of IRIS resources to address the customer’s issues, including managing escalations Conduct regular on and off-site meetings to understand and discuss the customer’s business requirements or issues and explore how we can help address and resolve these issues. Serve as the ‘voice of the customer’ and provide feedback on how IRIS can better serve them to maximise customer success and retention Maintain a deep understanding of our product and help customers adopt the most relevant features/functionality for their specific requirements. You will be expected to keep developing your product knowledge. Improve our existing approaches to customer success by creating resources to help customers achieve their goals by adopting best practices Use Customer Tracker dashboard to aid assessment of Customer Health and subsequent calls to action. Complete Customer Success Plans for each client and partner to then drive and deliver to the plan. Create Calls to Action within Gainsight to ensure outstanding items are addressed. Carry out a Quarterly Business Review with the client (with input from the Account & Channel Manager). Join the onboarding process and ensure a Go Live Review is completed. Review the adherence to operational SLA’s for each client or partner and ensure Customer Success plans are in place to address non-compliant areas. Discuss our NPS process with the clients and ensure they are aware of other surveys we carry out. • Understand and follow the escalation process for each function, in order to escalate issues for the benefit of the client or partner. Have a deep understanding of the terms and conditions, subscriptions for each client and partner contracts, in order to achieve maximum value for the benefit of the client and IRIS. Ensure that you have a broad and good product knowledge of IRIS’s products and services, and their roadmaps in order to become a trusted advisor. Deliver the KPI’s for Customer Success – including time to value, retention, LTV and upsell / cross-sell lead gen. Requirements: Experience: 4+ years in International Customer Success (Preferably US and UK) Education: Any Qualification Skills: 5+ years’ experience of client management, such as Customer Success, Account Management, or a related customer-facing discipline Self-starter who can work independently and be a team player Strong project management and organizational skills Excellent relationship building skills, including at senior levels Be able to prioritize tasks and manage your time in a fast-paced environment Excellent verbal and written communication skills, including business presentations Attention to detail is a must Resilience to keep going when faced with challenges Ability to learn new ideas and approaches quickly Good knowledge of product would be advantageous Willingness to work from the Chennai office (Nungambakkam) Comfortable with US Shift timing (6.30 PM – 3.30 AM) 2 Way Cab support will be provided (Pick Up and Drop) If you're passionate about Customer Success excellence and looking to grow in a dynamic international environment, apply now! Apply Now: Send your resume to siva.arun.m@iris.co.uk Know someone who fits the bill? Feel free to share this opportunity!

Role Overview As an Account Manager, you will be the Primary Point of Contact (POC) for enterprise clients, responsible for end-to-end customer engagement and retention. You will drive client relationship management, renewals, upselling, cross-selling, and contract negotiation ensuring maximum client value and business profitability. Key Responsibilities Act as the Primary POC for client accounts, building and nurturing long-term relationships. Own end-to-end customer engagement from onboarding, product training, and adoption to renewals and retention. Identify opportunities for upselling and cross-selling to maximize revenue and client success. Lead contract negotiation and ensure agreements deliver maximizing profit for the business. Regularly engage with clients, gathering product feedback and collaborating with developers to enhance the platform. Forecast and track account metrics, reporting on performance and pipeline progress. Partner with the sales team to identify new opportunities and support enterprise sales initiatives. Conduct product demos and facilitate seamless customer onboarding. Proactively handle client escalations and ensure timely delivery of solutions aligned with customer needs. Consistently meet and exceed sales and retention targets. Requirements 2+ years of enterprise sales experience and 1+ year in account management. Strong communication skills in English & Hindi. Experience in renewals, upselling, cross-selling, and enterprise client engagement. Solid understanding of corporate procurement processes and SaaS/Cloud services. Proficiency in MS Office and strong analytical/forecasting skills. A problem solver and team player with a customer-first orientation Educational Qualification: Graduate (B.Tech, B.E., B.Sc. Electronics, BCA preferred).

Overview - Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency. This position, under the general direction of Engineering leadership, will be responsible for technical and development support for our award-winning K-12 software. This role will use their knowledge to implement, code, build, and test new features, maintain existing features, and develop reports that will include components, data models, customization, and reporting features for our products. This position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction. Description - Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Implement data replication and data ingestion software features and products following best practices such as authoring of unit tests, writing maintainable code, applying established patterns and algorithms. Specialize in data engineering as a member of a project team. Design and development of software engineering strategies. Design and implement ETL processes to extract, transform, and load data from diverse sources. Develop and optimize SQL queries for data extraction and transformation. Perform data profiling, cleansing, and validation to ensure data accuracy and integrity. Troubleshoot and resolve issues related to data integration processes. Create and maintain documentation for ETL processes, data mappings, and transformations. Stay abreast of industry best practices and emerging technologies in ETL and data integration. Investigate and resolve issues following best practices such as authoring or updating unit tests, writing maintainable code, applying established patterns and algorithms. Analyze performance and develop improvements to performance. Assist and analyze security best practices. Develop software to support internal initiatives, tools, update framework and application functionality. Work as part of an Agile SCRUM team in the planning, scoping, estimation, and execution of technical solutions. Other duties as assigned. Requirements Bachelor's degree in Computer Science or Information Technologies required, or equivalent experience: 4+ years' experience in software engineer role. Strong experience with Snowflake and various database (MySQL, MSSQL, etc.) platforms. Strong experience in TSQL and writing SQL transformations. Strong experience in building data engineering pipelines using Python. Experience with any replication technologies like SQL Replication, Fivetran, Qlik Replicate. Understanding of data governance. Experience in building CI/CD pipelines. Excellent written and verbal communication skills. Excellent ability to work with current software design principles and concepts such as patterns, algorithms. Ability to handle a heavy workload while working on multiple projects and frequent interruptions. Ability to work in a changing, dynamic environment. Ability to provide an accurate and reliable estimate. Willingness to work in a fast-paced environment.

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,500+ ReSource Pro employees provide dedicated support to more than 600+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020. ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021. ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact : HR Prashanth - Whats app 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in Job Description - Analyst, Service Delivery. Basic Information Job Title : Analyst, Service Delivery. Report to Assistant Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India Purpose of the Position: Process moderately complex insurance tasks, perform auditing and trouble-shooting, deliver training, and be responsible for meeting quality, quantity, and time deadlines. Communicate with the client via email. Report operation problems and propose solutions to achieve operation optimization. Key Responsibilities: Policy Checking Skillsets Experience (2-4 years): 1. The candidate should possess experience in policy checking and be familiar with various source documents, including policies, system applications, quotes, proposals, binders, and endorsements. 2. Experience in multiple lines of business, such as General Liability, Workers Compensation, Executive Liability, Property, Auto, Inland Marine, and Package tasks, is required. 3. Use web portals to access and analyze relevant documents. 4. Maintain organized records of all reviewed documents and discrepancies noted. 5. Identify and highlight discrepancies or inconsistencies in policy details. 6. Must demonstrate strong attention to detail. 7. Familiarity with account management systems like EPIC and ImageRight etc. is a plus. 8. Conduct audits and reconcile reports to identify and correct discrepancies. 9. Maintain and update training materials, logs, and documentation. Processing - 60% 1) Operate a variety of client systems and process moderately complex tasks and activities without supervision. Follow ReSource Pros Information Security policies/guidelines, as well as the clients security requirements, policies, and practices that are provided to ReSource Pro and information security requirements. Operation Optimization - 10% 1) Report operation problems and propose solutions. 2) Optimize established procedures. 3) Assist with output conversion. Customer Experience - 10% 1) Communicate with the client via email with minimal supervision. 2) Respond to the client promptly and report issues to the supervisor in a timely manner. Auditing and Trouble-shooting - 10% 1) Implement the audit plan, run the audit report and identify the performance gap. 2) Perform timely trouble-shooting. Training - 5% 1) Set up individual training plan and deliver training. Others - 5% 1) Generate and analyze the data and report. 2) Assist with new task on-boarding. Skills: Typing skills Client System Operation skills MS Office skills Email reading and writing skills Problem solving skills Training skills Why Choose Us? Innovative Environment: Be part of a team that values creativity and innovation. Career Growth: Enjoy numerous opportunities for professional development and advancement. Collaborative Culture: Thrive in a supportive and team-oriented workplace. Ready to Make an Impact? If your skills match our needs, we would love to connect with you! Contact Scope: Send your resume to Shivaraj Patil at Prashanth_Honnachari@resourcepro.in

Key Responsibilities: - Generate new business leads through direct sales strategies and networking. - Build and maintain strong relationships with clients, ensuring a deep understanding of their requirements. - Present and demonstrate products and services to clients effectively. - Achieve sales targets and contribute to the overall sales team goals. - Collaborate with marketing and product teams to align on sales strategies and product offerings. - Conduct market analysis to identify trends and opportunities for growth. - Prepare and present sales reports and forecasts to management. Skills Required: - Proven experience in direct sales, preferably in a B2B environment. - Strong communication and interpersonal skills. - Excellent negotiation and closing skills. - Ability to work independently and as part of a team. - Strong problem-solving abilities and client-focused mindset. - Analytical skills to assess market trends and client needs.

Role & responsibilities Adhere to cash counter timings Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management Petty Cash Management Support Distribution channels in policy issuance Service walk-in customer and attend to their service requirements Service to Sales Generate NB opportunity from walk-in customers and assigned outcall campaigns Customer retention & Lead Generation Preferred candidate profile Graduate 2-3 years of experience in Life Insurance Operations or Banking Operations Share update resume on shashank.Dhomne@tataaia.com Mention applied post on Subject line.

Payroll-Bank Work Location-Andheri/Thane Des-Phone Banking Officer Salary: 21K in hand for freshers | 1+ yr BPO exp: up to 5 Lakh CTC Shifts: 7 AM–3 PM, 10 AM–7 PM, 11 PM–7 AM (males) Interviews: Walk-in Contact: 8080126356 Ekta www.hyfly.in Required Candidate profile Graduate Freshers Welcome! Handle calls from existing customers and resolve complaints/queries Provide accurate and complete information Assist with financial service requests