This Technical Project Manager (IT - Mobile App / Software Development) position is ON-SITE Working in the office 5 days / week.
You'll be well placed in our dynamic and friendly Development Team. Managing Projects from inception to delivery, including all the resources.
Situated in the prestigious Silver Utopia Building, Chakala,
Andheri East, Mumbai – 400099, Maharashtra
The Technical Project Manager:
- Is an integral part of Ziksu’s IT and Business operations team. A central figure within Ziksu’s IT department, playing a critical role in overseeing and guiding the successful delivery of technology projects.
- Leads cross-functional teams to achieve project milestones and objectives, ensuring projects are delivered on time, within budget, and meet or exceed quality standards.
- Manages the full project lifecycle from initiation through to closure, including planning, execution, monitoring, and finalizing projects according to strict deadlines and within budget.
- Coordinates internal resources and third parties/vendors for the flawless execution of projects, ensuring resource availability and allocation.
- Works closely with business stakeholders to ensure effective and efficient implementation of technology solutions, aligning project objectives with business goals and customer needs.
- Ensures risk management processes are in place to identify and mitigate project risks, maintaining comprehensive project documentation for all phases of the project lifecycle.
- Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality, leveraging project management best practices and standards.
Requirements of the position
The incumbent is expected to:
- Operate within Ziksu’s framework, policies, and procedures, ensuring effective transparency and accountability in all activity.
- Work collaboratively with staff in other departments to foster a compliance culture, achieve common goals and best practice.
- Communicate effectively, with staff, at all levels across the organisation.
- Demonstrate initiative, autonomy, analytical problem-solving skills, and alignment with Ziksu’s strategic objectives.
- Demonstrate a strong customer focus, always.
- Consider Ziksu’s objectives first when undertaking all duties, ensuring zero tolerance to non-compliance.
- Model integrity, professionalism, and respect in all interactions.
- Champion a compliance culture.
- Demonstrate exceptional research, conceptual and risk management skills.
- Actively participate in providing innovative solutions to strategic and complex issues.
- Display a well-developed knowledge and understanding of the legislative framework, standards, risk management and best practice methodologies relevant to financial compliance.
- Support organisational change and continuous improvement by actively contributing to achieve Ziksu’s vision, mission, and priorities.
Role specific responsibilities
- Lead the planning, execution, and delivery of complex and technical projects in line with strategic business objectives.
- Create and maintain detailed project plans to track progress, key milestones, dependencies, and deliverables.
- Develop and manage RAID (Risks, Assumptions, Issues, and Dependencies) logs to proactively manage project challenges.
- Coordinate and manage cross-functional internal teams and third-party vendors to ensure seamless project execution.
- Manage scope, schedule, and cost changes using structured change control and verification techniques.
- Perform robust risk management to minimize threats and capitalize on opportunities throughout the project lifecycle.
- Measure and monitor project performance using KPIs, dashboards, and other reporting tools.
- Produce comprehensive governance reports in collaboration with the Project Management Resource Office (PMRO).
- Report on project progress, risks, and escalations to senior stakeholders and executive management as needed.
- Ensure accurate and timely project billing and manage budget compliance.
- Draft statements of work and contract documentation in collaboration with technical experts and commercial teams.
- Ensure technical feasibility and availability of skilled resources aligned with project demands.
- Manage Profit & Loss (P&L) for projects, ensuring profitability and cost control.
- Drive compliance with deal review, security, and quality standards across all engagements.
- Maintain all necessary documentation for audits, compliance, and future reference.
- Form and lead high-performing, cross-functional project teams to deliver high-quality outcomes.
- Oversee end-to-end quality assurance and delivery processes to meet stakeholder expectations.
- Provide strategic technical guidance and mentoring to team members and project stakeholders.
- Lead engagement with senior client stakeholders and internal leadership across multiple projects.
- Conduct post-project reviews to evaluate success criteria, capture lessons learned and drive continuous improvement.
- Oversee a portfolio of concurrent projects and provide leadership, management, coaching, and support to the development and support team.
Qualifications & experience:
- Bachelor’s / Master’s degree in Information Technology, Computer Science, Engineering or related field like Business Administration, with a focus on Project Management. Certified PMP (Project Management Professionals) will be highly regarded.
- Payment Domain Expertise: Hands-on experience and expertise in the payment domain. Experience in financial services is a plus
- 9–12 years of experience managing end-to-end delivery of complex projects using Agile and Waterfall methodologies.
- Proven ability to lead cross-functional technical teams and manage large-scale transformation programs.
- Strong commercial experience including full P&L ownership and strategic budgeting.
- In-depth experience in creating project plans, managing RAID logs, change controls, and project governance.
- Experience in managing multi-vendor environments and complex stakeholder ecosystems.
- Demonstrated leadership in mentoring, coaching, and managing the development team to deliver project on time as per business requirements.
- Expertise in project auditing, compliance, and risk frameworks.
- Good communication and interpersonal skills with the ability to work effectively with all stakeholders.
You MUST ANSWER the QUESTIONS attached and PROVIDE YOUR RESUME.
Please note: Preference will be given to availability for an IMMEDIATE START.
For any queries, please reach out to work@ziksu.com
