Team Leader

Job Summary:

The Operations Manager is responsible for planning, coordinating, and overseeing the implementation of skill development projects across multiple centers or regions. The role ensures adherence to project guidelines, quality training delivery, compliance with government norms, and achievement of enrollment and placement targets.

Key Responsibilities:1. Project Implementation & Management

• Plan and execute project operations as per the guidelines of NSDC/State Skill Missions or funding agencies.
• Monitor training center readiness, batch scheduling, trainer deployment, and assessment coordination.
• Ensure smooth functioning of centers from mobilization to placement.

2. Compliance & Documentation

• Ensure proper documentation and record maintenance as per project requirements.
• Monitor compliance with SOPs, audit norms, and quality standards.
• Coordinate with MIS and Quality teams to ensure accurate reporting and timely uploads on portals (e.g., SDMS, Kaushal Bharat, or project-specific portals).

3. Team Leadership & Coordination

• Lead and manage Center Managers, Trainers, and Mobilization Teams across locations.
• Provide operational guidance and resolve escalations related to training, mobilization, or placement.
• Conduct periodic meetings and reviews with center teams.

4. Monitoring & Reporting

• Track key performance indicators (KPIs) such as enrollment, attendance, certification, and placement ratios.
• Prepare daily, weekly, and monthly progress reports for management and funding partners.
• Conduct center visits and ensure adherence to timelines and deliverables.

5. Stakeholder Management

• Coordinate with government officials, funding partners, assessment agencies, and employers.
• Build strong relationships with placement partners for post-training employment linkages.

6. Quality Assurance

• Ensure high-quality training delivery, infrastructure, and trainer performance.
• Facilitate periodic audits, evaluations, and feedback mechanisms to improve project outcomes.

7. Budgeting & Resource Management

• Monitor operational budgets, resource allocation, and cost optimization.
• Ensure effective utilization of infrastructure, manpower, and funds.

Key Skills & Competencies:

• Strong leadership and team management skills
• Excellent project management and coordination abilities
• Knowledge of skill development ecosystem (NSDC, DDU-GKY, PMKVY, etc.)
• Data-driven decision-making and analytical mindset
• Strong communication and presentation skills
• Proficiency in MS Office (Excel, PowerPoint, Word) and MIS reporting

Qualifications & Experience:

• Education: Graduate / Postgraduate in Management, Education, Social Work, or related field
• Experience: 1-3 years in Operations / Project Management (minimum 3 years in skill development sector preferred)
• Preferred: Exposure to government-funded skill projects and team leadership experience

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time

Work Location: In person