Job Purpose
The IT/OT Integration Specialist plays a critical role in bridging the gap between Information Technology (IT) and Operational Technology (OT) within the organization. This position is responsible for developing and implementing strategies that ensure seamless integration of IT systems with OT environments to enhance operational efficiency, data analytics, and decision-making processes. The specialist will collaborate with cross-functional teams to design and maintain integrated systems that optimize production, improve safety, and support digital transformation initiatives. By leveraging technical expertise and industry best practices, this role aims to drive innovation and facilitate the smooth exchange of information across the organization, ultimately contributing to improved business outcomes and competitive advantage.
No of Users (Non ERP Apps)
800Locations SupportedUnits – 4No of Applications10No of Functions15No of External Stakeholders3Other Quantitative and Important Parameters for the Job: Budgets/Volumes/No. of Products/Geography/Markets/ Customers or any other parameterPlatforms - IT System (Non ERP)ERP – Central Application3 rd Party SystemsOT – DCS Side Data integrationAnalytics Platforms
- Job Context & Major Challenges:
Job Context:
Responsible for Automation within the domain of IT using IT automation and technology tools, supporting and leading to Automation framework. He will be the SPOC from Copper for all the IT Automation Projects, around functional, technical, infrastructure requirements including co-ordination with Corporate team and vendors for execution and overall adherence & governance.
Job Challenges:
- Single resource with multi-level understanding is a challenge
- Remote location of the unit
- Responsible for managing all Automation and Standardization in the area of Finance, Legal, HR, Contracts using IT tools, supporting and leading to digital and paperless environment using latest technology and tools.
- To partner in continuous improvement initiatives through Information Technology support to incorporate changes and improve productivity to match current and future Copper business needs.
- Working with the central Application factory team to have synergy and harmonization of processes before rolling out any changes
- Responsible for supporting Digital projects along with Digital Ambassador and work as solution architect for managing IT/OT infrastructure, security and application integration. He will also be responsible for driving other IT solutions like RFID, Barcode, RPA, Analytics
- Deep understanding of business requirement gathering, BRD documentation, Testing, UAT strategy, JIRA workflow, SDLC life cycle etc
- Fostering business process automation through new-age technologies like RPA, AI, ML, Cloud, API's, SQL
- Identify Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training to ensure to achieve high system usage.
- Work closely with Stakeholders to ensure that applications support continuous improvements around quality, cycle time and operating efficiency
- Technical expertise to organization as it relates processes automations and productivity
- Participate and deliver special projects/assignments such process improvements initiatives
- A hunger for the latest knowledge of automation and new technologies
- Establish metrics, apply industry best practices, and develop new tools and processes to ensure automation goals are met
- An ability to manage performance, development and deployment issues across the client(s)/portfolio(s)
- Create reusable processes and/or extensions for the Automation tools
- An ability to create automation architecture and solution proposals
- An ability to develop prototypes and Proofs of Concept
- Plan, estimate and implement automation on repeatable processes using automation tools
- Driving the change, new way of working with utmost accuracy and adherence to timeliness
- Key Result Areas/Accountabilities:
Key Result Areas/Accountabilities
Supporting Actions
Manage IT-OT integration layerDevelop and manage interfaces between IT systems (e.g., ERP, databases) and OT systems (e.g., SCADA, PLCs).IT OT Dataflow & IntegrationSmooth implementation of digital and analytics projects.( E.g. integration of LIMS, ERP and other applications with digital technologies) adhering the security policies.IT OT SecurityMonitor and review OT security threats, collaborate with plant teams for necessary actions such as
- A) Ensure monitoring / management and hardening of network security devices (switches, routers) with the help of the vendor on regular basis.
- B) Monitor firewall and Manage data movement across Perimeter Firewalls through proper configurations, virtual patching.
- C) Hardening of Cybersecurity Solutions by checking & applying latest patch/firmware release for Anomaly detection tool, SRA, Secured Remote Access, Network Monitoring tool, Syslog software, Backup software, Servers, Firewall – (IT/OT Segregation) and Network Switch – DMZ, Core and Ring / Distribution switch
Operational Excellence
- Support digital projects from infrastructure, network architecture and security aspects.
- Do a need analysis in Copper Business and cross check with Business/ DA / Non ERP and ERP teams to improve the automation and work as an integrator for Data Analytics, BI, RPA for specific developments for Copper
- Implementing Data Migration and flow of data from Legacy to ERP and vice-versa wherever needed
- Liaising with IT vendors such as Oracle for critical SRs or Bugs for quick resolution
- The SPOC for IT Automation Operations projects to make sure the project plans are made and aligned to the overall automation objective in Copper Business
- Seeks to make continuous improvements to execution and automation;
- Provide automation/tooling architecture thought process and application design and development guidance that ensures enterprise wide scalability;
- Aligns with existing design/development/usage of automation and technologies;
- Work with the development team and/or vendors to successfully integrate automation
- Serve as an active and consistent participant in the Automation governance process;
Customer-centricity by bridging gap with better synergy
- Coordination with Team Leaders of Metals business / business units to collect desired data
- Coordination with CIT, Vendors for compliance governance of security in-line with the timelines
- Regular interaction with IT team for security requirement
- Reporting the progress and or hindrances if any to project lead(s)
- To build a close working relationship with peers of the team and business process teams.
- Cordial communication with peers in the other groups within the business / various business locations.
- Work with various stakeholders to identify automation and systems as part of a automation implementation;
- Job Purpose of Direct Reports:
Position Title
Job Purpose
Position No.
Relationship Type
(Internal or External)
Frequency & Nature
Internal
- Business Heads, Functional Heads, Unit Heads, Cluster Heads, Unit HR Heads, Finance Heads, DH-IT, Unit IT SPOCs, etc. on regular basis for fulfilment of IT infrastructural requirement.
- Interaction with function heads at HO and or at unit locations on regular basis to seek input on current practices, procedures and data / information required for execution of project activities.
- Interaction with IT SPOC, User Department
- Regular interaction with CIT
External
- Vendors & Consultants: On regular and ongoing basis
