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Job Title: Senior Salesforce Administrator – Sales Cloud & Marketing Cloud Location: India (Remote flexibility available) Employment Type: Full-Time Reports To: Director of Sales Operations We are seeking a Senior Salesforce Administrator with a minimum of 5 years of experience in Sales Cloud and a minimum of 1 year in Marketing Cloud (with experience in both implementation and day-to-day ops) , along with hands-on experience on configuration and customization. This role requires advanced technical skills to manage and optimize the Salesforce platform across corporate sales and marketing operations. You will lead the design, development, deployment, and continuous improvement of CRM solutions that support business growth, automation, and data-driven decision-making. Key Responsibilities: Sales Cloud & CRM Optimization Lead configuration of core Sales Cloud features: Accounts, Contacts & Opportunities, Lead Management, Forecasting, Territory Management, CPQ, and Product Catalogs. Implement and optimize automation using Flows , Process Builder , and Approval Processes to streamline sales processes. Design custom objects , record types , page layouts , and Lightning pages to enhance user experience and business efficiency. Develop reports , dashboards , and data insights for sales performance, pipeline health, and operational KPIs. Marketing Cloud Integration Manage and support Salesforce Marketing Cloud, including configuration of Email Studio , Journey Builder . Work closely with the marketing team to deploy targeted campaigns, build customer journeys, and track campaign metrics. Third-Party CRM Integrations LinkedIn Sales Navigator: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform engagement tracking. ZoomInfo: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform intelligence gathering. SurveyMonkey: Manage integration with Salesforce to enable synced responses and data collection f/ NPS, CSAT, etc. HubSpot: Administer integration for campaign tracking, lead syncing, and contact management across both platforms (going away, but final buttoning up and transition of all critical data is ongoing). Documentation, Deployment & Governance Maintain detailed system documentation for configurations, processes and custom code. Use Change Sets , sandbox management , deployment and release management. Define and enforce governance standards and change management procedures. Stakeholder Collaboration & Support Work with business stakeholders to gather requirements and translate them into scalable Salesforce solutions. Deliver end-user support and conduct training on new features, workflows, and data practices. Proactively identify opportunities to enhance CRM efficiency and user adoption. Technical Skills: Security & Access Control : Advanced knowledge of profiles, roles, permission sets, sharing rules, and org-wide defaults (OWD). Data Integrity & Governance : Skilled in validation rules, duplicate rules, and mass data management tools like Data Loader and Workbench. Automation : Expertise in Flows (record-triggered, scheduled), Process Builder, and Approval Processes to automate complex workflows. User Experience : Proficient in configuring page layouts, record types, Lightning pages, dynamic forms, and custom apps. Reports & Dashboards : Strong ability to build and manage executive-level dashboards, matrix and joined reports with dynamic filters. Apex Development : Working knowledge of Apex triggers, classes, Visualforce, and SOQL for custom business logic and workflows. Documentation & Deployment : Experience with technical documentation, sandbox strategies, change sets, and CI/CD tools. Requirement Gathering : Ability to capture business needs through interviews, workshops, and documentation to build scalable solutions. Qualifications: Experience : 5+ years of Salesforce administration experience with a focus on Sales Cloud and Marketing Cloud. 1+ year of Salesforce Marketing Cloud (Account Engagement, Pardot, etc.) experience Certifications : Salesforce Certified Administrator ( Required ) Salesforce Advance Administrator ( Preferred ) Salesforce Certified Sales Cloud Consultant ( Preferred ) Marketing Cloud Email Specialist or related certifications (Preferred) Education : Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field required. Why Join Astreya? Work in a collaborative, innovative environment with global impact. Lead high-visibility Salesforce projects with modern tools and enterprise stakeholders. Competitive salary, comprehensive benefits, and ongoing professional development. Flexibility to work across time zones and hybrid/remote options. Show more Show less
