Important notes: This role is based in Singapore. The successful candidate has to relocate to work in Singapore. Work visa sponsorship is available. Responsibilities: Work in conjunction with cross-functional teams to enhance service delivery and troubleshoot any OTN-related issues.Troubleshooting of Optical devices such as Ciena 6500 and Infinera GX40 in Hut, PoPs and Datacenter.Handle dark fiber maintenance and any other queries raised by OSPDay-to-day activities involve working on multiple vendor troubleshooting various software and hardware issuesSupport team in handling optical devices for any incidents such as hardware failure, power outage, major fiber event and etc.Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair.Knowledgeable on performing and reading the analysis/outcome of the OTDR testing.Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.Perform fault isolation based on the troubleshooting outcome.Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.Manage and escalate critical events while communicating clearly and concisely.Document and optimize operational processes and procedures.Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.Document and follow RMA processes and procedures for all relevant vendors.Work cross-functionally and cross-regionally with other optical and network operational support teams. Some weekend work may be required. Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experienceBuilds productive internal and external working relationships.Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologiesStrong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the worldWorking knowledge of ROADM, coherent transponders and long-haul operation optical networksUnderstanding of Optical layer (L0/L1) traffic reliability configurations using Protection and/or Restoration schemes including pros/consKnowledge on DWDM device, its component and familiar with the CLI command.Knowledge of Dark fiber testing and light level testing.Knowledge of Network and Networking protocols.

Job DescriptionWhat this Job Entails: The Product Lifecycle Management (PLM) Analyst III, will support engineers and program managers a wide variety of products including hardware for consumers. Someone in the role should have a passion for innovation and engineering, as well as possess the organizational skills and adaptability to usher projects through the configuration management and product lifecycle phases. Scope: Resolves a wide range of issues in creative waysSeasoned, experienced professional with a full understanding of their specialtyWorks on problems of a diverse scopeReceives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities:Collaborate on projects for consumer hardware productsAdminister new part number (PN) set-up for parts and componentsExecute and track completion of engineering change orders (ECO), manufacturing change orders (MCO), ceviations, and all other configuration management activitiesCoordinate the implementation of internal subsystem bill of materials (BOM) and top-level assemblies (TLA)Participate in providing structural assistance and management for the creation of on-the-shelf (OTS), custom part numbers, including BOMManage and drive product lifecycle management (PLM) readiness under entrance and exit requirements for all build phases and product lifecycle while working within all internal universal part number (UPN) document control standardsResearch product change impact to ensure that all products affected are identified and any issues resolved prior to the documents being finalized within product documentation management applicationInterface and communicate project status with engineering, other cross-functional departments and 3rd partiesWork with logistics teams to properly classify parts and assemblies for import and export shipmentsManage information and applicable supporting documents including, manufacturing part numbers (MPN) specifications, restriction of hazardous substances (RoHS) certificates, and other applicable attributes for stakeholders from approved manufacturer list (AML), and approved vendor List (AVL)Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills:Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experienceNetworks with senior internal and external personnel in own area of expertiseDemonstrates good judgment in selecting methods and techniques for obtaining solutionsUnderstanding of manufacturing, supply chain operations, or engineeringExcellent documentation, writing, organization and verbal communication skillsAbility to adapt to rapidly changing development projectsAbility to effectively communicate with non-technical team members and customersKnowledge of creating part numbers, configuration management, and bill of materials - BOMBasic knowledge of materials and components in a production environmentMust have great attention to detail as well as the ability to work independentlyUnderstanding of eCAD or mCAD components Preferred Qualifications: Physical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Description and Responsibilities: This role requires attention to detail in the following areas: 1. Execute order processing and execution, including order submission, order triaging, order tracking. 2. Collaborate with Cloud Fulfillment planners for hand-off of order planning and execution, share details of blockers, triage and unblock issues. 3. Follow-up where orders are infeasible or declined to understand the reasons and suggest alternatives. 4. Follow-up with bugs and emails requesting updates on orders. 5. Prepare for order approvals by ensuring data completeness and the templates updated. 6. Execute mdb transfers for machines in free state in cloud-nhl-clusters to the requested mdb group for testing, validation, or production. 7. Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program service offerings.

What this Job Entails: The Network Test Engineer III will submit technical solutions for requirements, as well as develop test plans network hardware and software solutions. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their specialty Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Perform testing and configuration of various automations Configure and operate various test tools and equipment (hardware and software) used in a lab environment Engage in development of operator-level test plan, execution of test plan and validation of requirements, identification of issues and troubleshooting and documenting test results Collaborate with hardware and software vendors to improve product quality readiness Engage with operators, equipment vendors, test equipment, and vendors during lab trials Triage test issues for HW/Test versus platform Perform debugging/QA on test results Support wireless protocols Perform automation of a bevy of manual tests into a suite Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 5 to 8 years related experience and/or training; or equivalent combination of education and experience Networks with senior internal and external personnel in own area of expertise Demonstrates good judgment in selecting methods and techniques for obtaining solutions Understanding of test methodology Ability to build test automation from manual test cases Developing skills (various programming languages) Ability to streamline and optimize a series of tasks and/or tests Knowledge of data modelling (normalized denormalized modells) Excellent time management skills Strong communication skills Preferred Qualifications: Experience in development and scripting roles Application development experience Experience in designing distributed computing environments in the public cloud Wifi, Bluetooth and cellular component knowledge Physical Demand Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

The Service Delivery Manager is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends. Follows processes and operational policies while selecting methods and techniques for obtaining solutions. Acts as advisor to subordinates to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements. May have budget responsibilities. Your Roles and Responsibilities: Provide leadership to diverse operations teams Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Must be able to lead a cooperative effort among members of a project team. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to help desk, networking, ticket and incident management, AV/VC, and asset management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: ITIL Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits Show more Show less

What this Job Entails: The Business Analyst III will provide solutions that help attain business outcomes. The Business Analyst will be responsible for helping the teams operational support strategy by working directly with service owners and engineers across our organization to catalogue and assess services, document support designs, prioritize, and implement processes to support the applications they manage. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Identify business process gaps and scale current client systems to fill them. Conduct quantitative/ qualitative data analysis using various tools and functions. Analyze complex business problems that can be solved through change management or system automation. Manage information and applicable supporting documents and dashboards. Generate charts and reports as required to demonstrate metric and KPI trends on a monthly or quarterly basis. Work with stakeholders, including 3rd party representatives, to troubleshoot and resolve business systems problems. Work with client stakeholders to improve, automate and align business data with current client processes. Curate and maintain related support documentation and runbooks (Self help articles, macros, training material, support flows, other documentation). Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 5 to 8 years related experience and/or training; or equivalent combination of education and experience Networks with senior internal and external personnel in own area of expertise Demonstrates good judgment in selecting methods and techniques for obtaining solutions Excellent documentation, writing, organization and verbal communication skills. Familiarity with SQL scripting and usage. Able to read and create technical documentation. Excellent organization skills and ability to adapt to a rapidly changing work environment. Knowledge of various programming languages. Preferred Qualifications: Able to create metrics in various systems. Education in Statistics. Understanding of project management. Physical Demand Work Environment Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What this Job Entails: The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend) Troubleshooting network issues and outages Participate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure Handle multiple vendor switch on various servers in dealing with hardware/software issues Handle traffic, and any queries raised by ISP/Partners Provide support for any incidents such as input errors, CRC, RMA etc. Work directly with ISP/Vendors on fixing any issues related to network Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 2 to 5 years related experience and/or training; or equivalent combination of education and experience Have a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Familiarity with content delivery networks and internet peering strategies Understanding of server hardware technologies relative to content delivery performance and capacity Preferred Qualifications: N/A Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Data Analytics & Insights Analyst Astreya offers comprehensive IT support and managed services. These services include Data Center and Network Management, Digital Workplace Services (like Service Desk, Audio Visual, and IT Asset Management), as well as Next-Gen Digital Engineering services encompassing Software Engineering, Data Engineering, and cybersecurity solutions. Astreya's expertise lies in creating seamless interactions between people and technology to help organizations achieve operational excellence and growth. Job Description We are seeking experienced Data and Insights Analyst to join our analytics division. You will be aligned with our Data Analytics and BI vertical and help us generate insights by leveraging the latest Analytics techniques to deliver value to our clients. You will also help us apply your expertise in building world-class solutions, conquering business problems, addressing technical challenges using Google Platforms and technologies. You will be required to utilize the existing Tools, frameworks, standards, patterns to create architectural foundations and services necessary for Analytics applications that scale from multi-user to enterprise-class You will be working as a part of the Google Analytics team which provides analytics, actionable insights and recommendations to internal & external organizations in terms of optimizing ROI & performance efficiency in operations. Requirements Experience & Education 5+ years of progressive experience in data analytics and business intelligence Bachelor's degree required; preferably in Computer Science, Analytics, Statistics, or related field Proven experience in the IT services industry or managed services provider environment Technical Expertise Technical Expertise Extensive experience in Data Science and Advanced Analytics delivery teams Strong statistical programming experience - SQL, Python. Experience working with large data sets and big data tools like GCP (BigQuery, VertexAI), AWS, MS Azure etc. Solid knowledge in at least one of the following – Multivariate Statistics, Reliability Models, Markov Models, Stochastic models Classification, Regression, Clustering Ensemble Modelling (random forest, boosted tree, etc.) Experience in at least one of these business domains: Supply Chain, Marketing Analytics, Customer Analytics, Digital Marketing, eCommerce Extensive experience in client engagement and business development Ability to work in a global collaborative team environment Industry Knowledge ● Understanding of ITIL and IT service management frameworks ● Experience with service desk metrics and KPIs ● Knowledge of data center and network management analytics ● Familiarity with cybersecurity analytics and reporting Show more Show less

Data Engineer Astreya offers comprehensive IT support and managed services. These services include Data Center and Network Management, Digital Workplace Services (like Service Desk, Audio Visual, and IT Asset Management), as well as Next-Gen Digital Engineering services encompassing Software Engineering, Data Engineering, and cybersecurity solutions. Astreya's expertise lies in creating seamless interactions between people and technology to help organizations achieve operational excellence and growth. Job Description We are seeking experienced Data Engineer to join our analytics division. You will be aligned with our Data Analytics and BI vertical. You will have to conceptualize and own the build out of problem-solving data marts for consumption by data science and BI teams, evaluating design and operational tradeoffs within systems. Design, develop, and maintain robust data pipelines and ETL processes using data platforms for the organization's centralized data warehouse. Create or contribute to frameworks that improve the efficacy of logging data, while working with the Engineering team to triage issues and resolve them. Validate data integrity throughout the collection process, performing data profiling to identify and comprehend data anomalies. Influence product and cross-functional (engineering, data science, operations, strategy) teams to identify data opportunities to drive impact. Requirements Experience & Education Bachelor's degree in Computer Science, Mathematics, a related field, or equivalent practical experience. 5 years of experience coding with SQL or one or more programming languages (e.g., Python, Java, R, etc.) for data manipulation, analysis, and automation 5 years of experience designing data pipelines (ETL) and dimensional data modeling for synchronous and asynchronous system integration and implementation. Experience in managing troubleshooting technical issues, and working with Engineering and Sales Services teams. Preferred qualifications: Master’s degree in Engineering, Computer Science, Business, or a related field. Experience with cloud-based services relevant to data engineering, data storage, data processing, data warehousing, real-time streaming, and serverless computing. Experience with experimentation infrastructure, and measurement approaches in a technology platform. Experience with data processing software (e.g., Hadoop, Spark) and algorithms (e.g., MapReduce, Flume). Show more Show less

Job Title: Senior Salesforce Administrator – Sales Cloud & Marketing Cloud Location: India (Remote flexibility available) Employment Type: Full-Time Reports To: Director of Sales Operations We are seeking a Senior Salesforce Administrator with a minimum of 5 years of experience in Sales Cloud and a minimum of 1 year in Marketing Cloud (with experience in both implementation and day-to-day ops) , along with hands-on experience on configuration and customization. This role requires advanced technical skills to manage and optimize the Salesforce platform across corporate sales and marketing operations. You will lead the design, development, deployment, and continuous improvement of CRM solutions that support business growth, automation, and data-driven decision-making. Key Responsibilities: Sales Cloud & CRM Optimization Lead configuration of core Sales Cloud features: Accounts, Contacts & Opportunities, Lead Management, Forecasting, Territory Management, CPQ, and Product Catalogs. Implement and optimize automation using Flows , Process Builder , and Approval Processes to streamline sales processes. Design custom objects , record types , page layouts , and Lightning pages to enhance user experience and business efficiency. Develop reports , dashboards , and data insights for sales performance, pipeline health, and operational KPIs. Marketing Cloud Integration Manage and support Salesforce Marketing Cloud, including configuration of Email Studio , Journey Builder . Work closely with the marketing team to deploy targeted campaigns, build customer journeys, and track campaign metrics. Third-Party CRM Integrations LinkedIn Sales Navigator: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform engagement tracking. ZoomInfo: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform intelligence gathering. SurveyMonkey: Manage integration with Salesforce to enable synced responses and data collection f/ NPS, CSAT, etc. HubSpot: Administer integration for campaign tracking, lead syncing, and contact management across both platforms (going away, but final buttoning up and transition of all critical data is ongoing). Documentation, Deployment & Governance Maintain detailed system documentation for configurations, processes and custom code. Use Change Sets , sandbox management , deployment and release management. Define and enforce governance standards and change management procedures. Stakeholder Collaboration & Support Work with business stakeholders to gather requirements and translate them into scalable Salesforce solutions. Deliver end-user support and conduct training on new features, workflows, and data practices. Proactively identify opportunities to enhance CRM efficiency and user adoption. Technical Skills: Security & Access Control : Advanced knowledge of profiles, roles, permission sets, sharing rules, and org-wide defaults (OWD). Data Integrity & Governance : Skilled in validation rules, duplicate rules, and mass data management tools like Data Loader and Workbench. Automation : Expertise in Flows (record-triggered, scheduled), Process Builder, and Approval Processes to automate complex workflows. User Experience : Proficient in configuring page layouts, record types, Lightning pages, dynamic forms, and custom apps. Reports & Dashboards : Strong ability to build and manage executive-level dashboards, matrix and joined reports with dynamic filters. Apex Development : Working knowledge of Apex triggers, classes, Visualforce, and SOQL for custom business logic and workflows. Documentation & Deployment : Experience with technical documentation, sandbox strategies, change sets, and CI/CD tools. Requirement Gathering : Ability to capture business needs through interviews, workshops, and documentation to build scalable solutions. Qualifications: Experience : 5+ years of Salesforce administration experience with a focus on Sales Cloud and Marketing Cloud. 1+ year of Salesforce Marketing Cloud (Account Engagement, Pardot, etc.) experience Certifications : Salesforce Certified Administrator ( Required ) Salesforce Advance Administrator ( Preferred ) Salesforce Certified Sales Cloud Consultant ( Preferred ) Marketing Cloud Email Specialist or related certifications (Preferred) Education : Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field required. Why Join Astreya? Work in a collaborative, innovative environment with global impact. Lead high-visibility Salesforce projects with modern tools and enterprise stakeholders. Competitive salary, comprehensive benefits, and ongoing professional development. Flexibility to work across time zones and hybrid/remote options. Show more Show less

What this Job Entails: The Vendor Management role will be responsible for managing multiple suppliers who provide telecommunications services to our client, including resolution of complex billing issues and ensuring data integrity of client s TEM platform for accurate reporting and auditing of telecommunications expenses. Additionally, the Vendor Management role is responsible for ensuring there is adequate funding available to make timely and accurate payment of all supplier invoices and plays a key role in delivering high-value services to the business stakeholders. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Participate in managing global supplier relationship from an invoice perspective Engage in resolving complex billing issues to resolution Participate in managing the funding process to ensure adequate funding exists using client AP policies and procedures Initiate cost savings claims with suppliers when amounts billed deviate from contractual pricing Engage in overseeing data integrity of vendor accounts in database Collaborate with cross-functional teams to support data quality throughout the process Maintain vendor and internal relationships to ensure timely payment, resolution of billing questions/issues and disputes Communicate with negotiators, project managers, legal, and finance to ensure adherence to contracted commercial terms Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor s degree (B.S/B.A) from four-college or university and 2 to 5 years related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Excellent oral/written communication, interpersonal, and analytical skills Ability to interact with multiple levels within a company Able to work successfully both individually as well as to contribute as a team player Level spreadsheets and basic data analytics skills Outstanding organizational, prioritization, and multitasking skills Attention to detail and a sense of urgency Ability to meet deadlines on a consistent basis Understanding of technical concepts related to data center operations and/or network backbone operations preferred Self-starter with ability to accept responsibility for projects and see them through to completion Preferred Qualifications: Telecom/data center cost experience Physical Demand Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Our Payroll Analyst I will oversee payroll processing, ensuring accuracy and timeliness. The role works collaboratively and with a team of skilled professionals in a fast-paced, deadline driven environment, demonstrating precision and expertise, in order to maximize efficiency and productivity. The person in this role will need to be comfortable communicating with employees via email, IM, and phone to address any payroll queries. The incumbent must maintain the highest level of confidentiality on all information payroll manages. Scope: Applies company policies and procedures to resolve routine issues Works on problems of limited scope Receives detailed instructions Your Roles and Responsibilities: Process payroll for 400+ employees in India on a monthly basis, ensuring compliance with local labor laws and tax regulations Work closely with payroll manager to reconcile and audit payroll prior to transmission. Understand proper taxation of employer paid benefits Ensure timely and accurate processing of payroll, including deductions for taxes, insurance, and retirement plans Assist with distribution of pay slips and tax forms Stay up-to-date on changes to labor laws, tax regulations, and statutory requirements in India Resolve employee payroll queries and discrepancies in a timely and professional manner Support in the preparation of payroll reports for internal and external audits Coordinate with the HR, benefits and finance teams to ensure proper payroll setup for new hires, terminations, and other employment changes Assist with year-end processing and compliance with income tax filings Document payroll processes and procedures Assist as a backup for other payroll team member, as needed Work closely with the rest of the finance team on special projects, as needed Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position. Required Qualifications/Skills: 2-5 years of experience in payroll processing of India payroll Knowledge of labor laws, statutory benefits, and tax regulations Strong attention to detail and accuracy in processing payroll Excellent communication skills and the ability to address employee concerns with professionalism Ability to handle confidential and sensitive information with integrity Good organizational skills and the ability to meet deadlines in a fast-paced environment. Strong proficiency in Excel Excellent analytical skills Ability to work under tight deadlines Preferred Qualifications: A degree in accounting, finance, HR, or related fields Familiarity with Workday, ADP Celergo and/or Deel Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Show more Show less

What this Job Entails [Summary]: This role is central to ensuring the efficient and accurate financial operations of our clients telecommunications services. The primary responsibility involves processing a high volume of invoices from a diverse array of telecommunication service suppliers. This requires a sharp eye for detail and a commitment to speed and accuracy to ensure all financial obligations are met precisely and promptly. A critical component of this position is maintaining the robust data integrity of the clients telecommunication platform. This isnt just about data entry; its about safeguarding the foundation for accurate expense reporting and comprehensive auditing. By ensuring the reliability of this data, the Analyst directly supports informed decision-making and financial transparency across the organization. Your Roles and Responsibilities: Ensure all invoices are reviewed for accuracy and approved for payment within established service level agreements. Identify funding gaps to ensure adequate funding exists in support of on time payments. Initiate cost savings claims with suppliers when amounts billed deviate from contractual pricing. Proactively identifying and escalating discrepancies between invoices, purchase orders, and contractual rates. Maintain data integrity of vendor charges within the TEM database. Collaborate with cross-functional teams to support data quality throughout the process. Assist in managing internal relationships to ensure timely payment, resolution of billing questions/issues and disputes. Proactively identifying opportunities to streamline processes, enhance efficiency, and reduce manual effort. Required Qualifications/Skills: A Bachelors degree (finance/accounting/other business discipline preferred) 1+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques Experience with systems like SAP, Oracle, preferred Excellent oral/written communication, interpersonal, and analytical skills Experience interacting with multiple levels within a company Able to work successfully both individually as well as to contribute as a team player Advanced level spreadsheets and basic data analytics Outstanding organizational, prioritization, and multitasking skills Attention to detail and a sense of urgency Ability to meet deadlines on a consistent basis An understanding of technical concepts related to data center operations and/or network backbone operations preferred Telecom experience preferred Self starter with ability to accept responsibility for projects and see them through to completion.

About Astreya: Astreya is a leading global IT services provider, delivering cutting-edge solutions to some of the world's most innovative companies. We empower our clients to achieve their business objectives by providing expert support across various IT domains, including AV, managed services, infrastructure, and more. We are looking for a highly skilled and passionate individual to join our growing team and contribute to our commitment to excellence. Position Summary: Astreya is seeking an experienced and highly knowledgeable individual to act as a Subject Matter Expert (SME) within our organization. This role will be instrumental in supporting and developing our AV practice, leveraging a strong background in managed AV services, AV integration, remote monitoring (vNOC), and AV design. The ideal candidate will also possess a foundational understanding of data analytics and Business Intelligence (BI) to drive informed decision-making and continuous improvement within our AV offerings. Key Responsibilities: AV Practice Development & Support: Act as a primary Subject Matter Expert (SME) for all aspects of Astreya's AV practice, providing guidance and support to internal teams and external clients. Contribute to the development and refinement of AV service offerings, best practices, and standard operating procedures (SOPs). Assist in the creation of technical documentation, training materials, and sales enablement content related to AV solutions. Stay current with emerging AV technologies, industry trends, and competitive landscapes. Managed AV Services & Remote Monitoring (vNOC): Provide expert-level support and guidance on the delivery of managed AV services, ensuring high client satisfaction and operational efficiency. Deep understanding of AV remote monitoring tools and strategies, including the setup and operation of a virtual Network Operations Center (vNOC) for proactive issue resolution. Advise on and troubleshoot complex AV systems remotely, identifying potential issues before they impact operations. AV Design & Integration: Leverage strong experience in AV system design and integration, including understanding of signal flow, room acoustics, lighting, and control systems. Provide technical oversight and guidance on AV integration projects, ensuring adherence to design specifications and industry standards. Collaborate with design and engineering teams on complex AV solutions for various environments (e.g., conference rooms, auditoriums, collaboration spaces). Data & Business Intelligence (BI): Possess a fundamental understanding of data collection, analysis, and reporting within the AV context. Ability to interpret AV-related data to identify trends, optimize performance, and inform service improvements. Contribute to the development of key performance indicators (KPIs) and metrics for AV services, potentially leveraging BI tools for visualization and reporting. Troubleshooting & Problem Solving: Act as an escalation point for complex AV technical issues, providing advanced troubleshooting and resolution. Develop and implement strategies for proactive problem identification and prevention. Client & Stakeholder Engagement: Interface with clients to understand their AV needs, provide technical recommendations, and build strong relationships. Collaborate effectively with cross-functional teams, including sales, operations, and engineering. Required Qualifications: Bachelor's degree in a relevant field (e.g., Audiovisual Technology, Electronics, Computer Science, or equivalent practical experience). 7+ years of progressive experience in the Audio Visual industry, with a significant focus on: Managed AV Services. AV Systems Integration. AV Remote Monitoring and vNOC operations. AV System Design. Proven experience as a Subject Matter Expert (SME) in AV. Strong understanding of network protocols and their application in AV environments (TCP/IP, Dante, AVB, etc.). Familiarity with various AV control systems (e.g., Crestron, Extron, AMX) and video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet). Basic understanding of data analytics and Business Intelligence (BI) concepts, with the ability to interpret data and contribute to reporting. Excellent communication, interpersonal, and presentation skills. Strong problem-solving abilities and a proactive approach to technical challenges. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: Industry certifications such as CTS, CTS-D, CTS-I, ITIL, PMP. Experience with specific AV monitoring platforms and tools. Proficiency in data visualization tools (e.g., Tableau, Power BI). Experience working in a managed services provider (MSP) environment.

Role Full Stack Software Engineers Count - 9 Location – India Remote (Hyderabad Preferred but not Required) Job Summary We are seeking an experienced Full Stack Engineer with a minimum 5 years of expertise in Core Java development on Cloud environment. The ideal candidate should possess a deep understanding of Full Stack development using Java, REST APIs, and Containerization in Cloud AWS and GCP environments. Roles & Responsibilities: Design, build, and maintain full-stack internal tooling and platforms that improve engineering productivity and automation. Develop and support RESTful APIs , microservices, and front-end interfaces that integrate with both third-party and custom-built tools. Operate in cloud-based infrastructure across GCP, AWS, and Azure. Implement and support Kubernetes-based containerization workflows , including service deployment and resource optimization. Own the full lifecycle of systems—from requirements gathering to deployment and post-release support. Troubleshoot performance and reliability issues across the stack and work on platform hardening. Collaborate with product owners, site reliability engineers, and developers to continuously improve platform usability and reliability. Contribute to architectural decisions, technical design reviews, and code reviews; mentor junior team members where applicable. Qualifications: 5+ years of experience in software engineering and Cloud platform operations in a large-scale or enterprise environment. Strong programming skills in Java (preferred), with experience in Spring Boot or similar frameworks. Bonus for front-end experience (React, Angular, or similar). Experience designing, deploying, and managing application in Kubernetes and Dockerized environments. Solid background in multi-cloud architecture and automation across GCP, AWS, or Azure . Familiarity with internal developer platforms and tools like JIRA, GitHub, Artifactory, SonarQube, and related systems. Comfortable with monitoring/logging stacks (e.g., Prometheus, Grafana, ELK, or similar). Strong debugging and problem-solving skills across distributed systems, APIs, and infrastructure layers. Ability to translate platform needs into maintainable, performant code and configuration. Excellent communication skills with the ability to work across engineering and infrastructure domains.

Role - Cloud Infra DevOps Engineer Location - India Remote (Hyderabad Preferred but not Required) Job Summary We are seeking an experienced Cloud DevOps Engineer with a minimum 5 years of expertise in Automating Cloud Infra and Platforms development. The ideal candidate should possess a deep understanding of Infrastructure as a Code Automation, Containerization utilizing Kubernetes and strong knowledge of APIs(REST). Roles & Responsibilities: Design, build, and maintain full-stack internal tooling and platforms that improve engineering productivity and automation. Develop and support RESTful APIs , microservices, and front-end interfaces that integrate with both third-party and custom-built tools. Operate and scale cloud-based infrastructure across GCP, AWS, and Azure; contribute to infrastructure provisioning, configuration management, and monitoring. Implement and support Kubernetes-based containerization workflows , including service deployment and resource optimization. Automate infrastructure and operations using tools like Terraform, Helm, and CI/CD pipelines . Own the full lifecycle of systems from requirements gathering to deployment and post-release support. Troubleshoot performance and reliability issues across the stack and work on platform hardening. Collaborate with product owners, site reliability engineers, and developers to continuously improve platform usability and reliability. Contribute to architectural decisions, technical design reviews, and code reviews; mentor junior team members where applicable. Qualifications: 5+ years of experience in software engineering and Cloud platform operations in a large-scale or enterprise environment. Strong programming skills in Java (preferred), with experience in Spring Boot or similar frameworks. Bonus for front-end experience (React, Angular, or similar). Experience designing, deploying, and managing application in Kubernetes and Dockerized environments. Solid background in multi-cloud architecture and automation across GCP, AWS, or Azure . Familiarity with internal developer platforms and tools like JIRA, GitHub, Artifactory, SonarQube, and related systems. Comfortable with monitoring/logging stacks (e.g., Prometheus, Grafana, ELK, or similar). Experience with infrastructure-as-code using tools like Terraform, Ansible, or Cloud Formation . Strong debugging and problem-solving skills across distributed systems, APIs, and infrastructure layers. Ability to translate platform needs into maintainable, performant code and configuration. Excellent communication skills with the ability to work across engineering and infrastructure domains.

What this Job Entails: The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP). Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry. Help with performing card adds or replacements, software upgrades, and associated testing. Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system. Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments. Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary. Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness. Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary. Perform site surveys in support of network builds, augments, or decommissions. Assist in coordinating site access, equipment staging, and other tasks Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associates degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years related experience and/or training; or equivalent combination of education and experience Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction. Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure. Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment. Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths. Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion. Knowledge of state and local regulatory standards, procedures, and permitting requirements. Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users. Ability to work independently, diagnose problems and take appropriate action with minimal supervision. Experience with spreadsheets, workflow and project management applications, and administrative software applications. Understanding of how to use a Tier-1 ITSM platform Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Description Job Description What this Job Entails: The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP). Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry. Help with performing card adds or replacements, software upgrades, and associated testing. Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system. Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments. Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary. Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness. Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary. Perform site surveys in support of network builds, augments, or decommissions. Assist in coordinating site access, equipment staging, and other tasks Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction. Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure. Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment. Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths. Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion. Knowledge of state and local regulatory standards, procedures, and permitting requirements. Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users. Ability to work independently, diagnose problems and take appropriate action with minimal supervision. Experience with spreadsheets, workflow and project management applications, and administrative software applications. Understanding of how to use a Tier-1 ITSM platform Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Summary We are seeking an experienced Full Stack Engineer with a minimum 5 years of expertise in Core Java development on Cloud environment. The ideal candidate should possess a deep understanding of Full Stack development using Java, REST APIs, and Containerization in Cloud AWS and GCP environments. Roles & Responsibilities: Design, build, and maintain full-stack internal tooling and platforms that improve engineering productivity and automation. Develop and support RESTful APIs , microservices, and front-end interfaces that integrate with both third-party and custom-built tools. Operate in cloud-based infrastructure across GCP, AWS, and Azure. Implement and support Kubernetes-based containerization workflows , including service deployment and resource optimization. Own the full lifecycle of systems—from requirements gathering to deployment and post-release support. Troubleshoot performance and reliability issues across the stack and work on platform hardening. Collaborate with product owners, site reliability engineers, and developers to continuously improve platform usability and reliability. Contribute to architectural decisions, technical design reviews, and code reviews; mentor junior team members where applicable. Qualifications: 5+ years of experience in software engineering and Cloud platform operations in a large-scale or enterprise environment. Strong programming skills in Java (preferred), with experience in Spring Boot or similar frameworks. Bonus for front-end experience (React, Angular, or similar). Experience designing, deploying, and managing application in Kubernetes and Dockerized environments. Solid background in multi-cloud architecture and automation across GCP, AWS, or Azure . Familiarity with internal developer platforms and tools like JIRA, GitHub, Artifactory, SonarQube, and related systems. Comfortable with monitoring/logging stacks (e.g., Prometheus, Grafana, ELK, or similar). Strong debugging and problem-solving skills across distributed systems, APIs, and infrastructure layers. Ability to translate platform needs into maintainable, performant code and configuration. Excellent communication skills with the ability to work across engineering and infrastructure domains.

About the job Job description Experience Range:- 8+ Years Shift Timings:- 7 PM to 4 PM PST The primary focus of the Financial Analyst Manager will be to provide modeling, data analytics and pricing support to enable agile and effective decision making at some of our largest clients as well as around key corporate initiatives. The right person for this job has the ability to work across functions, departments, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement. This role will be a key contributor to our deal desk pricing and margin analysis process, be a key facilitator to the annual planning and monthly forecasting process, and drive recommendations for creative solutions to analysis and reporting. The role will also be instrumental to helping define and coordinate our Astreya results management operational metrics process internally for use in measuring and improving company performance. Scope: Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends. Follows processes and operational policies while selecting methods and techniques for obtaining solutions. Acts as advisor to subordinates to meet schedules and/or resolve technical problems. Develops and administers schedules, performance requirements. May have budget responsibilities. Your Roles and Responsibilities: Lead day-to-day aspects of quoting and pricing approvals including supporting the sales team in multi–element and complex deal structuring for large client programs Support client and corporate programs with the following: budgeting of revenue, COGs headcount, services offerings, expenses, balance sheet and other financial and non-financial analyses. Support for monthly forecast, BOD reporting package, and annual and long term planning Reporting and analysis: identify and track appropriate performance measures, leading key performance indicators and associated drivers. Be proactive in reviewing information, identifying inconsistencies, trends and issues for management Drive consistent processes and standard formats, as well as design reporting summaries and scorecards Identify and understand the opportunities and risk potential in the forecasts and help analyze their impact Create scenario modeling on revenue, COGs, expenses & headcount Communicate to management and executive teams on areas of concern and actions required to meet financial commitments Drive automation of reporting within the group; assist in the assessment and implementation of decision support tools Manage and coach a team Other general FP&A support (forecast and budgeting) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Must be able to lead a cooperative effort among members of a project team. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or finger