Senior Manager

Senior Manager – Talent Acquisition

Role Overview:

Senior Manager – Talent Acquisition

Key Responsibilities:

Client & Business Management

• Drive business growth through client acquisition, expansion, and retention in staffing and talent solutions.
• Serve as the primary liaison for enterprise clients, ensuring long-term partnerships and exceptional service delivery.
• Lead client onboarding, transition, and engagement processes to align with recruitment delivery teams.
• Design and implement client engagement and account growth strategies focused on service excellence and profitability.
• Conduct market analysis, competitor benchmarking, and identify new opportunities in the staffing and workforce domain.
• Build and maintain strong relationships with senior stakeholders, HR leaders, and procurement teams.

People Leadership & Team Management

• Lead and inspire a team of recruiters, account managers, and business development professionals to achieve business targets.
• Define KPIs, monitor performance, and instill a culture of accountability and continuous improvement.
• Coach, mentor, and develop team members to enhance recruitment and client management capabilities.
• Foster a positive, inclusive, and collaborative work culture that drives innovation and ownership.
• Oversee manpower planning, team hiring, onboarding, and performance management within the talent acquisition function.

Strategic & Operational Excellence

• Develop and execute strategic business and talent acquisition plans aligned with overall growth vision.
• Collaborate with cross-functional teams including HR, Finance, Legal, and Compliance for smooth operations.
• Ensure adherence to SLAs, compliance norms, and quality standards across all client engagements.
• Prepare and present performance reports, forecasts, and insights to senior leadership.
• Identify and implement process improvements to enhance efficiency, reduce turnaround time, and elevate client satisfaction.

Leadership Impact

• Contribute to organizational strategy and participate in leadership discussions to shape business direction.
• Represent at client meetings, industry events, and forums to strengthen brand positioning.
• Champion digital innovation, technology adoption, and best practices in staffing operations to maintain a competitive edge.

Required Skills & Qualifications

• Bachelor’s/master’s degree in business administration, Human Resources, or related field.
• 12+ years of experience, including

  8–10 years in staffing

  , workforce management, or talent acquisition leadership.
• Proven success in client relationship management, business growth, and team leadership roles.
• Strong understanding of staffing models, workforce planning, and end-to-end recruitment operations.

• Excellent interpersonal, communication, and stakeholder management abilities.

• Strong analytical thinking, negotiation, and problem-solving skills.
• High sense of ownership, accountability, and adaptability in a fast-paced environment.

Location:

Interview:

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