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9 Job openings at Bank of America
Team Member Gāndhīnagar 0 years 0.5 - 3.86 Lacs P.A. On-site Part Time

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

Team Member Gandhinagar, gujarat 0 - 2 years Not disclosed On-site Full Time

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* The Client Protection organization includes Fraud Detection Operations (FDO) and Consumer & Small Business Claims Operations (C&SBC). Fraud detection team reviews potentially fraudulent transactions exceptioned out by the fraud filters and decisions them basis judgmental review for products like New Accounts, Checks, Deposits & Online. The team also provides fraud support through activities like closure fulfillment of deposit accounts & loss allocation as well as specialized fraud work like defect analysis, secondary closure review and hold audit. C&SBC is responsible for the research and timely resolution of fraud claims , billing disputes & Payment queries on consumer, commercial and small business credit/debit card account. The key actions involves processing Chargeback to recover money from merchant, accepting or denying merchant response on chargeback processed and various other exception actions like providing provisional credit, Fraud reporting and merchant Credit adjustment. The Client Protection team in GBS is spread across Gurugram, Mumbai, Hyderabad, GIFT and Chennai Job Description* Responsible for working in different queues as per the standard procedures ensuring high level of accuracy & consistency. The process part of Client Protection operations, which works with VISA & Master Pin less debit card | Credit Card | ATM Fees | Cheque Fraud transactions | Potential chargeback reason code is identified by the associate, as per Visa regulations and disputes will be processed accordingly and dispute will be resolved accordingly. Responsibilities* Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets. Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities as per the procedure Determine the best course of action for the Customer to resolve the claim or setting the correct expectations Maintaining the KPI's and KRA's of the process The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy. This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements. Requirements: Education* Graduation (Any Stream) Experience Range* 0-2 Years Foundational skills* Basic knowledge of banking/ products Basic knowledge of Card network Basic knowledge of debit /credit card Basic knowledge of fraud detection Ability to multitask and adapt to change Proficient with Microsoft Office Tools Good Communication Skills(both written and oral) Strong analytical skills Detail oriented Proven Problem Solving Skills Self-motivated and results orientated Work Timings* Client Protection operates 24X7, Shift depends on process aligned to; Can be rotational. Weekly off - fixed / Split Off; depends to the process aligned to Job Location* GIFT

Team Leader Chennai, Tamil nadu, India 4 - 6 years Not disclosed On-site Full Time

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Possesses knowledge in a specialized function or skill gained through work experience or formal training. Supervisory role with responsibility to deliver critical to quality metrics for the lines of businesses that he/she supports. May recommend solutions to moderately complex problems, lead or train other associates and/or supervise highly routine work. Possesses leadership, communication & problem solving skills. Typical span of control would range from 7-12 people. May perform a specialist role in a support function performing routine transactions or functional activities. Incumbents would be Graduates / Post Graduates with 48 - 60 months of work experience with at least 12 months experience of leading a team.

Vice President, Business Development, Corporate Banking Subsidiaries, Delhi/ Mumbai Delhi, delhi 0 years Not disclosed On-site Full Time

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Acts as a point of contact and advisor to targeted client group. Assesses client needs and proactively generates relevant ideas and solutions. Possesses fully developed client relationship skills and product knowledge. Enlists the necessary expertise of product specialists, credit products officers, and support staff to deliver banking services to the clients. Responsible for business origination, development, and retention of subsidiaries of Global Corporate Banking clients. Builds and manages relationships with corporate clients with emphasis on origination business and portfolio risk in the assigned business segment Calls on existing or prospective clients and meets with financial officers/treasurers/Chief Financial Officer to advice on a range of corporate banking product solutions to meet client needs Prices products within targeted rate of return, documents and closes transactions, ensures conformance with Bank policy and regulatory requirements Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction and resolves all client needs and interfaces with other departments to resolve any customer concerns Monitors and analyses relationship plan results, account activities, and determines client profitability Ensures the integrity and completeness of documentation in conformance with regulatory requirements and established policies and procedures Fully leverage the Bank of America combined platform by cross selling the bank’s broad range of capabilities and network. Work imaginatively and proactively to help develop a leading-edge corporate banking proposition to subsidiary clients which brings together the best of Bank of America, leveraging on the relationships at HQ with Global Corporate Banking and aligns it closely to the local market/s. Navigate stakeholder environments across product groups, geographies, and risk functions, and bring transactions to closure with agility and discipline. Build and maintain a strong pipeline with measurable conversion metrics. Requirements : Proven track record in successful MNC client relationship management and business development (origination and execution of financial service solutions) Have demonstrated an independent, entrepreneurial mindset and results-oriented approach. Able to drive revenues by working across multiple product sets, harnessing the full benefits of the Bank of America product proposition. Proactive, solution-driven approach to clients, presenting compelling product suggestions based on a strong understanding of the client’s individual situation and requirements. Used to working under time pressure to deliver results. A good understanding of a product range that includes credit, trade, cash management, risk management and global market products. Ability to think and act regionally as well as locally, working with internal product /support partners and with global corporate client teams and the respective product and support stakeholders. Familiarity with the local market and operating environment across Asia Pacific is an added advantage. Self-driven, mature, confident, independent, good in following through and able to interface well with senior Bank officers as well as key decision makers of the clients and external institutions Strong negotiation skills, for working with banking partners, alliances and service providers. A strong understanding of risk and credit. Excellent analytical, sales, communication, presentation and organizational skills. Familiarity with Bank systems, technology and interfaces will be beneficial. Flexible working style – ability to multi-task and to lead change. Experienced at navigating a large international organization and influencing key internal stakeholders. Skills: Credit and Risk Assessment Due Diligence Financial Analysis Financial Forecasting and Modeling Presentation Skills Customer and Client Focus Networking Relationship Building Scenario Planning and Analysis Data and Trend Analysis Market Analysis Prospecting Risk Modeling Strategic Thinking

Analyst/Associate, Corporate Banking Subsidiaries, Delhi Delhi, delhi 0 years Not disclosed On-site Full Time

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for performing financial and statistical analyses, conducting research, and preparing support documentation and client presentation materials. Key responsibilities include developing and maintaining complex financial models and performing various financial analyses including valuations and merger consequences. Responsibilities: Partners with Directors and Vice Presidents to build financial models and prepare client presentations and final work products, including due diligence questionnaires, working group lists, and lender presentations Supports origination efforts, evaluation of new opportunities, and execution of deals, working on a broad scope of assignments and products across multiple sectors Serves as a key resource working closely with Senior Corporate Bankers to create client deliverables and respond to ad-hoc client requests Performs industry and company research to support business development and ad-hoc requests Assists in coordinating and executing information in collaboration with product groups Skills: Benchmarking Due Diligence Financial Analysis Financial Forecasting and Modeling Presentation Skills Analytical Thinking Business Analytics Networking Research Analysis Risk Modeling Customer and Client Focus Data and Trend Analysis Relationship Building Scenario Planning and Analysis

Assistant Manager Mumbai, Maharashtra, India 3 years Not disclosed On-site Full Time

Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance responsible for the production and independent validation of Global Markets' profit and loss and balance sheet. In this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that trading portfolios are appropriately valued. The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent management information and becoming a center of excellence delivering process simplification and efficiencies. We work closely with front office, middle office, traders and valuation control teams to drive the control agenda across the business. Job Description* Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Global Counterparty Portfolio Management Trading desks. The candidate’s main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job. Primary products covered will include Fixed Income, Money markets, interest rate derivatives, FX derivatives. Responsibilities* Perform Production and Reporting of daily P&L and balance sheet to Front Office & Senior Management. Perform Reconciliation of actual P&L with trader estimates and review flash/actual variance analysis. Work closely with the trading desks on position, P&L or other issues on an ad-hoc basis. Review Front-to-Back analysis & reconciliations of front office P&L and Balance Sheet to firm sub-ledgers, Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds Analyze traders’ risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves. Control books, cost center and Business Units for line of business Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries. Develop, standardize & continuous improvement of existing processes & workflow. Monitor Testing/UAT for existing or new systems Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Optimize Operational Excellence – act as innovator and change catalyst to drive process redesign and realize efficiency across the platform Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and shareholders Be pro-active and engage control partners/ technology to identify and mitigate operational risks Build a culture and process to identify, mitigate, and control operational risk. Requirements* Education* Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute with relevant experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework with an interest and aptitude for derivative products Certifications If Any CFA / FRM certified candidates would be preferred Advanced education and/or enhanced technical qualifications are a plus Experience Range* 3 to 5 years with at least 2+ years’ experience in Global Markets Foundational skills* Should have good understanding of financial markets, Derivatives & structured notes-their hedging, funding, credit risk etc. Line experience coupled with a demonstrated ability to lead technology-based change. Proven experience of providing thought leadership to overcome challenges and lead without direct authority, excellent skills with an ability to manage the group of fast paced team supporting multiple business verticals. Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues. Has the gravity to interact at all levels of management to support resolution of complex business issues. Demonstrated ability to work in a globally matrixes and significantly multi-geography, multi-cultural offshore service delivery environment. A convincing executive presence which conveys composure and confidence in all situations, the credibility and stature to carry stakeholders through influence rather than via the hierarchy. Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders. Desired Skills Alteryx / Python / Tableau knowledge would be an added advantage. Must be proactive and be a highly motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings* 12:30 PM IST to 9:30 PM IST Job Location* Mumbai/Hyderabad

Team Developer Chennai, Tamil nadu, India 4 - 6 years Not disclosed On-site Full Time

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description The India team will support the MLPFS Settlements to facilitate various securities settlement support services for both domestic and international trades settling within Merrill Lynch Pierce, Fenner & Smith (MLPFS) but specific to the following activities FED Settlements, DTC settlements, Buy-ins and international settlements (covering US markets), TBA & Factor Coupon. Responsibilities Liaising with Brokers/Client for confirmation of trades Responding to Adhoc queries from internal and external clients Performing Pair off & Reprice activity Timely settlement of trades Interact with multiple stakeholders on day-to-day activities Investigation of any late settlement of trades and working with claims team Accurately processing the payment wires to clients Investigation of Breaks Perform all P/O confirmations to the clients before TBA cycle date, SSI set up for the missing accounts Preparation of reports Passing JE's to resolve internal breaks Taking additional initiatives apart from daily activities Drive Change To identify workflow/systems inefficiencies and come up with new ideas for improvement and share the best practices with the team Requirements Education Bachelor's Degree with finance background Certifications If Any Experience Range 4-5 in investment banking with good settlements knowledge background Foundational Skills Good understanding of accounting basics (Journal/Ledger Entries, Balancing of accounts etc) Good knowledge on BUY-ins and risks involved Confident in interacting with senior internal contacts Change orientated can identify workflow/systems inefficiencies and come up with new ideas for improvement Work in an organized manner and ensure all requests /or actions are followed through to completion Ability to prioritize and utilize resources effectively to meet client requirements Desired Skills English Fluency (spoken and written required) Excellent communication skills Good IT skills particularly Microsoft Excel Good analytical skills Strong team player with flexible approach and committed to success Good attention to detail Fast learner Work Timings - 17:30 PM -02:30 AM Job Location - Chennai

Principal Engineer - Database Chennai, All india 18 - 22 years Not disclosed On-site Full Time

As a member of Bank of America, you will be part of a company that is dedicated to helping improve financial lives through meaningful connections. At Bank of America, Responsible Growth is at the core of our operations, driving our commitment to clients, teammates, communities, and shareholders on a daily basis. We value diversity and invest in our employees and their families, offering competitive benefits to support their overall well-being - physical, emotional, and financial. Your role at Bank of America will offer you a fulfilling career with ample opportunities for learning, personal growth, and making a positive impact. As part of Global Business Services, your responsibilities will include: - Managing resource onboarding into teams and ensuring team members are productive as soon as possible, collaborating with POD Lead. - Collaborating with AIT PM to maintain an accurate project plan for AIT delivery, with the AIT PM taking ownership. - Maintaining alignment of status and planning with CTI and APS&E. Qualifications required for this position are: - BE/BTECH/MCA/ME/MTECH degree. - Proficiency in Microsoft SQL. - Minimum of 18+ years of relevant experience. - Experience in Sybase, SQL Server, or Oracle technology. - Expertise in large scale transformation projects. - Proficiency in SQL Server troubleshooting, performance tuning, and query optimization. - Experience in running large scale tech migrations and transformations. - Hands-on experience in database creation, database restores, and database maintenance tasks. - Strong knowledge of database sizing, design, and optimization. - Understanding of application connectivity to databases and performance considerations. - Ability to conduct performance testing for databases. The Sybase Exit program you will be part of aims to reduce compliance and operational risk by migrating off Sybase to strategic platforms or cloud-native technologies using the End of Life operating model. Your role will involve being well-versed in large-scale tech migrations, particularly database migrations, and demonstrating proficiency in Sybase, SQL Server, and Oracle. Strong planning, organizational skills, and experience in testing for large-scale database migrations will be essential for success in this role. As a member of Bank of America, you will be part of a company that is dedicated to helping improve financial lives through meaningful connections. At Bank of America, Responsible Growth is at the core of our operations, driving our commitment to clients, teammates, communities, and shareholders on a daily basis. We value diversity and invest in our employees and their families, offering competitive benefits to support their overall well-being - physical, emotional, and financial. Your role at Bank of America will offer you a fulfilling career with ample opportunities for learning, personal growth, and making a positive impact. As part of Global Business Services, your responsibilities will include: - Managing resource onboarding into teams and ensuring team members are productive as soon as possible, collaborating with POD Lead. - Collaborating with AIT PM to maintain an accurate project plan for AIT delivery, with the AIT PM taking ownership. - Maintaining alignment of status and planning with CTI and APS&E. Qualifications required for this position are: - BE/BTECH/MCA/ME/MTECH degree. - Proficiency in Microsoft SQL. - Minimum of 18+ years of relevant experience. - Experience in Sybase, SQL Server, or Oracle technology. - Expertise in large scale transformation projects. - Proficiency in SQL Server troubleshooting, performance tuning, and query optimization. - Experience in running large scale tech migrations and transformations. - Hands-on experience in database creation, database restores, and database maintenance tasks. - Strong knowledge of database sizing, design, and optimization. - Understanding of application connectivity to databases and performance considerations. - Ability to conduct performance testing for databases. The Sybase Exit program you will be part of aims to reduce compliance and operational risk by migrating off Sybase to strategic platforms or cloud-native technologies using the End of Life operating model. Your role will involve being well-versed in large-scale tech migrations, particularly database migrations, and demonstrating proficiency in Sybase, SQL Server, and Oracle. Strong planning, organizational skills, and experience in testing for large-scale database migrations will be essential for success in this role.

Manager Chennai, Tamil nadu, India 5 - 7 years Not disclosed On-site Full Time

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Driving reduced losses and customer friction by performing model validation work on a portfolio of fraud models This role supports the Consumer Client Protection organization, and you will partner with vendors, independent model risk management, technology, and business strategy teams to document, deploy, and assess performance of fraud models used to reduce losses and minimize customer disruption. Responsibilities The role will be responsible for several key areas: Work with vendors and internal modeling partners to develop approval documentation for new fraud scores and algorithms. This will include a comprehensive write-up on how the models are built, testing and validation work done, methodology, sampling, performance, etc. Conduct periodic model validations on scores, looking for key metrics such as precision, recall, rank ordering of score performance, detection of PSI and other metrics as needed to ensure models are performing well and not deteriorating, which could lead to unexpected fraud losses Partner with our Strategies teams to communicate model performance and trends, including providing key insights into areas where scores are deteriorating or underperforming, so appropriate adjustments can be made to prevent unexpected losses Work with our partners in Model Risk Management (MRM) to close out any follow-up items on partially/conditionally approved models Form strategic partnerships with MRM to develop best practices for fraud model governance that satisfy both the need for quick deployments to mitigate risks, but also our internal and regulatory concerns Develop dashboards and MIS to show model performance, trending, and potential issues Support automation initiatives within the team and try to automate repetitive tasks Requirements Education* Advanced degree, preferably in Statistics/Mathematics, Computer Science, Engineering or other quantitative discipline from a premier institute Certifications If Any Technical certifications in SAS, SQL preferred Experience : 5 - 7 years Foundational skills* Experience in SAS or SQL is required. Knowledge of Python/PySpark is strongly preferred. Should also have experience with other data extraction tools like Hive, HUE, or Pig. Proficiency with visualization software such as Tableau and presentation software such as PowerPoint Excellent communication and organizational skills Ability to think outside the box and excellent drive/desire to dig in, learn and make a difference Desired Skills Bachelor's degree preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance, or business. Post graduate degree is a plus. U.S financial services experience preferable Understanding of business domains like Fraud/Compliance/Risk preferable Shift Timings: 11 30 AM to 8 30 pm Location : Mumbai/ Gandhinagar / Chennai / Hyderabad