Executives EXL/E/1391063 Human ResourcesPune Posted On 18 Jun 2025 End Date 02 Aug 2025 Required Experience 1 - 5 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code P010102 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 350000.0000 - 525000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Human Resources Organization Human Resources LOB Human Resources SBU Recruitment (P) Country India City Pune Center IN Pune C4 Skills Skill VOICE Minimum Qualification GRADUATE Certification No data available Job Description Post job openings on various platforms (job boards, social media, etc.). Source candidates through databases, networking, and referrals. Screen resumes and conduct initial interviews. Coordinate interviews with hiring managers. Assess candidates’ skills, experience, and cultural fit. Extend job offers and negotiate terms. Maintain a talent pipeline for future hiring needs. Ensure compliance with employment laws and company policies. Workflow Workflow Type Voice

Executives EXL/E/1374702 Payment ServicesChennai Posted On 02 Jun 2025 End Date 17 Jul 2025 Required Experience 0 - 2 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code D900096 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 300000.0000 - 500000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Healthcare Sub Group Healthcare Organization Payment Services LOB Payment Services SBU Healthcare Products & Platforms Country India City Chennai Center EXL SCIO Chennai C-52 Skills Skill SQL QA MANUAL TESTING SYSTEM TESTING FUNCTIONAL TESTING INTEGRATION TESTING DATABASE TESTING DEFECT LIFE CYCLE TEST CASES WRITING AND EXECUTION TEST STRATEGY TEST PLANNING AGILE JIRA Minimum Qualification B.TECH/B.E Certification No data available Job Description Job Description Position Title; Responsibility Level: Junior Quality Analyst, A1 Employment Type: Permanent Location: Chennai Job Summary: We are seeking a motivated and detail-oriented Junior Quality Analyst to join our growing team. In this role, you will be responsible for designing, executing a variety of software testing tasks, and reporting on test plans to ensure the quality and functionality of our software applications. You will work collaboratively with developers, product managers, and other QA analysts to identify, report bugs and resolve issues, ultimately contributing to the delivery of high-quality software products. Essential Functions: Participate in the software development lifecycle (SDLC) with a focus on the testing phase. Perform functional, regression, and performance testing of software applications to ensure they meet quality standards and requirements. Develop and execute test plans, test cases, and test scripts based on project specifications and user stories. Conduct manual and exploratory testing to identify software defects and functionalities that deviate from requirements. Conduct database testing using SQL queries to validate data integrity and verify the accuracy of application functionality. Collaborate with developers, product managers, and other stakeholders to identify and resolve software defects in a timely manner. Document and report software defects using issue tracking tools, and assist in their resolution through effective communication and follow-up. Maintain accurate and up-to-date test documentation. Actively participate in Agile Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Stay updated on industry best practices and emerging trends in software quality assurance and testing methodologies. (Good to Have:) Gain experience with API testing tools and methodologies. Collaboration and Communication: Communicate effectively with team members and stakeholders to provide updates on testing progress and raise any concerns or blockers. Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure seamless coordination and alignment of testing activities. Requirements: 0-2 years of experience in software testing, with a focus on web application testing. Develop and execute test cases, scripts, and plans based on project requirements and specifications. Basic understanding of SQL for database testing and validation. Experience with API testing tools and methodologies (e.g., Postman, SOAPUI) is beneficial but not required. Strong analytical and problem-solving skills with a keen attention to detail. Excellent oral and written communication skills for effective collaboration and documentation. Ability to work in a fast-paced Agile Scrum environment and adapt to changing priorities. Proactive attitude with a willingness to learn and grow in the field of quality assurance. Familiarity with defect tracking systems, test management tools, and Agile project management tools (e.g., JIRA). ISTQB or similar certification in software testing is desirable but not required. Skills Technical Skills Required Skills: Manual testing, System testing, Functional testing, Integration testing, Database testing, Strong SQL knowledge, Defect lifecycle Test Case, Test Strategy & Test Plan Documentation Experience in agile methodology Tools: Defect Management Software JIRA, Fogbugz. Skills Good to Have but not mandatory: US Healthcare Knowledge, API testng. Process Specific Skills Delivery Domain – Product Testing – Including Web application Testing, Database Integration and Regression Testing Business Domain - US Healthcare Insurance & Payer Analytics Soft Skills Understanding of Healthcare business vertical and the business terms within Good analytical skills. Strong communication skills - oral and verbal Should be able to function as an Individual Contributor. Working Hours Shift – 12 PM to 9 PM Will be required to extend as per project delivery requirement. Education Requirements Bachelor’s degree in computer science, Engineering, or related field. Workflow Workflow Type Digital Solution Center

Executives EXL/E/1361749 Insurance ConsultingNoida Posted On 19 May 2025 End Date 03 Jul 2025 Required Experience 0 - 3 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code P040230 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 300000.0000 - 500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Consulting LOB FRAC Consulting SBU FRAC Consulting Country India City Noida Center Noida - Centre 59 Skills Skill MS OFFICE FINANCE & ACCOUNTING Minimum Qualification GRADUATE Certification No data available Job Description ob Description – Associate Consultant Demonstrate understanding of compliance, financial, and operational risk. Introduced to SOX compliance, COSO framework & Internal Financial Controls (IFC) requirements Participate in process walkthroughs, document process flowcharts, identify key risks & mitigation controls, perform design & operational effectiveness testing and formulate observations / key findings Draft observations with details regarding what went wrong, root cause, impact and proposed action plans for remediation Update managers / onshore stakeholders of work progress against agreed timelines. Support managers in driving value add initiatives such as control rationalization / standardization etc. Assume ownership of work performed & willing to learn & contribute towards EXL consulting practice. Follow instructions, be a team player and use current technology/tools to enhance the effectiveness of deliverables and services Introduced to concepts of Big Data Analytics, Automation & Process Digitalization in various business processes Experience & Professional Pre-Requisites Strong understanding of accounting, finance and auditing concepts and standards. Excellent interpersonal skills and ability to find solutions quickly Flexible to work extended hours & varied shift timings basis business requirements Good MS office skills including MS Visio & PDF Pro applications Workflow Workflow Type L&S-DA-Consulting

Senior Executive EXL/SE/1374724 FinanceJaipur Posted On 02 Jun 2025 End Date 17 Jul 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code G030306 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 350000.0000 - 500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Finance Organization Finance LOB Finance SBU Controllership Shared Services Country India City Jaipur Center IN Jaipur C74 Skills Skill ORACLE ORACLE FUSION APPS - FINANCIALS Minimum Qualification B.COM Certification No data available Job Description The person should have a good understanding about the AP process (Invoice processing). He should know the difference between a standard invoice, credit note and debit note. Should be well verged with the concepts like Indexing, initiator, review, processing etc. He should have a minimum experience of 1-3 years in the AP process. The candidate should have a good communication skill. Workflow Workflow Type Back Office

Assistant Manager EXL/AM/1374540 L.I.F.E.Noida Posted On 03 Jun 2025 End Date 18 Jul 2025 Required Experience 3 - 5 Years Basic Section Number Of Positions 1 Band B1 Band Name Assistant Manager Cost Code G040102 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 700000.0000 - 900000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group L.I.F.E. Organization L.I.F.E. LOB L.I.F.E. SBU L.I.F.E. MIS Country India City Noida Center Noida - Centre 59 Skills Skill MIS & ANALYTICS Minimum Qualification GRADUATION Certification No data available Job Description 1.The Assistant Manager supports the creation and analysis of management information reports and helps manage cost control initiatives. 2.This role involves overseeing invoice processing, accruals, and purchase order creation, while ensuring accurate financial data and effective stakeholder communication. 3.The assistant manager provides insights for budget optimization and financial performance, requiring strong analytical skills and attention to detail. 1. Have positive approach towards collaboration and team work 2. To have Superior Implementation skills 3. Effective Vendor Management 4. Sincere approach towards conformance with Policies/Compliances 5. Strong Functional Competencies 6. Strong Communication skills 7. Effective Service delivery 1.Skills in integrating data from various sources into a unified dashboard 2.Ability to ensure data accuracy and consistency across different platforms 3.Ability to identify key metrics and indicators that are critical for decision-making. 4.Ability to track contract deadlines, renewals, and performance metrics Workflow Workflow Type L&S-DA-Consulting

Assistant Manager EXL/AM/1352208 Transport & LogisticsNoida Posted On 13 May 2025 End Date 27 Jun 2025 Required Experience 5 - 6 Years Basic Section Number Of Positions 4 Band B1 Band Name Assistant Manager Cost Code D012568 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 600000.0000 - 700000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Transport & Logistics LOB Voice SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill FINANCE AND ACCOUNTING COLLECTION DISPUTE RESOLUTION CUSTOMER SERVICE MANAGEMENT STAKE HOLDER MANAGEMENT SKILLS TEAM PLAYER Minimum Qualification B.COM Certification No data available Job Description Summary: A Collection Analyst is typically responsible for managing, analyzing, and optimizing the process of recovering overdue payments or debts from customers or businesses. Key Responsibilities: Analyze customer payment trends and behaviors, Identify patterns and root causes of payment delays. Design strategies to improve collections efficiency. Track Key Performance Indicators (KPIs) like Days Sales Outstanding (DSO) or collection rates. Prepare detailed reports for management on the effectiveness of collections processes. Communicate with customers to negotiate repayment plans or resolve disputes. Maintain customer relationships during the collections process. Required Skills: Communication - Strong interpersonal skills to interact with internal teams and external customers. Attention to Detail - Ensure accuracy in financial data and compliance with policies. Problem-Solving - Develop creative solutions to overcome payment obstacles. Technical Proficiency - Familiarity with MS Office applications i.e., Outlook, Teams, Excel, PowerPoint etc. Qualifications: Bachelor's degree or equivalent experience. 5+ years of experience in AR Collections Workflow Workflow Type Back Office

Senior Executive EXL/SE/1391198 Banking & Financial ServicesNoida Posted On 24 Jun 2025 End Date 08 Aug 2025 Required Experience 2 - 6 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code D006404 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 450000.0000 - 650000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Home – Predominantly Working From Home But May Be Required To Work For A Certain No Of Days A Month From Office Organisational Group Emerging Sub Group Emerging Business Unit Organization Banking & Financial Services LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill COMMUNICATION EMAIL TRACKING EMAIL Minimum Qualification GRADUATE Certification No data available Job Description Job Description Reviews emails of customers enquiries related to loan accounts. Researching and providing correct and complete information to the customer on email. Updating system records on real time basis. Needs to know the functions of loan management system. Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate Desired Skill Attention to detail Command on written and verbal communication Commitment and drive for results Questioning, reasoning and analytical Adaptable and Flexible Requires shift-work, including weekends, non-business hours and holidays Business Etiquette Technical Skill Basic strong internet research, Google Docs, and overall PC skills Typing speed of 30 words with high accuracy Roles and Responsibilities This role is primarily responsible for processing transactions as per the SLAs outlined by the client Process transactions/cases as defined in desktop procedures Ensure that all the transactions are processed as per defined and documented desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined parameters Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures, and complete additional duties as assigned by the manager from time to time. Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters) Flexible to work in rotating/flexible shifts to cover extended hours of operational requirements Adherence to BProMPT and attendance schedules Adherence to organization’s policies and procedures Education Requirements and Work Experience Executive should have minimum of 1 year while Sr Executives should have 2yrs ++ experience in an email based process. Voice CEF Score of B2 -6 is required for both Executive & Sr Executives Bachelor's degree required (B.Com or BBA) preferably in Commerce stream Good English Comprehension & Communication Skills Reviewing and verifying real time transactions and supporting documentation if required. Analyzing transaction risk and requesting additional information as necessary. Ensuring compliance with regulatory standards. Ensuring compliance with company/client policies and guidelines. Documenting and effectively communicating reasons for the approval/rejection of transactions Workflow Workflow Type Back Office

Executives EXL/E/1389492 Human ResourcesNoida Posted On 18 Jun 2025 End Date 02 Aug 2025 Required Experience 0 - 2 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code G050801 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 350000.0000 - 400000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Human Resources Organization Human Resources LOB Human Resources SBU Shared Services (N) Country India City Noida Center Noida - Centre 59 Skills Skill BUSINESS DEVELOPMENT VENDOR MANAGEMENT VOICE Minimum Qualification GRADUATE Certification No data available Job Description Able to handle multiple tasks in fast paced environment. Able to handle calls tickets and emails. .Understands the long and short term strategy of the organization Identifies the critical success factors from an HR perspective and formulates the strategy Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements and provide insights Sets standards through benchmarking/best practices Partners with Business HR to facilitate high productivity achievement. Ensures systems and processes support the Company strategy Formulate/provide inputs for policies related to people management, attrition, deployment and development to build a positive and performance-oriented culture within the team Able to handle escalations and take it to end-to-end closures Provide inputs on process and system to the team members Ensure compliance in line with company’s policies and procedures Will be responsible for managing fundamental HR processes in ERP Adapts, modifies and updates administrative methodologies, practices and procedures Workflow Workflow Type L&S-DA-Consulting

Senior Executive EXL/SE/1355510 Utilities & OthersNoida Posted On 12 May 2025 End Date 26 Jun 2025 Required Experience 0 - 2 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code 3899999 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 450000.0000 - 550000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Utilities & Others LOB MIS & Reporting SBU Business Support Services Country India City Noida Center Noida - Centre 59 Skills Skill MIS BUSINESS STRATEGY ANALYTICAL AND PROBLEM SOLVING SKILLS ANALYSIS & PROBLEM SOLVING FINANCIAL INVOICE CREATION Minimum Qualification ANY GRADUATE Certification No data available Job Description Essential Duties & Responsibilities: Analyze data: Use data modeling to analyze business performance, including PnL budget, Revenue & GM forecasting Identify problems: Identify issues, risks and opportunities in the business Develop solutions: Create recommendations for process improvements and changes Dashboarding: Create dashboards through Power BI or any application to showcase data & insights to senior leadership Communicate findings: Present findings and recommendations to stakeholders including senior management Support implementation: Help teams to implement changes and resolve issues Evaluate impact: Create plans to evaluate the impact of changes and report on them Document work: Create written documentation, such as reports and specifications Maintain systems: Monitor systems processes and deliver status reports Develop relationships: Build relationships with stakeholders to facilitate communication and collaboration being sensitive to professional ethics Skills Requirements: Understand and analyze problems and find creative solutions Communicate effectively with people at all levels of the organization Think critically and make decisions around things like requirement prioritization Understand project management techniques and how to create funtional roadmaps Demonstrates ability to give and receive feedback with peers and business partners Ability to work independently with minimal supervision Must demonstrate sound arithmetic, analytical and problem solving ability. Ability to adapt to workload and multitask with attention to detail in a dynamic environment. Excellent verbal, written and comprehension skills Ability to scrub, dissect and shape data, create customized reports. Create forecasts, schedules and IDPs, run scenarios inside a WFM tool Strong Excel skills. Ability to scrub, dissect and shape data, create customized reports. Ability to effectively communicate orally and in writing with co-workers, management of teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics. Workflow Workflow Type Back Office

Assistant Manager EXL/AM/1391573 Utilities & OthersNoida Posted On 19 Jun 2025 End Date 03 Aug 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 1 Band B1 Band Name Assistant Manager Cost Code D009369 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 600000.0000 - 700000.0000 Complexity Level Back Office (Complexity Level 4) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Utilities & Others LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill OPERATION MANAGEMENT PEOPELE MANAGEMENT CSAT BUSINESS INSIGHTS ANALYTICAL SKILLS DOMAIN KNOWLEDGE UTILITIES DOMAIN Minimum Qualification GRADUATION Certification No data available Job Description Manage teams and ensure quality, productivity, attrition, cross training, coaching, feedback, escalations, process improvements. Motivate team members Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members. Workflow Workflow Type L&S-DA-Consulting

Senior Executive EXL/SE/1355530 Transport & LogisticsNoida Posted On 13 May 2025 End Date 27 Jun 2025 Required Experience 1 - 2 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code D014413 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 400000.0000 - 500000.0000 Complexity Level Back Office (Complexity Level 1) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Transport & Logistics LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill COMMUNICATION ACCOUNTING ACCOUNTS RECEIVABLE ACCOUNT RECONCILIATION Minimum Qualification GRADUATION Certification No data available Job Description Understand the basic aspects of Cash Application & Account Receivable Process. Process and apply all cash received daily in the workflow by check and credit card. To research and prepare for conversion any duplicate or overpayments. The processor will be reviewing the information against specific criteria: Monitor the queue and apply customer’s payments through the client specified portal. Retrieve missing remittance information and apply payments Transfer, Re-batch or split payments as per instructions Actively communicate with the branches and collectors in the initiation and processing of customer refunds – collect supporting documents, record adjustment entries in client systems and submit refunds. Create and email reports to branch/customer. At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted Ability to utilize multiple screens on systems to assess and research account information Intermediate skills in Microsoft word, Excel and Outlook Typing speed of >=30 wpm with 90% accuracy Demonstrate a willingness to change within the technological/systems environment Adjust well to new situations and changing priorities Focus on the highest priorities first and be well organized Consistently acts with a sense of urgency Commitment to appropriate level of service Interacts in a positive manner Ability to handle fluctuation in workflow Ability to work independently and in a team environment Present information in a clear, concise, and logical manner Listens carefully and attentively Take initiative to stay informed and keep others informed Workflow Workflow Type Back Office

Executives EXL/E/1374441 Insurance Life & Annuities PlatformsNoida Posted On 02 Jun 2025 End Date 17 Jul 2025 Required Experience 1 - 2 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code 5719906 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 300000.0000 - 800000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Life & Annuities Platforms LOB EXL LifePRO SBU Insurance Products & Platforms Country India City Noida Center Noida - Centre 59 Skills Skill SQL MS SQL MS SQL SERVER MY SQL ORACLE Minimum Qualification B.TECH/B.E Certification No data available Job Description JD for DM resource Job Title: SQL Developer (1 Year Experience) Location: Noida Job Type: [Full-time] Experience Required: 1 Year Department: Insurance Product & Platforms Job Summary: We are seeking a motivated and detail-oriented SQL Developer with 1 year of professional experience to join our data team. The ideal candidate will be responsible for writing queries, optimizing performance, managing databases, and supporting application development with efficient SQL solutions. Key Responsibilities: Develop, test, and maintain SQL queries, stored procedures, and scripts to support applications and reporting needs. Work closely with developers, data analysts, and business users to gather requirements and deliver solutions. Optimize SQL queries for performance and scalability. Assist in maintaining data integrity and security across multiple databases. Monitor database performance and troubleshoot issues as they arise. Generate reports and data extracts as required by business units. Perform data validation and cleansing as part of data migration or integration projects. Collaborate in database design and normalization. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 1 year of hands-on experience working with SQL databases (such as MS SQL Server, MySQL, PostgreSQL, or Oracle). Strong understanding of relational database concepts. Basic experience with ETL tools or scripting (nice to have). Good problem-solving and communication skills. Experience with reporting tools (e.g., Power BI, SSRS) is a plus. Technical Skills: Proficient in writing and debugging SQL queries, joins, subqueries, views, triggers, and stored procedures. Familiar with database performance tuning techniques. Understanding of database security and backup procedures. Exposure to version control systems like Git is an advantage. Soft Skills: Attention to detail and a strong desire to learn. Ability to work independently and in a team environment. Strong communication and documentation skills. Analytical thinking and a structured approach to problem-solving. Preferred Certifications (optional): Cloud Certification (if any) Workflow Workflow Type Digital Solution Center

Manager EXL/M/1389213 Insurance Property & CasualtiesNoida Posted On 17 Jun 2025 End Date 01 Aug 2025 Required Experience 7 - 10 Years Basic Section Number Of Positions 1 Band C1 Band Name Manager Cost Code D000350 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 1200000.0000 - 1400000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Insurance Sub Group Insurance Organization Insurance Property & Casualties LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill COMMUNICATION Minimum Qualification GRADUATE Certification No data available Job Description Performance Parameters Process performance – as per agreed KPIs (50%) Quality and Productivity Improvement (20%) Customer Satisfaction (10%) Level of Subject Matter Expertise (20%) Improved Gross Margins Employee Satisfaction, people development and morale. Building people capability Attrition within target levels. Improvement in quality and productivity. Process performance – as per KPIs over the month Customer Satisfaction Role/ Responsibilities Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Escalations management and resolution Provide inputs on process and system to the team members Client interaction, where required at the level of supervisors Ensure compliance with internal policies and procedures, external regulations and information security standards Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them. Documented monthly/half yearly performance review of Assistant Managers / Lead Assistant Managers Execute quarterly and annual appraisals of Assistant Managers / Lead Assistant Managers and consequent development of processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the process. Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Stay in touch with the Client at the Process Owner level on a daily basis to review progress. Ensure compliance with internal policies and procedures, external regulations and information security standards. Competencies & Skills Strong people management and leadership skills. Capability to conduct an appraisal discussion and assess different levels of performance and potential. Capability to communicate with large teams. Process Excellence Methodology. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good networking capability and Client facing skills. Strong knowledge of US Property and Casualty Insurance is a mandate. Experience in both Life and P&C Claims will be preferred. Experience of transitioning/managing P&C Claims processes in the past/current profile will be an added advantage. Educational Qualification: Graduate / Post Graduate in any stream Domain related training background to Insurance for property and casualty – Preferable Auto Claims Workflow Workflow Type Back Office

Lead Assistant Manager EXL/LAM/1383357 Insurance Property & CasualtiesNoida Posted On 11 Jun 2025 End Date 26 Jul 2025 Required Experience 5 - 15 Years Basic Section Number Of Positions 1 Band B2 Band Name Lead Assistant Manager Cost Code D003451 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 900000.0000 - 950000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Insurance Sub Group Insurance Organization Insurance Property & Casualties LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill INSURANCE MS OFFICE READING COMPREHENSION PROBLEM SOLVING Minimum Qualification GRADUATE Certification No data available Job Description Manage Payment and Forms team Ensure no Penalties or Interests are incurred on cases due to delay in processing Provide overall view of SLAs & inventory to the stakeholders Responsible for overall team performance on defined SLAs Capable to manage/ resolve escalations Ensure compliance with all regulatory/ legislative/ DOI requirements Provide inputs and insights to enhance team knowledge and skill Ability of managing team & balancing workloads Sound knowledge of US Insurance and WC claims life cycle Handle assigned claims and leverage digital platforms to enable effective operations Communicate with the Onshore Team about any issues that arise Ongoing transactions, monitoring and taking corrective actions where necessary or making incremental improvements Workflow Workflow Type Back Office

Manager EXL/M/1379397 Insurance Finance & AccountingNoida Posted On 06 Jun 2025 End Date 21 Jul 2025 Required Experience 12 - 14 Years Basic Section Number Of Positions 1 Band C1 Band Name Manager Cost Code 5612503 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 1300000.0000 - 1800000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Finance & Accounting LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill ORDER TO CASH Minimum Qualification B.COM Certification No data available Job Description Job Summary: Strong knowledge of OTC/AR, accounting/Cash applications, and good communication skills. Managing Year, Month and quarter end expectation with stringent timelines Key Accountabilities: People management and team handling skill with ability to coach them and achieve goals. Effective communication with onshore/offshore partners Complete knowledge of Order to Cash cycle. Meet the timeliness and accuracy parameters of cash applications. Work with team to resolve their queries, issues/challenges and provide adequate support/mentorship to meet SLAs. Ability to manage multiple priorities during crunch situations and deliver high performance. Required to possess end to end knowledge of process, tasks, workflow/systems to meet expectations of stakeholders. Strong accounting knowledge to understand the corrections/errors etc. Managing Year, Month, and quarter end expectation with stringent timelines Good analytical skills to understand queries, supply adequate information and complete ad hoc reports/audit support etc. Assist project team in the deployment/testing of any new admin system. Coordination with multiple lines of business for any open items or account related queries or follow-ups Preparation of various MIS, dashboards and other BAU reports needed by Internal Stakeholders. Ability to lead the Workday Accounting Center workstream in at least three full Workday modules. Translating business needs into Workday configuration elements Configuring and customizing the Workday Accounting Center platform to align with the organization’s processes and requirements Providing best practice recommendations based on industry expertise Prior experience in implementing or supporting oracle, workday Finance functionality is highly preferred Bachelor’s degree in commerce. Master’s degree in accounting or MBA Finance and Equivalent Workflow Workflow Type Back Office

Lead Assistant Manager EXL/LAM/1363460 Insurance Finance & AccountingNoida Posted On 10 Jun 2025 End Date 25 Jul 2025 Required Experience 4 - 10 Years Basic Section Number Of Positions 1 Band B2 Band Name Lead Assistant Manager Cost Code D900371 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 500000.0000 - 900000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Insurance Sub Group Insurance Organization Insurance Finance & Accounting LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill ACCOUNTS PAYABLE KNOWLEDGE OF ACCOUNTING STANDARDS RECONCILIATION MONTHLY CLOSE PROCESS MS EXCEL GOOD COMMUINCATION Minimum Qualification BCOM CA,CWA,CS MBA Certification No data available Job Description Basic Function : Manage vendor master data (VMD), invoice processing, and payments. Utilize ERP for various finance and accounting tasks. Handle accounts payable processes efficiently. Ensure adherence to financial controls and procedures. Provide support in finance and accounting domain as required. Contribute to the delivery of high-quality customer service. Maintain helpdesk records and statistics in accordance with the timetable. Ensure meeting process SLAs and adherence to all process controls. Essential Functions : The candidate should be able to work independently and collaboratively within a team. The role requires strong analytical skills and attention to detail. The candidate should be proactive in identifying and resolving issues. Performance Parameters : Process performance as per agreed KPIs Attendance & Schedule adherence Team objectives and accomplishment of assigned goals Primary Interactions Internal Manager/Sr Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions External Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements : Graduate/Postgraduate with 4 to 10 years of experience in Finance & Accounting. Proficient knowledge of Accounts Payable processes. Hands-on experience with SAP. Excellent writing and verbal communication Preparation of SOP Solid understanding of finance and accounting principles. Workflow Workflow Type Back Office

Assistant Vice President EXL/AVP/1364455 FinanceNoida Posted On 23 May 2025 End Date 07 Jul 2025 Required Experience 15 - 18 Years Basic Section Number Of Positions 2 Band D1 Band Name Assistant Vice President Cost Code D900371 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 2000000.0000 - 3000000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Finance Organization Finance LOB Finance SBU Finance & Accounts Country India City Noida Center Noida - Centre 59 Skills Skill CHARTERED FINANCIAL ANALYST Minimum Qualification B.COM Certification No data available Job Description Require expert knowledge and ability to manage month close accounting journals, review reconciliations and financial statements and related reports, investigate problems and organize projects Insurance accounting experience and US GAAP or IFRS knowledge mandatory. Ability to deliver value working on various activities in Statutory/GAAP Accounting close cycle and deliver results accordingly. Workflow Workflow Type Back Office

Manager EXL/M/1376132 L.I.F.E.Noida Posted On 03 Jun 2025 End Date 18 Jul 2025 Required Experience 5 - 9 Years Basic Section Number Of Positions 1 Band C1 Band Name Manager Cost Code G040102 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 1200000.0000 - 1500000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Enabling Sub Group L.I.F.E. Organization L.I.F.E. LOB L.I.F.E. SBU Facilities Country India City Noida Center Noida - Centre 59 Skills Skill SUPPLIER ENABLEMENT SECURITIES DOMAIN Minimum Qualification ANY GRADUATE Certification No data available Job Description Job Summary: The Manager Physical Security is responsible for overseeing the physical security operations of the organization. This role involves developing and implementing security policies, managing security personnel, and ensuring the safety and security of the organization's assets, employees, and visitors. Key Responsibilities: Security Operations: Oversee daily security operations, including monitoring and patrolling premises. Policy Development: Develop, implement, and review physical security policies and procedures. Personnel Management: Manage and train security staff, ensuring they are equipped to handle security tasks effectively. Risk Assessment: Conduct regular risk assessments to identify potential security threats and vulnerabilities. Incident Response: Lead the response to security incidents and emergencies, coordinating with law enforcement and emergency services as needed. Surveillance: Manage surveillance systems and ensure they are functioning properly. Access Control: Oversee access control systems to ensure only authorized personnel have access to restricted areas. Reporting: Prepare and present security reports to senior management. Compliance: Ensure compliance with relevant security regulations and standards. Qualifications: Education: Bachelor's degree. Experience: Minimum of 5-7 years of experience in physical security management or related field. Skills: Strong understanding of physical security principles and practices. Excellent leadership and management skills. Effective communication and interpersonal skills. Ability to handle high-pressure situations. Proficiency in security systems and technology. Personal Attributes: Detail-oriented and vigilant. Ethical and trustworthy. Proactive and able to handle multiple tasks simultaneously. Workflow Workflow Type L&S-DA-Consulting

Assistant Manager EXL/AM/1265152 Digital SolutionsNoida Posted On 26 May 2025 End Date 25 Jun 2025 Required Experience 2 - 4 Years Basic Section Number Of Positions 3 Band B1 Band Name Assistant Manager Cost Code G090637 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 600000.0000 - 1000000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group EXL Digital Sub Group Digital Solutions Organization Digital Solutions LOB Digital Delivery Practice SBU Xtrakto.AI Country India City Noida Center Noida - Centre 59 Skills Skill DATA SCIENCE - AI COMPUTRE VISION NLP Minimum Qualification B.TECH/B.E MCA MSC Certification No data available Job Description Job Responsibilities: Design, develop and implement solutions for a wide range of NLP use cases involving classification, extraction and search on unstructured text data Create and maintain state of the art scalable NLP solutions in Python/ Java/ Scala for multiple business problems. This involves: Choosing most appropriate NLP technique(s) based on business needs and available data Performing data exploration and innovative feature engineering Training and tuning a variety of NLP models / solutions which include regular expressions, traditional NLP models as well as SOTA transformer based models Augmenting models by integrating domain specific ontologies and/or external databases Reporting and Monitoring the solution outcome Work experience with document-oriented databases such as MongoDB Collaborate with ML engineering team to deploy NLP solutions in production - both on premise as well as cloud deployment Interact with clients and internal business teams to perform solution feasibility as well as design and develop solutions Open to working across different domains – Insurance, Healthcare and Financial Services etc. Required Skills: Experience (including graduate school) on training machine learning models, applying and developing text mining and NLP techniques Exposure to OCR and computer vision Experience in extracting content from documents is preferred Experience (including graduate school) with Natural Language Processing techniques is required Hands on experience with Natural Language Processing tools such as Stanford CORE-NLP, NLTK, spaCy, Gensim, Textblob etc. Experience/ Familiarity with document clustering in supervised un un-supervised scenarios Expertise in at least two of the state of the art techniques in NLP like BERT, GPT, XL Net etc. Applied experience of machine learning algorithms using Python Organized, self-motivated, disciplined and detail oriented Production level coding experience in Python is required Ability to read recent ML research papers and adapt those models to solve real-world problems Experience with any deep learning framework, including Tensorflow, Caffe, MxNet, Torch, Theano Experience with optimization on GPUs (a plus) Hands on experience with using cloud technologies on AWS/ Microsoft Azure is preferred Workflow Workflow Type Digital Solution Center

Assistant Manager EXL/AM/1381018 Human ResourcesNoida Posted On 09 Jun 2025 End Date 24 Jul 2025 Required Experience 7 - 12 Years Basic Section Number Of Positions 1 Band B1 Band Name Assistant Manager Cost Code G100404 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 800000.0000 - 1100000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Enabling Sub Group Human Resources Organization Human Resources LOB Insurance Academy SBU Capability Development Country India City Noida Center Noida - Centre 59 Skills Skill TRAINING & DEVELOPMENT LIFE INSURANCE EXCEL POWERPOINT POWER BI COMMUNICATION STAKE HOLDER MANAGMENT Minimum Qualification GRADUATE Certification No data available Job Description Basic Function This role is primarily responsible for designing and delivering high performing learning solutions, which align with & meet business needs and client expectations. This role is required to manage the team as well as the delivery of Preprocess and Certification Trainings to all EXL employees. The job also includes evaluating training feedback and providing recommendations to further enhance the effectiveness of trainings. The primary interactions would include coaching and mentoring of the trainers and periodic reporting of all the above to the Insurance Academy (IA)/Capability Development (CD) Lead. This role also involves designing and developing pre - process and /or specialized training modules after need assessments for all Processes at EXL. The role entails regular connect with Business units for domain/digital/functional upskilling requirements received and curation and conducting appropriate trainings, as applicable. Essential Functions Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer’s guide, participant’s guides and other training material Managing end to end roles and responsibilities of the team Designing training aids like activities, role plays, case studies, etc. in order to make the training session livelier and more interactive Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards Identification of appropriate methodology for the implementation of training Training and certification of trainers on the training modules Conducting insurance and professional development training programs Managing training material and content - regular reviews and updation Building PPTs and other material and participate in presentation to the client/ internal customers Provide guidance, direction, and training to instructional designers and trainers Conduct verification and re-verification of trainers in the department Participate in RFXs and Client visits Handle administrative tasks with respect to training & certification Undertake research for the purpose of creating value to the business and driving business results Convert research into knowledge and disseminate to the businesses Maintain regular touch points with Business units and share updates and cater to specific training needs Develop understanding of Digital deployment in Insurance domain and help conduct, facilitate upskilling sessions. Performance parameters Quality and accuracy of deliverables Efficiency and effectiveness (result-orientation) Training delivery and certification of trainers Adherence to internal standards Adherence to timelines Interaction with the clients/ customer at an appropriate level to ensure high levels of client satisfaction Employee satisfaction, people development and morale Good performance on any other function that may occur from time to time or as directed by the Supervisor Help assess and develop critical skills for specific roles and requirements per Business needs Regular assessment and update of training content and repository for aligned resources/vertical Primary Internal Interactions Employees, for the purpose of designing and developing training solutions Process managers and leaders, for the purpose of identifying the training needs and follow up IA_CD Team, for the purpose of up-skilling and certification of trainers Supervisor, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left unresolved, monthly evaluation of performance, updating training curriculum, trainer certification and for ongoing audits and feedback Transitions and BHR SPOC for data requirements, as applicable Primary External Interactions Business/ Clients, for the purpose of seeking feedback and incorporating the same into training modules, as and when needed Institute partners of CD for managing and running programs Vendors, for any material/ service availed Skills Technical Skills Good knowledge of MS Office applications like – PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access Process Specific Skills Extensive knowledge of US Property & Casualty Insurance/L&A Insurance/F&A Insurance Content designing and development Ability to present the information in simple and easy to understand manner Ability to understand and comprehend quickly about unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research documents Soft Skills (Minimum) Good verbal and written communication skills Good presentation skills Good research skills Flexibility and urgency to handle pressure Team work/ Managing Self / Adaptability Self-disciplined and result oriented Data gathering ability/ Eye for detail Ability to multi task Soft skills (Desired) Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring skills Education Requirements Graduate (in any stream) Domain training related training background with any relevant domain certifications (P&C domain - CPCU, AINS, AIC, AU etc. and/or L&A domain – LOMA 280/281, 290/291 and/or F&A domain (AIAF, IFRS etc.) Knowledge and understanding of vertical specific roles, functions, and work items in Insurance Work Experience Requirements Total work experience should be a minimum of 6-8 years of relevant work experience in conducting training and developing training curriculum Minimum 3-4 year in the current role/assignment Experience in implementing or background of digital is added advantage Workflow Workflow Type L&S-DA-Consulting