Lead Assistant Manager

Basic Function :

• Manage vendor master data (VMD), invoice processing, and payments.
• Utilize ERP for various finance and accounting tasks.
• Handle accounts payable processes efficiently.
• Ensure adherence to financial controls and procedures.
• Provide support in finance and accounting domain as required.
• Contribute to the delivery of high-quality customer service.
• Maintain helpdesk records and statistics in accordance with the timetable.
• Ensure meeting process SLAs and adherence to all process controls.

Essential Functions :

• The candidate should be able to work independently and collaboratively within a team.
• The role requires strong analytical skills and attention to detail.
• The candidate should be proactive in identifying and resolving issues.

Performance Parameters :

• Process performance as per agreed KPIs
• Attendance & Schedule adherence
• Team objectives and accomplishment of assigned goals

Primary Interactions

Internal

• Manager/Sr Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions

External

• Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans
• Escalation teams at the client end for the purpose of seeking clarifications & answering queries

Work Experience & Other Requirements :

• Graduate/Postgraduate with 4 to 10 years of experience in Finance & Accounting.
• Proficient knowledge of Accounts Payable processes.
• Hands-on experience with SAP.
• Excellent writing and verbal communication
• Preparation of SOP
• Solid understanding of finance and accounting principles.