Assistant Manager

Job Description

Assistant Manager EXL/AM/1352208 Transport & LogisticsNoida Posted On 13 May 2025 End Date 27 Jun 2025 Required Experience 5 - 6 Years Basic Section Number Of Positions 4 Band B1 Band Name Assistant Manager Cost Code D012568 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 600000.0000 - 700000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Emerging Sub Group Emerging Business Unit Organization Transport & Logistics LOB Voice SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill FINANCE AND ACCOUNTING COLLECTION DISPUTE RESOLUTION CUSTOMER SERVICE MANAGEMENT STAKE HOLDER MANAGEMENT SKILLS TEAM PLAYER Minimum Qualification B.COM Certification No data available Job Description Summary: A Collection Analyst is typically responsible for managing, analyzing, and optimizing the process of recovering overdue payments or debts from customers or businesses. Key Responsibilities: Analyze customer payment trends and behaviors, Identify patterns and root causes of payment delays. Design strategies to improve collections efficiency. Track Key Performance Indicators (KPIs) like Days Sales Outstanding (DSO) or collection rates. Prepare detailed reports for management on the effectiveness of collections processes. Communicate with customers to negotiate repayment plans or resolve disputes. Maintain customer relationships during the collections process. Required Skills: Communication - Strong interpersonal skills to interact with internal teams and external customers. Attention to Detail - Ensure accuracy in financial data and compliance with policies. Problem-Solving - Develop creative solutions to overcome payment obstacles. Technical Proficiency - Familiarity with MS Office applications i.e., Outlook, Teams, Excel, PowerPoint etc. Qualifications: Bachelor's degree or equivalent experience. 5+ years of experience in AR Collections Workflow Workflow Type Back Office