Requisition Number: 42911 Job Location: Chennai, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 11/01/2026 Posting End Date: 31/01/2026 : Key Responsibilities Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders. Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE. Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. Understanding of Moody's reporting platforms is an advantage. SAS and/or Python knowledge is an added benefit. Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation. People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and bank’s technology objectives. Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements. Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting – Head and Reporting Leads Credit and Market Risk functions – Functional Heads and Leads Capital Technology and PSS – Head and Leads across PSS and Technology Capital Change Management - Head and Leads across Capital Change Country Regulatory Reporting – CFO, Financial Controller and Country Leads Qualifications MBA (Fin) or Master’s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 14 years of Capital Regulatory Reporting. Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU. Skills and Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moody’s, Oracle, QRM About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 38658 Job Location: Guwahati, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 13/01/2026 Posting End Date: 31/01/2026 : Job Summary Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. Key Responsibilities Relationship Management Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High Net Worth customers of the Bank Sales Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment Achieve the Targets set in terms of product mix Induction of all new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product team Sales MIS Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on WMS Key Responsibilities Service NPS & Customer management Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each month Risk Management & Compliance Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills and Experience Account Management Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Cross-Selling Customer Retention Qualifications Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 40711 Job Location: Ahmedabad, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 13/01/2026 Posting End Date: 17/01/2026 : Job Summary As a Standard Chartered Relationship Manager in SME Banking, you’ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. Key Responsibilities To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. Contribute toward achieving the team’s overall target and delivering optimal portfolio return. Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product. Skills and Experience Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients. Experience servicing cross-border international businesses. Proven track record in client relationship management and business development. Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis. Able to assess client creditworthiness and provide key risk considerations and mitigations. Sound product knowledge on trade, cash, lending, and FX. Strong understanding of local industries, supply and value chains, and market environment. Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking. Strong understanding in business guidelines and compliance issues. Sound knowledge of financial markets and investment products. Outstanding communication and presentation skills. Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 48105 Job Location: Mumbai, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 25/01/2026 Posting End Date: 08/02/2026 : Job Summary Our Origination Bankers help clients access loan, bond and structured funding markets financing solutions. They engage with senior client stakeholders across markets and sectors, financing risk, banking and coverage relationship managers, financial markets sales, sustainable finance and credit risk and several other subject matter experts to structure these solutions. You’ll be accountable for delivering well-structured, returns accretive, risk-optimal financing solutions, to our clients. You'll have a strong understanding of primary credit markets, key industry developments within the business line you’re supporting, fundamentals of valuation and risk assessment and adept at negotiating, communicating and influencing stakeholders in decision making. About the Markets team Our Markets team provides clients with risk management, financing and investment expertise through the provision of bespoke solutions across asset classes. They do this by building trusted relationships across industries and sectors. About Corporate & Investment Banking (CIB) For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors. Key Responsibilities Provide outstanding client experiences. Structure competitive solutions that meet financing risk standards. Provide valuation, financial, credit analysis and pricing for financing solutions. Build qualified, diverse pipelines that realise short-term revenue goals while building for the future, balancing between large strategic mandates and less complex deals. Build and expand our network to reach new clients and sales opportunities. Build a cross functional Deals team with representation from Sales, Implementation and Structuring, agreeing priorities and mandates. Partner with stakeholders across Banking and Coverage, Capital Markets, Credit Trading, Loan Origination and Trading, to identify target clients for unique credit services. Workshop solutions with senior risk and portfolio management stakeholders to ensure solutions are risk optimal and returns accretive. Skills and Experience Uses business acumen, negotiation and interpersonal skills. Product knowledge - Markets and Transaction Banking. Debt origination. Partnership management. Credit risk. Lean underwriting. Financial analysis. Works effectively with ambiguity, in a dynamic environment. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 48034 Job Location: Jodhpur, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 27/01/2026 Posting End Date: 10/02/2026 : Key Responsibilities Sales and Service objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below benchmark, sustain and better-quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/she is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the time. Operations and compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and cost management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds-based income Ensure costs are managed within budgets Change management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Segment ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace. Ensure that your actions do not put others at risk, Work in a healthy and safe manner. Encourage others to work in a healthy and safe manner. Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Qualifications Graduate/ Postgraduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus. Skills and Experience Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 47679 Job Location: Kolkata, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 28/01/2026 Posting End Date: 11/02/2026 : Job Summary Strategy Building the Private Bank Wealth business to achieve leadership position in the region. Implementation of a business sales model that will be profitable in the long-term. Building the regional sales strategy. Manage AMCs at a local level Build and deepen relationships with internal stakeholders Ensure customers view WM as a complete value proposition with Product specialization as a USP Business Suggest innovative products and product bundles to the product team based on market/customer needs to Private Banking clients. Maximize business performance opportunity. Manage all direct costs. Ensure the implementation of appropriate systems and operational processes. Accurate submission of MIS Building a performance-oriented culture in the team Instil a sense of belonging and team-work. Key Responsibilities Processes Support the continuous improvement of processes to increase operational efficiency and effectiveness. Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level. Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis. Providing feedback enabling improvement in process and reducing overall TAT Adherence to Sales and suitability process in line with the bank’s policy. People & Talent Collaborate with PvB RM’s and support functions to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions. Risk Management Do what is right in order to avoid reputational risks and operational losses. Understand the risk and control environment within area of responsibility and drive rectification as required. Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures. Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management Governance Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture. Engage with all audit report findings and ensure feedback is acted upon Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders PvB Cluster Head – East Region Other Responsibilities Embed Here for good and Group’s brand and values in Wealth Solutions , India, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Skills and Experience Investment Counselling Market Knowledge Mutual Fund PMS & AIF Qualifications NISM-Series-V-A: Mutual Fund Distributors Certification Examination NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors Certification Managed Investments PMS Wealth Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 40986 Job Location: Kolkata, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 30/01/2026 Posting End Date: 05/02/2026 : Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives. Collaborate with Segment to facilitate up- streaming of customers. Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints. Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below benchmark, sustain and better quality service. Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking. Ensure PFM, teller and service managers’ productivity are at optimum levels. The Candidate is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the time. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch. Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars. Key Responsibilities Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts. Waiver Tracking and Management Non-funds-based income. Ensure costs are managed within budgets. Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration. People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements. Achieve high employee engagement and satisfaction. Retain talent, check attrition. Identify and address training and development needs of staff on an on-going basis. Ensure that the Branch is operating at the approved headcount for Priority Banking and Preferred Banking Relationship Managers Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure The candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience Anti-money Laundering Policies and Procedures Addressing Customer Needs Customer Experience Management Customer Retention Investments Effective Communications Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 38919 Job Location: Indore, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 03/02/2026 Posting End Date: 13/02/2026 : Job Summary Strategy Provide inputs in shaping the Retail Risk Operations strategic direction Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiative Business Optimise operating efficiency while balancing the effectiveness of file processing within the Retail Risk Operations function. Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline. Processes Ensure that credit files are processed while adhering to the process standards defined by CCO, Retail Clients. Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives. Leverage and build credit assessment infrastructure capability to optimize process efficiency. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses. Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Key Responsibilities Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Monitor through the door application quality and provide timely inputs to in-country stakeholders for optimizing risk and reward relationship. Ensure all Credit Initiation policies and procedures comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures Governance Ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. Embed the Group’s values and code of conduct in Credit Initiation to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture. Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal stakeholders o Country Retail Risk Head o RRO Team, Policy Team o Country Business Heads and Product Head, Retail Client segment o In-country governance forums (as may be applicable) o Country Fraud and Collections Heads o Internal IT partners supporting Retail Clients business o HR & L&TD team o Operations, L&C and Customer Experience Management Unit External stakeholders o Auditors and Regulators o Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks o Suppliers, vendors and consultants Other Responsibilities Review files received from lending operations and check file for documentation and Compliance. Risk Analysts to conduct Tele PD or Physical PD as applicable to the case and as defined by the policy. Manage reworks with lending operations and business for completion of additional requirements. Review and Validate legal and valuation reports and also arrive at the final eligibility. Validate banking, Sales turnover and other key financial ratios that are critical for credit decisioning along with pre-booking FRM checks. Highlight relevant deviations with respect to Policy. Maintain TAT & productivity. Perform checks on external websites and check for any adverse media coverage or any other negative referencing on clients. Review of transactions as laid down in the policy along with legal and valuation reports. Prepare credit approval Memo which adequately covers all critical information that are necessary for decision making by Approver. Manage empanelled vendors and monitor their TAT, productivity, TPSA and billing related activities. POA holders to adhere to clauses as specified in their POA Skills and Experience Analysis of financial statement Analytical skills Understanding of the Legal and Technical Ms Excel/Ms Word Qualifications Education MBA/CA qualified with minimum 2 yrs of experience Languages English/Hindi About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 48379 Job Location: Kolkata, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 03/02/2026 Posting End Date: 03/03/2026 : Job Summary Approve daily transactions for selected products as applicable (e.g. traveler’s cheques, cashier’s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits Manage Service Delivery – observe queue time and length; take action as needed to capacitize serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service General Reconciliation and Compliance Activities (may be individually assigned) which may typically include: Dual control of Cash functions Control of Security stationary, deliverables Review of processing entries and vouchers Follow-up with customers for returned deliverables as applicable (eg. cheque-books/ cards/ Pins/ Combi packs, etc) Review of reconciliation proofs for daily control as well as surprise audit proofing Preparation of service quality and productivity management reports and other regulatory returns Rectification of internal control issues Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure a proper control of Keys, combination settings and passwords that protect cash & valuables. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines Key Responsibilities Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Achieve high employee engagement and satisfaction. Ensure optimum teller productivity Contribute to branch performance through referrals, efficient customer service, effective operations controls Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception. Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Graduate/ Post Graduate At least 3-4 years of overall experience Banking operations knowledge Leadership skills Strong Communication Skills Customer and Service Orientation Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Customer Interaction Customer Retention Customer Support Policies, Standards and Procedures Teller Functions About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 48891 Job Location: Delhi, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 10/02/2026 Posting End Date: 23/02/2026 : Key Responsibilities Deliver quality service while carrying out the following transactions among others for customers: Cash deposits Cash withdrawals Demand draft/pay order instructions – accepting and processing Accepting instructions for FD breaks Effecting internal account to account transfers Accepting and processing stop payment instructions Ensure that all of the above services are delivered with accuracy and warmth Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness. General Reconciliation and Compliance Activities at their level, which may typically include: Dual control of Cash functions Control of Security stationary Review of processing entries and vouchers Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/she is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the time. Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace. Ensure that your actions do not put others at risk, Work in a healthy and safe manner. Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Qualifications Graduate/ Post Graduate Anywhere between 1 - 4 years of overall experience Banking knowledge Understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability Customer and Service Orientation Skills and Experience Keen Learner Punctual & Diligent Banking Knowledge Strong Communication Skills Good interpersonal skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 49769 Job Location: Kolkata, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 27/02/2026 Posting End Date: 27/03/2026 : Job Summary Approve daily transactions for selected products as applicable (e.g. traveler’s cheques, cashier’s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits Manage Service Delivery – observe queue time and length; take action as needed to capacitize serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service General Reconciliation and Compliance Activities (may be individually assigned) which may typically include: o Dual control of Cash functions o Control of Security stationary, deliverables o Review of processing entries and vouchers o Follow-up with customers for returned deliverables as applicable (eg. cheque-books/ cards/ Pins/ Combi packs, etc) o Review of reconciliation proofs for daily control as well as surprise audit proofing o Preparation of service quality and productivity management reports and other regulatory returns o Rectification of internal control issues Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivity Ensure timely and accurate submission of all returns both internal and statutory for sales and service Key Responsibilities Ensure a proper control of Keys, combination settings and passwords that protect cash & valuables. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Ensure the candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. The Candidate must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Achieve high employee engagement and satisfaction. Ensure optimum teller productivity Contribute to branch performance through referrals, efficient customer service, effective operations controls Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking The Candidate is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner; o Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: o Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. o The contractors working in your area or for you are working in a safe & healthy manner. Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception. Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Customer Interaction Customer Retention Customer Support Policies, Standards and Procedures Teller Functions Qualifications Graduate/ Post Graduate At least 3-4 years of overall experience Banking operations knowledge Leadership skills Strong Communication Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 50175 Job Location: Jaipur, IND Work Type: Office Working Employment Type: Permanent Posting Start Date: 02/03/2026 Posting End Date: 15/03/2026 : Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts Participate actively in branch sales planning to generate action plans for meeting targets The Candidate is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure high level of customer service in the Branch. Manage difficult customer situations Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Take responsibility for general reconciliation and control activities Find ways to improve operational efficiency and control costs to meet cost budgets Be multi-skilled to handle all kinds of transactions and services in the bank Key Responsibilities Manage growth and attrition of the base, facilitate customer up-streaming. Improve product per customer Ensure the candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. The Candidate must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner; o Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Good Sales exposure Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Qualifications Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 47573 Job Location: Bangalore, IND Global Grade: Band 9 Work Type: Office Working Employment Type: Permanent Posting Start Date: 09/03/2026 Posting End Date: 11/03/2026 : Key Responsibilities Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable) Sign up customers for value added services and digital education (if applicable) Tag the call type accurately as appropriate Give accurate information to customers on his queries / concerns Have high awareness levels on KYC and Anti-money laundering Policy Multi-skilled to handle both inbound and outbound calls (if applicable) Initiate and strive towards achieving set targets and service standards Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable) Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self-closure (if applicable) Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) Customer Data Confidentiality to be strictly adhered to Adherence to compliance with all applicable rules / regulations and group policies Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement Follow up on delinquent accounts to negotiate for timely payments (if applicable) Strategy Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People & Talent Reference all responsibilities related to people and talent matters, for example: Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Graduate Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role) Excellent communication skills in written and verbal English Basic computer skills Strong service / Sales / Collection orientation (as per the job role) Strong knowledge of bank’s products & services and willingness to learn new products Manage conflicts and solve problems Patient, Non-Confrontational, Resilient Positive, polite, cheerful and courteous Flexible to stretch and work across different calendar days and time zones in a week/month Age limit (please specify) if applicable. Skills and Experience Customer handling experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 35680 Job Location: Kolkata, IND Global Grade: Band 6 Work Type: Office Working Employment Type: Permanent Posting Start Date: 10/03/2026 Posting End Date: 24/03/2026 : Job Summary As a Relationship Manager, you'll be responsible for managing and developing relationships with clients of SME Banking to drive business growth and meet the bank's strategic objectives. You’ll provide client needs-based solutions, structure appropriate credit facility, and execute various banking transactions. You’ll identify prospects and convert to generate new business and proactively build trusted client relationships to maintain a portfolio of active and growing customers. This is an opportunity for you to demonstrate your relationship management, sales, customer service and communications skills. Our Relationship Managers can advance their careers across client segments or explore roles across Wealth and Retail Banking. About our Wealth and Retail Banking business We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients. We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance. We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group. Key Responsibilities Identify prospects and convert in line with the Bank’s direction. Provide client-centric solutions, structure appropriate credit facility, and execute various banking transactions. Maintain a portfolio of active and growing customers. Market and sell broad range of products such as Trade Services, Lending, Cash Management and Wealth. Prepare credit proposal and loan application of customers. Work closely with credit team to ensure good quality lending decisions are made. Implement agreed business plan to achieve sales/ revenue targets. Skills and Experience 5+ years of relevant experience in serving business, commercial or corporate clients. A track record in new client acquisition. Sound product knowledge on Trade, Cash Management, Lending and FX and strong understanding of local industries, supply and value chains and market environment. Experience servicing international businesses under the cross-border context. Ability to speak Mandarin fluently is a plus. Sound knowledge of wealth products. Outstanding communication and presentation skills. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 50406 Job Location: Bangalore, IND Global Grade: Band 8 Work Type: Office Working Employment Type: Permanent Posting Start Date: 16/03/2026 Posting End Date: 03/04/2026 : Job Summary Communicate effectively and work collaboratively with project stakeholders, Interface teams and Performance Test team during planning, preparation & execution stage to ensure timely & quality of delivery Demonstrate team work and collaborative efforts always and create a healthy & vibrant work environment in the work place Prepare and publish Demand & Supply of testing resources to application delivery team and ensure optimum use of testing resources Ensure test strategizing and planning, budgeting, estimating, tracking and running the tests is as per the plans and within approved budgets. Ensure test cycles are run as per the quality processes, and under the governance structure agreed with all stake-holders in the test strategies and test plans All Test artefacts prepared by self and the team, meets the Testing standards & process requirements Develop skills set of the team on automation tools & utilities consistently All projects testing to be delivered within the estimated cost & schedule and with quality outcome Manage day-to-day testing activities and provide timely resolution of the issues reported by the team Highlight risks proactively to project stakeholders, work collaboratively with them to mitigate any project risks, to resolve any critical issues and try to bring the project on track during testing phase Ensure all the test results/evidences are available, defect logging and make sure the correctness of defect classification by the team as per the guideline document Ensure the quality of the DSR, WSR & MSR prepared by the team/self, and make sure the reports contain, concise & precise testing progress update, risks & issues and relevant testing metrics Ensure that test leads and teams work closely with the delivery functions and comply with testing, configuration and release management processes for the projects responsible Provide inputs to management to enhance the quality of testing, testing efficiency, new testing approach, productivity improvement and thereby reduce the testing window/timelines Ensure documentation of software product defects and track it to closure No functional defects leakage to UAT & Production Perform resource capacity planning (ramp up /down, increasing strength of automation resources and Perm staff) on regular basis, based on the BOW, D&S and Organisation / Business function policy Adhere to the company’s Compliance requirements & Policy standards Follow the Organisation’s QA process, Testing standards & Controls Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders PO, EA, Architect team, Infra, downstream systems Qualifications EDUCATION: Graduate/Engineer in Computer Science, Engineering or a related field Skills and Experience Selenium, Java, Cucumber HP ALM, ADO, MS Project Documentary Trade Domain knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 50244 Job Location: Bangalore, IND Global Grade: Band 5 Work Type: Office Working Employment Type: Permanent Posting Start Date: 16/03/2026 Posting End Date: 24/03/2026 : Job Summary The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCR and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We are currently hiring a Policy Implementation Manager (AVP) based in Bangalore to strengthen the team. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders. Key Responsibilities Strategy The KYC Policy Implementation (“PI”) team within CIB Coverage COO manages the implementation of Group and local KYC requirements for CIB originating from 2nd Line Compliance (AML Policy and CFCR) and applied by the First Line community of Country/Regional Business Teams, Client Management Teams and Delivery Operations Teams in-country and in Global Banking Services (GBS). The Team also actively supports the current Transformation programme via expert policy input into the design and development of the target state KYC processes, data structures and platforms. We are currently hiring a KYC Policy Implementation Manager based in Bangalore to support: The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing The KYC tenet of the Fit For Growth Transformation programme and the implementation of a Trigger Based framework to ongoing KYC Reviews. Business Support the Business in understanding the impacts of changes in regulatory requirements; Approach implementation of changes from a Business, Client, and RM lens; Processes Policy Implementation Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda: Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes; Support the implementation and enhancements of systems, processes, and controls; Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements; Support training and communications to the user community; Facilitate ongoing improvement of KYC/CDD processes; Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control. Fit For Growth Transformation – KYC Trigger Based Reviews Act as KYC Subject Matter Expert to the programme Ensures compliance of business rules engine to internal policies and procedures Redevelop Line of business procedures to match the new operating model Review and sign off fitness of individual capabilities such as Trigger Rules engine, data aggregator Support engagement with the Network countries in their adoption of the framework Assess local KYC requirements against Global Key Risk Attributes and support codification thereof Participate in other ad-hoc aspects of the programme Risk Management Support the application of risk management disciplines as required such as recording and tracking of risk events; Follow at all times operational risk management requirements. Governance Adhere at all times to applicable governance requirements. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders KYC Process Owner FFG and CL Transformation stream Leads Regional, cluster and in-country Client Management Teams (CMT) and CDD Execution Teams GBS Operations Group, Cluster and Country Conduct and Financial Crime Compliance (CFCC) Country Operational Risk Product Owners for core Client Life Cycle Management systems and tools Other stakeholders as involved from time to time in the policy implementation process Qualifications Master’s degree, minimum Certification in Compliance, Risk or Governance desirable Skills and Experience Minimum 10 years’ experience in Corporate and Investment Banking Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes Experience in change and transformation programmes Solid understanding of the industry’s products and services Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations) Demonstrable ability to work effectively across stakeholder groups and geographical boundaries Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential Aptitudes and Skills Ability to work autonomously to strict timelines, to report progress and escalate issues Intellectual curiosity, ability, and willingness to learn Logical, lateral and critical thinking Strong business writing and communication skills Effective verbal communication Data analysis and presentation skills, fluency in MS Excel and PowerPoint Strong interpersonal skills supporting the ability to create effective work relationships across a diverse range of functions and geographies; Proactive and positive with the ability to apply independent judgement Focused, organised and results oriented Assertive, tenacious, and willing to challenge when required Role Specific Technical Competencies Written Communication Verbal Communication Interpersonal Skills MS Office Data analysis – Excel Presentation – PowerPoint About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers
Requisition Number: 34575 Job Location: Bangalore, IND Global Grade: Band 7 Work Type: Office Working Employment Type: Permanent Posting Start Date: 16/03/2026 Posting End Date: 20/03/2026 : Job Summary Strategy Meet the business objectives initiated by the respective country Business Banking Segment Customer focused need-based selling Deepen customer relationship and maximize penetration Business Achieve MOM Business targets of both NTB & CASA as per Performance scorecard. Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product Processes Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints People and Talent Build a transparent and collaborative culture in which incentives are based on support of Client Income with specific performance metrics on the Bank's values. Key Responsibilities Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance – Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Governance Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – Business Banking to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Business Banking Skills and Experience Business – Market Knowledge Business – Products and Processes Qualifications Must be a graduate. MBAs would be an advantage Candidates having Sales experience of at-least 3-4 year in the Business Banking segment; especially in sourcing and managing Quality cash rich Current Accounts from Cash rich sectors like IT, ITES, E-Commerce, Start up, MNC, and Other New Age corporates. Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Requisition Number: 50820 Job Location: Bangalore, IND Global Grade: Band 5 Work Type: Office Working Employment Type: Permanent Posting Start Date: 16/03/2026 Posting End Date: 28/03/2026 : Job Summary The AI Product Owner – CIB Operations is responsible for owning and delivering defined AI solutions, products or product features into CIB Operations, focusing on AI-enabled digitisation of core operational processes and implementing AI‑enabled workflows. The role supports the AI product roadmap, translates CIB Operations needs into clear backlog items, and works with delivery teams to ensure timely, controlled, and user‑centred delivery. The role contributes to value realisation by driving adoption, monitoring outcomes, and continuously improving AI products and solutions based on user feedback and operational metrics. Key Responsibilities Strategy Define, deliver and own AI products and capabilities within CIB Operations, aligned to AI strategy, roadmap and flagship use cases Support delivery of MVPs and incremental enhancements aligned to agreed roadmaps. Business Work closely with CIB Operations users and SMEs to understand pain points and improvement opportunities where AI can be a point of difference. Translate business and operational requirements into clear user stories, acceptance criteria, and prioritised backlogs for CIB AI enablement Ensure delivered AI functionality meets business, control, and regulatory requirements. Act as the primary point of contact for day‑to‑day AI product queries and clarifications. Support benefits tracking by defining and monitoring operational KPIs (e.g. cycle time, error rates, adoption). Escalate delivery risks, dependencies, or scope issues to senior product leadership in a timely manner. Processes Participate in sprint planning, reviews, and retrospectives with engineering and delivery teams. Support user readiness and adoption through clear process design, documentation, and user walkthroughs. Ensure new products or changes are embedded into existing operational processes with minimal disruption. Collect and analyse user feedback and usage data to inform backlog refinement and prioritisation. People & Talent Drive a mindset shift for AI enablement via early wins, feedback loops, and user engagement Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the squads and work in collaboration with all partners Risk Management Ensure product requirements incorporate appropriate internal controls, data handling standards, and risk considerations. Work with Risk, Compliance, and Technology partners to address control gaps or audit actions relevant to the product. Demonstrate awareness of key operational risks and follow established procedures for issue escalation and remediation. Governance Ensure compliance with all salient SCB governance frameworks where there are direct touch points with them or any subsequent downstream influence from the AI enablement Team Represent the AI enablement team at any relevant investment and risk Forums and Committees Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours Key stakeholders CIB Operations MT CIB AI COE CIB Technology Group CDO AI Team Functional partners in Risk, Compliance, HR, Finance, Legal, Audit Other Responsibilities Promote the Group’s brand and Here for good with employees, clients and regulators. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Maintain effective communication with key stakeholders Skills and Experience Business Process Improvement Change Management AI Product Development Data Engineering Qualifications Degree level education or equivalent practical experience. 8-10 years of experience in product ownership, business analysis, operations change, or technology delivery within financial services. Experience with AI products, tools and solutions Exposure to CIB Operations, process improvement, or workflow digitisation in a banking environment preferred. Familiarity with agile delivery methods (e.g. Scrum, Kanban). About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.