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EXL Services
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Lead Assistant Manager

Lead Assistant Manager

EXL Services

5 - 15 years

9 Lacs

Noida

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

data inventory resolve compliance transactions monitoring workflow

Work Mode

On-site

Job Type

Part Time

Job Description

Lead Assistant Manager

EXL/LAM/1383357

Insurance Property & CasualtiesNoida

Posted On

11 Jun 2025

End Date

26 Jul 2025

Required Experience

5 - 15 Years

Basic Section

Number Of Positions

Band

Band Name

Lead Assistant Manager

Cost Code

D003451

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

900000.0000 - 950000.0000

Complexity Level

Back Office (Complexity Level 3)

Work Type

Work From Office – Fully Working From EXL/ Client Offices

Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Property & Casualties

LOB

Back Office

SBU

Operations

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

INSURANCE

MS OFFICE

READING COMPREHENSION

PROBLEM SOLVING

Minimum Qualification

GRADUATE

Certification

No data available

Job Description

Manage Payment and Forms team
Ensure no Penalties or Interests are incurred on cases due to delay in processing
Provide overall view of SLAs & inventory to the stakeholders
Responsible for overall team performance on defined SLAs
Capable to manage/ resolve escalations
Ensure compliance with all regulatory/ legislative/ DOI requirements
Provide inputs and insights to enhance team knowledge and skill
Ability of managing team & balancing workloads
Sound knowledge of US Insurance and WC claims life cycle
Handle assigned claims and leverage digital platforms to enable effective operations
Communicate with the Onshore Team about any issues that arise
Ongoing transactions, monitoring and taking corrective actions where necessary or making incremental improvements

Workflow

Workflow Type

Back Office

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