About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings; The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively Monitoring Them; And The Merlin AP Agent Further Enhances Efficiency By Automating Invoice Processing With Exceptional Speed And Accuracy.We Are An Equal Opportunity EmployerZycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.We are seeking an
experienced professional with an MBA in Operations or Supply Chain Management
to join our
Spend Function
. This role requires a strong blend of
analytical expertise and customer engagement
, with nearly
70% of time spent in customer‑facing interactions
. The ideal candidate will be comfortable engaging with senior stakeholders, influencing decisions through data‑driven insights, and leading spend analysis initiatives end‑to‑end.
Key Responsibilities
Spend Analysis & Strategic Insights
- Lead end‑to‑end spend analysis across categories, suppliers, regions, and business units.
- Develop and maintain robust spend classification, cleansing, and normalization methodologies.
- Identify cost‑reduction, demand management, supplier consolidation, and compliance opportunities.
- Provide actionable insights to sourcing, category management, and leadership teams to support strategic decisions.
- Build and review spend dashboards, executive reports, and KPI frameworks.
Customer & Stakeholder Management (70%)
- Serve as a trusted advisor to internal and external customers on spend visibility and optimization initiatives.
- Conduct senior‑level presentations, business reviews, and workshops with procurement leaders and CXOs.
- Understand customer business priorities and translate them into analytical and operational deliverables.
- Manage expectations, timelines, and outcomes for multiple stakeholders simultaneously.
- Influence decision‑making through clear storytelling backed by data.
Operations, Governance & Process Excellence
- Drive standardization and continuous improvement of spend management and reporting processes.
- Define governance models, data quality standards, and operating rhythms for spend analytics.
- Collaborate with cross‑functional teams including Procurement, Finance, Operations, IT, and Data teams.
- Support automation, digitization, and advanced analytics initiatives (e.g., Power BI, Tableau, AI‑enabled spend tools).
- Mentor junior analysts and review analytical outputs for quality and accuracy.
Skills & Competencies
Functional & Analytical Skills
- Strong domain knowledge of Procurement, Strategic Sourcing, Supply Chain, and Operations.
- Hands‑on experience with spend analysis, cost modeling, and supplier performance analytics.
- Advanced proficiency in Excel; strong experience with Power BI / Tableau / other BI tools.
- Ability to work with complex, large‑scale datasets and convert them into executive‑ready insights.
Communication, Leadership & Aptitude
- Exceptional verbal and written communication skills, with confidence engaging senior leadership.
- Strong executive presentation and data storytelling capabilities.
- High analytical aptitude with structured problem‑solving and decision‑making skills.
- Customer‑centric mindset with strong stakeholder and conflict‑management abilities.
- Ability to work independently in a fast‑paced, ambiguous environment.
Education & Experience
- MBA in Operations / Supply Chain Management / Logistics / Procurement from a recognized institute.
- 2–7 years of relevant experience in spend analysis, procurement analytics, sourcing, or consulting.
- Prior experience in customer‑facing or stakeholder‑heavy roles is strongly preferred.
What We Look For
- Professionals who can balance deep analytics with high‑touch customer engagement.
- Individuals with a consultative approach and strong business acumen.
- Proven ability to influence outcomes through data and communication.
- High learning agility and ownership mindset.
Job Requirement
- MBA in Supply Chain and Operations
- 2-7 years of relevant experience
- Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
- Excellent written and oral communication skills is a must.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Collaboration with various internal and external stakeholders.
- Ability to learn, execute and excel. Multitask and work with priorities.
- This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
- Working hours : As per the geography and region assigned.
What We Offer
- Opportunity to work with global Fortune 500 clients in a high-impact, premium support capacity.
- A collaborative and innovative work culture where customer satisfaction is at the heart of what we do.
- Professional growth opportunities with exposure to cutting-edge SaaS procurement technology.
- Competitive compensation and benefits.
About Zycus
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.
