Job
Description
Position at India Who We Are Insurity’s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities. To talk the talk, we must walk the walk. We are the largest cloud-based insurance software provider for the Property & Casualty market. In 2021, we were trusted by 15 of the top 25 P&C carriers – now, in 2025, we are trusted by 22 of the top 25 P&C carriers. That’s proof we walk the walk. While our product suites are some of the most compelling in the industry, it’s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us. Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program. Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity. What’s In It For U Hybrid Workforce: Our hybrid workforce model supports building strong connections with your team members and a great culture. Generous Time Off: Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you. More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average. Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program. Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses. Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. Insurity’s Next Salesforce Admin Join our dynamic Business Operations Team and be at the heart of driving organizational success! As a key player in this team, you'll manage cutting-edge enterprise applications, streamline processes, and provide insightful analysis that shapes our strategic direction. You'll collaborate with various departments, lead exciting initiatives, and ensure seamless vendor management. This role offers the opportunity to make a significant impact by enhancing operational efficiencies and fostering innovation. If you're passionate about optimizing business operations and contributing to a thriving organization, this is the perfect role for you! The Salesforce Admin role involves managing and optimizing the Salesforce platform, including user management, customization, and integration with other systems. This position requires experience with CPQ-like solutions and document generators similar to Conga, ensuring efficient and accurate configuration, pricing, and quoting processes. The ideal candidate is detail-oriented, proactive, and has strong problem-solving skills. They should be able to communicate effectively with various stakeholders and work collaboratively within a team to meet the organization's needs. What Our Salesforce Admin Will Do Provide exceptional employee support Participate and refine business system requirements including estimates for completion Support and administer Salesforce, add-ons and plugins Actively participate in the change management of various enhancements and break/fix activities of other applications within Salesforce, e.g., Conga, Nue (CPQ-like solution) Be subject matter experts of the workflows, automations and rules of assigned business units Provide ownership and regular updates of issues including supporting users with best practice advice, until request has been resolved Evaluate, diagnose, research, analyze and provide solutions to simple and medium-complexity problems encountered Proactively plan and implement upgrades for the Salesforce, add-ons and plugins; and support licensing and user management to support a large user population Ability to effectively communicate and build strong working relationships with team members Dependable, accountable, and responsive to employee and business needs; willingness to be on call and support critical issues that arise in the evening or on weekends Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc. Support M&A data imports from legacy systems to our core systems Identify potential software issues, formalize steps to recreate these issues and document how to troubleshoot or fix Manage system access and permissions configurations to ensure compliance and enforce best practices Create, manage, and support on how to leverage available tools for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes Able to create in-app reports, dashboards and views based on different user requirements and enable stakeholders to leverage other means that can provide them with required insights Create and maintain knowledgebase documentation, as well as standard operating procedures Provide scheduled and ad-hoc demos and trainings of the tools available in the assigned application suite Work with cross-functional teams to identify problems and potential solutions Implement and test simple and medium-complexity business rules Work with business users to identify impact and assist with test case development Keep up to date with business system releases, features, and best practices Other duties as assigned Who We’re Looking For 2+ years’ professional work experience with Salesforce Highly Proficient knowledge and experience with: Salesforce platform at admin and super-user level SAFe, Scrum, Agile and continuous integration, and continuous deployment practices Detail oriented team player with strong skills developing collaborative relationships Ability to troubleshoot user and system-level issues and deliver scalable and timely solutions Strong organizational skills with the ability to multitask and work independently in a fast-paced, ever-changing environment Managing reports in an assigned application suite and supported reporting applications MS Office Power BI Perform the following skills at a highly proficient level: Excellent communication skills Analytical and critical thinking Process oriented mindset. Rich experience in the enablement of enterprise-level processes using an assigned application suite. Written and oral English communication Time management including work planning, prioritization, and organization Ability to operate in a rapidly changing environment with urgency, ownership, and accountability Ability to accurately prioritize work items, make sound judgments, work to improve the employee experience, and get the right things done Ability to handle multiple priorities or tasks Self-starter and quick learner Detail-oriented Active listener Ability to collaborate and work autonomously Flexible and adaptable Strong leadership abilities Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. Show more Show less
