Sales Team Manager

Job Title : Sales Manager/Sales Team Lead

Location : Remote

Salary : 12-13 LPA

Shift : USA Shift (Between 07:30 PM to 05:30 AM IST)

About Us

Sales Team Leader / Supervisor / Manager

Key Responsibilities

Team Leadership & Performance Management

• Lead, coach, and mentor a team of inside sales representatives to achieve weekly, monthly, and quarterly targets.
• Conduct daily/weekly sales huddles, training sessions, and performance reviews.
• Develop KPI dashboards and ensure team adherence to activity metrics, call volumes, and conversion rates.

Sales Strategy & Execution

• Drive outbound calling strategies for hospitals, clinics and distributors.
• Implement structured sales processes in an otherwise evolving or unstructured environment.
• Develop call scripts, objection-handling frameworks, and sales enablement materials.

Customer Management

• Engage directly with U.S.-based healthcare buyers, procurement managers, pharmacies, and hospital administrators.
• Support escalations, complex negotiations, and key account management.
• Build and maintain strong customer relationships to increase repeat business and customer satisfaction.

Team & Cross-Functional Collaboration

• Work closely with Production, Distribution, Customer Service, and Quality teams to ensure seamless order flow and customer experience.
• Provide feedback to management on product demand, customer trends, and competitive intelligence.

Reporting & Analytics

• Track sales performance, pipeline development, forecast accuracy, and market behavior.
• Present weekly and monthly team performance reports to senior leadership.

Qualifications

Required

• 5+ years of telephone-based sales experience

  , preferably across more than one industry if not pharma.
• Experience

  leading a sales team atleast 3 years of experience

  (supervisor, team lead, or manager level).
• Must have worked in an

  unstructured or rapidly evolving environment

  and demonstrated ability to create structure.
• Prior experience working with

  U.S. customers or the U.S. market

  —healthcare or B2B preferred.
• Strong communication, coaching, and motivational skills.
• Proven track record of meeting or exceeding sales targets.
• Strong CRM experience (HubSpot, Salesforce, Zoho, or similar).

Preferred

• Pharmaceutical, medical device, or healthcare sales background.
• Experience selling to hospitals, clinics, pharmacies, or distributors.