Job
Description
About US
Behind every great customer conversation, theres a product quietly doing the heavy lifting we build those SaaS Labs makes customer conversations smarter with JustCall, CallPage, and ServiceAgent ai Over the last decade, weve scaled to $40M+ ARR and a 300+ strong team across India, the US, and other regions, while building the AI-powered backbone for how businesses talk to their customers Our platform unifies calls, SMS, WhatsApp, and advanced AI capabilities including conversation intelligence, real-time agent assist, AI coaching, sentiment analysis, and our flagship AI Voice Agent (AIVA) With 100+ integrations across the GTM tech stack, were transforming into a full-fledged conversation intelligence platform Were stepping into a big year at JustCall AI with a clear, ambitious roadmap already in place and were looking for an AI-native Product Manager with strong fundamentals to help us execute it Youll play a core role in scaling our AI products across the JustCall AI and AI Pod charter, turning roadmap bets into real, high-impact experiences for customers across the globe If youve worked on mature AI platforms, shipped scalable B2B products, and love solving real customer problems end-to-end, this is where youll feel at hom About the Opportun ityThis role focuses on engaging, qualifying, and nurturing inbound leads to create high-quality sales opportunities and fuel pipeline growth As the first point of contact, the SDR delivers an exceptional customer experience while maintaining high lead-response rates and optimizing conversions Success in this role requires strong communication skills, accurate CRM management, and the ability to adapt quickly in a fast-paced SaaS environment A results-driven mindset and commitment to exceeding targets are essential to driving revenue impa What Youll Br ing:Education: Bachelors DegreeExperience: 2-5 Years of experience in Software Sales/PreSales Should have experience in selling to the US/UK/Australia/ EMEASkills: You embody our Core Values: We are hungry craftspeople We have grit We are honest We take ownership We have each others back no matter what Were one with our customers We find strength in diversity and inclus ion Hands-on experience with multiple sales techniques and methodologies BANT/MEDD PICC Track record of achieving sales quotas, passion for sales and sales processes, and understanding of sales performance met rics Experience with Sales Tech Stack Ideally Salesforce, Hubspot, Salesloft, Sales Navigator, Lusha, Apollo, Zoom info Excellent communication and negotiation sk ills Resilient in the face of object ions Willingness and desire to work in a fast-paced and high-growth environ ment What Youll Do (and Love D oing):Engage potential customers through calls and emails, serving as the first point of contact in the sales funnel Ask persona-based qualifying questions and schedule high-quality meetings for the AE team Develop deep product expertise across our entire platform while staying informed about the competitive land scape Build strong business acumen by researching how various organizations operatetheir leadership structure, challenges, and daily pain p oints Identify customer needs and recommend the right products or solutions, tailoring offerings to maximize value and satisfa ction Stay up on new product features, service enhancements, and pricing plans to confidently communicate with pros pects Re-engage warm leads who previously showed interest but didnt convert, ensuring consistent and thoughtful follo w-ups Consistently achieve targets and maintain accurate documentation in Salesforce and other relevant tools Partner closely with Account Executives to manage a healthy pipeline and ensure seamless handoff of qualified opportun ities Participate in daily team huddles to review goals, share learnings, and celebrate wins
