Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Finance Fianance Executive Noida, Uttar Pradesh Work Type: Full Time Apply Now We are seeking a detail-oriented and proactive Finance Executive to join our team. The ideal candidate will be responsible for maintaining accurate financial records, ensuring compliance with statutory regulations, and supporting financial audits. This role requires a thorough understanding of financial processes, attention to detail, and strong problem-solving skills. Qualification Strong knowledge of Indian financial regulations, GST, and TDS 4-5 years of relevant experience Proficiency in MS Excel and other financial tools Exceptional attention to detail and problem-solving abilities Excellent communication and interpersonal skills Key Responsibilities Maintain accurate records of financial transactions, including sales, purchases, salaries, expenses, and taxation. Ensure timely and accurate recording of all financial transactions for the entity. Record and reconcile bank accounts, investments, petty cash, wallets, and credit card transactions. Oversee vendor management, including invoice processing and reconciliations. Ensure compliance with TDS, GST, and other statutory requirements for every transaction. Track prepaid expenses and prepare monthly accruals and provisions. Ensure systematic retention and organization of financial documents. Assist in internal and external audits by providing transaction proofs, compliance documents, and required reports. Handle additional responsibilities as assigned by management. About SaaS Labs aaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile* Total Experience (in years)* Current CTC (in lacs)* Expected CTC (in lacs)* Notice Period (in days)* Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
We are seeking a detail-oriented and proactive Finance Executive to join our team. The ideal candidate will be responsible for maintaining accurate financial records, ensuring compliance with statutory regulations, and supporting financial audits. This role requires a thorough understanding of financial processes, attention to detail, and strong problem-solving skills. Qualification: Strong knowledge of Indian financial regulations, GST, and TDS 4-5 years of relevant experience Proficiency in MS Excel and other financial tools Exceptional attention to detail and problem-solving abilities Excellent communication and interpersonal skills Key Responsibilities: Maintain accurate records of financial transactions, including sales, purchases, salaries, expenses, and taxation. Ensure timely and accurate recording of all financial transactions for the entity. Record and reconcile bank accounts, investments, petty cash, wallets, and credit card transactions. Oversee vendor management, including invoice processing and reconciliations. Ensure compliance with TDS, GST, and other statutory requirements for every transaction. Track prepaid expenses and prepare monthly accruals and provisions. Ensure systematic retention and organization of financial documents. Assist in internal and external audits by providing transaction proofs, compliance documents, and required reports. Handle additional responsibilities as assigned by management. About SaaS Labs: SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Customer Experience Customer Success Associate Bengaluru, Karnataka Work Type: Full Time Apply Now Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realise the value of the services we offer. A good Customer Success Associate must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a conduit between the customer and our company. As a Customer Success Associate, you shall manage a portfolio of customers, develop relationships with multiple stakeholders, drive product adoption, work on their value realisation and also help their expansion over time. This role caters to customers in the US, EMEA and Australia regions. The portfolio and shifts would be decided based on business needs and individual skills Qualifications 2+ years of experience in a B2B SaaS domain and Customer-facing roles like Customer Success, Sales or Customer Support, focused on US & EMEA customers Should have experience in engaging with Senior Executives Graduation in Science, Engineering, and Commerce fields from an accredited college or university. A postgraduate degree would be beneficial Key Responsibilities Build value-based relationships with the customer stakeholders, and build them into champions and advocates Own the customer journey, and ensure product adoption, renewal, and identification of expansion opportunities Identify product usage gaps and consult with the customer on the actionable solutions Collaborate closely with Account Managers and Account Executives to identify and close opportunities for upselling, cross-selling, and development of customers’ success plans based on their desired outcomes Drive customer advocacy through reviews, testimonials, references, customer meetups, webinars, case studies, etc. Must-Have Skills Exceptional ability to communicate and foster positive business relationships with customers as well as internal stakeholders Exemplary written and verbal communication skills to work with global customers Experience working with at least one Customer Success tools like Gainsight, Totango, ChurnZero, or similar ones Strong problem-solving and analytical skills with the ability to derive actionable insights and recommendations from data Proven track record of driving customer success and retention Ability to work across varied customer segments Good understanding of SaaS and business processes Ability to manage customers at scale and function in fast-paced environments Good-to-Have Skills Ability to translate customer needs into technical requirements for internal stakeholders Has worked with global customers and across different segments in the past Other Essential Qualities For This Role Customer-first mindset is a must Bias for action and a sense of urgency to get things done for customers Able to multitask efficiently under time pressure Sense of accountability Benefits/Perks Opportunity to work and collaborate with a global team spread across 6 countries Routine hackathons and learning boot camps to promote knowledge sharing About SaaS Labs SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honoured with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile* Are you open to working in the US shift? (Timings are from 6 PM to 3 AM IST)*--Choose-- Yes No Current CTC (in lacs)* Expected CTC (in lacs)* Notice Period (in days)* Total Experience (in years)* Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Who we are: SaaS Labs is a global SaaS company automating high-volume prospect and customer communications for sales and support teams at over 7000 growing businesses. One of the fastest growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), EasyCalendar (Scheduling Software), CallPage (Callback Automation), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team with over 300 passionate problem solvers. With innovation, experimentation and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). About the role: JustCall is looking for an experienced SEO content writer to join our content team. You should be able to create both short and long-form B2B content, develop briefs, and review work from others. We are looking for someone who loves writing and storytelling, follows pop culture, and understands US and global cultural differences. You should also know how to write for customer facing teams such as sales and customer service. What you'll do: Create detailed content briefs for external writers and agencies Write and edit content internally, including blog articles, product pages, and more Review content from vendors to ensure quality and alignment with guidelines Provide feedback on peer content for accuracy and effectiveness Conduct keyword and topic research, including competitor analysis and gap analysis Contribute to developing AI workflows for content creation and research Monitor content performance monthly, analyze gaps, and make improvements as needed Qualifications: C1-level English proficiency (C2 is a plus) At least 2 years of experience in SEO content writing (please include a portfolio) Strong writing, editing, and research skills to produce accurate and informative content Experience creating content briefs for writers Experience managing external vendors (nice to have) Basic SEO knowledge, including competitor page analysis, gap analysis, and keyword research Ability to write in an engaging, conversational style that stands out from AI-generated content Familiarity with SEO tools like Google Search Console, Google Analytics, Google Keyword Planner, Semrush, and SurferSEO Ability to use AI tools to improve efficiency without compromising content quality Benefits and Perks: Opportunity to work with a truly global team spread across six countries (including Europe and North America) An inclusive workspace with open communication and no unhealthy competition Flexible working hours Company events and offsites Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
Remote
Full Time
Shape the Future of SaaS. Make Your Impact Today! Join SaaS Labs, where innovation meets excellence! SaaS Labs is a global SaaS company powering over 6000 businesses worldwide with its software ecosystem focused on automation, productivity, and collaboration. Backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. We are currently hiring for JustCall, a comprehensive communication platform that enables global businesses to connect with their customers more efficiently . Qualificatio n:Bachelors in Computer Science or Information Technology Engineering or releva nt5-8 years of experience in working with production systems and software engineeri ngExposure to Google Clo ud Key Responsibilitie s: Responsible for overall VMs, Docker & Kubernetes setup and configurat ionTroubleshoot and resolve issues within the VMs, Docker & Kubernetes environm entScripting in bash/pyt honWorking on tools like Jenkins, DevOps, Jira, e tc.Setting up critical infrastructure manually or by automat ionSolving infrastructure-related problems at sc ale Must Ha ves:Bachelor’s/Master’s degree in Computer Science or related f ield5-8 years of experience in working with production systems and software enginee ringAt least 1 year of experience on GCPProficiency in managing on-call support within DevOps environme nts.Experience in using configuration management tools such as Jenkins, Terra formExperience in working with monitoring systems like Site 24*7, Grafana, PagerDuty, NewRelic etc.Experience in working with server logging and log collection like Fluentd, Logstash, Kibana, etc.Nice to have: Experience with RDBMS software such as MySQL & Load Bala ncer Other essential qualities for this r ole: Proficient and fast in implementing required processes across teamsInnovative and open to trying/learning new things to improve the system or proc essesOpen to taking initia tivesGood communication skills for explaining requirements across teamsHigh personal and professional integrity and trustworth iness Benefits/ Perks:Enjoy a 5-day work week with the flexibility to work from home 2 days a weekOpportunity to experience implementation of features/products from the gro und upRoutine hackathons and learning boot camps to promote knowledge s haringA healthy space for new ideasTake advantage of flexible holidays, allowing you to plan your vacations according to your needsCelebrate collective success with frequent recognition of our team's ef forts. About Sa aS LabsSaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of their ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We would love to work wi th you. App ly now! Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Finance Finance Executive Noida, Uttar Pradesh Work Type: Full Time Apply Now We are seeking a detail-oriented and proactive Finance Executive to join our team. The ideal candidate will be responsible for maintaining accurate financial records, ensuring compliance with statutory regulations, and supporting financial audits. This role requires a thorough understanding of financial processes, attention to detail, and strong problem-solving skills. Qualification Strong knowledge of Indian financial regulations, GST, and TDS 4-5 years of relevant experience Proficiency in MS Excel and other financial tools Exceptional attention to detail and problem-solving abilities Excellent communication and interpersonal skills Key Responsibilities Maintain accurate records of financial transactions, including sales, purchases, salaries, expenses, and taxation. Ensure timely and accurate recording of all financial transactions for the entity. Record and reconcile bank accounts, investments, petty cash, wallets, and credit card transactions. Oversee vendor management, including invoice processing and reconciliations. Ensure compliance with TDS, GST, and other statutory requirements for every transaction. Track prepaid expenses and prepare monthly accruals and provisions. Ensure systematic retention and organization of financial documents. Assist in internal and external audits by providing transaction proofs, compliance documents, and required reports. Handle additional responsibilities as assigned by management. About SaaS Labs aaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile* Total Experience (in years)* Current CTC (in lacs)* Expected CTC (in lacs)* Notice Period (in days)* Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
At SaaS Labs, we're looking for an experienced Manager, Product Marketing to drive a team of product marketers to deliver compelling, high-impact product launches. You’re a natural collaborator and a fantastic writer because you’ll be partnering closely with our product, content, and growth teams on product messaging, demand generation campaigns, and sales enablement for each product launch. Key Responsibilities: Own the GTM strategy and execution for all product launches in partnership with the Product team Develop and refine the positioning and messaging for each product launch, ensuring they stand out in a competitive market. Collaborate closely with product management to align marketing strategies with product roadmaps and launches Research the market, share competitive intelligence, and build battle cards, pitch decks, and one-pagers required to support pipeline growth and drive conversions for each launch Own the process of gathering and analyzing customer feedback, market, and competitive data to inform product development and marketing strategies. Utilize insights to create compelling, data-driven narratives that drive engagement and adoption Create and oversee the creation of compelling content such as product pages, blogs, videos, and articles to support feature launches Track, analyze, and report on the performance and impact of each launch to executive leadership, with continuous improvement recommendations Manage a team of 3-5 experienced product marketers Qualifications: 7+ years of experience in global SaaS marketing for SMB and mid-market businesses Bachelor's degree in Marketing, Engineering, Computer Science, or a related field Excellent storytelling, writing, editing, and proofreading skills Managed teams of at least 3 Product marketers for more than 2 years Experience as a product manager is a plus Skills: You are a customer-obsessed marketer who demonstrates a deep, data-based understanding of the user to advocate effectively for their needs across the business You are an exceptional communicator (written, verbal, and visual) who builds rapport with internal collaborators and customers You craft high-quality, plagiarism-free content that fuels both customer acquisition and adoption You also follow popular culture and understand American/Global cultural references You prefer a "test and learn" approach to continuously optimize marketing campaigns, including A/B testing, segmentation analysis, and performance tracking You have an entrepreneurial approach and passion, a sense of urgency, and an ability to drive meaningful change in the industry You are an experienced manager who can drive and inspire a team Benefits/Perks: Opportunity to work and collaborate with a global team spread across 6 countries Routine hackathons and learning boot camps to promote knowledge sharing About SaaS Labs SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Who we are: At JustCall, we’re transforming how businesses connect with customers, smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact. If you’re a creative thinker who loves turning ideas into action and wants to build a brand that’s redefining communication, we want to hear from you. Come grow with us, where innovation meets marketing magic. About the role: The CRO Specialist will be responsible for optimizing the performance of marketing funnels, landing pages, and website experiences to maximize conversions. This role requires a deep understanding of user behavior, data analysis, and A/B testing to identify opportunities and drive measurable growth. The ideal candidate will leverage their expertise in experimentation, UX design, and analytics to create high-impact solutions that improve the customer journey. What you'll do: Analyze and optimize key touchpoints (e.g., landing pages, sign-up forms, checkout processes) to increase conversion rates. Design, implement, and analyze A/B and multivariate tests to validate hypotheses and improve user experience. Track key performance metrics (KPIs) such as conversion rates, bounce rates, CTR, and CAC using tools like Google Analytics, Tableau, Hubspot and provide actionable insights. Excel in meticulous planning, whether it’s setting up experiments, QAing tests, or documenting results. Your ability to manage multiple projects simultaneously ensures everything stays on track and nothing is overlooked. Run dynamic landing page optimization and personalized experiments to improve engagement and conversions. Monitor and refine the performance of ongoing optimization efforts, ensuring sustained improvements. Work with marketing, sales, and product teams to ensure optimization efforts align with overall business goals. Gather and analyze user feedback and behavior data to inform optimization strategies. Qualifications: Education : Bachelor’s degree in marketing. Experience : 4+ years of experience, preferably from high growth B2B SaaS. Background : Proven experience as a CRO Expert, with a strong track record in optimizing conversion rates and user experiences across various digital platforms. Expertise in conducting A/B testing, multivariate testing, and personalized landing page experiments to drive significant improvements in key metrics. Skills: Expertise in CRO principles, A/B testing tools (e.g., VWO, Optimizely), and web analytics (e.g., Google Analytics). Strong creative problem solving abilities to improve conversions and user experience. Detail oriented with the ability to manage multiple experiments simultaneously. Google Analytics and CXL Certifications are a plus. Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Marketing Video Editor Noida, Uttar Pradesh Work Type: Full Time Apply Now Who We Are At JustCall, we’re transforming how businesses connect with customers—smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact. If you’re a creative thinker who loves turning ideas into action and wants to build a brand that’s redefining communication, we want to hear from you. Come grow with us—where innovation meets marketing magic. About The Role JustCall is looking for a Video Editor to join our team. The ideal candidate has experience creating videos for software products and is proficient in both live-action and animation editing. You will work closely with producers, scriptwriters, and cross-functional teams (sales, marketing, customer success) to create compelling video content for our digital platforms. This includes animated shorts, slides, talking-head videos, explainer videos, and mixed-media content. You will also leverage the latest AI tools to streamline production and stay ahead of industry trends. What You'll Do Video Editing & Production: Edit and produce high-quality videos, including live-action, animation, and mixed-media content. Create engaging animated shorts, slides, and motion graphics using tools like Adobe After Effects. Edit talking-head videos, explainer videos, and other live-action content using tools like Adobe Premiere Pro or Final Cut Pro. Ensure all videos align with brand guidelines, messaging, and marketing objectives. Collaboration & Communication: Work closely with producers, scriptwriters, and cross-functional teams to understand project requirements and deliver compelling video content. Incorporate feedback from stakeholders to refine and improve video content. Understand the business needs as well as the audience for the video content and create videos that match their taste. AI Tools & Innovation: Use the latest AI tools to speed up video production, including automated editing, voiceovers, and motion graphics. Stay updated on emerging trends in video AI and proactively suggest new tools and techniques to enhance production efficiency and quality. Qualifications 3+ years of experience in video editing, with a focus on B2B or SaaS content. Proficiency in video editing tools like Adobe Premiere Pro, Final Cut Pro, and animation tools like Adobe After Effects. Strong portfolio showcasing a variety of video content, including live-action, animation, and mixed-media projects. Experience using AI tools for video production (e.g., automated editing, AI voiceovers, etc.). Strong understanding of visual storytelling and the ability to create engaging content for a B2B audience. Good communication and collaboration skills, with the ability to work cross-functionally. Detail-oriented with a commitment to delivering high-quality work on time. Benefits And Perks Opportunity to work with a truly global team spread across six countries (including Europe and North America). An inclusive workspace with open communication and no unhealthy competition. Flexible working hours. Company events and offsites. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Expected CTC* Notice period (days) Portfolio* Attach a file < 15 MB Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Join Our Global Sales Team at SaaS Labs. We are empowering Over 7,000 Growing Businesses! At SaaS Labs, we're on a mission to revolutionise the way Sales and Support teams work by providing a powerful software ecosystem focused on automation, productivity, and collaboration. Recognised for our innovation and customer obsession, we are backed by top investors like Sequoia, Base10 Partners, and Eight Roads, and have won over 30 innovation awards, including the Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Role Impact: As the Manager - Sales Development , you’ll lead a dynamic team of Sales Development Representatives (SDRs) and Business Development Representatives (BDRs). Your team will be pivotal in expanding outreach and optimizing resources to maintain a robust lead generation pipeline. Collaborating with marketing, sales, and cross-functional teams, you'll drive demand, foster growth, and enhance our sales processes. You’ll mentor and guide your team in generating new leads and qualifying existing ones, ensuring they meet targets and contribute to our company's overall success. What You Will Do: Team Leadership: Manage and develop a diverse team of SDRs/BDRs, emphasising skill-building, career growth, and fostering a supportive and inclusive environment. Pipeline Growth: Collaborate with Marketing and Sales to drive top-of-funnel activities, implement targeted campaigns, and generate high-quality opportunities. Data-Driven Strategy: Use data to identify trends, enhance team performance, and ensure SLAs and KPIs are consistently met. Coaching and Development: Provide personalised coaching and feedback to help SDRs and BDRs excel, improve prospect engagement, and contribute positively to their development. Strategic Planning: Align SDR strategies with broader business objectives through partnership with cross-functional teams and higher management, bringing innovative ideas to the table. Cross-Functional Collaboration: Work closely with various teams to ensure alignment on messaging, targeting, and campaign execution. Talent Development: Actively participate in recruiting, onboarding, and nurturing new SDR talent, promoting a culture of continuous learning and growth. Performance Management: Set clear expectations, track progress, and support your team in meeting and exceeding goals. What You Will Bring: BA/BS or equivalent, with 1-3 years of experience leading inbound and/or outbound sales development teams. Proven experience leading teams with five or more direct reports. Comprehensive sales experience, including prospecting, preferably in a technology company, with a proven track record of top performance. Highly adaptable, collaborative, and an effective communicator with cross-functional teams. Ability to excel in a fast-paced, ambiguous environment with a genuine customer empathy and the ability to understand customer needs. Experience in managing and closing strategic deals involving multiple business units and stakeholders. Inner drive, motivation, and perseverance to meet and exceed targets. Strong knowledge of CRMs and the ability to create reports and analyze data. Benefits and Perks: Opportunity to work and collaborate with a global team across three countries. Competitive salary, benefits, and other perks. Join Us: If you're passionate about developing people and enhancing your leadership capabilities, we’d love to welcome you to our team at SaaS Labs! Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
CEO's Office RevOps Solutions Architect (Hybrid) Noida, Uttar Pradesh Work Type: Full Time Apply Now Build smarter systems. Unlock data. Power growth. At SaaS Labs, we're scaling fast — and we're looking for someone who can turn CRM tools into growth engines, translate data into insights, and fuel GTM execution with speed and clarity. This isn't a traditional operations role. It's a hands-on opportunity to be at the heart of how we scale — helping sales, marketing, and growth teams move faster, execute smarter, and win bigger. 💡 What You'll Do Build for Impact: Design and implement end-to-end CRM architectures (Salesforce/HubSpot) including complex flows, custom objects, field dependencies, and multi-system integrations that scale with our growth. Own Tooling & Process: Create robust data models, implement ETL processes, and architect reporting frameworks that transform raw pipeline data into actionable business intelligence. Integrate & Optimize Tech Stack: Own full-stack integrations between CRM, marketing automation, sales engagement tools, and data warehouses — ensuring seamless data flow and system performance. Measure What Matters: Develop custom dashboards, reports, and analytical tools using advanced CRM features, APIs, and database queries to solve complex business requirements. Create clear, actionable reports and dashboards to help our GTM teams stay focused and accountable. Fuel GTM Velocity: Partner closely with Sales, CS and Marketing leaders to streamline motions, set up scalable systems, and track performance outcomes. ✅ What You Need To Succeed 4–7 years of hands-on experience in designing CRM architecture, systems, integration, and scalable solutions; experience working in revenue operations at high-growth SaaS companies Expert-level Salesforce administration including Apex triggers, custom objects, complex validation rules, Process Builder, Flow Builder, and Lightning components Proven experience with system integrations, API management, and data architecture across tools like HubSpot, Outreach, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and marketing automation platforms; familiarity with automation platforms (Zapier/Workato) Proficient technical skills in SQL, data modeling, and experience with business intelligence tools (Tableau, Looker, Power BI) and data warehouses (Snowflake, BigQuery); Strong Excel/Sheets skills Comfortable working cross-functionally in a fast-paced startup environment 🌍 Why Join Us High ownership, high impact role – you will work in the CEO's office Work closely with senior GTM leaders Fast-moving, outcome-driven environment We are global SaaS company backed by leading investors, with $40M+ in ARR, powering revenue teams across 6,000+ businesses to close deals faster, personalize customer engagement, and scale their GTM operations effortlessly. Want to build the systems and insights that shape how we grow? Apply now — and help us scale smarter. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Build smarter systems. Unlock data. Power growth. At SaaS Labs, we're scaling fast — and we're looking for someone who can turn CRM tools into growth engines, translate data into insights, and fuel GTM execution with speed and clarity. This isn't a traditional operations role. It's a hands-on opportunity to be at the heart of how we scale — helping sales, marketing, and growth teams move faster, execute smarter, and win bigger. 💡 What You'll Do Build for Impact: Design and implement end-to-end CRM architectures (Salesforce/HubSpot) including complex flows, custom objects, field dependencies, and multi-system integrations that scale with our growth. Own Tooling & Process: Create robust data models, implement ETL processes, and architect reporting frameworks that transform raw pipeline data into actionable business intelligence. Integrate & Optimize Tech Stack: Own full-stack integrations between CRM, marketing automation, sales engagement tools, and data warehouses — ensuring seamless data flow and system performance. Measure What Matters: Develop custom dashboards, reports, and analytical tools using advanced CRM features, APIs, and database queries to solve complex business requirements. Create clear, actionable reports and dashboards to help our GTM teams stay focused and accountable. Fuel GTM Velocity: Partner closely with Sales, CS and Marketing leaders to streamline motions, set up scalable systems, and track performance outcomes. ✅ What You Need to Succeed 4–7 years of hands-on experience in designing CRM architecture, systems, integration, and scalable solutions; experience working in revenue operations at high-growth SaaS companies Expert-level Salesforce administratio n including Apex triggers, custom objects, complex validation rules, Process Builder, Flow Builder, and Lightning components Proven experience with system integrations, API management, and data architecture across tools like HubSpot, Outreach, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and marketing automation platforms; familiarity with automation platforms (Zapier/Workato) Proficient technical skills in SQL, data modeling, and experience with business intelligence tools (Tableau, Looker, Power BI) and data warehouses (Snowflake, BigQuery); Strong Excel/Sheets skills Comfortable working cross-functionally in a fast-paced startup environment 🌍 Why Join Us High ownership, high impact role – you will work in the CEO's office Work closely with senior GTM leaders Fast-moving, outcome-driven environment We are global SaaS company backed by leading investors, with $40M+ in ARR, powering revenue teams across 6,000+ businesses to close deals faster, personalize customer engagement, and scale their GTM operations effortlessly. Want to build the systems and insights that shape how we grow? Apply now — and help us scale smarter. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Marketing Senior Content Writer Bengaluru, Karnataka Work Type: Full Time Apply Now Who We Are At JustCall, we’re transforming how businesses connect with customers, smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact. If you’re a creative thinker who loves turning ideas into action and wants to build a brand that’s redefining communication, we want to hear from you. Come grow with us, where innovation meets marketing magic. About The Role JustCall is looking for an experienced content writer to join our team. This person will be responsible for creating high-quality long-form and short-form content across formats. They should also be able to review content independently. What You'll Do Create long form content, such as blogs and articles, as well as short-form content such as emails and campaign content. Work on various content formats and channels, including webinars and video. Coordinate and collaborate video production team to create reels and other repurposed content. Remix the content for distribution across multiple channels. Make smart bets on new ideas, formats, and distribution channels that could further expand our reach. Work with designers and freelancers to help our content visions come to life. Edit and proofread content for accuracy, grammar, and style. Monitor and analyze content performance for leading and lagging indicators using tools such as GA, GSC, Semrush, etc. As part of the Marketing team, you will work closely with our Director of Content, Director of Demand Generation, SEO team, Product team, CEO’s office, designers and freelancers, and other team members as needed. Qualifications Bachelor's degree in Journalism, Communications, Marketing, Literature, or a related field. 4-6 years of experience in content creation, content marketing, and writing. Should have excellent writing, editing, and proofreading skills. Skills You love writing and storytelling. Strong project management skills and attention to detail. You also follow popular culture and understand US/Global cultural references. You understand our target audience - sales and customer support - and know how to make our content engaging and insightful for them. Benefits And Perks Opportunity to work with a truly global team spread across six countries (including Europe and North America) An inclusive workspace with open communication and no unhealthy competition Flexible working hours Company events and offsites Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Current CTC Expected Compensation* Notice period (days) Portfolio Link* Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Design smarter systems. Drive GTM performance. Own the engine behind our revenue growth. At SaaS Labs, we’re building the future of how sales, marketing, and customer teams connect with customers—and we need a RevOps leader who thrives at the center of it all. As Revenue Operations Lead – GTM , you won’t just manage dashboards or workflows—you’ll build and lead programs that fuel SDR and AE performance , improve conversion across the funnel, and bring clarity to GTM execution through data and process excellence. What You’ll Own: Design and lead GTM programs across the MQL → SAL → SQL → S1 → S2 → Close funnel Partner with senior Sales and RevOps leaders to shape lead management, forecasting, and reporting Launch initiatives that reduce lead leakage, speed up handoffs, and improve funnel efficiency Create playbooks, alerts, and workflows that help reps move faster and sell smarter Monitor performance metrics and deliver actionable insights to leadership Support onboarding with data-driven enablement tools and systems Tools You’ll Use: Salesforce • Salesloft • HubSpot • Chilipiper • Clay • Apollo • LinkedIn Sales Navigator • Google Sheets • Atrium • Zapier • Hightouch Who You Are: 3–8 years of experience in Revenue or Sales Ops in a high-growth B2B SaaS company Proven track record of running initiatives across SDR/AE teams with minimal oversight Strong stakeholder management skills and comfort presenting to senior leaders Fluent in funnel metrics, GTM reporting, and sales tooling A problem-solver with a systems mindset and a bias for action Salesforce Admin or RevOps certifications? Big bonus. Why This Role? This is a high-visibility, high-impact role where you’ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you’re ready to lead programs, drive operational excellence, and make a measurable impact—this is your moment. Apply now to architect the future of GTM at SaaS Labs. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
CEO's Office Marketing Operations Specialist (Hybrid) Bengaluru, Karnataka Work Type: Full Time Apply Now Who We Are At JustCall, we’re transforming how businesses connect with customers—smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact. If you’re a creative thinker who loves turning ideas into action and wants to build a brand that’s redefining communication, we want to hear from you. Come grow with us—where innovation meets marketing magic. About The Role The mission of the Marketing Operations Specialist is to ensure smooth execution and tracking of our marketing programs by maintaining clean data pipelines, reliable lead routing, and accurate attribution. As part of the MarkOps team, you will support core operational needs such as UTM management, campaign tagging, Salesforce and HubSpot alignment, and tool integrations. You will be the operational backbone for campaigns by ensuring accurate flow of leads through our systems, precise source attribution, and reliable marketing performance reporting. This role works cross-functionally with Marketing, RevOps, and Sales to ensure data consistency across platforms and surface insights that impact decision-making. What You'll Do Maintain and execute UTM strategy across marketing channels Own lead routing logic and implementation via Chilipiper, HubSpot, and Salesforce Reconcile marketing campaign data with CRM to ensure data integrity Manage enrichment workflows using Apollo, Clay, and Hightouch Ensure proper syncing of campaign and contact data across tools using Zapier Monitor and resolve sync issues across systems (e.g., HubSpot ↔ Salesforce) Support attribution tracking for campaigns and trials Maintain documentation for workflows, routing logic, and campaign tagging Qualifications Education : Bachelor’s degree in Marketing, Business, Operations, or related field Experience : 3–5 years in a marketing operations, RevOps, or campaign operations role in a B2B SaaS environment Background : Experience supporting marketing campaign setup, data hygiene, lead management, and system troubleshooting Skills HubSpot (required), Salesforce (required), Chilipiper (preferred) Familiarity with enrichment tools like Apollo and Clay Workflow automation using Zapier or Hightouch Understanding of UTM strategy and campaign attribution Excel/Sheets, basic SQL (a plus), Tableau (preferred for reporting) Understanding of digital marketing channels, field marketing processes Eager to handle ops for a dedicated marketing motion with the ability to see through both the marketing and sales funnels Stakeholder management. Certifications : HubSpot Marketing or Salesforce Admin (nice to have) Benefits/Perks Opportunity to work and collaborate with a global team spread across 6 countries. Routine hackathons and learning boot camps to promote knowledge sharing. About SaaS Labs SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Please share your salary expectations and joining time?* Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
CEO's Office Revenue Operations Lead – GTM (Hybrid) Bengaluru, Karnataka Work Type: Full Time Apply Now Design smarter systems. Drive GTM performance. Own the engine behind our revenue growth. At SaaS Labs, we’re building the future of how sales, marketing, and customer teams connect with customers—and we need a RevOps leader who thrives at the center of it all. As Revenue Operations Lead – GTM , you won’t just manage dashboards or workflows—you’ll build and lead programs that fuel SDR and AE performance , improve conversion across the funnel, and bring clarity to GTM execution through data and process excellence. What You’ll Own Design and lead GTM programs across the MQL → SAL → SQL → S1 → S2 → Close funnel Partner with senior Sales and RevOps leaders to shape lead management, forecasting, and reporting Launch initiatives that reduce lead leakage, speed up handoffs, and improve funnel efficiency Create playbooks, alerts, and workflows that help reps move faster and sell smarter Monitor performance metrics and deliver actionable insights to leadership Support onboarding with data-driven enablement tools and systems Tools You’ll Use Salesforce Salesloft HubSpot Chilipiper Clay Apollo LinkedIn Sales Navigator Google Sheets Atrium Zapier Hightouch Who You Are 3–5 years of experience in Revenue or Sales Ops in a high-growth B2B SaaS company Proven track record of running initiatives across SDR/AE teams with minimal oversight Strong stakeholder management skills and comfort presenting to senior leaders Fluent in funnel metrics, GTM reporting, and sales tooling A problem-solver with a systems mindset and a bias for action Salesforce Admin or RevOps certifications? Big bonus. Why This Role? This is a high-visibility, high-impact role where you’ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you’re ready to lead programs, drive operational excellence, and make a measurable impact—this is your moment. Apply now to architect the future of GTM at SaaS Labs. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Design smarter systems. Drive GTM performance. Own the engine behind our revenue growth. At SaaS Labs, we’re building the future of how sales, marketing, and customer teams connect with customers—and we need a RevOps leader who thrives at the center of it all. As Revenue Operations Lead – GTM , you won’t just manage dashboards or workflows—you’ll build and lead programs that fuel SDR and AE performance , improve conversion across the funnel, and bring clarity to GTM execution through data and process excellence. What You’ll Own: Design and lead GTM programs across the MQL → SAL → SQL → S1 → S2 → Close funnel Partner with senior Sales and RevOps leaders to shape lead management, forecasting, and reporting Launch initiatives that reduce lead leakage, speed up handoffs, and improve funnel efficiency Create playbooks, alerts, and workflows that help reps move faster and sell smarter Monitor performance metrics and deliver actionable insights to leadership Support onboarding with data-driven enablement tools and systems Tools You’ll Use: Salesforce • Salesloft • HubSpot • Chilipiper • Clay • Apollo • LinkedIn Sales Navigator • Google Sheets • Atrium • Zapier • Hightouch Who You Are: 3–8 years of experience in Revenue or Sales Ops in a high-growth B2B SaaS company Proven track record of running initiatives across SDR/AE teams with minimal oversight Strong stakeholder management skills and comfort presenting to senior leaders Fluent in funnel metrics, GTM reporting, and sales tooling A problem-solver with a systems mindset and a bias for action Salesforce Admin or RevOps certifications? Big bonus. Why This Role? This is a high-visibility, high-impact role where you’ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you’re ready to lead programs, drive operational excellence, and make a measurable impact—this is your moment. Apply now to architect the future of GTM at SaaS Labs. Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
CEO's Office RevOps Systems Lead (Hybrid) Noida, Uttar Pradesh Work Type: Full Time Apply Now Build smarter systems. Unlock data. Power growth. At SaaS Labs, we're scaling fast — and we're looking for someone who can turn CRM tools into growth engines, translate data into insights, and fuel GTM execution with speed and clarity. This isn't a traditional operations role. It's a hands-on opportunity to be at the heart of how we scale — helping sales, marketing, and growth teams move faster, execute smarter, and win bigger. 💡 What You'll Do Build for Impact: Design and implement end-to-end CRM architectures (Salesforce/HubSpot) including complex flows, custom objects, field dependencies, and multi-system integrations that scale with our growth. Own Tooling & Process: Create robust data models, implement ETL processes, and architect reporting frameworks that transform raw pipeline data into actionable business intelligence. Integrate & Optimize Tech Stack: Own full-stack integrations between CRM, marketing automation, sales engagement tools, and data warehouses — ensuring seamless data flow and system performance. Measure What Matters: Develop custom dashboards, reports, and analytical tools using advanced CRM features, APIs, and database queries to solve complex business requirements. Create clear, actionable reports and dashboards to help our GTM teams stay focused and accountable. Fuel GTM Velocity: Partner closely with Sales, CS and Marketing leaders to streamline motions, set up scalable systems, and track performance outcomes. ✅ What You Need To Succeed 4–7 years of hands-on experience in designing CRM architecture, systems, integration, and scalable solutions; experience working in revenue operations at high-growth SaaS companies Expert-level Salesforce administration including Apex triggers, custom objects, complex validation rules, Process Builder, Flow Builder, and Lightning components Proven experience with system integrations, API management, and data architecture across tools like HubSpot, Outreach, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and marketing automation platforms; familiarity with automation platforms (Zapier/Workato) Proficient technical skills in SQL, data modeling, and experience with business intelligence tools (Tableau, Looker, Power BI) and data warehouses (Snowflake, BigQuery); Strong Excel/Sheets skills Comfortable working cross-functionally in a fast-paced startup environment 🌍 Why Join Us High ownership, high impact role – you will work in the CEO's office Work closely with senior GTM leaders Fast-moving, outcome-driven environment We are global SaaS company backed by leading investors, with $40M+ in ARR, powering revenue teams across 6,000+ businesses to close deals faster, personalize customer engagement, and scale their GTM operations effortlessly. Want to build the systems and insights that shape how we grow? Apply now — and help us scale smarter. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Marketing Senior Product Marketing Manager Noida, Uttar Pradesh Work Type: Full Time Apply Now At SaaS Labs, we're looking for an experienced Senior Product Marketing Manager to own the go-to-market strategy and execution for our suite of products from end to end. You will also drive product launches, build market awareness through extensive competitive intelligence and understanding of market trends, enable our GTM teams, create strategic content, and help generate demand for JustCall, as well as other SaaS Labs products. You’re a natural collaborator and a fantastic writer, because you’ll be partnering closely with our brand, content, and growth teams on product messaging, demand generation campaigns, and sales enablement. Key Responsibilities Own the GTM strategy and execution for our suite of products and track relevant metrics in partnership with the Product team Develop and refine the positioning and messaging for our products, ensuring they stand out in a competitive market. Collaborate closely with product management to align marketing strategies with product roadmaps and launches. Research the market, share competitive intelligence, and build battle cards, pitch decks, and one-pagers required to support pipeline growth and drive conversions Own the process of gathering and analyzing customer feedback, and market and competitive data to inform product development and marketing strategies. Utilize insights to create compelling, data-driven narratives that drive engagement and adoption Create and oversee the creation of compelling content such as product pages, blogs, videos, and articles to support feature launches and demand generation campaigns Own product positioning across channels including review sites, marketplace listings, social posts, interactive product tours, short videos, email campaigns, and internal documentation Track, analyze, and report on the performance and impact of marketing campaigns to executive leadership, with continuous improvement recommendations Qualifications 7+ years of experience in global SaaS marketing for SMB and mid-market businesses. Bachelor's degree in Journalism, Communications, Marketing, or a related field. Excellent storytelling, writing, editing, and proofreading skills Skills You are a customer-obsessed marketer who demonstrates a deep, data-based understanding of the user to advocate effectively for their needs across the business You are an exceptional communicator (written, verbal, and visual) who builds rapport with internal collaborators and customers You craft high-quality, plagiarism-free content that fuels both customer acquisition and adoption. You also follow popular culture and understand American/Global cultural references You prefer a "test and learn" approach to continuously optimize marketing campaigns, including A/B testing, segmentation analysis, and performance tracking You have an entrepreneurial approach and passion, a sense of urgency, and an ability to drive meaningful change in the industry Benefits/Perks Opportunity to work and collaborate with a global team spread across 6 countries Routine hackathons and learning boot camps to promote knowledge sharing About SaaS Labs SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what we're building? Follow us on LinkedIn to be the first to know! Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Total Experience (in Years)* Notice Period (in Days) Current CTC (in Lacs)* Expected CTC (in Lacs)* Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Be the engine that powers our sales funnel! The mission of the Sales Operations Specialist (SDR / AE) is to be the operational engine behind our top-of-funnel and mid-funnel success. This role will own the systems, workflows, and analytics that enable our SDRs and AEs to hit their targets, while ensuring a seamless experience across the MQL → SAL →SQL → S1 → S2 → Close funnel. You will operate at the intersection of Sales and RevOps, optimizing lead flow, improving forecasting accuracy, and driving greater conversion at every handoff. Your support will allow frontline sellers to spend more time selling - not troubleshooting - and give leadership the data they need to drive performance with confidence. What You’ll Own: Maintain SDR and AE performance dashboards (e.g., outreach, demo conversion, pipeline coverage) Manage lead handoff rules and monitor quality between SDR → AE → CS Own reporting across pipeline stages: SAL, S1, S2, and Closed Won Set up workflows and alerts for stalled deals and handoff lags Work with RevOps to define and monitor conversion benchmarks Implement and maintain workflows in Salesforce, Salesloft, and HubSpot Partner with Enablement to support rep onboarding with relevant data Proactively surface blockers and suggest operational improvements Skills that make you successful in this role: Systems Thinker with a Sales Mindset: Can map and optimize complex sales workflows across tools and people. Data-Curious Operator: Able to turn daily activities into metrics that drive accountability. Collaborative and Empathetic: Understands what reps face day-to-day and builds processes that support - not hinder - them. Who You Are: 3–5 years in Sales or Revenue Operations within a high-growth B2B SaaS company. Deep experience partnering with SDR and AE teams to improve performance and funnel conversion. Strong command of sales funnel metrics (MQL → SAL → SQL → Close) and operational reporting. Familiarity with value selling frameworks (e.g., Sandler, MEDDIC) and how they influence sales processes. Proficient in Salesforce (reporting, workflows, dashboards) and HubSpot. Operational fluency with Salesloft, Chilipiper, LinkedIn Sales Navigator, and enrichment tools (e.g., Apollo, Clay). Confident in data manipulation using Google Sheets/Excel; experience with Tableau, Atrium, or similar BI tools. Working knowledge of Zapier, Hightouch, or other workflow automation platforms would be a plus. Why This Role? This is a high-visibility, high-impact role where you’ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you’re ready to lead programs, drive operational excellence, and make a measurable impact—this is your moment. Show more Show less
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