Targetbay

TargetBay is the all-in-one marketing and customer engagement suite designed for ecommerce businesses looking to accelerate growth. Our integrated product suite empowers brands to attract, engage, and retain customers through personalized, data-driven experiences. By integrating Email & SMS Marketing, Reviews, and Rewards into a single, comprehensive solution, TargetBay streamlines your marketing efforts, reduces total cost of ownership, and delivers a central source of truth for all your customer data. Our AI-powered tools, smart segmentation, and advanced automation capabilities ensure that every interaction with your brand is personalized and impactful. TargetBay’s customer-first, partner-driven approach guarantees seamless integrations with leading ecommerce platforms and technologies, alongside a robust ecosystem of top-tier agency partners. This collaborative focus ensures that your brand remains connected, efficient, and positioned for success. Our Impact: 5B+ Emails Delivered 4M+ Product Reviews Collected 4K+ Global Customers, including: Total Tea, Elina Organics, Tinte Cosmetics 1K+ integrations Our Products: - BayEngage: Email & SMS marketing solution with advanced automations, AI-powered personalization, and best-in-class deliverability. Reach the right audience with the right message, at precisely the right time. - BayReviews: Build trust and boost sales through authentic customer feedback. Manage and syndicate reviews across major platforms like Google and Walmart.com to enhance your online reputation. - BayRewards: Drive customer loyalty and increase retention through customizable rewards programs. Incentivize customer engagement and foster a community of loyal advocates. Whether you're a growing startup or an established brand, TargetBay's flexible solutions are designed to scale with you. Our goal is to simplify the complexities of ecommerce marketing, helping businesses deliver seamless, customer-centric experiences at every touchpoint.

2 Job openings at Targetbay
Email Deliverability Lead chennai 3 - 7 years INR 7.0 - 11.0 Lacs P.A. Work from Office Full Time

We are looking for a skilled Email Deliverability Lead to join our team at TargetBay. The ideal candidate will have a strong background in email delivery and be able to lead the team to achieve high levels of deliverability. Roles and Responsibility Manage and oversee the email delivery process to ensure timely and accurate delivery. Develop and implement strategies to improve email deliverability rates. Collaborate with cross-functional teams to resolve issues related to email delivery. Analyze data and metrics to identify trends and areas for improvement. Train and guide junior team members on email delivery best practices. Stay up-to-date with industry trends and developments in email technology. Job Requirements Minimum 5 years of experience in email delivery or a related field. Strong knowledge of email marketing principles and technologies. Excellent analytical and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong communication and leadership skills. Experience with email service providers (ESPs) and other relevant tools.

Customer Success Manager chennai 2 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

We are looking for a highly skilled and experienced Customer Success Manager to join our team at Targetbay. The ideal candidate will have a strong background in customer success management and excellent communication skills. Roles and Responsibility Develop and implement effective customer success strategies to drive business growth. Build and maintain strong relationships with customers to ensure long-term satisfaction. Identify and pursue new business opportunities to expand the customer base. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze customer feedback and market trends to improve products and services. Create and deliver presentations to senior management on customer success metrics. Job Requirements Proven experience in customer success management or a related field. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and organizational skills with attention to detail. Experience with CRM software and data analysis tools. Ability to build and maintain strong relationships with customers and stakeholders. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Targetbay