Sales Development Representative

Role Name: Sales Development Representative

At Kapture CX, we are looking for Sales Development Representatives to join our International and Domestic markets. We are seeking qualified Sales Development Representatives to extend our reach through new untapped business opportunities. Our ideal candidate will be trusted to dive right in, take the lead, and help build the brand that we are! Highly skilled at sales and business development, this person will join and inspire a team of like-minded go-getters to achieve our company's vision.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kaptures products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

Our ideal candidate will be trusted to dive right in, take the lead, and help build the brand that we are!

Highly skilled at sales and business development, this person will join and inspire a team of like-minded go-getters to achieve our company's vision.

• Identify and contact decision-makers, screen potential business opportunities
• Hands on experience working in the Domestic market and International markets
• Co-ordinate & book appointments for the sales team with the emphasis of high quality leads
• Ability to write great sales emails
• Identify trends & customer needs, building a short/medium/long-term pipeline along with the sales team
• Being familiar with initiating cold calls to potential customer database for the Domestic and International markets
• Maintaining & updating existing customer databases
• Collaborate with sales teams in gaining complete understanding of specific goals, objectives & audiences

Bangalore-based

What would make you a good fit for this role?

• Minimum 2 years of experience in Business development
• Excellent Spoken English Skills with persuasive communication abilities .
• Admirable written & interpersonal skills
• Candidates with sales development experience in software companies selling in domestic markets and International markets are preferred.