Job Title: Senior Network Engineer Location: Andheri East, Mumbai Job Type: Full-Time, Desk-Based (24x7 Shift Role) Start Date: Immediate PLEASE READ THE JD CAREFULLY BEFORE APPLYING!!!! Job Summary: We are seeking an experienced and highly skilled Senior Network Engineer to join our team at our Andheri East, Mumbai location. This is a desk-based role requiring round-the-clock availability through a 24x7 shift schedule . The ideal candidate will have substantial hands-on experience in managing large-scale ISP networks and working with technologies from leading vendors such as Nokia, Huawei, and Juniper . Key Responsibilities: Monitor, manage, and troubleshoot network infrastructure in a high-availability ISP NOC environment. Configure, maintain, and support routers, switches, and other networking equipment from Nokia, Huawei, and Juniper. Analyze and resolve network outages, performance bottlenecks, and connectivity issues. Collaborate with internal teams and external vendors to resolve technical challenges. Document network configurations, incidents, and operational procedures. Participate in capacity planning and network optimization initiatives. Work across multiple shifts, including night and weekend coverage as required by the 24x7 schedule. Required Skills and Experience: Minimum 5 years of hands-on experience in network operations, preferably in an ISP/NOC environment . Strong working knowledge of Nokia, Huawei, and Juniper network equipment. Proficiency in Layer 2/3 network protocols and troubleshooting tools. Experience with network monitoring systems and ticketing platforms. Certifications (Mandatory): CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional) CCIE (Cisco Certified Internetwork Expert) – preferred but not mandatory Show more Show less

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support . Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements:Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCNP or CCNE certification preferred (or equivalent hands-on experience) Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Job Type: Full-time Schedule: Monday to Friday Experience: Network engineering: 5 years (Required) License/Certification: CCNA Cloud, CCNP, CCIP (Required) Willingness to travel: 75% (Preferred) Work Location: In person Application Deadline: 01/06/2025

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements: Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCNP or CCNE certification preferred (or equivalent hands-on experience) Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Show more Show less

Company Description At Sphere Global Solutions, we simplify the delivery, adoption, and change management of next-generation technology for enterprise customers. Our innovative solutions help businesses to seamlessly implement new technologies and drive transformation. We are committed to providing exceptional service and supporting our clients through every stage of the technology adoption process. Role Description This is a full-time, on-site role for a Digital Marketing Associate, located in the Mohali district. The Digital Marketing Associate will be responsible for conducting market research, developing and executing marketing campaigns, managing projects, SEO team spporting market reach efforts. Daily tasks include creating marketing materials, analyzing campaign performance, and collaborating with cross-functional teams to achieve business goals. Location-Mohali Qualifications Proficiency in Communication and Marketing skills 06-12 Months experience required. Experience in conducting Market Research Ability to support boosting online presence andnew project handling Strong organizational and project management skills Excellent written and verbal communication skills Ability to work independently and collaborate with a team Experience with digital marketing tools and platforms is a plus Proficiency in Canva, Yammer and MS suite is a must. Bachelor's degree in Marketing, Business, Communications, or related field Immediate joiners preferred. Show more Show less

Requirements- Freshers-12 Months Experinece in chat/voice/email process. Education: Bachelor’s/master's degree in business administration, MBA/BE/Btech. Experience: 0-3 years of experience in Chat/email process, or a related role. Experience in a corporate setting is a plus. Freshers are also welcomed. Skills & Abilities: Excellent written and verbal communication skills. Detail-oriented with strong organizational and time-management skills. Ability to manage multiple tasks and deadlines in a fast-paced environment. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Personal Attributes: Proactive and self-motivated. Strong problem-solving and analytical skills. Collaborative and a team player. High level of professionalism and confidentiality. You can walk-in also in our office. Same day selection. Show more Show less

Job Title: Team Lead- Number Porting Department: Service Delivery – Provisioning Location: Sphere Global, Mohali Reporting To: Operations Manager Employment Type: Full-Time Job Summary: The Porting Team Lead at Sphere Global will be responsible for overseeing the end-to-end number porting process and leading a team of specialists handling inbound and outbound porting requests. The role involves ensuring compliance with Ofcom regulations, maintaining service delivery standards, managing escalations, and acting as the key contact between internal teams, customers, and network carriers such as BT, TalkTalk, and Openreach. This leadership role requires hands-on experience in UK voice porting, team coordination, stakeholder communication, and excellent problem-solving abilities. Key Responsibilities: Team Leadership & Coordination Lead, coach, and support a team of porting specialists, ensuring daily tasks are completed within SLAs. Allocate work effectively and ensure team coverage, especially during peak loads or leaves. Monitor performance, track KPIs, and support the team with training and development. Porting Process Management Oversee and manage the full number porting cycle — validation, submission, carrier coordination, and activation. Ensure compliance with regulatory standards (Ofcom) and internal company policies. Manage and resolve complex porting escalations, both internal and external. Review and verify documentation and submissions for completeness and accuracy. Communication & Escalation Handling Maintain clear communication with customers on porting progress, delays, or required actions. Collaborate with carriers (BT, TalkTalk, Openreach) and internal Voice Engineering teams for smooth execution. Escalate delays or issues to the Operations Manager or supplier contacts where necessary. System & Data Management Ensure all porting updates are accurately reflected in internal tools (e.g., Service Now, One Desk, Myriad, TCCS). Maintain documentation, process logs, and change records for audits and transparency. Collaborate with the Billing Team to ensure correct handover and post-port billing actions. Process Improvement & Reporting Identify and implement process enhancements to improve accuracy and turnaround time. Share weekly team updates, incident reports, and porting statistics with leadership. Participate in cross-functional meetings to align on wider service delivery goals. Qualifications and Experience: Bachelor's degree in Telecommunications, Information Technology, or equivalent practical experience. 5+ years of hands-on experience in number porting and provisioning, with at least 1 year in a leadership or senior role. Strong understanding of Ofcom porting guidelines, geographic and non-geographic number porting. Proficiency in systems such as Myriad, TCCS, One Desk, and carrier portals (BT, TalkTalk). Excellent communication, team leadership, and escalation management skills. Highly organized, proactive, and able to manage multiple priorities under pressure. Preferred Skills: Familiarity with SIP, VoIP, and other telecom protocols. Previous experience working in a managed service or telecom provider environment. Why Join Sphere Global? Be part of a rapidly growing and customer-focused telecom organization. Lead critical operations with visibility across senior management. Work in a collaborative and supportive environment. Enjoy career growth opportunities with access to regular training and development.

Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable 3. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred 4. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models 5. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done

Job Summary: The Team Lead- Porting is responsible for managing the end-to-end provisioning process for porting, broadband, and Ethernet services. The role includes handling customer orders, coordinating with carriers, ensuring timely updates in relevant systems, and working closely with internal teams to ensure the smooth delivery of connectivity services. The candidate should have a strong understanding of voice porting regulations, as well as broadband and Ethernet provisioning processes. Key Responsibilities: Porting Process Management: Handle customer requests for number porting, ensuring compliance with regulatory and industry standards. Validate documents and customer data against relevant systems (TCCS, Myriad, Ofcom, etc.). Submit porting requests and coordinate with carriers (BT, TalkTalk, Openreach) to ensure successful number porting. Regularly update internal systems with porting status and communicate updates to stakeholders. Address and resolve any issues related to the porting process in a timely manner. Broadband and Ethernet Provisioning: Manage broadband and Ethernet orders from order submission through to circuit installation. Coordinate with network carriers to ensure timely provisioning and activation of services. Monitor order progress and ensure that updates are captured accurately in internal systems. Follow up with carriers on service delivery timelines and escalate delays as needed. Work closely with engineering and technical teams to ensure smooth service implementation. Communication and Coordination: Maintain clear communication with customers, providing updates on the status of their porting or connectivity orders. Liaise with internal teams, including the Voice Engineering and Connectivity teams, to ensure timely task completion. Update relevant stakeholders on service activation and project milestones. Data Integrity and System Updates: Ensure all provisioning activities are accurately documented and reflected in systems such as OneDesk and carrier portals. Maintain detailed records of tasks, including customer interactions and status updates. Issue Resolution and Escalation: Proactively identify and resolve any issues during the porting or provisioning process. Escalate unresolved issues to the appropriate teams or management to ensure timely resolution. Provide troubleshooting support for porting and provisioning-related queries. Billing and Documentation: Ensure all completed orders are handed over to the billing team for invoicing. Maintain up-to-date documentation for all provisioning tasks, including process changes and customer requests. Qualifications and Experience: Bachelor’s degree in Telecommunications, Information Technology, or a related field (or equivalent experience). Previous experience (3-5 years) in a provisioning, porting, or telecom-related role. In-depth knowledge of voice porting regulations, broadband, and Ethernet services. Experience with telecom systems (TCCS, Myriad, Ofcom portals, WER) is preferred. Strong organizational skills and the ability to manage multiple tasks simultaneously. Keywords- Porting, order management, Data, Voice, telecommunications Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Application Question(s): In how many days can you join? What is your salary expectation? Work Location: In person

Job description Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable F. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred G. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models H. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done Industry Information Technology & Services Employment Type Full-time Edit job description Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Shift: UK shift Work Days: Monday to Friday Application Question(s): What is your current salary? What are your salary expectaions? Experience: IT support: 3 years (Required) Location: Mohali, Punjab (Required) Work Location: In person Expected Start Date: 08/07/2025

Job description Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable F. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred G. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models H. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done Industry Information Technology & Services Employment Type Full-time Edit job description Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Shift: UK shift Work Days: Monday to Friday Application Question(s): What is your current salary? What are your salary expectaions? Experience: IT support: 3 years (Required) Location: Mohali, Punjab (Required) Work Location: In person Expected Start Date: 08/07/2025

Job description Job Title: Frontend Web Developer. Location: Mohali, Phase 8B Immediate joiner. Job Description: We are looking for a skilled Frontend Web Developer with 2-5 years of expertise in Wordpress, React.js, Next.js, and modern UI frameworks to build scalable web applications. Key Responsibilities: Develop and optimize web applications using React.js, Next.js. Implement Redux/Redux-Toolkit for state management. Ensure responsive, cross-browser compatibility with Bootstrap, Tailwind CSS. Integrate RESTful APIs and third-party services. Use Git/GitHub/GitLab for version control. Convert Figma designs into functional UI. Develop and customize WordPress websites (Good to have). Required Skills: Proficiency in React.js, Next.js, JavaScript (ES6+). Strong knowledge of Bootstrap, Tailwind CSS, Material-Design. Experience with Redux, API integration, Git workflows. Understanding of responsive design, cross-browser development. Bonus Skills: TypeScript, AWS, DevOps & deployment experience. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹750,000.00 per year Benefits: Paid time off Provident Fund Application Question(s): What is your current CTC? What is your expected CTC? What will be your notice period? Experience: Front-end development: 2 years (Required) Location: Mohali, Punjab (Preferred) Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 15/07/2025

Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). - Experience with ticketing systems and remote support tools. Multilingual IT Proficiency: - Fluent in French, Spanish. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. Experience: - 3-4 years in IT support or customer service. - Worked in multilingual IT environments. - Familiarity with technical documentation in French, Spanish, and English. Location: - Mohali, Chandigarh.

Location:- Mohali, Chandigarh. Experience:- Fresher Immediate joiners. Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). -Experience with ticketing systems and remote support tools. -Multilingual IT Proficiency - Fluent in Spanish and english both. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. - Worked in multilingual IT environments. - Familiarity with technical documentation in Spanish (English communication should also be good with Spanish) Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How soon can you start? What are your salary expecations? Language: Spanish (Required) Work Location: In person Expected Start Date: 01/08/2025

Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). - Experience with ticketing systems and remote support tools. Multilingual IT Proficiency: - Fluent in French, Spanish. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. Experience: - 3-4 years in IT support or customer service. - Worked in multilingual IT environments. - Familiarity with technical documentation in French, Spanish, and English. Location: - Mohali, Chandigarh.

As an IT Support Specialist at our company located in Mohali, Chandigarh, you will be responsible for providing technical assistance to our users in a multilingual environment. Your primary focus will be troubleshooting hardware and software issues on both Windows and macOS operating systems. You should have a strong understanding of basic networking concepts such as IP addresses, VPN, and Wi-Fi configurations. Proficiency in ticketing systems and remote support tools is essential for this role to efficiently address user concerns. Being fluent in French and Spanish is a requirement as you will be handling technical concepts in all three languages. Additionally, you should have knowledge of keyboard layouts and region-specific settings to assist users effectively. Good communication skills, both verbal and written, are crucial for interacting with users from diverse cultures. In this role, your problem-solving abilities will be put to the test as you work in a fast-paced IT support environment. You should excel in interpersonal skills to engage with users from various backgrounds. Effective communication of technical information in a clear manner is key to ensuring user satisfaction. The ideal candidate will have 3-4 years of experience in IT support or customer service, preferably in multilingual IT environments. Familiarity with technical documentation in French, Spanish, and English will be advantageous in this role. If you are looking for a challenging opportunity where you can apply your technical skills, language proficiency, and customer service experience, then this IT Support Specialist position is perfect for you. Join our team and be part of a dynamic work environment where your expertise will be valued and appreciated.,

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support . Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements:Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCIE certification is a Must have. Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Job Type: Full-time Pay: ₹450,000.00 - ₹750,000.00 per year Application Question(s): What is your Current CTC? What is your expected CTC? Experience: Network engineering: 5 years (Required) License/Certification: CCIE (Required) Location: Mohali, Punjab (Required) Work Location: In person Application Deadline: 01/08/2025

Job Overview: We are seeking experienced Network Engineers / Data Centre Engineers to deliver L3/L4 level support for complex networking environments both remotely and on-site. Candidates must have a solid background in network infrastructure, strong troubleshooting skills, and hands-on experience with a wide range of technologies including AWS, Cisco, and Palo Alto. Key Responsibilities: Provide Level 3 and 4 network support . Troubleshoot and resolve complex network issues in real-time, both remotely and on-site Deploy and maintain network devices and services in enterprise and cloud environments Perform routine maintenance, upgrades, and patches on network hardware and software Collaborate with cross-functional teams including cloud, security, and systems engineers Document network configurations, troubleshooting steps, and resolution protocols Ensure high availability and optimal performance of network services Technical Requirements:Cloud Networking (AWS): Hands-on experience with AWS networking services including: VPCs , Subnets , Route Tables Load Balancers (ALB/ELB/NLB) Gateways (Internet/NAT/VPN) Cross-connects , Direct Connect links Security Groups , Network ACLs Firewall & Security: Strong expertise with Palo Alto firewalls Policy management, traffic inspection, VPN configuration, and troubleshooting Network Infrastructure (Cisco): Cisco CCIE certification is a Must have. Proficiency with Cisco routers, switches, and wireless infrastructure Routing & Switching Protocols: In-depth knowledge of: Spanning Tree Protocol (STP) BGP , RIP , OSPF VLANs, Trunking, Link Aggregation Network Connectivity & Technologies: Familiarity with: Ethernet , WiFi , Fiber Optics (FO) Structured cabling standards and Data Centre practices VPN & WAN Technologies: Expertise in: IPsec , SSL VPN , PPTP , PPPoE MPLS , Site-to-Site and Client VPNs Soft Skills & Additional Requirements: Excellent problem-solving and analytical skills Strong verbal and written communication skills in English (French and/or Spanish is a plus) Ability to work independently and handle high-pressure situations Willingness to travel locally for on-site support as required Job Type: Full-time Pay: ₹450,000.00 - ₹750,000.00 per year Application Question(s): What is your Current CTC? What is your expected CTC? Experience: Network engineering: 5 years (Required) License/Certification: CCIE (Required) Location: Mohali, Punjab (Required) Work Location: In person Application Deadline: 01/08/2025