French Support- IT

Company Description

Sphere Global Solutions simplifies the delivery, adoption, and change management of next-generation technology for enterprise customers. We focus on making complex technology easy to use and manage, ensuring seamless integration and enhanced efficiency for businesses. Our innovative approach supports organizations in optimizing their technological investments to stay ahead in a competitive market.

Role Description

This is a full-time on-site role for a French Support- IT professional located in Mohali district. The professional will be responsible for providing IT support in French, addressing network administration, troubleshooting technical issues, ensuring network security, and delivering excellent customer service. The role includes handling customer inquiries, resolving technical problems, and maintaining efficient IT operations.

Qualifications

• Network Administration and Network Security skills
• Information Technology and Troubleshooting skills
• Customer Service skills and proficiency in French
• Excellent problem-solving and communication skills
• Ability to work on-site in Mohali district
• Relevant certifications in IT or Network Security are a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field