Revenue Manager

Job Summary:

The Revenue Manager is responsible for developing and implementing strategies to optimize hotel revenue, occupancy, and market share. The role involves forecasting, pricing, and inventory management across all segments to maximize profitability while maintaining The Orchid’s brand positioning as a leading 5-star Ecotel hotel.

Key Responsibilities:

Revenue Optimization & Strategy:

• Develop and execute revenue management strategies and best practices to achieve budgeted revenue and profitability goals.
• Analyze market trends, demand patterns, and competitor pricing to determine effective rate positioning.
• Manage room inventory, pricing strategies, and distribution across all channels (brand website, OTAs, GDS, corporate, and group segments).
• Implement dynamic pricing strategies to optimize RevPAR and ADR.

Forecasting & Reporting:

• Prepare accurate daily, weekly, and monthly revenue forecasts.
• Analyze pick-up trends, pace reports, and business mix to recommend proactive strategies.
• Produce and present revenue performance reports, highlighting variances and areas of improvement to management.
• Maintain data accuracy in PMS, CRS, and channel manager systems.

Channel & Distribution Management:

• Oversee rate loading and distribution on all online and offline platforms.
• Ensure rate parity and availability across all channels.
• Coordinate with e-commerce and digital marketing teams to enhance online visibility and conversion.

Collaboration & Communication:

• Work closely with Sales, Front Office, and Reservations to align pricing and promotional activities.
• Partner with the Finance team to support budgeting, forecasting, and profitability analysis.
• Participate in management meetings and provide data-driven recommendations for business decisions.

System & Process Excellence:

• Leverage revenue management systems (RMS), PMS (preferably IDS/Opera), and BI tools for data-driven decisions.
• Continuously review and refine SOPs related to revenue management processes.
• Stay updated with market intelligence and new tools/technologies in revenue management.

Qualifications & Experience:

• Bachelor’s or Master’s Degree in Hotel Management, Business, or related field.
• Minimum 3–5 years of experience in Revenue Management in a reputed 4/5-star hotel.
• Proficiency in revenue management tools, channel managers, and PMS systems.
• Strong analytical, numerical, and strategic planning skills.
• Excellent communication and presentation abilities.
  

Key Competencies:

• Analytical mindset with strong business acumen.
• Advanced Excel and data interpretation skills.
• Decision-making ability under pressure.
• Strategic thinking with attention to detail.
• Collaborative and proactive leadership approach.
  

Work Environment:

• Office-based role with regular coordination with Sales, Front Office, and E-Commerce teams.
• Upholds The Orchid’s values of eco-friendly and sustainable luxury hospitality.