256 Retention Management Jobs - Page 2

Responsible for managing the entire Member Onboarding Process to ensure a smooth start to the member's fitness journey. Conducts comprehensive fitness consultations to understand individual needs and goals. Determines the right mix of personnel and tools tailored for each member to optimize their experience. Accountable for improving and maintaining a strong retention score through proactive member engagement. Strategizes, organizes, and promotes programs across multiple areas including Community Events, Self-Directed Workouts, Group Classes, and Personal Training . Manages the onboarding of trainers and is responsible for staff training and development . Creates regular touch-points with me...

Role & responsibilities Key Responsibilities: Retention Portfolio: Identify high-risk customers through churn analytics, usage trends, and complaints. Contact customers to understand dissatisfaction reasons and provide effective resolutions. Offer customized retention plans, discounts, or upgrades to retain customers. Collaborate with technical support, billing, and service delivery teams to ensure customer satisfaction. Maintain detailed logs of interactions and outcomes in CRM systems. Report on churn trends, reasons, and effectiveness of retention campaigns. Support design and execution of customer loyalty programs. Achieve monthly churn reduction and retention KPIs. Farming Portfolio: Ma...

This role involves recruiting, training, and developing staff, ensuring compliance with employment laws and regulations, and maintaining a positive work environment. the role includes administrative responsibilities facility management ,admin. Required Candidate profile Experience in HR strategy development, talent management, employee engagement, and organizational development. Proven record in managing HR operations for medium to large organizations. Perks and benefits PF + ESIC + GRATUITY+DIWALI BONUS

Hiring Sales Team Leader (2–4 yrs exp, no freshers). Lead & motivate sales team, drive sales, manage targets, ensure high productivity, and achieve business goals. Required Candidate profile Graduate with 2–4 yrs in sales, proven team leadership, target-driven, strong communication & negotiation skills. Freshers not eligible.

Role & responsibilities Preferred candidate profile We are looking for Branch Service Managers at multiple locations like Allahabad & Lucknow. Location: We need local candidates with 5 to 7 years of experience with min 2 years in Life Insurance handling Sales & Operations role. Education Graduation is must CTC – Upton 10 LPA Job Role- Driving Retention activity in the region, drive team to achieve the set targets. Work with branch operations team to achieve set KPIs. Co-ordination with all departments. Sales support in terms of leads generation, retention, NB and ARF related work. Training of CEs. KRA Adherence to TAT- Customer service, new business, ARF. Accuracy and consistency in KPIs.-Cu...

Job Overview: Join our dynamic team as an SMB Success Account Manager , responsible for building and maintaining strong relationships with US small business clients through consistent, meaningful engagement. The role focuses on account growth, client retention, and driving cross-sell and upsell opportunities. Key Responsibilities: Maintain regular engagement with US SMB clients and business owners Drive successful product implementation and adoption Provide proactive account support and address client concerns Monitor account health and take necessary actions Facilitate client training sessions and document feedback Coordinate with internal teams to ensure smooth operations Analyze churn, re...

Hiring Sales Team Leader (2–4 yrs exp, no freshers). Lead & motivate sales team, drive sales, manage targets, ensure high productivity, and achieve business goals. Required Candidate profile Graduate with 2–4 yrs in sales, proven team leadership, target-driven, strong communication & negotiation skills. Freshers not eligible.

Key Responsibilities : External Contract Employee Engagement & Performance Management : Serve as the primary point of contact for external contract employees throughout their engagement with the firm. Manage and support contract employees by ensuring they are onboarded effectively and are properly integrated into client environments. Conduct regular check-ins and performance reviews with contract employees to monitor job satisfaction, address concerns, and resolve performance issues. Identify opportunities for professional development and provide guidance to contract employees on career growth within the IT sector. Grievance Handling & Conflict Resolution : Proactively handle grievances, com...

Role Overview: You will play a key role in defining, developing, and managing software development models at SAP. Collaborating with colleagues across different departments and time zones, you will address challenges effectively to contribute to the development of SAP HCM product. You will be responsible for the full lifecycle of your projects, including development, testing, implementation, maintenance, and customer support. Implementing unit and integration tests will be crucial to ensure the quality and reliability of applications. Additionally, you will document technical designs, code, and configurations to facilitate future maintenance and development efforts. Key Responsibilities: - E...

Job Description: * Make calls to the customers for their renewal payments. * Should be responsible for cross-selling & up-selling * Resolve all the customer queries. * Give a good assistance to the customer about health insurance & make sales. * Maintain accurate record of all calls made and received. * To achieve the monthly targets. Job Requirements: Open positions: 4 Experience: Minimum 1 Year sales experience Qualification: Any graduate Salary: 15K to 20K plus incentives Language: Bengali & Hindi Interview Mode: Face to Face Interested candidates kindly drop your updated resume- amrita.singh@manpower.co.in / 8789816330

Role: Customer Success Specialist Were looking for a Customer Success Specialist to join our EBU (Enterprise Business Unit) vertical. In this role, youll be the voice of the client, ensuring they get the most out of our services, tools, and partnerships. Responsibilities: Client Relationship Management Act as the primary point of contact for bookkeeping clients. Build and maintain strong, trust-based relationships with clients. Conduct regular check-ins and gather structured feedback to track client satisfaction. Escalate issues effectively and ensure closure in collaboration with delivery managers. On boarding & Portal Adoption Support client on boarding, including portal walkthroughs and t...

Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).

Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).

Managing a team, analyzing retention strategies, and working closely with other departments to improve customer loyalty Lead and mentor a team 4-7 years in customer retention, Team handling, sales, or customer service (preferably in life insurance).

Job Title: Operations Partner Engagement & Quote Management Location: Noida (In-person) Shift Timing: 2:00 PM – 11:00 PM IST Experience: 3–5 years (minimum 3 years in renewals, retention, customer success, or inside sales within IT/SaaS/software industry) Industry: SaaS / Software / IT Type: Full-time (Non-sales role) Role Overview We are seeking an operations professional to manage partner engagement, quote creation, and renewal coordination in the SaaS/software industry. The ideal candidate will have strong experience in contract review, pipeline forecasting, and customer/partner collaboration to ensure timely and accurate renewals. Key Responsibilities Partner Coordination: Engage with ch...

Role: Manager Department: Human Resource Business Partner Work Location: Hyderabad Reporting To: Director / Associate Vice President Human Resources Shift: 12pm to 9pm / 1pm to 10pm Working Days: Monday to Friday Job Overview The primary responsibilities of this role include: Partner to drive Initiatives for Retention/Arresting Attrition Initiatives to develop a culture of high-performance, deep employee connect, and care Prompt resolution of staff grievances to maintain cordial management-employee relation Talent Initiatives to improve Talent Density High Performance Culture Key Responsibilities Retention & Engagement Drive retention management and lead engagement activities such as Skip Me...

Role & responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Repo...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Position Summary A domain expertise of Employee Engagement, Employee relations, Exit Management, Retention Management, Performance Management, HR Operations, etc preferably with an IT/ITES firm. A self-driven self-motivated personality who should have an ability to coordinate with delivery Heads, peer groups and vendors on need basis. Candidates should have a strong inclination to take on additional responsibilities and ensure delivery with high level of commitment. To ensure the people-perspective is represented in business decisions so implications are understood and the workforce is proactively managed. Performs day-to-day activities to meet departmental/project objectives. Interact with ...

Position Summary A domain expertise of Employee Engagement, Employee relations, Exit Management, Retention Management, Performance Management, HR Operations, etc preferably with an IT/ITES firm. A self-driven self-motivated personality who should have an ability to coordinate with delivery Heads, peer groups and vendors on need basis. Candidates should have a strong inclination to take on additional responsibilities and ensure delivery with high level of commitment. To ensure the people-perspective is represented in business decisions so implications are understood and the workforce is proactively managed. Performs day-to-day activities to meet departmental/project objectives. Interact with ...

As a Business Support Officer at Bridging Technologies, you will play a crucial role in supporting new and existing businesses, particularly in the healthcare sector. Your ability to communicate persuasively and attentively is key in handling sensitive financial information from international clients. Your mature approach to the job and previous experience of 2-3 years will be valuable assets in this role. If you are result-oriented and seek a fulfilling job with fair earnings, we are looking for you to join our team. **Responsibilities:** - Helping new businesses with enrollment and document processing. - Conducting welcome calls to assist with initial enrollment completion. - Scheduling an...

Job Title: Human Resource Executive Company: Redant Labs Private Limited Location: Perungudi, Chennai About the Role: We are looking for a dynamic and detail-oriented Human Resource Executive to join our team at Redant Labs. The ideal candidate will play a key role in managing end-to-end HR operations, ensuring smooth employee experiences, and aligning HR strategies with business objectives. Key Responsibilities: Manage end-to-end recruitment for IT and non-IT roles, including job postings, sourcing, screening, and onboarding. Conduct structured onboarding, induction, and role-specific training for new hires. Implement and manage Performance Management Systems (PMS), appraisal cycles, and co...

Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle inbound voice process calls with a focus on resolving issues efficiently and effectively. Develop strong relationships with customers by understanding their needs and providing personalized solutions. Identify opportunities for upselling/cross-selling products/services to increase revenue growth. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-5 years of experience in BPO industry (customer support) preferred but not mandatory. Excellent communication skills in English language (spok...

Job Title: HR Manager Location: Bangalore (HSR Layout) Work Mode: Work From Office (2 WFH days per month) Working Days: 6 days a week About the Role The HR Manager plays a critical role in ensuring business success by building a positive workplace culture and managing people effectively. People are our most important asset, and in this role, you will be responsible for fostering employee engagement, driving performance, and aligning HR strategies with organizational goals. Promoting corporate values, ensuring employee satisfaction, and shaping a productive work environment are key aspects of this role. Key Responsibilities Develop and implement HR strategies aligned with overall business obj...

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...