256 Retention Management Jobs - Page 6

We are looking for a dynamic and strategic Senior Manager HR Business Partner (HRBP) to support a span of approximately 200+ employees, primarily comprising technology teams IN Hyd and US team. The ideal candidate will be responsible for driving strategic people initiatives, ensuring high-impact HR delivery, and acting as a trusted advisor to business leaders. Key Responsibilities: Serve as the primary HR partner for a diverse workforce across India and U.S. teams. Drive employee retention strategies, identifying risk areas and proactively addressing engagement and attrition issues. Lead and implement succession planning frameworks across functions. Manage and improve the performance apprais...

As a Customer Success Associate , youll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Build strong, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. Youll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities. This isnt just about checking in or managing accounts youll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering tailored solution...

Our client, a large Facilities Management Venture in the country, has been serving Indian Corporate, Healthcare, and residential and commercial businesses for over a decade. Operating in various client locations across India, the company manages over 1 billion square feet of corporate space. The position available will lead the North India business from the office based in Okhla, New Delhi, reporting to the Head of Operations. Coordination with key regional stakeholders and reporting to the HOD are essential aspects of this role. Candidates based in the NCR region with backgrounds in Facilities, buildings, or property management are encouraged to apply. North India is a crucial growth area f...

Roles and responsibilities: Candidate should apply HRBP/BHR experience with English and South Regional Language proficiency only' 1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 3. Assist the L&D team in the co-ordination for JUMP / L&D initiatives 4. Assist IC team in carrying out employee engagement activities across floor 5. Support Operations in any Ad-hoc / calendarized engagement activity / R&R /etc. 6. Support HR Operations team in any compliance related activity 7. Provide HR Policy guida...

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very t...

Area Manager Little Italy Restaurants Reporting To: Head of Operations Location: Pune Role Objective: To drive operational excellence, cost control, guest satisfaction, staff development, and business growth across multiple outlets (dine-in, cloud kitchens, and franchises). The Area Manager acts as the brands frontline leader, ensuring execution and accountability in every unit. Nature of Role: Hands-On, Field-Focused, SOP-Driven This is not a desk job —it requires active, on-ground presence. The Area Manager must be present at outlets from 12:00 noon until restaurant closing , engaging during peak service times. This role demands strict execution of all assigned tasks and responsibilities i...

You are responsible for leading the performance and lifecycle strategy of our Sportstech Live App as a Subscription Growth & Retention Manager. Your primary focus will be on increasing user conversion, enhancing app engagement, and reducing churn to establish long-term subscriber value. You will collaborate with various teams including product, marketing, data, and design to optimize the user journey at every stage. Effective communication is crucial as you will be required to present insights, drive campaigns, and influence strategies across departments. Your key responsibilities will include: - Increasing trial-to-paid and visitor-to-subscriber conversion through data-driven testing and me...

Responsibilities: Drive user onboarding & activation Run lifecycle campaign Increase retention Analyze user behavior Launch referral programs Conduct A/B tests Collaborate across teams Track performance metrics

DepartmentFIG (ROMG) Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels.Key Responsibilities: Handle customer service operations via phone, email, and social media.Manage data entry, data handling, and reporting tasks efficiently.Support churn management and data management activities.Coordinate with internal teams to resolve customer issues and escalations.Requirements: Proven experience in external and internal customer service...

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: Veronica.Monteiro@capita.com

Job Title: Client Retention Manager HR Tech SaaS Products Location: Metro Cities (Mumbai / Delhi NCR / Bengaluru) Experience: 6 to 10 years Compensation: 30 – 50 LPA (inclusive of performance bonus) Industry: Risk Consulting & Insurance Broking Employment Type: Full-Time, Permanent About the Company Join one of the leading global risk consulting and insurance broking firms, known for its innovative HR Tech solutions, deep domain expertise, and customer-centric approach. With a strong portfolio of SaaS-based platforms and a marquee client base, the company is redefining how organizations manage human capital and risk. Role Overview As a Client Retention Manager – HR Tech SaaS , you will be th...

Greetings from Capita We are hiring advisors for retention and upselling. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) International voice experience only Handle customer inquiries via phone calls to resolve their concerns and retain the existing customer. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Need immediate joiners!! Contact: rahil.shaikh3@capita.com Job location- Pune Magarpatta SWZB-1, SEZ bldg, Behind to...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com - 9833078560 Job location - CAPITA - B-1. SEZ bldg, Behind Tower no. 8, Magarpatta, Pune, India

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: anchal.pandey@capita.com Anchal- 8655096340 Job location- Pune Magarpatta SWZ B-1, SEZ bldg, Behind tower no 8, Magarpatta, Pune.

Core Purpose of the Role HRBP aligns business objectives with employees and management in designated business units. The HRBP serves as a consultant to management and works collaboratively with the leaders in the OU team in understanding the business strategies, goals, objectives and key performance measures of the OU. Role Accountabilities Collaborating closely with the Operating Unit level leadership team andprovide required guidance and support with regard to Human Resources. Drive and implement rewarding culture in the organisation Drive talent discussions with the leaders Analysis continuous pulse of the business and coach the leaders to build a culture of high performance in the OU. Pr...

Role: Executive / Sr. Executive Department: Human Resource - Business Partner Work Location: Hyderabad Reporting To: Director / Associate Vice President - Human Resources Shift: 5:30pm to 2:30am / 6pm to 3am Working Days: Monday to Friday Key Responsibilities 1. Retention & Engagement Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions. Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter. Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews. 2. Employee Relations Foster healt...

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: Veronica.Monteiro@capita.com

Role & responsibilities Manage end to end employe life cycle Stakeholder management Employee connects Employee Engagement Share your CV to - kumarbaskar@pbpartners.com , southta@pbpartners.com

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...

Key Responsibilities: Data Archiving Implementation: Implement archiving objects specific to Materials Management (MM), such as purchase orders, material masters, and invoice verification data. Configure archiving programs and processes to identify, archive, and delete data according to retention policies. Test archiving procedures to ensure data integrity and efficient data retrieval from the archive. Data Retention and Compliance: Design and implement data retention policies for MM data, aligning with industry regulations and company requirements. Ensure compliance with data protection laws and regulations, when archiving MM data. Develop and maintain documentation related to data retentio...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovatio...