Business Support Officer

As a Business Support Officer at Bridging Technologies, you will play a crucial role in supporting new and existing businesses, particularly in the healthcare sector. Your ability to communicate persuasively and attentively is key in handling sensitive financial information from international clients. Your mature approach to the job and previous experience of 2-3 years will be valuable assets in this role. If you are result-oriented and seek a fulfilling job with fair earnings, we are looking for you to join our team. **Responsibilities:** - Helping new businesses with enrollment and document processing. - Conducting welcome calls to assist with initial enrollment completion. - Scheduling and managing introductory demos for new businesses. - Providing refresher training and demonstrations on new features for registered businesses. - Acting as account managers for assigned businesses, ensuring continuous follow-up on their claims, targets, inactivity, and other concerns. - Following up on retention with inactive and low-potential accounts. - Managing follow-ups for pending approval or documentation cases. **Shift Timing:** US Shifts Bridging Technologies, headquartered in California, USA, is a leading healthcare software and application product company that also focuses on idea generation for new healthcare concepts. Specializing in end-to-end software product development, we bring extensive experience in creating innovative solutions for healthcare organizations. Our culture is a blend of sincerity at work and a fun, creative environment. We are a team of tech-savvy individuals driven by a passion for technology and a curiosity to explore its possibilities. Our commitment to building impactful solutions has united us, and our professional journey has honed our skills in this field. Quality work is our hallmark, and we always strive to exceed expectations. The satisfaction of seeing our hard work recognized through positive feedback and enjoying snacks together is truly rewarding. **Job Type:** Full-time **Benefits:** - Health insurance - Provident Fund **Education:** - Bachelor's degree (Preferred) **Experience:** - 3 years in an international voice process (Preferred) **Work Location:** In person,